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Freshworks vs SugarCRM

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 121 reviews.
SugarCRM
Based on 12 reviews.
Latest Research
Overview
Information Not Available
SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management system that is available in both open-source and commercial open-source applications. In February 2014, SugarCRM announced that they would no longer be releasing new open source versions of their Community Edition application and this would now be a bug fix only application.
Sample Customers
Freshsales
Caratlane, Pykih, Buying Show, INTUO, WallyPark, Exploring Vacations, Raved, Forest, Ascendore, MagePlaza, Vacasa,
SugarCRM Platform
Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Popular Solutions
Top Industries
Comms Service Provider
12%
Construction Company
12%
Outsourcing Company
11%
Manufacturing Company
11%
Construction Company
16%
Financial Services Firm
16%
Comms Service Provider
11%
Manufacturing Company
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 4
Review 1 of 1
Customer Service
Review 1 of 30
Review 1 of 5
Technical Support
No Data Available
No Data Available
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