Compare Fortra vs Veracode

Fortra

Based on 148 reviews.

Veracode

Based on 211 reviews.

Sample Customers

Veracode

Manhattan Associates, Azalea Health, Sabre, QAD, Floor & Decor, Prophecy International, SchoolCNXT, Keap, Rekner, Cox Automotive, Automation Anywhere, State of Missouri and others.

Popular Solutions

32 reviews

11 reviews

1 reviews

64 reviews

Veracode Security Labs

0 reviews

Top Industries

Financial Services Firm

13%

Computer Software Company

12%

Manufacturing Company

Healthcare Company

Financial Services Firm

17%

Computer Software Company

16%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vidyasagar Gupta
File Transfer Analyst at IG Group
My use case with GoAnywhere MFT differs from organization to organization. In my previous organization, the purpose...
Read full review of GoAnywhere MFT »
Christian Dagal
Security Architect Manager at Aboitiz Equity Ventures, Inc.
We have a wider range of use cases for Digital Guardian, it detects the movement and classification of files within...
Read full review of Fortra's Digital Guardian »
Corey Cole
Service Coordinator - Technology Security at a government
We used the product for scheduled vulnerability scanning and detecting changes within our assets.
Read full review of Fortra Tripwire IP360 »
Anonymous User
System Administrator
The main purpose is for automation. That has been the purpose why I have been using it so far.
Read full review of Automate »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

Darshan Makhecha
Sr Sales Engineer at a manufacturing company
I use Veracode on a private cloud. When we implement a new solution, it needs to undergo user review. I was...
Read full review of Veracode Security Labs »
Anonymous User
Head of Security Architecture at a healthcare company
My use case for Veracode includes utilizing the SSA and SAST modules as part of improving the code that we are...
Read full review of Veracode »

