Compare Fortra vs Sysdig

Fortra

Based on 232 reviews.

Sysdig

Based on 17 reviews.

Sample Customers

Popular Solutions

88 reviews

22 reviews

3 reviews

3 reviews

1 reviews

1 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

10%

Manufacturing Company

Construction Company

Financial Services Firm

15%

Construction Company

11%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Mohamed Abdel-Hassanein
Co-Founder and Business Development at TeCrypt
The most important use case for my clients in Fortra's Digital Guardian is that it consolidates two products into a...
Read full review of Fortra's Digital Guardian »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Derrick Aiine
Information Technology Manager at Benchmac Safety Services Ugand
I use Fortra's Automate to automate our workflows and reports mainly. For example, we normally task it to generate...
Read full review of Fortra's Automate »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

Bharath Nadar
Senior Staff Site Reliability Engineer at a tech vendor
Sysdig Monitor has become essential for overseeing a vast array of hosts and EC2 instances across our environment. We...
Read full review of Sysdig Monitor »
Patrik Gunnersten
Pre-Sales Manager at Conoa AB
The primary use case for Sysdig Falco is to find vulnerabilities in real-time. It helps us find CVEs in the runtime...
Read full review of Sysdig Falco »
Mumu Muhaemin
DevSecOps Engineer at a outsourcing company
Our primary use case for Sysdig Secure is runtime threat detection and vulnerability management.
Read full review of Sysdig Secure »

Review 1 of 3

Customer Service

Jithendra Koilada
Software Engineer at SAge IT inc
Initially during my training period, I contacted the technical team. However, I didn't receive responses as quickly...
Read full review of GoAnywhere MFT »
AvinashJadhav
Associate Principal at LTIMindtree
I would rate the technical support for GoAnywhere MFT an eight out of ten.
Read full review of GoAnywhere MFT »
MehboobQureshi
Practice Manager at Saapatech
Support is the challenge. There is no straightforward support for the solution.
Read full review of Digital Guardian »
Ishant Singh
Website Developer And CMO at DishIs Technologies
I have contacted their customer support, but they are quite busy and reply in approximately three to four days. The...
Read full review of GoAnywhere MFT »
MaheshNaik
Development Manager at SBI General Insurance
I rate the technical support of GoAnywhere MFT as eight out of ten.
Read full review of GoAnywhere MFT »
Nayan More
Senior Cloud Engineer at Applied Cloud Computing
I have not contacted technical support regarding GoAnywhere MFT, but I have technical support available.
Read full review of GoAnywhere MFT »
Lucianofernandez Fernandez Moroaga
Automation Engineer at a tech vendor
I have never had to contact Fortra's Digital Guardian's customer support because the software has never crashed or...
Read full review of Fortra's Digital Guardian »
BrandoDiego
System Engineer/Consultant at Notable Frontier Sdn Bhd
Technical support from Fortra can vary; sometimes I encounter great engineers with high experience who can resolve...
Read full review of Fortra's Digital Guardian »
Sumit Mundik
Application Development Senior Analyst at Accenture
We troubleshoot errors ourselves so have not needed technical support.
Read full review of Globalscape EFT »
Divyanshu Shukla
Senior FMS Engineer at Wysetek System technologists
Customer support has been responsive, though faster resolution times for complex issues would be appreciated.
Read full review of GoAnywhere MFT »
Niyajuddin Tiwale
Technique at Digitaltrack
My overall experience with customer support has been positive for GoAnywhere MFT. The support team representatives...
Read full review of GoAnywhere MFT »
Jane Rachma Kiniti
IT Project Manager at Labo des histoires
I would rate the technical support an eight out of ten.
Read full review of Fortra's Automate »
Varun Mehra
collaboration support engineer at a retailer
In our experience with GoAnywhere MFT, customer support has been positive overall. The support team is knowledgeable,...
Read full review of GoAnywhere MFT »
Anonymous User
Assistant IT Manager at a manufacturing company
I can reach the support team easily via email or phone calls. The resolution process varies depending on the...
Read full review of Fortra's Automate »
Anonymous User
Director of Enterprise Architecture and Integration Engineering at a financial services firm
Their support is good. We have a good relationship with customer support, our account manager, and the consulting...
Read full review of GoAnywhere MFT »
Anonymous User
Senior IT Auditor at a retailer
I haven't heard any complaints.
Read full review of Fortra Tripwire IP360 »
Lilyan Pinchas
Chief Technology Officer at LIbi Technologies
I contacted technical support when we had an issue with a PDF file. They responded very quickly, within six or seven...
Read full review of Fortra's Automate »
AnantUpadhyay
CEO at CareerCraftly
We have contacted them for issues and bugs. They have their number on their website to call, and they are fast and...
Read full review of GoAnywhere MFT »
Anonymous User
Senior IT Security Analyst at a retailer
Tripwire’s technical support has always been excellent.
Read full review of Fortra Tripwire IP360 »
Joe Polimeni
IT Infrastructure at Aqua America
At times, I feel it is great, and at other times, I feel that it is not so great. I would rate them a seven out of...
Read full review of Globalscape EFT »
Derrick Aiine
Information Technology Manager at Benchmac Safety Services Ugand
I have problems with customer support with GoAnywhere MFT, especially the technical support team. Recently we were...
Read full review of GoAnywhere MFT »
Anonymous User
IT consultant at a tech services company
For the most part, we have been in a test evaluation phase and we have not needed to use the technical support until...
Read full review of GoAnywhere MFT »
Anonymous User
Chief Infrastructure Architect at a non-tech company
I've used tech support once or twice. At the time, it was when HelpSystems had just taken them over. It was a little...
Read full review of Fortra's Intermapper »
Daniel Agoa
Account Manager at Appnomu Business Services
The support for GoAnywhere MFT becomes excellent when you become a customer. The support is impressive and they...
Read full review of GoAnywhere MFT »
Anonymous User
Pre-Sales Specialist at a tech services company
Their technical support is better than excellent.
Read full review of Fortra Tripwire IP360 »
Anonymous User
Security Managed Services Associate at a tech vendor
Customer support is great. We are able to communicate openly with the customer support team, and their support pages...
Read full review of Fortra's Digital Guardian »
Anonymous User
Cloud Engineer II at a tech vendor
I did not contact technical support or customer support for GoAnywhere MFT because I did not encounter any issues.
Read full review of GoAnywhere MFT »
Anonymous User
Cyber Security Analyst at a tech vendor
Customer support for GoAnywhere MFT is generally good but a bit mixed depending on urgency. From our experience, the...
Read full review of GoAnywhere MFT »
Vinayak Hariharan
Robotic Process Automation Developer at Bulwark Technologies L.L.C.
The tech support from the vendor side has been excellent. We can submit a support ticket and we will receive a...
Read full review of Fortra's Automate »
Andrew Draus
Data Automation Engineer at a financial services firm
The technical support is very good. They are responsive and work through issues with me. I called them two or three...
Read full review of Fortra's Automate »

