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Freshworks vs NICE

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 121 reviews.
NICE
Based on 69 reviews.
Latest Research
Overview
Information Not Available
NICE Systems, Limited is an Israel-based company, specialising in telephone voice recording, data security, and surveillance. As well as systems that analyse this recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. On July 28, 2009, Ze'ev Bregman was appointed as CEO, replacing Haim Shani, who stepped down to become the general manager of the Ministry of Finance of the State of Israel.
Sample Customers
Freshdesk
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshcaller
Untappd, Travix,The Dutch label Shop,Blyss, Loupen
FreshChat
Feefo, Pearson, HONDA, CISCO, BOSS, AZIMO, goodreads, hp, TeamViewer, fabHOTELS
NICE CXone
MoneyGram, Honeywell, Radisson Hotel Group, AAA, New Balance, MattressFIRM, Teleflora, Best Buy
Popular Solutions
Top Industries
Comms Service Provider
12%
Construction Company
12%
Outsourcing Company
11%
Manufacturing Company
11%
Financial Services Firm
15%
Manufacturing Company
10%
Outsourcing Company
10%
Comms Service Provider
10%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 4
Review 1 of 4
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
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