Compare Fortra vs SonarSource Sàrl

Fortra

Based on 230 reviews.

SonarSource Sàrl

Based on 137 reviews.

Overview

Information Not Available

SonarQube is an open source platform for continuous inspection of code quality. In 2009, SonarQube received the Jolt Awards under testing tools category.

Sample Customers

SonarQube

Snowflake, Booking.com, Deutsche Bank, AstraZeneca, and Ford Motor Company.

Popular Solutions

96 reviews

23 reviews

4 reviews

13 reviews

SonarQube for IDE (formerly SonarLint)

2 reviews

Top Industries

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Outsourcing Company

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

12%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Anthony Tuhame
Information Technology Manager at Everseen
When I was first hired at this company, we were using Fortra's Automate only for generating reports from Excel and...
Read full review of Fortra's Automate »
BrandoDiego
System Engineer/Consultant at Notable Frontier Sdn Bhd
I work with Fortra's Digital Guardian as a consultant. As of now, I am using Fortra's Digital Guardian for Endpoint...
Read full review of Fortra's Digital Guardian »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Ravi Kumar Dake
Software Developer at a computer software company
Basically, Globalscape EFT is used for file management transfer, and we use the secure protocol. First, we begin with...
Read full review of Globalscape EFT »

Review 1 of 5

Sathyamurthi Natarajan
IT Officer (Solution Architect) at World Bank
The primary use cases of SonarQube Server (formerly SonarQube) in my system include static code analysis, code...
Read full review of SonarQube »
Archana Verma
Security Analyst at Dover Corporation
SonarQube for IDE (formerly SonarLint) is used for source code scanning to check for vulnerabilities, memory leaks,...
Read full review of SonarQube for IDE (formerly SonarLint) »

