Compare GitLab vs Sonatype

1. NASA 2. IBM 3. Sony 4. Alibaba 5. CERN 6. Siemens 7. Volkswagen 8. ING 9. Ticketmaster 10. SpaceX 11. Adobe 12. Intuit 13. Autodesk 14. Rakuten 15. Unity Technologies 16. Pandora 17. Electronic Arts 18. Nordstrom 19. Verizon 20. Comcast 21. Philips 22. Deutsche Telekom 23. Orange 24. Fujitsu 25. Ericsson 26. Nokia 27. General Electric 28. Cisco 29. Accenture 30. Deloitte 31. PwC 32. KPMG

Sonatype Repository Firewall

EDF, Tomitribe, Crosskey, Blackboard, Travel audience

Sonatype Lifecycle

Genome.One, Blackboard, Crediterform, Crosskey, Intuit, Progress Software, Qualys, Liberty Mutual Insurance

Popular Solutions

GitLab

21 reviews

GitLab Premium

1 reviews

Sonatype Lifecycle

11 reviews

Sonatype Nexus Repository

3 reviews

Sonatype Repository Firewall

1 reviews

Top Industries

Financial Services Firm

14%

Computer Software Company

13%

Government

11%

Manufacturing Company

10%

Financial Services Firm

25%

Computer Software Company

13%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rohit Kesharwani
Manager, Engineering at 7-Eleven
We use GitLab for deploying our applications into different environments. It serves as more of a DevOps platform.
Read full review of GitLab »
Andrew Yap
Channel Partner and Professional Services at Fotia Solutions Sdn Bhd

Read full review of GitLab Premium »

Review 1 of 2

Carlos Leão
Analista De Sistemas at Dataprev
We use Sonatype Lifecycle primarily as a binary repository management solution for managing software artifacts. Our...
Read full review of Sonatype Lifecycle »
Jay-Kim
CEO at VIVANS
Many companies, including ours, use Nexus Repository due to concerns about malware and critical vulnerabilities....
Read full review of Sonatype Repository Firewall »
Thien Phan
Platform Engineer at CODE88 PTE. LTD.
I am using the Sonatype Nexus Repository and it's working well with the corporation. I have not purchased the...
Read full review of Sonatype Nexus Repository »
AbhilashJain
DevOps engineer at a tech vendor
Whenever we have builds, we upload our builds or artifacts to Sonatype Container. This is the basic purpose. Sonatype...
Read full review of Sonatype Container »

