Compare GitLab vs Perforce

GitLab

Based on 87 reviews.

Perforce

Based on 145 reviews.

Latest Research

Buyer's Guide

GitLab vs. Klocwork

September 2025

Klocwork vs. GitLab

Updated: September 2025

Buyer's Guide

GitLab vs. Klocwork

September 2025

GitLab vs. Klocwork

Updated: September 2025

Sample Customers

GitLab

1. NASA 2. IBM 3. Sony 4. Alibaba 5. CERN 6. Siemens 7. Volkswagen 8. ING 9. Ticketmaster 10. SpaceX 11. Adobe 12. Intuit 13. Autodesk 14. Rakuten 15. Unity Technologies 16. Pandora 17. Electronic Arts 18. Nordstrom 19. Verizon 20. Comcast 21. Philips 22. Deutsche Telekom 23. Orange 24. Fujitsu 25. Ericsson 26. Nokia 27. General Electric 28. Cisco 29. Accenture 30. Deloitte 31. PwC 32. KPMG

JRebel

MS Learning & Consulting, NetworkedAssets, Vaadin Ltd, Heliocentris, Result Group

Klocwork

ACCESS Co Ltd, Risk-AI, Winbond Electronics, Bristol-Myers Squibb Pharmaceutical Research Institute, University of Southern California, Alebra Technologies, SIMULIA, Risk Management Solutions, Brigham Young University, SRD, HRL

Popular Solutions

20 reviews

1 reviews

20 reviews

6 reviews

0 reviews

Top Industries

Financial Services Firm

14%

Computer Software Company

13%

Government

11%

Manufacturing Company

10%

Financial Services Firm

14%

Manufacturing Company

13%

Computer Software Company

13%

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Rohit Kesharwani
Manager, Engineering at 7-Eleven
We use GitLab for deploying our applications into different environments. It serves as more of a DevOps platform.
Read full review of GitLab »
Andrew Yap
Channel Partner and Professional Services at Fotia Solutions Sdn Bhd

Read full review of GitLab Premium »

Review 1 of 2

Glenford John
Product Manager, Device Integration at a comms service provider
We started using Perfecto to help us save costs. We gave out devices to a lot of content partners. At one point, we...
Read full review of Perfecto »
Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The primary use case is controlling and documenting project documents, requirements, tests, traceability between...
Read full review of Helix ALM »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Saufi Salim
Unix Consultant at ExxonMobil
My main use case for Perforce Puppet is for configuration management.
Read full review of Perforce Puppet »

