Compare iBwave vs NetAlly

iBwave

Based on 12 reviews.

NetAlly

Based on 108 reviews.

Latest Research

Buyer's Guide

AirMagnet Survey PRO vs. iBwave Unity

April 2026

AirMagnet Survey PRO vs. iBwave Unity

Updated: April 2026

Buyer's Guide

AirMagnet Survey PRO vs. iBwave Unity

April 2026

iBwave Unity vs. AirMagnet Survey PRO

Updated: April 2026

Sample Customers

iBwave Unity

ARRIS

AirMagnet Survey PRO

Houston Methodist Hospital, Love's Travel Stops

Popular Solutions

iBwave Unity

1 reviews

AirMagnet Survey PRO

1 reviews

NetAlly EtherScope nXG

2 reviews

LinkRunner

2 reviews

Top Industries

Comms Service Provider

17%

Educational Organization

14%

Manufacturing Company

Construction Company

Manufacturing Company

Comms Service Provider

University

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Mark Witherspoon
Wireless Services Manager at Veritas Managed Solutions
We use AirMagnet Survey, for site verifications after the wireless system has been installed. We conduct pre and...
Read full review of AirMagnet Survey PRO »
BAI QING
Technical Director at SystemEngineer360 Pte. Ltd.
We are a system integrator, and we do lots of infra projects. It is a handheld device, and we are using it in a...
Read full review of LinkRunner »
ScottSmith2
CIO at ProTek Communications
Currently, I use the product for daily troubleshooting as needed. That ranges from wireless or wired problems,...
Read full review of NetAlly EtherScope nXG »
JamesStout
IT Director at JVS Consulting
OneTouch is used for cable and network testing.
Read full review of OneTouch AT Network Assistant »
JamesStout
IT Director at JVS Consulting
I use the tool to find the nearest switch, to check whether it's the right speed or duplex, and to connect to the...
Read full review of LinkSprinter »

Review 1 of 5

Customer Service

Gopi R S
Senior Radio Frequncy DAS Design Engineer at a comms service provider
Customer service is excellent, deserving a ten out of ten. Each time I contact support, they assign specific...
Read full review of iBwave Unity »
Keerthi Konduru
Network Engineer at AWTG LTD
The technical support team took a lot of time to resolve my issue.
Read full review of iBwave Unity »
Anonymous User
Senior DAS Engineer at a comms service provider
Customer Service: Customer service is 9/10. Technical Support: Technical support is 9/10.
Read full review of iBwave Unity »
Anonymous User
Senior RF Engineer at a comms service provider
Customer Service: Excellent customer service team! Technical Support: Top-notch technical support, as always.
Read full review of iBwave Unity »
Anonymous User
Engineering Team Manager at a wholesaler/distributor
iBwave Wi-Fi's tech support is great. They pick up their phones. I have no complaints.
Read full review of iBwave Unity »
Anonymous User
Project Engineer at a construction company
Yes, I used tech support.
Read full review of iBwave Unity »
Anonymous User
Works
Customer support is very good. Fast and effective.
Read full review of iBwave Unity »
Anonymous User
Assistenza tecnica at a media company
Customer Service: From 1 to 10, I would say customer service is a 10. Pre-sales and post-sales support were great....
Read full review of iBwave Unity »

