Compare Fortra vs SonarSource Sàrl

Fortra

Based on 189 reviews.

SonarSource Sàrl

Based on 134 reviews.

Overview

Information Not Available

SonarQube is an open source platform for continuous inspection of code quality. In 2009, SonarQube received the Jolt Awards under testing tools category.

Sample Customers

Popular Solutions

62 reviews

14 reviews

4 reviews

19 reviews

Top Industries

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Comms Service Provider

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

13%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jane Rachma Kiniti
IT Project Manager at a retailer
My main use case for Automate is automating my everyday tasks, such as reporting, task assignment, and updating...
Read full review of Fortra's Automate »
Christian Dagal
Security Architect Manager at a financial services firm
We have a wider range of use cases for Digital Guardian, it detects the movement and classification of files within...
Read full review of Fortra's Digital Guardian »
Anuj Bhagwat
DevOps Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Ravi Kumar Dake
Software Developer at a computer software company
Basically, Globalscape EFT is used for file management transfer, and we use the secure protocol. First, we begin with...
Read full review of Globalscape EFT »
Christopher Borys
Tech Cyber Security Specialist, Director at a financial services firm
I use Cobalt Strike to emulate threat actor activities.
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

KarthikHarpanhalli
Sr Software Engineering Supervisor at a manufacturing company
My usual use cases for SonarQube Server (formerly SonarQube) are for static code analysis to detect any build...
Read full review of SonarQube »

Review 1 of 1

Customer Service

Rohan Suryawanshi
Senior Software Engineer at a tech vendor
The technical support for GoAnywhere MFT is very responsive. We have raised many tickets, and the support engineers...
Read full review of GoAnywhere MFT »
Anonymous User
Site Reliability Engineer at a retailer
Technical support has been amazing. They are very supportive and helpful. We are quite satisfied with the level of...
Read full review of Fortra's Alert Logic MDR »
Ishant Singh
Website Developer at a computer software company
I have contacted their customer support, but they are quite busy and reply in approximately three to four days. The...
Read full review of GoAnywhere MFT »
Alejandro Parro Jr.
Presales Engineer at a comms service provider
The technical support is good.
Read full review of GoAnywhere MFT »
Earl Diem
Sr. Manager - Performance and Automation Engineering at a financial services firm
The help has always been great. Anytime we have had an issue, the response has been good and they've been on top of...
Read full review of GoAnywhere MFT »
Ibukun Shweta
DevOps Engineer at a tech services company
In terms of customer support, I find them responsive and helpful. I would rate the customer support an 8 out of 10...
Read full review of Fortra's Automate »
Don Deyette
Systems Configuration Engineer/Move-it Administrator at a insurance company
HelpSystems has excellent service. I can call them up if I have a question and they'll either send me an example of...
Read full review of Fortra's Automate »
Christian Dagal
Security Architect Manager at a financial services firm
The support is an expert in guiding you through creating policies. Since it's somewhat hard to create on your own,...
Read full review of Fortra's Digital Guardian »
Jane Rachma Kiniti
IT Project Manager at a retailer
I would rate technical support a nine out of ten because they are the best.
Read full review of GoAnywhere MFT »
MatthewPatrick
Director of Operations & HR
Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for...
Read full review of Fortra's Automate »
Anonymous User
Senior Technical Engineer at a tech vendor
Their technical support is nice. I am satisfied with them.
Read full review of Fortra's Tripwire Enterprise »
Lilyan Pinchas
Chief Technology Officer at a computer software company
I contacted technical support when we had an issue with a PDF file. They responded very quickly, within six or seven...
Read full review of Fortra's Automate »
Anonymous User
Principal Consultant / Product Manager at a outsourcing company
I had some interactions with technical support when I was a product manager, and it was good.
Read full review of Fortra's Tripwire Enterprise »
Kara Yunus
IT specialist at a consultancy
I had to contact technical support once at the start when I was getting used to it. The support is good. I got...
Read full review of GoAnywhere MFT »
Anonymous User
Senior Manager at a consultancy
So far, I am really happy with the technical support. The delay is between one and two days. In all of our requests...
Read full review of Fortra's Automate »
Bryan Blaschke
Senior Data Analyst at a financial services firm
In terms of quickness, they are pretty responsive. However, I'm unable to respond to support emails to update...
Read full review of Fortra's Automate »
Dan McGuire
Enterprise Application Analyst at a energy/utilities company
The experience was excellent. The support technician who worked with me initially owned the ticket through the whole...
Read full review of GoAnywhere MFT »
SusangRamesh
Product Marketing Manager at a media company
The support team for GoAnywhere MFT is very knowledgeable. Any query that I have, they are very patient with me and...
Read full review of GoAnywhere MFT »
Koffi Martial Assouman
Pre-Sales Support Engineer at a tech services company
We're really satisfied with customer service and support.
Read full review of Fortra's Clearswift Secure Web Gateway »
Anonymous User
Messaging Administrator at a tech company
Excellent! A 10 out of 10.
Read full review of Fortra's Clearswift Secure Email Gateway »
Alexey Supryaga
System Administrator at a retailer
Over three years of using the solution, we contacted technical support three or four times maximum. The most recent...
Read full review of GoAnywhere MFT »
Anonymous User
PM at a consultancy
I do not believe I am the right person to answer regarding cost because this is totally up to our business and our...
Read full review of GoAnywhere MFT »
Anonymous User
Senior Cybersecurity Analyst at a energy/utilities company
The technical support for Tripwire Enterprise is above average, so it's a seven out of ten. Support used to be...
Read full review of Fortra's Tripwire Enterprise »
Morris Kibirie
Procurement Specialist at a retailer
I have contacted the technical support for GoAnywhere MFT once or twice. The response was not convenient and did not...
Read full review of GoAnywhere MFT »
Frank Rotiroti
System Administration at a insurance company
Their support is great. They've always been there whenever we had any issues. They always provided a prompt courier...
Read full review of GoAnywhere MFT »
Sacha Lostun
Systems Analyst at a tech services company
Technical support is very good.
Read full review of Fortra's Tripwire Enterprise »
Anonymous User
Cloud Engineer II at a tech vendor
I did not contact technical support or customer support for GoAnywhere MFT because I did not encounter any issues.
Read full review of GoAnywhere MFT »
Anonymous User
Clinical business analyst senior at a healthcare company
I've used tech su[pirt in the past and I have found them to be helpful and responsive. I'm satisfied with the level...
Read full review of Fortra's Automate »
Anonymous User
Observability & Monitoring Engineer at a retailer
First-level support for GoAnywhere MFT would rate about a seven for skill level. Second-level support, after waiting...
Read full review of GoAnywhere MFT »
Anonymous User
Cloud Engineer II at a tech vendor
I have not had a reason to contact technical support, so I cannot comment on that aspect.
Read full review of Fortra's Automate »