Review 1 of 5

Customer Service

Javad_Talebi
Cloud architect at Vodafone
I've never requested the assistance of technical support.
Read full review of GitLab »
Ali Toksoy
General Manager at Ekinoks Software
We don't need technical support. Our IT team has handled all the issues and therefore we don't need any additional...
Read full review of GitLab »
Corné den Hollander
Product Owner at a financial services firm
My current experience is with the hosted instance of GitLab. So, there's a company in between. Before that, I've been...
Read full review of GitLab »
Syed Mustafa Imam
DevOps Engineer at NayaPay
Their support is good.
Read full review of GitLab »
Jagadeeswara Reddy
Senior Solutions Architect at a computer software company
One of my colleagues got in touch with them, and his response was that their technical support was not that great....
Read full review of GitLab »
Raveen Aggarwal
It Architect at UBS Financial
I do not have direct contact with customer service. We have relationship managers who deal with GitLab directly.
Read full review of GitLab »
Sarfaraz Khan
Senior Application Developer at IBM
I did not have the opportunity to engage with GitLab's technical support as I did not encounter any issues requiring...
Read full review of GitLab »
Alexandru Zeevleanu
DevOps Team Lead at a tech services company
I have not used the support from GitLab.
Read full review of GitLab »
Rohit Kesharwani
Manager, Engineering at 7-Eleven
GitLab's support is very helpful. They utilize a severity and priority ticket system, with corresponding SLAs, to...
Read full review of GitLab »
AvdheshSharma
Assistant Manager at a tech vendor
We raised a request with GitLab support when an employee's commits were erased, but they were unable to help because...
Read full review of GitLab »
Sriya Sainath
Junior Associate at McKinsey
I haven't contacted technical support of GitLab.
Read full review of GitLab »
SwapnilBorude
Co-Founder at Fineshift Software Pvt Ltd
Customer service and support are good.
Read full review of GitLab »
Anonymous User
Technical Lead at a mining and metals company
GitLab is not responding quickly enough to our request. I know one of the problems that I am experiencing is with the...
Read full review of GitLab »
KulbhushanMayer
Co Founder and Technical Architect at Think NYX Technologies LLP
The technical support is good, but it is available with paid solutions only. So we have to rely on their...
Read full review of GitLab »
Onur Aktuğ
Software Test Manager at ASELSAN
We do not have any direct technical support from GitLab. We ask questions to our IT department, and they may seek...
Read full review of GitLab »
Andrew Schetinin
Chief Technology Officer at Acclym
We have contacted support in a couple of situations, and they were responsive and okay.
Read full review of GitLab »
Anton Makarevich
DevOps/Cloud Lead at a comms service provider
Their customer service is very helpful. They're really good. I communicate with tons of different support clients and...
Read full review of GitLab »
Zulham Ertanto
Web developer at Ertanto
We used a lot of technical support for standard settings.
Read full review of GitLab »
Anonymous User
Head Of Software Engineering at a financial services firm
We've never needed to contact GitLab for technical support. I can't speak to the level of service their in-house team...
Read full review of GitLab »
AK13
DevOps Engineer at a insurance company
Technical support is very quick. I raised two tickets and and they followed up regularly which was great.
Read full review of GitLab »
Gizem Mercan
Cloud Architect at a manufacturing company
For any technical issues, we have our infrastructure team. They have some experience with this product. Currently, we...
Read full review of GitLab »
Anonymous User
Solution Architect at a tech services company
I have never used Gitlab's support.
Read full review of GitLab »
Prabu T
Senior Project Manager at Wipro Limited
The support is very good.
Read full review of GitLab »
Anonymous User
Software Designer at a tech vendor
We have an internal administrator if we need help with the solution, I have not contacted GitLab for support.
Read full review of GitLab »
Cldengin57
Cloud Engineer at a transportation company
As the solution is open-source, there isn't any particular support subscription. There's a community, which is...
Read full review of GitLab »
Anonymous User
Product Development Team Lead R&D at a tech vendor
We have never needed to contact customer support. Whenever we had an issue, all the help we needed for a solution is...
Read full review of GitLab »
Boulat_Ashimov
IT Processes Methodologist at Gysan Gmart
Technical support has mostly been good.
Read full review of GitLab »
Anonymous User
Manager at a tech vendor
We only used GitLab for a short duration, so there was not much scope or need for contacting technical support.
Read full review of GitLab »
Anonymous User
Works at a real estate/law firm
We have been doing okay on our own. We are able to find support inside our company.
Read full review of GitLab »
Shrey Gupta
Director Technology at a tech vendor
We had some GitLab integrations and needed some assistance. We received pretty good support.
Read full review of GitLab »