Review 1 of 2

Customer Service

Steve Ballantyne
Network Infrastructure Security Architect at Knox Community Hospital
The technical support is great. They provide quality responses.
Read full review of GoAnywhere MFT »
Virginia Kanyi
Customer Service Manager at techmastiff
Their support is good. I would rate their technical support a nine out of ten.
Read full review of GoAnywhere MFT »
Alejandro Parro Jr.
Presales Engineer at Bridgeway Communication System, Inc.
The technical support is good.
Read full review of GoAnywhere MFT »
MehboobQureshi
Practice Manager at Saapatech
The technical support is very bad. Support has to be drastically improved.
Read full review of Digital Guardian »
Anonymous User
Site Reliability Engineer at a retailer
Technical support has been amazing. They are very supportive and helpful. We are quite satisfied with the level of...
Read full review of Fortra's Alert Logic MDR »
Brando Diego
System Engineer/Consultant at Notable Frontier Sdn Bhd
The solution's technical support can be frustrating for a user. I rate the technical support a seven to eight out of...
Read full review of Fortra's Digital Guardian »
AbhishekRajput
Senior Associate at a media company
We’ve used technical support in the past. They can take time to fix the problem, however. If it is an L1 and L2...
Read full review of Digital Guardian »
Anonymous User
Continuous improvement coordinator at a insurance company
They are good.
Read full review of Automate »
KunalJain
Senior Project Manager at a tech vendor
Our team contacted technical support last year when facing an issue, and it was resolved within a couple of hours.
Read full review of GoAnywhere MFT »
Larry Putman
Systems Analyst at a healthcare company
We've worked with HelpSystems support, and it has always been excellent. I rate their support 10 out of 10. They...
Read full review of GoAnywhere MFT »
Anonymous User
System Administrator II at Serco
The organization has ways to listen to its customers and providing that feedback is working as the company listens...
Read full review of GoAnywhere MFT »
Reviewer32052
Presales Specialist at a tech services company
The customer service with Digital Guardian is good because they answer fast. The Help Desk is also really good. We...
Read full review of Digital Guardian »
Anonymous User
Senior IT Auditor at a retailer
I haven't heard any complaints.
Read full review of Fortra Tripwire IP360 »
Ernesto Martinez
Principal Consultant at a tech services company
The technical support is really terrific.
Read full review of Digital Guardian »
Anonymous User
Software Security Architect
I never had the opportunity to communicate with technical support or order support, so I am not familiar with their...
Read full review of Fortra's Alert Logic MDR »
Jorge Terrero
Lead Developer at a construction company
The support from them has been amazing. They're always on top of things. We call whenever we need something, and if...
Read full review of GoAnywhere MFT »
Anonymous User
SAP Basis Administrator at a energy/utilities company
They are very responsive and very knowledgeable. I would rate them a nine out of ten. Sometimes, they are hard to...
Read full review of GoAnywhere MFT »
Tom Foale
CTO at Klaatu IT Security Ltd
Technical support is very good. We have a customer support manager and he is very good and very helpful.
Read full review of Fortra's Agari »
Jack Frano
Principal at Adaptive Growth, Inc
Technical support is terrific.
Read full review of Automate »
Dan McGuire
Enterprise Application Analyst at a energy/utilities company
The experience was excellent. The support technician who worked with me initially owned the ticket through the whole...
Read full review of GoAnywhere MFT »
Frank Rotiroti
System Administration at a insurance company
Their support is great. They've always been there whenever we had any issues. They always provided a prompt courier...
Read full review of GoAnywhere MFT »
John Mwangi
Sr Software Engineer at Pune IT Labs
I would rate the technical support a ten out of ten. GoAnywhere offers top-rated customer support. They are always...
Read full review of GoAnywhere MFT »
Anonymous User
General Manager at a tech services company
Their support needs improvement. We have a partner, but we are not receiving a quick response. I do not know if the...
Read full review of GoAnywhere MFT »
Riyad Chowdhury
Senior Systems Engineer at Turner Broadcasting System
I have not contacted the technical support.
Read full review of Fortra's Alert Logic MDR »
SusangRamesh
Product Marketing Manager at OJCommerce, LLC
The support team for GoAnywhere MFT is very knowledgeable. Any query that I have, they are very patient with me and...
Read full review of GoAnywhere MFT »
Chandan Yadav
Tech Consultant at BTPL
While the technical support team is knowledgeable, their response time for critical issues needs improvement. A...
Read full review of GoAnywhere MFT »
Anonymous User
Director of Enterprise Architecture and Integration Engineering at a financial services firm
Their support is good. We have a good relationship with customer support, our account manager, and the consulting...
Read full review of GoAnywhere MFT »
Anonymous User
Business Analyst at a tech services company
I haven't really had much experience with technical support, as I haven't used the product that much or for that...
Read full review of Automate »
Anonymous User
Consultant at a comms service provider
The support is really good, but the ticket system is not that good. When you open the ticket, that's the only time...
Read full review of GoAnywhere MFT »
Matt_Dunleavy
Senior System Administrator at a tech vendor
I have used Barkley's technical support and it is helpful but there's a bit of a delay in the response time. Because...
Read full review of Barkly [EOL] »