Review 1 of 4

Customer Service

Ali Toksoy
General Manager at Ekinoks Software
We don't need technical support. Our IT team has handled all the issues and therefore we don't need any additional...
Read full review of GitLab »
Kumara Swamy
Software Development Engineer in Test at a tech services company
We use the support when we are doing integration. We have a blog where we can open a ticket and receive support.
Read full review of GitLab »
Javad_Talebi
Cloud architect at Vodafone
I've never requested the assistance of technical support.
Read full review of GitLab »
Jagadeeswara Reddy
Senior Solutions Architect at a computer software company
One of my colleagues got in touch with them, and his response was that their technical support was not that great....
Read full review of GitLab »
Rohit Kesharwani
Manager, Engineering at 7-Eleven
GitLab's support is very helpful. They utilize a severity and priority ticket system, with corresponding SLAs, to...
Read full review of GitLab »
Cuneyt-Gurses
Director of Cloud Solution Group at DTech Cloud Corporation
The tool's technical support is great.
Read full review of GitLab »
Corné den Hollander
Product Owner at a financial services firm
My current experience is with the hosted instance of GitLab. So, there's a company in between. Before that, I've been...
Read full review of GitLab »
Mehmet Beyaz
CTO-OSS R&D and Product Development at TTG Int. LTD
I have not contacted GitLab's technical support.
Read full review of GitLab »
Alexandru Zeevleanu
DevOps Team Lead at a tech services company
I have not used the support from GitLab.
Read full review of GitLab »
Filipe-Marcelino
Head of Digital Solutions at Bravantic
In terms of the technical support for GitLab, I mainly use the forums and support sites of the solution. I don't use...
Read full review of GitLab »
Anonymous User
Cloud Engineer at a retailer
I was satisfied with the support.
Read full review of GitLab »
Anonymous User
Works at a real estate/law firm
We have been doing okay on our own. We are able to find support inside our company.
Read full review of GitLab »
Anonymous User
Software QA Test Engineer at a tech services company
Technical support is good.
Read full review of GitLab »
RameshP
System and Storage Engineer at Harsco Corporation
Technical support depends on licensing. We haven't reached out that frequently because it is stable and we don't see...
Read full review of GitLab »
Zulham Ertanto
Web developer at Ertanto
We used a lot of technical support for standard settings.
Read full review of GitLab »
Anonymous User
Senior Software Engineer at a tech services company
We have not needed technical support.
Read full review of GitLab »
Anonymous User
IT Manager at a tech company
Technical support from GitLab has been satisfactory. I have had meetings where they taught me, explained things, and...
Read full review of GitLab »
KulbhushanMayer
Co Founder and Technical Architect at Think NYX Technologies LLP
The technical support is good, but it is available with paid solutions only. So we have to rely on their...
Read full review of GitLab »
Anonymous User
Software Designer at a tech vendor
We have an internal administrator if we need help with the solution, I have not contacted GitLab for support.
Read full review of GitLab »
Prabu T
Senior Project Manager at Wipro Limited
The support is very good.
Read full review of GitLab »
Javier Orellana
SCRUM Master at a retailer
I've never used technical support. I can't speak to how helpful they are.
Read full review of GitLab »
Pradeep Singh
DevOps Lead at Adidas
GitLab's technical support is quick and responsive.
Read full review of GitLab »
Boulat_Ashimov
IT Processes Methodologist at Gysan Gmart
Technical support has mostly been good.
Read full review of GitLab »
Andrew Schetinin
Chief Technology Officer at Acclym
We have contacted support in a couple of situations, and they were responsive and okay.
Read full review of GitLab »
Cldengin57
Cloud Engineer at a transportation company
As the solution is open-source, there isn't any particular support subscription. There's a community, which is...
Read full review of GitLab »
Anonymous User
Head Of Software Engineering at a financial services firm
We've never needed to contact GitLab for technical support. I can't speak to the level of service their in-house team...
Read full review of GitLab »
Duy Chu
DevOps manager at a engineering company
I've had support from forums like Stack Overflow when needed. In my experience, GitLab integrates well with...
Read full review of GitLab »
Anonymous User
Tool Manager at a computer software company
We are using the open-source free version. So, we don't have support. We are looking to buy the intermediate version...
Read full review of GitLab »
Anonymous User
Technical Lead at a mining and metals company
GitLab is not responding quickly enough to our request. I know one of the problems that I am experiencing is with the...
Read full review of GitLab »
Anonymous User
Solution Architect at a tech services company
I have never used Gitlab's support.
Read full review of GitLab »