Review 1 of 30

Bharath Nadar
Senior Staff Site Reliability Engineer at a tech vendor
The support team deserves highlighting. When we were onboarding during our initial days for the first couple of...
Read full review of Sysdig Monitor »
Patrik Gunnersten
Pre-Sales Manager at Conoa AB
My experience and what I've heard about Sysdig Falco's support is generally very good. They are very responsive and...
Read full review of Sysdig Falco »
Miguel Angel Cuesta Bravo
System Administrator at Vermont Solutions
We have a direct contact with the support.
Read full review of Sysdig Secure »
Firat Y.
Security Consultant at a tech services company
The support team is awesome.
Read full review of Sysdig Secure »
Peter Du
CISO at a recruiting/HR firm
I would rate their customer service an eight out of ten purely because I have it in a proactive manner. I meet our...
Read full review of Sysdig Secure »
Mario Simko
Observability team leader at SAP concour
We regularly reach out to them with any questions, even minor ones, as that's the support they offer us. I'm not sure...
Read full review of Sysdig Secure »
SunilKumar28
DevOps Specialist at a manufacturing company
They were well aware of our potential purchase, so their responsiveness was quite high. Even though the initial free...
Read full review of Sysdig Secure »
KS10
Senior Presales Consultant at Techlab security
Customer support for Sysdig Secure could improve, especially in hiring more staff to cover different time zones and...
Read full review of Sysdig Secure »
Dan185638
Global Information Security Officer at a tech services company
I rate Sysdig support 8 out of 10. We have an assigned Sysdig Solutions Architect who we meet with every 2 weeks. He...
Read full review of Sysdig Secure »
Anonymous User
Works at a tech company
Great. Always supportive and doing all they could to help out. Had a few calls and got to talk with an engineer about...
Read full review of Sysdig Monitor »
Anonymous User
Cybersecurity Sales Specialist at a outsourcing company
The technical support offered by the vendor is good. The technical support is very knowledgeable. I rate the...
Read full review of Sysdig Secure »
Mumu Muhaemin
DevSecOps Engineer at a outsourcing company
Our experience with Sysdig Secure customer support has been positive, as they have been responsive and provided...
Read full review of Sysdig Secure »
Anonymous User
IT Manager at a comms service provider
Our technicians do not often ask for support, however, the support is okay. The questions they asked were handled...
Read full review of Sysdig Secure »

Review 1 of 13

Technical Support

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