Review 1 of 8

Chase McGee
Cyber Range Engineer 2 at Tech Data Limited
I wanted an app installed and their technical support got back to me in less than a day, which was amazing. One of...
Read full review of NetAlly EtherScope nXG »
Samuel Clements
Engineering Director at Presidio Networked Solutions
NetAlly support is highly responsive. They've always immediately addressed my concerns. I'd say their support is...
Read full review of AirCheck G3 »
ManuelGuerrero
IT Support Specialist III at Citrus College
I have never been in contact with technical support.
Read full review of LinkRunner »
Dan Jones
Principle Wireless Engineer at Natilik
I've never had to use their support. Their documentation is good, but the main place I've gone to find out how to do...
Read full review of NetAlly EtherScope nXG »
Preston Dunn
Owner at Warehouse 5 LLC
We send it out for Ally Care. NetAlly offers the maintenance for anything that is not just wiping the screen down...
Read full review of NetAlly EtherScope nXG »
Robin Puliparambil
Senior Network Engineer at MATRIXCNI
I haven't needed to contact technical support.
Read full review of LinkRunner »
John D'Amico
President / System Engineer at KLIPSYS TECHNOLOGIES, LLC
We use the maintenance service through NetAlly, which is paid support. The service has always been accessible and...
Read full review of NetAlly EtherScope nXG »
Anonymous User
Network Administrator at a educational organization
Technical support is expert.
Read full review of LinkRunner »
Mohammad Katmawi
Network Engineer
Customer Service: Customer service is good. Technical Support: Technical support is good and fast. I have contacted...
Read full review of AirMagnet Survey PRO »
Anonymous User
Network Engineer / Project Manager at a comms service provider
Good technical support.
Read full review of AirMagnet Survey PRO »
Anonymous User
Manager at a educational organization
I have not called support yet. I used the support when it belonged to Fluke. I haven't called NetScout yet.
Read full review of OneTouch AT Network Assistant »
Anonymous User
Engineer/Project Coordinator at a tech services company
I did not use any technical support.
Read full review of AirMagnet Survey PRO »
Anonymous User
Department Manager at a computer software company
I have not needed the technical support.
Read full review of AirMagnet Survey PRO »
David Cormack
Account Manager / Senior Network Engineer at Stowe Australia Pty Ltd
Technical support is a little bit slow to respond. I would say that they are about average.
Read full review of AirMagnet Survey PRO »
Andrew Pitsikalis
Business Development Manager at a tech services company
I've had customers who have dropped units and had issues with some faults that they caused themselves. NetAlly...
Read full review of NetAlly EtherScope nXG »
Anonymous User
System Engineer Wlan at a tech services company
So far, we haven’t needed technical support for this product.
Read full review of AirMagnet Survey PRO »
Anonymous User
Owner at a tech company
Technical support is 9/10. It’s not cheap, but it is good, the turnaround time. The problem I had was a very unique...
Read full review of OneTouch AT Network Assistant »
Anonymous User
Network & Infrastructure Analyst
I've never contacted NetAlly support before, but I appreciate that they send me an email when there's a software...
Read full review of LinkRunner »
Anonymous User
RF Engineer at a energy/utilities company
For this device, I've had to call only once or twice. I didn't have any problem with support. We have an enterprise...
Read full review of AirCheck G3 »
Anonymous User
Office Manager
We haven't used technical support for five years.
Read full review of AirMagnet Survey PRO »
Anonymous User
Consultant - Secure Mobility
Other than having technical support change out the adapter MAC address on the license for me, I did not have much...
Read full review of AirMagnet Survey PRO »
Movses Tovmasyan
Engineer Support at Cisco
I didn't use technical support for the device. I used the manual that came with it, and that was about it.
Read full review of NetAlly EtherScope nXG »
Nader Alkahtani
Network Engineer at a tech services company
Customer Service: I rate customer service 80/100. Technical Support: I rate technical support 80/100.
Read full review of LinkRunner »
Terry Sawchuk
Customer Systems Analyst (Senior Design) at a comms service provider
The Gold Support is the best that I have dealt with. Everyone that I have encountered is very knowledgeable with the...
Read full review of AirMagnet Survey PRO »
Anonymous User
Senior Network Engineer at a comms service provider
Tech support does a pretty good job. I’d give them a 8 or 9 out of ten.
Read full review of AirMagnet Survey PRO »
Anonymous User
National Services Manager at a tech services company
We have used technical support. They obviously continue working on improving it. Their support is good.
Read full review of AirMagnet Survey PRO »
Ernie Rumfield
Sr. Telecommunications Engineer at County of Hillsborough
When I have had issues I have reached out to NetAlly and they have responded very quickly. They're very good. They...
Read full review of AirCheck G3 »
Anonymous User
Project Engineer at a tech services company
I haven't needed to call in for support yet.
Read full review of AirMagnet Survey PRO »
Anonymous User
Engineer Radio Networks at a comms service provider
Technical support is 8/10. I had one call with the support; they solved easily my problem.
Read full review of AirMagnet Survey PRO »
Anonymous User
IT Admin at a tech consulting company
Overall, the majority of their support engineers are exceptional. Especially when it comes to being able to react or...
Read full review of AirMagnet Survey PRO »

Review 1 of 30

Technical Support

No Data Available

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