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IBM vs Mitel

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
IBM
Based on 1953 reviews.
Mitel
Based on 17 reviews.
Latest Research
Overview
International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.Mitel Networks is a high-tech company providing unified communications solutions for business. The company previously produced TDM PBX systems and applications but after a change in ownership in 2001 now focuses almost entirely on Voice-over-IP products. Mitel is headquartered in Ottawa, Ontario, Canada, with offices, partners and resellers worldwide. Michael Cowpland and Terry Matthews founded Mitel in 1972. Conventionally, its name is regarded as a combination of the founders' first names and their first product - MIke and TErry's Lawnmowers. Cowpland is quoted as stating that it stands for MIke and Terry's Electronics, whereas Matthews confirmed the lawnmower acronym during an interview on BBC Radio 4's "The Bottom Line" in May 2011.
Sample Customers
IBM Cloud Video
Airbnb, N3 Results, University of Notre Dame
Mitel MiCollab
Hyatt Hotels, Make-A-Wish America, Netflix, Smile Doctors, Geo Foundation
Popular Solutions
Top Industries
Computer Software Company
28%
Comms Service Provider
18%
Financial Services Firm
11%
Government
6%
Comms Service Provider
31%
Computer Software Company
18%
Government
7%
Energy/Utilities Company
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 30
Review 1 of 10
Technical Support
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