Compare GitHub vs Perforce

GitHub

Based on 174 reviews.

Perforce

Based on 145 reviews.

Latest Research

Buyer's Guide

GitHub vs. Helix Core

July 2025

GitHub vs. Helix Core

Updated: July 2025

Sample Customers

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Surround SCM

Siemens AG, First Choice Health, CureSearch

Helix Core

Intuit, Disney, Nvidia, Ubisoft, Samsung, Vmware, Adidas, Pixar, salesforce.com, EA

Rogue Wave TotalView

HRL, STFC Daresbury Laboratory, OpenGeoSolutions, LLNL

JRebel

MS Learning & Consulting, NetworkedAssets, Vaadin Ltd, Heliocentris, Result Group

Klocwork

ACCESS Co Ltd, Risk-AI, Winbond Electronics, Bristol-Myers Squibb Pharmaceutical Research Institute, University of Southern California, Alebra Technologies, SIMULIA, Risk Management Solutions, Brigham Young University, SRD, HRL

Popular Solutions

36 reviews

28 reviews

22 reviews

20 reviews

7 reviews

0 reviews

Top Industries

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

13%

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sabna Sainudeen
Director, Application Security at Carlsberg
I use GitHub Advanced Security for source code analysis and code scanning. It is integrated within my development...
Read full review of GitHub Advanced Security »
Zishan Sayyed Yunus
Assistant manager at Interactive avenues
Majorly, I use Codespaces for deployment purposes, validating my codes, and building Docker containers and exporting...
Read full review of Codespaces »
Kamalanadha Reddy
Senior DevOps Engineer at Simplify3x Software Private Limited
My primary use case involves working with GitHub for code management. I have extensive experience using it for...
Read full review of GitHub »
AbhishekKumar20
Software Development Manager at Amazon
Primarily, I am using GitHub itself. I use So mostly when we write the code itself, with unit tests that we write. In...
Read full review of GitHub Code Scanning »
BhavneetKaur
Vice President of Products at C5i
My usual use cases for GitHub CoPilot include creating simple system architectures and getting input on using AI for...
Read full review of GitHub CoPilot »

Review 1 of 5

Glenford John
Product Manager, Device Integration at a comms service provider
We started using Perfecto to help us save costs. We gave out devices to a lot of content partners. At one point, we...
Read full review of Perfecto »
Harold Pogue
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company
The primary use case is controlling and documenting project documents, requirements, tests, traceability between...
Read full review of Helix ALM »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Saufi Salim
Unix Consultant at ExxonMobil
My main use case for Perforce Puppet is for configuration management.
Read full review of Perforce Puppet »

