Compare Freshworks vs MightyRecruiter

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Freshworks

Based on 121 reviews.

MightyRecruiter

Based on 11 reviews.

Sample Customers

Popular Solutions

14 reviews

8 reviews

15 reviews

MightyRecruiter

0 reviews

Top Industries

Comms Service Provider

12%

Construction Company

12%

Outsourcing Company

11%

Manufacturing Company

11%

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Raja Farrar
IT Service Delivery Manager at Symposiam
My main use case for Freshservice is for IT support, ITSM management, and asset management. For instance, I use...
Read full review of Freshservice »
Sumesh Gansar
Product Marketing Manager at Samsung
I primarily use Freshsales as a sales CRM software. It is very easy to use, and it provides me with all the...
Read full review of Freshsales »
Apeksha Ghatge
Sr. Customer Success Manager - Project Delivery at Kazam
I use Freshdesk Omni for our inter-department communication and also for connecting with our clients, where the...
Read full review of Freshdesk Omni »
JoseQuintero1
Senior Services Manager at a tech services company
Our entire employee base is supported by Freshteam. We register all our employees and their candidates inside the...
Read full review of Freshteam »

Review 1 of 4

No Data Available

Customer Service

Harjoth Sudan
Vertical Head - Ai talent Solutions at a government
Freshsales does not require any maintenance on my end, but the vendor provides maintenance.
Read full review of Freshsales »
Bijoykrishna Das
sap technical lead at a manufacturing company
The technical support team is very good.
Read full review of Freshservice »
Ehwsf Duhsf
Senior Executive ICT at Avarna
For maintenance and support, we have a dedicated team. In case we require support, it is assigned to someone who is...
Read full review of Freshdesk »
Iurii Efimov
Head Of Product & Engineering (Cpto) at a real estate/law firm
The customer support I received was great.
Read full review of Freshdesk »
Benjamin Ongutoye
DevOps Engineer at ZuriChat
The customer support for Freshdesk Omni is very effective. I would rate the customer support as 10 out of 10.
Read full review of Freshdesk Omni »
Vinoxas Mishara
Project Manager at Yohanna
The customer support is relatively very proactive and supportive 24/7, and I am very happy with them because they...
Read full review of Freshdesk »
SujayRao
Senior Manager, Customer Value & Innovation at CoinDCX
Technical support for Freshdesk is rated at eight point five out of ten. While support is generally helpful, there...
Read full review of Freshdesk »
Gabace Mishra
Software Engineer at Deloitte
The customer support provided by Freshdesk Omni is very proactive and supportive.
Read full review of Freshdesk Omni »
Petr Katemin
Founder, Software Engineer at a tech services company
I would describe the customer support as very responsive. On a scale of 1 to 10, I would rate the customer support a 10.
Read full review of Freshdesk Omni »
Alexey Timchenko
Senior Vice President Information Technology at TASC Towers
I have used the vendor's tech support, and they are very responsive, with room for improvement. Occasionally, dealing...
Read full review of Freshdesk »
Eslam Adel
Senior IT Service Delivery Specialist at Toshiba elaraby egypt
Until last June, I was contacting them, but we recently had two visits from the FreshWorks team. They offered to...
Read full review of Freshservice »
Raja Farrar
IT Service Delivery Manager at Symposiam
I have seen a favorable return on investment resulting from Freshservice. Time savings are evident with MTTR reduced...
Read full review of Freshservice »
Salman Naeem
Assistant Manager at a tech vendor
The customer service and support are very friendly and respond fast. Overall, it is good.
Read full review of Freshdesk »
Ashutosh Jha
Project engineer at IT Solution india private limited
I have not used customer support often, but the customer support is good. I have tried it one or two times.
Read full review of Freshdesk »
ElvisHenriquez
Senior Services Manager at NextCom Systems Inc
Technical support is excellent. It's one of the best support providers I've ever worked with.
Read full review of Freshdesk »
Bharanidharan K
NOC SOC ANALYST at SAVIC Inc.
The support team is really good. While taking a data report for one month, the real-time data and metrics it shows...
Read full review of Freshdesk »
Nirav Hathi
Assistant Consultant at a tech vendor
The customer support for FreshChat has been good in my experience. When issues or questions come up, the available...
Read full review of FreshChat »
Trilochana Gouda
IT manager at a comms service provider
We had a good experience with customer service, receiving a positive response from technical support.
Read full review of Freshservice »
ElvisHenriquez
Senior Services Manager at NextCom Systems Inc
The support is great.
Read full review of Freshservice »
TusharGoel
Cloud Engineer at TO THE NEW Digital
When an issue occurred regarding ticket merging in Freshservice, support was obtained through email. The customer...
Read full review of Freshservice »
Stewart Ategeka
Project Manager at EzyAgric
The customer support for Freshdesk Omni is awesome.
Read full review of Freshdesk Omni »
Anonymous User
Mobile Developer at a tech services company
8/10 - since they are always active and take actions if possible.
Read full review of Freshdesk »
Anonymous User
Sr. Manager, Tmt Business Consulting (Focused On B2 B Tech Product Cos.) at a outsourcing company
Freshsales' technical support is really good. I want to verify that the support team knew we were doing a POC for...
Read full review of Freshsales »
Arjun Bn
Business Development Manager at a consultancy
The customer support experience is wonderful, providing 24/7 availability with knowledgeable agents who can...
Read full review of Freshsales »
Anonymous User
Director of IT at a wholesaler/distributor
They were decent. I was CC'd on a couple of emails when we were setting it up initially. There was some stuff about...
Read full review of Freshdesk »
MilafZaid
Customer Service Manager at HOI
I've been in touch with technical support in the past. I'm not exactly satisfied with their level of support. It's...
Read full review of Freshdesk »
Anonymous User
IT Project Manager at a computer software company
I've never been in touch with support. I' not sure if anyone has. I can't speak to how helpful or responsive they...
Read full review of Freshservice »
Anonymous User
Senior Helpdesk at a non-profit
That would actually be another area they can improve because I feel like the ability to go in and contact support is...
Read full review of Freshservice »
Anonymous User
Product Manager at a consultancy
I would rate customer service around a five.
Read full review of Freshdesk Omni »
Harshit Pahuja
Operations Manager at Be You Plus
Customer Service: 8/10 Technical Support: 8/10
Read full review of Freshdesk »

Review 1 of 30

Anonymous User
Human Resources Specialist at a individual & family service
Customer Service: Customer service is EXCELLENT! Technical Support: Technical support is EXCELLENT!
Read full review of MightyRecruiter »
Anonymous User
HR & Customer Relations Manager at a financial services firm
Customer Service: NA Technical Support: NA
Read full review of MightyRecruiter »
Anonymous User
Manager at a recruiting/HR firm
Customer Service: I would give customer service a rating of 5/5. Technical Support: I would give technical support a...
Read full review of MightyRecruiter »
Anonymous User
Freelancer at a financial services firm
The customer service is terrific.
Read full review of MightyRecruiter »
Anonymous User
VP/Partner - Senior Staffing Consultant LION - 5000 at a recruiting/HR firm
Customer Service: Customer service is great. I would give them a rating of 10 out of 10. Technical Support: Technical...
Read full review of MightyRecruiter »

Review 1 of 5

Technical Support

No Data Available

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.