Freshworks vs SugarCRM

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 47 reviews.
SugarCRM
Based on 10 reviews.
Latest Research
Sugar Enterprise vs. Freshsales
Updated: November 2022
Freshsales vs. Sugar Enterprise
Updated: November 2022
Overview
Information Not Available
SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management system that is available in both open-source and commercial open-source applications. In February 2014, SugarCRM announced that they would no longer be releasing new open source versions of their Community Edition application and this would now be a bug fix only application.
Sample Customers
Freshsales
Caratlane, Pykih, Buying Show, INTUO, WallyPark, Exploring Vacations, Raved, Forest, Ascendore, MagePlaza, Vacasa,
Sugar Enterprise
Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Sugar Sell
MAN Truck & Bus, Rodobens, BancVue, Puente, PaquetExpress, Symphony, Mazars, Audio Visual Design Group, Reebok, VPI, Marina Punat, PostNord, Harper Inc., Verticality Ltd., EMIS Group
Sugar Serve
UNIFIN
Popular Solutions
Top Industries
Comms Service Provider
21%
Computer Software Company
20%
Government
6%
Media Company
5%
Comms Service Provider
33%
Computer Software Company
25%
Government
6%
Financial Services Firm
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 3
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.