Compare Heimdal vs SentinelOne

Heimdal

Based on 4 reviews.

SentinelOne

Based on 364 reviews.

Sample Customers

Heimdal Endpoint Security

Brother, Symbion, CPH West

SentinelOne Singularity Complete

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

Popular Solutions

Heimdal Email Security

0 reviews

Heimdal Endpoint Security

1 reviews

Heimdal Patch and Asset Management

1 reviews

SentinelOne Singularity Complete

61 reviews

SentinelOne Singularity Cloud Security

101 reviews

SentinelOne Singularity Identity

10 reviews

Top Industries

Computer Software Company

17%

Non Profit

Media Company

Comms Service Provider

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
All our computers are locked for administrative purposes, so nobody can install anything. However, we provide freedom...
Read full review of Heimdal Privileged Access Management »
DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also...
Read full review of Heimdal Endpoint Security »
Melvin Ong
Country Manager at PT Symcaw Solutions Indonesia
Our customers use the solution to manage endpoints.
Read full review of Heimdal Patch and Asset Management »
Melvin Ong
Country Manager at PT Symcaw Solutions Indonesia
We primarily use the solution for email security and general email management.
Read full review of Heimdal Email Security »

Review 1 of 4

Daniel Giacomelli
Security and Compliance at a outsourcing company

Read full review of SentinelOne Singularity Complete »
Roftiel Constantine
Global Chief Information Security Officer at Barry-Wehmiller
We initially chose an EDR solution for its reporting capabilities, but quickly realized we needed a solution that...
Read full review of SentinelOne Singularity Identity »
Prathamesh Samant
Presales Manager at a tech services company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
Read full review of SentinelOne Singularity MDR »
Satyavijay Chavan
Information Security Engineer at DataVigilant Infotech
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
Read full review of SentinelOne Singularity Cloud Security »
Dennis Becker
Managing Director at MaDaTec GmbH
Speaking about the use cases for SentinelOne Vigilance, people are usually using these products for protecting their...
Read full review of SentinelOne Vigilance »

Review 1 of 5

Customer Service

DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
The customer service is high-quality support, so I would rate it nine because I have spoken to them multiple times....
Read full review of Heimdal Endpoint Security »
DEEPAK KUMAR PACHDEO DUBEY
Senior IT Support Specialist at PXGEO
Technical support is excellent. They respond immediately when we open a ticket, and as far as I know, they provide...
Read full review of Heimdal Privileged Access Management »
Melvin Ong
Country Manager at PT Symcaw Solutions Indonesia
We have not contacted technical support.
Read full review of Heimdal Email Security »