Review 1 of 30

Ryan Mohan
Quality Assurance Manager at a financial services firm
Technical support is absolutely phenomenal. I've worked with them very closely on many occasions. Whether it's...
Read full review of BlazeMeter »
Manoj Raghavendra
Director at SMKR Consultancy LLP
I did not need to contact BlazeMeter's customer service as my usage was quite specific and clear, along with prior...
Read full review of BlazeMeter »
AnirbanSarkar
Head - Solution Management Group at Meteonic Innovation Pvt. Ltd.
Klocwork has a presence in more than forty-eight countries, so technical support is available in over thirty...
Read full review of Klocwork »
Govindaraj Ponnusamy
Automation Architect at a tech consulting company
Whenever we have a doubt about mobile device testing, we just go to the Perfecto site and what we need will be there....
Read full review of Perfecto »
Sameer Bakshi
Test Specialist at IBM
Their technical support is very good. They immediately respond to our queries and try to resolve them in the best way...
Read full review of Perfecto »
Michael Bujokas
Manager and Platform Lead, Canadian Digital Banking at BMO
They're quite responsive and they do reach out for more information, which is good. Lately they've been coming back...
Read full review of Perfecto »
Anonymous User
Technical Consultant at Atgen Software Solutions LLP
We are highly impressed with their technical support and I would give it a 9 out of 10 rating.
Read full review of Perforce Puppet »
Anonymous User
Senior Technical Consultant at a healthcare company
The technical support is good.
Read full review of Helix Core »
Anonymous User
Works
Great and responsive!
Read full review of BlazeMeter »
Anonymous User
Senior Quality Assurance Automation Engineer / Manager at a non-profit
Technical support has been great.
Read full review of BlazeMeter »
Anonymous User
IT Quality Control at a insurance company
I commend their tech support. Their support is very efficient, very helpful, and very personalized. They just go...
Read full review of Perfecto »
Vijay kumar
Associate QA Manager at Xcel Serv Solution
For the paid version, we have our own technical support for BlazeMeter. They are helpful.
Read full review of BlazeMeter »
Anonymous User
Development Manager at a comms service provider
We did not use technical support.
Read full review of BlazeMeter »
Parvathi Y.
automation tester at a computer software company
Whenever we have an issue we raise a ticket and it is resolved pretty fast. The technical support is great and it's...
Read full review of Perfecto »
Anonymous User
Solutions Consultant at a tech services company
I don't deal with them directly, but I would rate them as adequate.
Read full review of Helix ALM »
RIDWAAN Kaka
Database and Applications manager at AfroCentric Health
I believe that Delphix's support team is one of the best around. They are helpful and they don't walk away from a...
Read full review of Perforce Delphix »
Anonymous User
VP QA Performance Engineer at a financial services firm
I have not used the support from the vendor.
Read full review of BlazeMeter »
Anonymous User
IT Operations Manager at a tech services company
We have not used to technical because the online community has been very good.
Read full review of Perforce Puppet »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Very good.
Read full review of Klocwork »
Swati P
Deputy Manager Quality Assurance at eInfochips
Technical support is quite good. We have a vendor partner in India and they do a good job of supporting us.
Read full review of Klocwork »
Rahul-Sinha
Test Engineer at Deloitte
Customer support is fast.
Read full review of BlazeMeter »
Anonymous User
Cheif Principal Architect at a computer software company
I rate the technical support a seven out of ten.
Read full review of Perforce Delphix »
AlonKalangel
DevOps Engineer at a manufacturing company
We work with engineers that support Perforce. If they need assistance then they contact Perforce themselves to ask...
Read full review of Perforce QA Wizard Pro [EOL] »
Riham Elkomy
Principal Software Engineer at Valeo
Technical support is very good. They are very supportive. In my case, they have been excellent.
Read full review of Klocwork »
Vikram Katta
AVP at a financial services firm
Technical support has been very good so far. They are helpful and responsive. We are satisfied with the assistance...
Read full review of BlazeMeter »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Technical Support is very good. They took only hours to resolve most of my issues.
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
The customer service and support are excellent. During a difficult case involving IDP integration, I received an...
Read full review of Helix Core »
Anonymous User
Advanced Product Developer - Software at a manufacturing company
I haven’t used Seapine / Perforce tech support directly. I have only interacted with our internal TestTrack...
Read full review of Helix ALM »
Anonymous User
Test Manager at a tech company
I would give the technical support a 5/10.
Read full review of BlazeMeter »
Anonymous User
CTA\Owner at a tech services company
Delphix's technical support is fairly knowledgeable.
Read full review of Perforce Delphix »

Review 1 of 30

Technical Support

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