Freshworks vs Upland

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 63 reviews.
Upland
Based on 2 reviews.
Overview
Information Not Available
Upland Software is the producer of a family of project, portfolio, and work management software products formed in 2013, which offers five different lines of cloud applications developed by companies it acquired. Upland grew out of PowerSteering Software, which itself was founded in 1998. PowerSteering Software was founded in 1998, an outgrowth of an earlier incarnation named Cambridge Interactive, which was founded in 1994.
Sample Customers
Freshservice
Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
Upland WorkEngine
BMC, Cantor Fitzgerald, Ciena, Staples, Church Pension Group, Electrocomponents, The Hershey Company, Vectron, EmblemHealth, Eaton Truck Division, Giodamce Software, Crosspoint Engineering, Trinity, Missouri Department of Conservation
Popular Solutions
Top Industries
Computer Software Company
25%
Comms Service Provider
8%
Manufacturing Company
6%
Educational Organization
5%
Educational Organization
47%
Financial Services Firm
18%
Computer Software Company
8%
Comms Service Provider
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 1
Technical Support
No Data Available
No Data Available
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