Review 1 of 3

Ashish_Mishra
Senior Software Engineer at a consultancy
I rate the technical support an 8-9 out of 10.
Read full review of SentinelOne Singularity Cloud Security »
Tilak Lodha
Engineer at a transportation company
The support they provide is good. They give you very detailed information and documentation which they have created...
Read full review of SentinelOne Singularity Cloud Security »
Chris East
IT Manager at a tech vendor
Technical support is quick and provides great documentation to explain issues and remove agents.
Read full review of SentinelOne Singularity Complete »
Greg Hansen
Director, Information Technology at Lenovo
The support from SentinelOne has been second to none, exceeding expectations. Maybe we are in the honeymoon period,...
Read full review of SentinelOne Singularity Complete »
Kevin Mabry
CEO at Sentree Systems, Corp.
Technical support has been great. They are helpful and responsive. I've only used them for onboarding assistance....
Read full review of SentinelOne Singularity Complete »
Aaron Shovick
Cybersecurity Analyst at a manufacturing company
I have contacted their support for a vulnerability issue, and they were able to help out with that. They told me how...
Read full review of SentinelOne Singularity Complete »
Pranav Surve
Mobile Application Developer at a retailer
The customer service and support team is knowledgeable and helpful. Throughout the migration, they remained available...
Read full review of SentinelOne Singularity Cloud Security »
Zack Moody
Domestic Security Alliance Council (DSAC) at KYOCERA AVX Components s.r.o.
The support teams speak various languages worldwide, which is beneficial for a multinational corporation like ours....
Read full review of SentinelOne Singularity Complete »
Jeffrey Agomate
Information Security Engineer at Infoprive
SentinelOne technical support is awesome. If there is a five-star option, I'd give them six stars. They give good...
Read full review of SentinelOne Singularity Complete »
Rahul Kate
Co-Founder at First Defense WLL
Technical support is very good and helpful in getting results. The turnaround time for solving bugs or finding...
Read full review of SentinelOne Singularity Complete »
Josh Vinson
Director, Information Technology at Premier Realty Group
My experience with SentinelOne's customer support has been mixed. We were performing a software upgrade for our...
Read full review of SentinelOne Singularity Complete »
Peter Sikkes
Software Engineer at a healthcare company
I had one issue that I brought up with customer support. They delivered a solution in about two hours. It was related...
Read full review of SentinelOne Singularity Complete »
Leonard Altamura
Security Architect at WaveLength Ind
I've only had one interaction with their tech support, but it was excellent. In situations where we're struggling...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Account Director
Excellent, they have customized reports on threats in our environment that we do not have knowledge of.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Executive Director, Information Security & Compliance at a healthcare company
The SentinelOne Vigilance has excellent customer service.
Read full review of SentinelOne Vigilance »
Anonymous User
IT Manager
The technical support is helpful.
Read full review of SentinelOne Singularity Cloud Security »
Stephen Poot
Network and Security Engineer at a energy/utilities company
One of the nicest things about SentinelOne is their support. I never met a company which gives such fast, great...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Director of Global Security Operations at a manufacturing company
They are excellent when it comes to interoperability and exclusions. For example, you may have somebody in your...
Read full review of SentinelOne Singularity Complete »
Anonymous User
Co-Founder & VP Sales and Marketing at a tech services company
I would evaluate their customer service and technical support as very good, five stars.
Read full review of Singularity Platform »
Anonymous User
Assistant System Engineer at a consultancy
The technical support is good.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Director Information Technology at a wellness & fitness company
I am satisfied with the support from SentinelOne.
Read full review of SentinelOne Singularity Complete »
Akshay Kshirsagar
IT Engineer at ACC Ltd
The technical support is helpful.
Read full review of SentinelOne Singularity Cloud Security »
GururajDoni
Mssp architect at Morohub
The solution's technical support is knowledgeable.
Read full review of SentinelOne Singularity Identity »
Adithya K
Security Engineer at M-Health Tech
We do have regular meetings with support. They catch us up every month and provide us regular updates and solicit...
Read full review of SentinelOne Singularity Cloud Security »
Corey Murillo
Information Security Analyst at Point Loma Nazarene University
The times I've contacted customer support, it has been really good. There was only one instance when the support was...
Read full review of SentinelOne Singularity Complete »
Bernhard Brandel
CISO at Katholische Universität Eichstätt-Ingolstadt
I am highly satisfied with their technical support; it is truly excellent. I would rate it ten out of ten.
Read full review of SentinelOne Singularity Complete »
Maurice Singh
IT Solutions Specialist at a non-tech company
The technical support is generally good, but there are instances when they need to consult with the development team...
Read full review of SentinelOne Singularity Complete »
Mohsinoddin Mohammed
Information Security Principal at a venture capital & private equity firm
The technical support is good, and I rate it a nine out of ten.
Read full review of SentinelOne Singularity Complete »
Anonymous User
IT Manager at a construction company
We receive technical support from our partner, so I have no experience with SentinelOne support.
Read full review of SentinelOne Singularity Complete »
Anonymous User
Network Engineer at a government
The support people of SentinelOne do not know the different products offered by SentinelOne. How can they support...
Read full review of SentinelOne Singularity Complete »

Review 1 of 30

Technical Support

No Data Available

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