Review 1 of 2

Customer Service

Steve Ballantyne
Network Infrastructure Security Architect at Knox Community Hospital
The technical support is great. They provide quality responses.
Read full review of GoAnywhere MFT »
Anabel Marco
Account Director at a tech services company
I rate Fortra customer service eight out of 10. We are based in Barcelona, where they have their European...
Read full review of Fortra's Automate »
Max Byrd
Sr. Application Specialist Software Engineer at a computer software company
I probably contacted technical support during the initial part of the process, but I do not specifically recall those...
Read full review of GoAnywhere MFT »
Chetan Bhati
Human Toxicology Engineer at Arrow PC Network Pvt Ltd
I have had limited interaction with customer support, but overall the experience has been satisfactory. In cases...
Read full review of GoAnywhere MFT »
Stephen Whigham
Senior PBM Systems Administrator at FairosRx
Technical support has been pretty good. We've had some support directly through their chat service. I've had a couple...
Read full review of GoAnywhere MFT »
Yash Bawane
Data engineer at tcs
The support team was responsive and helpful. They guided us thoroughly whenever we had an issue. It's somewhat...
Read full review of GoAnywhere MFT »
Jane Rachma Kiniti
IT Project Manager at Labo des histoires
I would rate the technical support an eight out of ten.
Read full review of Fortra's Automate »
Ibidapo Ibrahim
Head of IT Infrastructure at a non-tech company
The technical support that we used was through Digital Guardian's partner which was horrible.
Read full review of Digital Guardian »
Chetan Yelve
Software Engineer at Cateina Technologies
I would rate the technical support between eight to nine. They provide great help. I would rate it a nine.
Read full review of GoAnywhere MFT »
Manojkumar Reddy
Associate Technology Consultant at a tech vendor
The customer support is quite good. Whenever we face issues with the product, the customer support does not take much...
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Bhavesh Jha
Technical Support Executive at Digitaltrack
Customer support for GoAnywhere MFT is good and knowledgeable in their technical areas, providing resolution within a...
Read full review of GoAnywhere MFT »
Rohan Suryawanshi
Senior Software Engineer at Opcito Technologies
The technical support for GoAnywhere MFT is very responsive. We have raised many tickets, and the support engineers...
Read full review of GoAnywhere MFT »
Dhananjay Kumar
IT Developer at Espire
I rate the technical support for GoAnywhere MFT at 8.5 out of 10. The lower score is because I don't have access at...
Read full review of GoAnywhere MFT »
Sufiyan Shaikh
Senior Technical Support Executive at digital track
Customer support is very good, and the engineers give a very positive response. Cases are resolved as soon as...
Read full review of GoAnywhere MFT »
Parul Patel
Data Backup and Recovery Admin at Albert Einstein Healthcare Network
Technical support is excellent. They are always willing to help and want to resolve the issue ASAP.
Read full review of GoAnywhere MFT »
Anonymous User
Assistant System Engineer at a tech vendor
I would give Fortra's Automate around eight out of ten for support. It is solid for practical automation, especially...
Read full review of Fortra's Automate »
Anonymous User
Head IT Engineering and Infrastructure at a tech services company
Technical support has been fine.
Read full review of Fortra's Intermapper »
Anonymous User
Consultant at a financial services firm
Technical support could be better.
Read full review of Fortra's Tripwire Enterprise »
Aditya
Cyber Security Analyst at a tech vendor
Customer support for GoAnywhere MFT is excellent and relevant.
Read full review of GoAnywhere MFT »
Anonymous User
Technical Lead at a tech vendor
They receive technical support, which sometimes feels delayed, but they do get responses. A quicker response would be...
Read full review of Globalscape EFT »
Sukhbir Singh
IT Service Management Professional - Applications at a tech vendor
I would give technical support a rating of 10/10. They are very knowledgeable.
Read full review of Globalscape EFT »
Anonymous User
Director of Enterprise Architecture and Integration Engineering at a financial services firm
Their support is good. We have a good relationship with customer support, our account manager, and the consulting...
Read full review of GoAnywhere MFT »
Dan McGuire
Enterprise Application Analyst at a energy/utilities company
The experience was excellent. The support technician who worked with me initially owned the ticket through the whole...
Read full review of GoAnywhere MFT »
Joe Polimeni
IT Infrastructure at Aqua America
At times, I feel it is great, and at other times, I feel that it is not so great. I would rate them a seven out of...
Read full review of Globalscape EFT »
Anonymous User
Works at a educational organization
Their customer service is good, with decent support. They get back to us within a day with answers. Their...
Read full review of GoAnywhere MFT »
Anonymous User
Pre-Sales Specialist at a tech services company
Their technical support is better than excellent.
Read full review of Fortra Tripwire IP360 »
Andrian Lubimov
SVP of Networking and Operations at Skywire Networks
Their technical support is pretty decent. I would probably rate them a seven or an eight out of ten. When you have...
Read full review of Fortra's Intermapper »
Anonymous User
Senior Technical Engineer at a tech vendor
Their technical support is nice. I am satisfied with them.
Read full review of Fortra's Tripwire Enterprise »
Amandeep Dhiman
Associate Engineer Emerging Technology at Progression Infonet Pvt Ltd
Our organization is a partner of Fortra, which is the GoAnywhere MFT product company. We are a partner of that...
Read full review of GoAnywhere MFT »
Anonymous User
Solutions Manager at a tech services company
We receive direct support from HelpSystems. Their support is good. I would rate them a nine out of ten. A few cases...
Read full review of GoAnywhere MFT »

