Compare GigaSpaces vs Juniper

GigaSpaces

Juniper

Based on 390 reviews.

Sample Customers

Popular Solutions

Juniper SRX Series Firewall

4 reviews

Juniper EX Series Ethernet Switches

8 reviews

Juniper MX Series Routers

4 reviews

Top Industries

Construction Company

15%

Comms Service Provider

11%

Financial Services Firm

University

Outsourcing Company

10%

Manufacturing Company

Comms Service Provider

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Esther Sultaana
Storage Consultant Storage at Hewlett Packard Enterprise
I used Juniper Session Smart Router within a healthcare environment around 2016 for a couple of years while working...
Read full review of Juniper Session Smart Router »
Atul Torne
Sr. Backbone Architect at a comms service provider
My use case for Juniper MX Series Routers primarily involves using it as a provider edge router, P router, provider...
Read full review of Juniper MX Series Routers »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
The usual use cases for Juniper SRX Series Firewall that I work with mostly are for enterprise solutions, which...
Read full review of Juniper SRX Series Firewall »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I have worked with Juniper Mist Wired Assurance for three years, with general experience in Mist for wireless...
Read full review of Juniper Mist Wired Assurance »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
Marvis Virtual Network Assistant is primarily used for fast troubleshooting and identifying root problems across the...
Read full review of Marvis Virtual Network Assistant »

Review 1 of 5

Customer Service

No Data Available

Stratos-Margaritis
Solutions Architect at Navarino SA
The technical support is very good.
Read full review of Juniper vSRX »
RahulSivanandan
Network Manager at Bread LLC
The support quality needs improvement, particularly in terms of reachability and response time after the merger. I...
Read full review of Mist AI and Cloud »
Stratos-Margaritis
Solutions Architect at Navarino SA
The technical support is very good. They are very fast. They are our partners. It's in their benefit to help us work...
Read full review of Juniper vSRX »
MuhammadBilal2
Manager Networks at a financial services firm
Technical support has been very good. We are fine with them.
Read full review of Juniper EX Series Ethernet Switches »
Amir Tofangsazi
CEO, Member of the Board at beh
Due to sanctions, we haven't used the technical support of the original company so the maintenance and everything is...
Read full review of Juniper SRX Series Firewall »
Lukas Harkabus
Security Presales Consultant at a tech services company
The technical support is not as good as it used to be, but it is comparable to that of other vendors such as Cisco....
Read full review of Juniper SRX Series Firewall »
FauzanRahmanto
Network Engineer at DCI Indonesia
They need some better support services in the Asia region. If I get support from America or Europe, the help they...
Read full review of Juniper EX Series Ethernet Switches »
IhorShtanko
Technical Consultant Of Juniper Networks Division at MUK
I often communicate with the technical support of Juniper Mist Wired Assurance and sometimes open cases. These cases...
Read full review of Juniper Mist Wired Assurance »
Aharon Bakayev
Networking Infrastructure Manager at Strauss
Our integrator is very good. They help a lot and know exactly what to do.
Read full review of Juniper Mist Wireless Access Points »
Atul Torne
Sr. Backbone Architect at a comms service provider
I find Juniper's technical support quite good.
Read full review of Juniper MX Series Routers »
Stratos-Margaritis
Solutions Architect at Navarino SA
They have been pretty good. In some cases, they took a little bit of time to give a response for the cases we were...
Read full review of Juniper SRX Series Firewall »
AbdulMalik
Solution Architect & Services Delivery Manager EMEA at Beyond Technology
I usually interact with their level three team for software bugs or hardware-related issues. I find them very...
Read full review of Juniper EX Series Ethernet Switches »
Sergey Martynyuk
Works at ITBiz Solutions
Regarding technical support, I have opened tickets a couple of times per month, and the response time is generally...
Read full review of Juniper MX Series Routers »
Gerrard H
IT Support Engineer at Gotech
The support from Juniper Ethernet Switches is good.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Data Center Architecture and Planning at a comms service provider
Technical support is not so good. Sometimes we contact them, but they don't offer the best service.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Vice President, Network Engineering at a financial services firm
I think Juniper support is good. They're responsive, so I can't really complain.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Network and Security Engineer
The technical support was very good on the few occasions I required it.
Read full review of Juniper NetScreen [EOL] »
Wesley Wang
DevOps System Engineer at Monash University
The technical is responsive, knowledgeable, and customer-friendly.
Read full review of Juniper QFabric »
Anonymous User
Integrator at a tech services company
I didn't really need their support. I only needed their support for the demo of their CSR product because it wasn't...
Read full review of Juniper SRX Series Firewall »
Anonymous User
IT Manager at a hospitality company
We haven't needed to contact technical support.
Read full review of Mist AI and Cloud »
Makara Sakolvaree
Manager at Pplus visions company limited
The support changes in India. One time it was okay, but the quality was not good. I want support to improve in terms...
Read full review of Juniper MX Series Universal Routing Platforms »
Hussein Shamte
Operations Head at Frontier Optical Networks
Technical support is great. They are helpful and responsive.
Read full review of Juniper MX Series Routers »
Anonymous User
Network Engineer & Cyber Security Analyst at a tech services company
I have reached out to Juniper tech support a couple of times. I recall the experience being good. I got the answers I...
Read full review of Juniper SRX Series Firewall »
Arif Mohammed
System Engineer at Keysight Technologies
Customer Service: It depends on region. US customer are currently getting the best service. Technical Support:...
Read full review of Juniper WXC [EOL] »
Anonymous User
Managing Consultant at a computer software company
I've dealt with J-Tech a lot. J-Tech is amazing. They're quick on the ball. If you've got issues, they're quick to...
Read full review of Juniper QFabric »
Anonymous User
IT Manager at a comms service provider
Technical support is very bad. They never respond to any ticket you open, although we pay for the support.
Read full review of Juniper vSRX »
Anonymous User
IT System Engineer at a computer software company
Technical support is brilliant, but I guess you have to pay for it.
Read full review of Juniper SRX Series Firewall »
Gerrard H
IT Support Engineer at Gotech
We are certified to use this solution we have not needed the support. We solve a lot of the issues we have ourselves.
Read full review of Juniper Mist Wireless Access Points »
Anonymous User
Managing Consultant at a computer software company
I rate the support from the Juniper EX Series a nine out of ten.
Read full review of Juniper EX Series Ethernet Switches »
Anonymous User
Senior Manager - Unified Communications, Smart Infrastructure and Service Provider Solutions at a tech services company
We've used technical support in the past and have been satisfied with the level of service they provide. they are...
Read full review of Juniper SRX Series Firewall »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.