Review 1 of 30

Reyansh Kumar
Technical Specialist at Accenture
The technical support is good; I rate them nine out of ten.
Read full review of Veracode »
Rishabh Khanna
Security Engineer at a tech services company
The technical support is really slow. Their availability is sparse. It sometimes takes two months to have a resolution.
Read full review of Veracode »
AjitMatthew
Principal. - Head - IT, Information Security and Admin at a consultancy
The technical support response time is slow.
Read full review of Veracode »
EricOlson1
Application Security Program Manager at a tech services company
I'm happy with Veracode's support. We're getting the help we need. I meet with them weekly, and they answer our...
Read full review of Veracode »
Calinescu Tudor
Security Project Leader at ATOSS AG
The support guys are good professionals. We have received valuable comments on proposals from their side. They are...
Read full review of Veracode »
Devid William
Application Security Coordinator at Banco Votorantim
Technical support is good. They are always communicative and share news and new technologies. They offer new...
Read full review of Veracode »
Sajal Sharma
Test Analyst - Security at Net solutions India Pvt.
Each time I raise a ticket regarding something, they are very quick about the responses and get connected instantly,...
Read full review of Veracode »
Saket Pandey
Product Manager at a hospitality company
The technical support team is knowledgeable. In the initial stages, when our team lacked the technical capability to...
Read full review of Veracode »
FranckGafsou
Security Architect Lead at a comms service provider
Technical support for this solution is good. Whenever we face an issue, we schedule a consultation with them. We had...
Read full review of Veracode »
Daniel Krivda
DevOps Engineer at a insurance company
I worked with the technical support to integrate some things. One of our private cloud providers only had old...
Read full review of Veracode »
Miodrag Zarev
Senior Software Engineer at a tech vendor
I rate Veracode support nine out of 10 in its current state, but given our problems in the past, I might rate it...
Read full review of Veracode »
Everton Yoshitani
VP of Engineering at Resola Inc
I rate Veracode support 8 out of 10.
Read full review of Veracode »
Dristi Kurre
Lead Information Security Analyst at a financial services firm
The technical support by Veracode is good because we have encountered problems before, and the team supported us...
Read full review of Veracode »
Anonymous User
Senior Project Manager at a computer software company
I've never had a need, up to this point, to reach out to technical support. I haven't really come across any...
Read full review of Veracode »
Anonymous User
VP Development
They're very good. Anything that we've brought up to them, they've responded to us very quickly.
Read full review of Veracode »
Anonymous User
Chief Technology Officer at a tech vendor
Technical support is excellent. It meets our needs.
Read full review of Veracode »
Anonymous User
Senior Software Developer at a pharma/biotech company
When the person I referenced earlier needed help, it seemed like he was able to get the help he needed — they were...
Read full review of Veracode Security Labs »
Christian Camerlengo
Senior Programmer/Analyst at a financial services firm
I would give their technical support five stars out of five. They were on point and they helped us identify...
Read full review of Veracode »
Anonymous User
VP of Services at a tech vendor
I have not contacted tech support.
Read full review of Veracode »
Riley Black
Senior Security Analyst at a wellness & fitness company
Exceptional!
Read full review of Veracode »
Anonymous User
Sr. Web Application Security at a tech vendor
I rate Veracode support a seven out of ten. We have weekly meetings with the support representatives to discuss any...
Read full review of Veracode »
Anonymous User
Solution Architect at a tech vendor
The technical support is helpful, but they operate on their own schedule, so in certain instances, we have to endure...
Read full review of Veracode »
Anonymous User
Cloud system engineer at a consultancy
The experience I had with their technical support has been great.
Read full review of Veracode »
Nagaraj Sheshachalam
Lead Cyber Security engineer at a manufacturing company
We receive guidance for fixing vulnerabilities in case something is new to us, or we are stuck from there. We can...
Read full review of Veracode »
Anonymous User
Associate Consultant at a comms service provider
We have not been in touch with Veracode's technical support.
Read full review of Veracode »
Anonymous User
Systems Architect at a tech vendor
Initially, I had some questions back and forth and I was able to get everything resolved, mostly via email. Overall,...
Read full review of Veracode »
Anonymous User
Application & Product Security Manager at a insurance company
Good.
Read full review of Veracode »
Sai Srinivas B
L3 Security Engineer at a computer software company
They have an Application Security Consultation team. Veracode support is also there. We can email them for any...
Read full review of Veracode »
Dave Cheli
Chief Technology Officer
Exceptional.
Read full review of Veracode »
Pradeep Honaganahalli Basavaraju
ML engineer at a consultancy
I've personally interacted with the customer service and support recently for a few issues, and their support is...
Read full review of Veracode »

Review 1 of 30

Technical Support

No Data Available

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