Review 1 of 5

Customer Service

Sameer AHAMED
Senior Software Engineer at Huawei Technologies India
We haven't encountered an issue we couldn't fix ourselves or by using Stack Overflow or Google, so good community...
Read full review of GitHub »
Aeron Gonzales
Quality Assurance Analyst at a tech services company
Some forums help you get answers faster since you just type in your concern and see resolutions from other engineers....
Read full review of GitHub »
Gourav Suri
Architect Lead at a tech vendor
I've never used technical support for GitHub. I can't say if they would be responsive or helpful.
Read full review of GitHub »
Michael Barlow
Chief Web Application Architect at Dbitpro, llc
The support is very good. We make use of Slack for communication and we have dedicated technical support for GitHub...
Read full review of GitHub »
VijayKumar27
Software Engineer at The American College
Technical support for GitHub is available.
Read full review of GitHub CoPilot »
Danit Sannikov
Project manager at SII
I've tried to contact Microsoft, but I haven't received a response. I'm not impressed with the technical support.
Read full review of GitHub CoPilot »
Chinmay Banerjee
Advisor Adtech/Martech/API product/project Engineering at a financial services firm
I rate the technical support an eight and a half out of ten.
Read full review of GitHub »
Dilip Telang
Director, Talent Acquisition & Staffing at Conduent (formerly Xerox Services)
I’ve never used technical support in the past. I can’t speak to how helpful or responsive they would be.
Read full review of GitHub »
CJ Aulisa
Contact Center Consultant at okiBoe Group
I haven't encountered any issues. When I do, I just call our IT group. I haven't had any problems with it, unlike...
Read full review of GitHub CoPilot »
ItzaBlanco
Software Engineer at Creditas
I never use the technical support of GitHub. I believe it's user-friendly but I've never needed to access it.
Read full review of GitHub »
AbhishekKumar20
Software Development Manager at Amazon
Initially, we used their support, but after that, they provided clearly defined SOPs with very comprehensive...
Read full review of GitHub Code Scanning »
Anu Kaple
Technical Lead at FD
We have an infrastructure team that handles technical support and everything else. The things we need are easily...
Read full review of GitHub »
Anonymous User
DevOps Lead at a computer software company
We refer to the Microsoft documentation in case of technical issues.
Read full review of GitHub Advanced Security »
AlexandruVasile
DevOps Engineer at Alm Brand
I would rate GitHub's technical support as a nine out of ten. It would be nice if they could reply quicker, but I...
Read full review of GitHub Advanced Security »
Anonymous User
Platform Engineer at a recreational facilities/services company
I have not used GitHub's technical support extensively because there are many resources and a robust knowledge base...
Read full review of GitHub »
Archana Sivaraj
Delivery Head at Newt
I would rate customer service a seven on a scale from 1 to 10. The reason it's not a 10 out of 10 is that there is no...
Read full review of GitHub Advanced Security »
Gautam Gupta
IT Director at Infosys
I have not contacted technical support.
Read full review of GitHub »
Pratyay Banerjee
Senior Cloud Engineer - AWS at Bytedance
I have not needed to contact their support since many issues can be solved through a simple Google search and...
Read full review of GitHub Actions »
Massimo Picco
Managing Director at Enigen Italia
We have never needed to contact technical support. Any problems that we have had, we have always been able to solve....
Read full review of GitHub »
Bao Khuu
Manager at Edge-works
I have not contacted customer support because I haven't had issues with GitHub Actions.
Read full review of GitHub Actions »
Anonymous User
it specialist at a tech services company
Technical support is good but it can be improved.
Read full review of GitHub Actions »
Anonymous User
Technical Program Manager at a healthcare company
We have engaged with the support team for feature requests, particularly in terms of porting, and have found the...
Read full review of GitHub CoPilot »
Mykola Pelyp
Senior Azure DevOps Engineer at SoftServe Ltd.
I have not been in contact with technical support. With respect to community support, I have noticed that it is...
Read full review of GitHub »
Mohan_S
Information Technology Specialist at Brandix
I had to make use of technical support two months back, when I first started working and had a learning curve. This...
Read full review of GitHub »
JOSE AVALOS AQUINO
Account Manager at a media company
I rate the technical support a nine out of ten.
Read full review of GitHub CoPilot »
Anonymous User
Works at a pharma/biotech company
Our technical support experience has been quite good in terms of response and expertise.
Read full review of GitHub »
Anonymous User
Consultant at a comms service provider
I have not used any technical support or customer support as we are not paid users. There is a general forum for...
Read full review of GitHub »
Anonymous User
Solutions Architect at a government
The technical support was very good.
Read full review of GitHub »
Diptayan Chaudhuri
Developer at Kenvue
I haven't reached out to the technical support yet.
Read full review of Codespaces »
Reuel Oliver
Executive Director at Naga City Investment Board
The product does have a good community around it that can assist users. We've never reached out to GitHub technical...
Read full review of GitHub »

