Compare iBwave vs NetAlly

iBwave

Based on 12 reviews.

NetAlly

Based on 108 reviews.

Latest Research

Buyer's Guide

AirMagnet Survey PRO vs. iBwave Unity

August 2026

AirMagnet Survey PRO vs. iBwave Unity

Updated: August 2026

Buyer's Guide

AirMagnet Survey PRO vs. iBwave Unity

August 2026

iBwave Unity vs. AirMagnet Survey PRO

Updated: August 2026

Sample Customers

iBwave Unity

ARRIS

AirMagnet Survey PRO

Houston Methodist Hospital, Love's Travel Stops

Popular Solutions

iBwave Unity

1 reviews

AirMagnet Survey PRO

0 reviews

NetAlly EtherScope nXG

1 reviews

LinkRunner

2 reviews

Top Industries

Comms Service Provider

16%

Manufacturing Company

11%

Computer Software Company

Construction Company

Manufacturing Company

10%

Comms Service Provider

Construction Company

University

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Chase McGee
Cyber Range Engineer 2 at Tech Data Limited
There are a few things that I use it for. In addition to network troubleshooting, I do a lot of network forensics....
Read full review of NetAlly EtherScope nXG »
JamesStout
IT Director at JVS Consulting
OneTouch is used for cable and network testing.
Read full review of OneTouch AT Network Assistant »
JamesStout
IT Director at JVS Consulting
I use the tool to find the nearest switch, to check whether it's the right speed or duplex, and to connect to the...
Read full review of LinkSprinter »
Anonymous User
Network analyst at a university
We have a lot of the normal LinkRunners, and we have the 10Gig ones called LinkRunner 10G Professional Kit that we...
Read full review of LinkRunner »
Anonymous User
Network Engineer

Read full review of AirMagnet Spectrum XT »

Review 1 of 5

Customer Service

Gopi R S
Senior Radio Frequncy DAS Design Engineer at a comms service provider
Customer service is excellent, deserving a ten out of ten. Each time I contact support, they assign specific...
Read full review of iBwave Unity »
Keerthi Konduru
Network Engineer at AWTG LTD
The technical support team took a lot of time to resolve my issue.
Read full review of iBwave Unity »
Anonymous User
Engineering Team Manager at a wholesaler/distributor
iBwave Wi-Fi's tech support is great. They pick up their phones. I have no complaints.
Read full review of iBwave Unity »
Anonymous User
Senior RF Engineer at a comms service provider
Customer Service: Excellent customer service team! Technical Support: Top-notch technical support, as always.
Read full review of iBwave Unity »
Anonymous User
Works
Customer support is very good. Fast and effective.
Read full review of iBwave Unity »
Anonymous User
Senior DAS Engineer at a comms service provider
Customer Service: Customer service is 9/10. Technical Support: Technical support is 9/10.
Read full review of iBwave Unity »
Anonymous User
Assistenza tecnica at a media company
Customer Service: From 1 to 10, I would say customer service is a 10. Pre-sales and post-sales support were great....
Read full review of iBwave Unity »
Anonymous User
Project Engineer at a construction company
Yes, I used tech support.
Read full review of iBwave Unity »