Review 1 of 30

GHASSAN ODETALLAH
Head of Quality Engineers/Automation Architect at a tech company
We have not needed the support at this time.
Read full review of SonarQube »
Sathyamurthi Natarajan
IT Officer (Solution Architect) at a financial services firm
I haven't had much interaction with technical support because I rarely needed it. I reached out to them once or twice...
Read full review of SonarQube »
HimanshuSharma
General Manager at a wholesaler/distributor
We don't have any experience with them. We don't have any AMCs, and we don't have any technical support.
Read full review of SonarQube »
Yash Brahmani
Devops Engineer at a financial services firm
We do contact them based on the project team requirement. We contact them if they have to set up any specific kind of...
Read full review of SonarQube »
Diego Moreo
Software Quality Coordinator at a retailer
I have not used their technical support or dealt directly with their customer service.
Read full review of SonarQube »
NamNguyen11
CTO at a tech consulting company
We don't have a support license for SonarQube. We currently use the open-source community, which provides us with...
Read full review of SonarQube »
Anonymous User
Senior Java Developer at a financial services firm
I haven't used their technical support.
Read full review of SonarQube »
Anonymous User
Software Engineer, Agile/Lean Evangelist, Scrum Master at a tech services company
Customer Service: I've not had to use them. I thinks it's online documentation is up to date, and it is enough to use...
Read full review of SonarQube »
Anonymous User
Senior Software Engineer at a tech services company
Technical support as a whole, it was a while ago, like three months after we stopped using their services, that they...
Read full review of SonarQube »
Anonymous User
Head Innovation Hub at a tech services company
I contacted them once or twice. I am very satisfied with their support. I didn't have any concerns in terms of support.
Read full review of SonarQube »
Sirish Reddy
Technology Manager at a tech services company
We had to contact technical support back several years ago because we had an issue with one of the new SQL plugins...
Read full review of SonarQube »
Anonymous User
Application Security Analyst at a agriculture
We have not needed to use the technical support.
Read full review of SonarQube »
Swati P
Deputy Manager Quality Assurance at a manufacturing company
Technical support could be better. If we request support, it's a little bit delayed, and it's not consistent on email.
Read full review of SonarQube »
Anonymous User
Service Line Leader at a tech services company
Customer Service: I can't rate because there was no customer service. Technical Support: The technical documentation...
Read full review of SonarQube »
Anonymous User
Senior Software Developer at a tech vendor
I had no direct contact with tech support by myself, but I haven't heard any complaints about it going around either....
Read full review of SonarQube »
Anonymous User
DevOps Engineer at a tech services company
It's excellent as we get everything we need from the product.
Read full review of SonarQube »
Ahmed Rabea
CEO at a training & coaching company
I have not contacted technical support.
Read full review of SonarQube »
Daniel Hall
Technical Architect at a energy/utilities company
We have had no need to contact technical support.
Read full review of SonarQube »
Anonymous User
CTO at a computer software company
As we are using the community version, there is no technical support.
Read full review of SonarQube »
Damyan Bogoev
Distinguish Engineer at a computer software company
Since we are using some kind of freemium version, we have resolved issues via community support rather than the paid...
Read full review of SonarQube »
Anonymous User
System Analyst // System Architect at a tech services company
SonarQube's technical support is good.
Read full review of SonarQube »
Anonymous User
Technical Authority Digital at a insurance company
Customer Service: Average. That said, considerable effort has been made to make the product largely self supporting...
Read full review of SonarQube »
BvsReddy
Company Director
We have not required technical support for this solution.
Read full review of SonarQube »
Steven Klusener
Independent Consultant at a consultancy
The technical support is reasonable.
Read full review of SonarQube »
Anonymous User
CEO at a computer software company
I did not have much interaction with customer support. When I did contact them, the experience was very good,...
Read full review of SonarQube »
Anonymous User
Technical Architect and Software Engineer at a tech services company
Not used.
Read full review of SonarQube »
Anuja S
Senior Program Manager at a computer software company
I have not needed to use technical support.
Read full review of SonarQube »
ErnestoGonzalez
Backend Architect at a computer software company
I have not used the support.
Read full review of SonarQube »
Anonymous User
Works
Beyond listening, customer service is doing everything in one's power to efficiently and accurately serve each customer.
Read full review of SonarQube »
Anonymous User
Director IT Security, CISO at a transportation company
I have not been in contact with technical support, although my teams would have definitely reached out.
Read full review of SonarQube »

Review 1 of 30

Technical Support

No Data Available

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