Review 1 of 30

Sthembiso Zondi
Head of Software Engineering at ronaldmariah@gmail.com
The technical support for SonarQube Server (formerly SonarQube) is great. It was only once when we wanted to extract...
Read full review of SonarQube »
SenthuranPooranananthan
Senior Director of DevOps at Asset Works
SonarCloud has community support, but not technical support. They frequently reach out to us and ask if we are happy...
Read full review of SonarQube »
Uzma Noreen
Head of Infrastructure & Compliance & Cloud at TEO
We have received instant replies from the support but not actual answers. We contacted support regarding upgrading...
Read full review of SonarQube »
HimanshuSharma
General Manager at Dalmia Bharat Group
We don't have any experience with them. We don't have any AMCs, and we don't have any technical support.
Read full review of SonarQube »
Ahmed Rabea
CEO at ITShare
I have not contacted technical support.
Read full review of SonarQube »
Anonymous User
Director at a consultancy
Fairly good.
Read full review of SonarQube »
Anonymous User
Staff DevOps Specialist at a computer software company
I've never been in a situation where I needed their support.
Read full review of SonarQube »
Anonymous User
Web Developer/DevOps Engineer
It is open source so I don't try to rely on their technical support.
Read full review of SonarQube »
Anonymous User
DevOps at a tech company
The technical support team has experts on it. They are available on Twitter, Google Groups, and StackOverflow.
Read full review of SonarQube »
Anonymous User
Founder at a tech services company
We didn't contact them.
Read full review of SonarQube »
Hilman Tehrani
Information Technology Technical Architect at a insurance company
With the use of community version, we already have utilized and carried out our needs to fulfil application security...
Read full review of SonarQube »
Anonymous User
Head Innovation Hub at a tech services company
I contacted them once or twice. I am very satisfied with their support. I didn't have any concerns in terms of support.
Read full review of SonarQube »
Elham-Gharegozloo
Senior System Analyst at a tech services company
Because of the sanctions in our country, we cannot contact technical support directly.
Read full review of SonarQube »
Anonymous User
Works
Beyond listening, customer service is doing everything in one's power to efficiently and accurately serve each customer.
Read full review of SonarQube »
Anonymous User
Senior Technical Architect at a tech services company
We have used technical support in the past but not recently. I would rate the support from SonarQube a four out of five.
Read full review of SonarQube »
Kiran Gujju
Cyber Security Architect (USDA) at a government
The technical support is very good. When a product is good, we don't use them as regularly.
Read full review of SonarQube »
Anonymous User
Senior Java Developer at a financial services firm
I haven't used their technical support.
Read full review of SonarQube »
BvsReddy
Company Director at Alwyn Technologies
We have not required technical support for this solution.
Read full review of SonarQube »
Ahmed Elkholy
Test Expert at Saudi Telecom Company
We contacted technical support about the BPM and WebMethod programming language. They supported us with a fast...
Read full review of SonarQube »
Anonymous User
Security Information Manager at a tech services company
I've never used technical support. I can't talk about how helpful they are, never spoken with them personally. If I...
Read full review of SonarQube »
AshishGupta12
Application Security Engineer at Ciena Corporation
Support depends on the license. I would rate this a four because sometimes we do not get support on time when it is...
Read full review of SonarQube for IDE (formerly SonarLint) »
Anonymous User
Assistant Director Implementation Services at a financial services firm
It's very good, and I have personally had conversations with the SonarQube guys regarding plug-ins and modifications.
Read full review of SonarQube »
KarthikHarpanhalli
Sr Software Engineering Supervisor at Mozarc Medical
I would rate the technical support for SonarQube Server (formerly SonarQube) as a 10 because we have not faced any...
Read full review of SonarQube »
Anonymous User
CTO at a computer software company
As we are using the community version, there is no technical support.
Read full review of SonarQube »
Anonymous User
Lead Engineer at a healthcare company
Since we're using the open-source components, we use web searches and online resources. Once you get a little used to...
Read full review of SonarQube »
Anonymous User
Information Technology Security at a consultancy
As we are using the free version, there is no technical support available. But the documentation support is okay for...
Read full review of SonarQube »
Daniel Hall
Technical Architect at Dwr Cymru Welsh Water
We have had no need to contact technical support.
Read full review of SonarQube »
Jeff Ingalls
Automation Tool Specialist at a comms service provider
I haven't had to use technical support.
Read full review of SonarQube »
Anonymous User
Lead Security Architect at a comms service provider
I would rate the customer support for this solution a seven out of ten.
Read full review of SonarQube »
Anonymous User
Software Engineer, Agile/Lean Evangelist, Scrum Master at a tech services company
Customer Service: I've not had to use them. I thinks it's online documentation is up to date, and it is enough to use...
Read full review of SonarQube »

Review 1 of 30

Technical Support

No Data Available

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