Review 1 of 8

Bruce Hall
Network Administrator at a university
I haven't used their technical support, although there was one strange issue. The case that it's in has a Velcro...
Read full review of LinkRunner »
Luis Gimenez
Tecnical Director at SPW S.L.
The technical support is very good and fast. It is easy to create a ticket. I would rate them as 10 out of 10.
Read full review of NetAlly EtherScope nXG »
Anonymous User
Network Engineer at a healthcare company
In the beginning, I asked for the possibility to export to flash drives. They have since fixed that with software....
Read full review of AirCheck G3 »
Mike Robinson
Network/Telecom Administrator at Navarro College
I used the technical support one time when I wondered what happened to my online account. I found it was no longer...
Read full review of LinkRunner »
JamesStout
IT Director at JVS Consulting
The support is somewhat hit or miss because of the different time zones. You have to wait if you are on-site and need...
Read full review of OneTouch AT Network Assistant »
David-Prusynski
Senior Network Engineer at a healthcare company
I have not used their support on this product.
Read full review of AirCheck G3 »
Samuel Clements
Engineering Director at Presidio Networked Solutions
NetAlly support is highly responsive. They've always immediately addressed my concerns. I'd say their support is...
Read full review of AirCheck G3 »
Anonymous User
Network analyst at a university
We only had to use their support once when one unit had stopped charging, and their support was a five out of five. I...
Read full review of LinkRunner »
Network Guy
Senior Information Security Analyst at Peterbilt Motors Co., PACCAR
Technical support has always been the best that I can give you. When I call, they're right there. You don't have to...
Read full review of OneTouch AT Network Assistant »
F. Herrera
Gerente Soporte Técnico at a computer software company
Customer Service: An eight out of 10. Technical Support: An eight out of 10.
Read full review of AirMagnet Survey PRO »
Korry Gold
Network Engineer at HCA Healthcare
I had a battery problem with the device. Once the battery meter dropped down to two bars, the unit would start...
Read full review of AirCheck G3 »
Anonymous User
Sr. Network Engineer - Network Information Systems at a tech services company
Customer service is very good, supportive and quick in response.
Read full review of AirMagnet Survey PRO »
Anonymous User
Network Administrator at a educational organization
Technical support is expert.
Read full review of LinkRunner »
Anonymous User
Senior E Learning Consultant at a tech services company
Technical support is one of the important things that customers appreciate, and Netscout have some very qualified...
Read full review of AirMagnet Survey PRO »
Anonymous User
Manager, Enterprise Infrastructure And Operations at a financial services firm
I had a couple issues a long time ago primarily around lockups and those types of issues. Also, when we were...
Read full review of AirMagnet Survey PRO »
Anonymous User
Project Engineer at a tech services company
I haven't needed to call in for support yet.
Read full review of AirMagnet Survey PRO »
Anonymous User
National Networking And Wireless Service Manager at a tech services company
The quality of technical support varies for me. I was a 1099 contractor for quite some time. The AirMagnet software...
Read full review of AirMagnet Survey PRO »
Anonymous User
Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.
Customer Service: Customer service is 9/10. Technical Support: Technical support is 8/10.
Read full review of AirMagnet Spectrum XT »
Anonymous User
Project Manager at a comms service provider
It's been a long time since we've called techncial support, but I do remember it being a good experience and them...
Read full review of AirMagnet Survey PRO »
Anonymous User
System Engineer Wlan at a tech services company
So far, we haven’t needed technical support for this product.
Read full review of AirMagnet Survey PRO »
Network Guy
Senior Information Security Analyst at Peterbilt Motors Co., PACCAR
Top-notch, and I've been using Fluke/NETSCOUT for over 20 years.
Read full review of LinkRunner »
Mohammad Katmawi
Network Engineer
Customer Service: Customer service is good. Technical Support: Technical support is good and fast. I have contacted...
Read full review of AirMagnet Survey PRO »
Anonymous User
National Services Manager at a tech services company
We have used technical support. They obviously continue working on improving it. Their support is good.
Read full review of AirMagnet Survey PRO »
Movses Tovmasyan
Engineer Support at Cisco
I didn't use technical support for the device. I used the manual that came with it, and that was about it.
Read full review of NetAlly EtherScope nXG »
Scott_Smith
Independent Consultant at a comms service provider
I would rate NetAlly's technical support for this device extremely well. I'm not the average customer. I have direct...
Read full review of NetAlly EtherScope nXG »
Anonymous User
Network Solution Architect at a tech services company
Support from NetScout is really good. Our representative does a great job. If I need to get a hold of anybody, she...
Read full review of AirMagnet Spectrum XT »
Anonymous User
PC Specialist at a manufacturing company
I worked with technical support when I was first learning how to use the software. They were helpful and willing to...
Read full review of AirMagnet Survey PRO »
Andrew Pitsikalis
Business Development Manager at a tech services company
I've had customers who have dropped units and had issues with some faults that they caused themselves. NetAlly...
Read full review of NetAlly EtherScope nXG »
Anonymous User
Test Engineer at a comms service provider
I haven't used NetAlly's customer support in over a year, and that was on the previous model. They have been very...
Read full review of NetAlly EtherScope nXG »
Jonathan-Davis
Senior Network Engineer at a government
I have not used NetAlly's techincal/customer support for this solution.
Read full review of NetAlly EtherScope nXG »

Review 1 of 30

Technical Support

No Data Available

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