Review 1 of 30

Yogesh Fulsunge
Senior Consultant at Capgemini
The technical support is good, although I have not had to work with the technical support a lot.
Read full review of Sonatype Nexus Repository »
Maurizio Garofalo
Senior manager at a consultancy
We've contacted support in the past during the integration of Fortify. Support is quite proactive. We have periodical...
Read full review of Sonatype Lifecycle »
Russell Webster
VP and Sr. Manager at a financial services firm
Tech support is really available and very helpful.
Read full review of Sonatype Lifecycle »
Christophe Arnaud
Engineering Manager at a tech vendor
Technical support is very efficient. All the answers are provided very efficiently and very quickly. I have the...
Read full review of Sonatype Nexus Repository »
Andy Cox
Product Strategy Group Director at Civica
The technical support is generally good. A couple of years ago there were some things that had been logged and that...
Read full review of Sonatype Lifecycle »
Sebastian Lawrence
Solutions Delivery Lead at a financial services firm
The technical support is fantastic. The few times when we have asked for help, their answers were immediate and to...
Read full review of Sonatype Lifecycle »
Anonymous User
Enterprise Application Security Analyst at a comms service provider
Their tech support is pretty good. I only know of one or two instances where the gentleman in our company who does...
Read full review of Sonatype Lifecycle »
Anonymous User
Java Development Manager at a government
Technical support has been really prompt.
Read full review of Sonatype Lifecycle »
Ryan Carrie
Security Analyst at a computer software company
The technical support is fantastic. I reached out with a suspected false negative and had a response within hours,...
Read full review of Sonatype Lifecycle »
Anonymous User
Vice President, Cybersecurity at a financial services firm
We have a weekly call with their technical support team. Their service has improved dramatically since they allocated...
Read full review of Sonatype Lifecycle »
EdwinKwan
Security Team Lead at Tyro Payments Ltd
Their technical support has been pretty good. They're based in the US and the turnaround time tends to be overnight....
Read full review of Sonatype Lifecycle »
ColinStandish
Project Manager at a recreational facilities/services company
Technical support is not perfect, but quite good. On a scale of one to ten, it's a seven or eight. They're generally...
Read full review of Sonatype Nexus Repository »
Hagen Rahn
Senior Software Engineer at Systema GmbH
Technical support is very prompt. If we have a question we get the answer within a few hours. Within less than two...
Read full review of Sonatype Nexus Repository »
Austin Bradley
Enterprise Infrastrcture Architect at Qrypt
Technical support has been great. I've never had any problems. When I do have an issue, sometimes I'll email Derek or...
Read full review of Sonatype Lifecycle »
Anthony Evans
Chief, Enterprise Automated Deployment (EAD) Branch at a government
Tech support is fine, they're very responsive.
Read full review of Sonatype Nexus Repository »
Anonymous User
Senior Cyber Security Architect and Engineer at a computer software company
I love the product and the team, and their support is phenomenal. You send them an email and they reply back to you...
Read full review of Sonatype Repository Firewall »
Amal Alshehri
Sr cyber analyst at a energy/utilities company
I am very satisfied with their support. They are very nice people, and they are very helpful. I would rate their...
Read full review of Sonatype Lifecycle »
Yogesh Shetty
Senior Information Technology Specialist at a financial services firm
I talk to Camden from Sydney, and he's been helpful. I've never had any issues with him. Amar has been a very good...
Read full review of Sonatype Nexus Repository »
Anonymous User
Computer Architecture Specialist at a energy/utilities company
My experience with their technical support has been good, overall. The problem for us is that we work in a different...
Read full review of Sonatype Lifecycle »
Anonymous User
Section Chief at a government
We've just been using Sonatype Nexus Lifecycle, so we can't evaluate its technical support for now.
Read full review of Sonatype Lifecycle »
Kulbhushan Mayer
DevOps Practitioner at a recreational facilities/services company
Technical support is effective.
Read full review of Sonatype Nexus Repository »
Anonymous User
Technical Consultant at a computer software company
I rate the technical support from Sonatype Nexus Lifecycle a six out of ten.
Read full review of Sonatype Lifecycle »
Anonymous User
Architect at a consultancy
Sonatype's technical support is excellent: Very fast response time, they're very knowledgeable. They know exactly...
Read full review of Sonatype Nexus Repository »
ManojKumar9
Systems Analyst at Thrivent Financial for Lutherans
It's easy to solve issues and their support team is very helpful when I need help. They are able to give us solutions...
Read full review of Sonatype Lifecycle »
Charles Chani
DevSecOps at a financial services firm
Technical support is very good and the model that Sonatype has taken is that it is a product company, it is not a...
Read full review of Sonatype Lifecycle »
Bernard Parinas
Co-Founder at arpa
The technical support team takes time to respond and depends on the nature of the request. We have to keep contacting...
Read full review of Sonatype Nexus Repository »
Anonymous User
Security Consultant at a financial services firm
I would rate Sonatype's technical support a solid ten out of ten. They are highly engaged, conduct weekly meetings to...
Read full review of Sonatype Lifecycle »
Goutham Kumar
Principal DevSecOPs at a computer software company
The technical support is good. I would rate them as eight out of ten. They are helpful when we raise any tickets.
Read full review of Sonatype Lifecycle »
Anonymous User
Lead Member Of Technical Staff at a tech vendor
The customer support could be improved. Their response time is quite slow and it can take a long time to deploy new...
Read full review of Sonatype Lifecycle »
Ricardo Van Den Broek
Software Architect at a tech vendor
We filed a ticket for some unknown components and got quick feedback. They gave us pointers on how to figure out what...
Read full review of Sonatype Lifecycle »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.