Review 1 of 30

Sameer Bakshi
Test Specialist at IBM
Their technical support is very good. They immediately respond to our queries and try to resolve them in the best way...
Read full review of Perfecto »
Niaz Aziz
Projects Team Lead at Azeemi Technologies
The solution's technical support is good.
Read full review of Perforce Delphix »
AnirbanSarkar
Head - Solution Management Group at Meteonic Innovation Pvt. Ltd.
Klocwork has a presence in more than forty-eight countries, so technical support is available in over thirty...
Read full review of Klocwork »
Bala Maddu
Mobile Network Automation Architect at BT - British Telecom
I would rate technical support 10 out of 10. BlazeMeter absolutely helps bridge agile and COE teams. We had some of...
Read full review of BlazeMeter »
Ramandeep S
Director of Quality Engineering at PAR Technology Corp
Technical support doesn't respond the moment you put up a query, so it takes time to get a response from the customer...
Read full review of BlazeMeter »
Manoj Raghavendra
Director at SMKR Consultancy LLP
I did not need to contact BlazeMeter's customer service as my usage was quite specific and clear, along with prior...
Read full review of BlazeMeter »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I would rate Klocwork's technical support around 4 to 5 because they have a paid service model for faster responses,...
Read full review of Klocwork »
Anonymous User
Senior Embedded Software Engineer at a engineering company
Technical support is good (7/10).
Read full review of Klocwork »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Very good.
Read full review of Klocwork »
Specialist677
Specialist at a non-tech company
The technical support is good. They support us whenever we need it.
Read full review of Klocwork »
Anonymous User
Regional Head Customer Experience at a financial services firm
We have had contact with technical support and they are good. We have no issues with them.
Read full review of Perfecto »
Anonymous User
Co-Founder and Consulting Engineer at a tech services company
You always find an obstacle, but you to give the feedback to them. Then, they can guide you through this to fix...
Read full review of Perforce Puppet »
Pranay Mishra
Director - Quality Excellence at a manufacturing company
Vendor support is okay, however, I do not deal directly with them in my current role. During the initial phase when I...
Read full review of Klocwork »
Anonymous User
Chief Technology Officer at a insurance company
I rate the technical support a seven out of ten.
Read full review of Helix ALM »
Anonymous User
IT Operations Manager at a tech services company
We have not used to technical because the online community has been very good.
Read full review of Perforce Puppet »
Anonymous User
Works
Their support is pretty good and normally gets back to me within one day. One time, instead of the support rep taking...
Read full review of BlazeMeter »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
The customer service and support are excellent. During a difficult case involving IDP integration, I received an...
Read full review of Helix Core »
Real Klocwork User
TMS Product Architect
I haven't had direct contact with technical support.
Read full review of Klocwork »
Anonymous User
Gerente de Sistemas e Ingenieria de Software Libre
When we required any tech support, we contacted Gabriel and Hussein who gave us superb service, in order to resolve...
Read full review of Perforce Acana »
Anonymous User
VP QA Performance Engineer at a financial services firm
I have not used the support from the vendor.
Read full review of BlazeMeter »
Anonymous User
Senior Software Engineering Manager at a tech vendor
I would rate the support out of 10 as a solid 8, as they have been responsive and helpful.
Read full review of Klocwork »
Yashb Bhatt
Vice President at Tenax Invest
I rate the technical support a six out of ten.
Read full review of BlazeMeter »
Anonymous User
Technology services specialist at a financial services firm
They are very good. In the beginning, they held a workshop with our team, and whenever we ask questions, we are...
Read full review of BlazeMeter »
Mehmet-Melek
Quality Assurance Engineer at a financial services firm
We encountered a problem when we ran the POC process. We contacted support, the consultant opened a ticket and then...
Read full review of Perforce Delphix »
Anonymous User
Senior Data Manager at a computer software company
The technical support was almost perfect, both for user support and for system administrators.
Read full review of Helix Core »
Anonymous User
Manager at a insurance company
So far, so good. We haven't created an official service ticket yet, but the inquiry and the follow-up seem to be good.
Read full review of Perfecto »
Rahul-Sinha
Test Engineer at Deloitte
Customer support is fast.
Read full review of BlazeMeter »
Anonymous User
Associate Software Engineer at a financial services firm
We get pretty good response times and I have someone I can contact very quickly if I have a problem.
Read full review of Perfecto »
Gururaj-Rao
Integration Supervisor Lead at Visteon Corporation
Vendor support is adequate. During the initial phase, there was a need for follow-ups and clarifications, which...
Read full review of Klocwork »
Vikram Katta
AVP at a financial services firm
The technical support is very good. I would give them ten out of ten.
Read full review of BlazeMeter »

Review 1 of 30

Technical Support

No Data Available

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