Compare Fortra vs Precisely

Fortra

Based on 229 reviews.

Precisely

Based on 13 reviews.

Sample Customers

Fortra's Intermapper

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Precisely Capacity Management

Symphony Health, Wimbledon

Precisely Optimize IDMS

British Telecom

Precisely Optimize DB2

British Telecom

Popular Solutions

GoAnywhere MFT

89 reviews

Fortra's Automate

22 reviews

Globalscape EFT

3 reviews

Precisely Assure MIMIX

2 reviews

Infogix Data360 Govern [EOL]

0 reviews

Precisely Assure QuickEDD

0 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

10%

Construction Company

Manufacturing Company

Financial Services Firm

17%

Construction Company

13%

Comms Service Provider

10%

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Lucianofernandez Fernandez Moroaga
Automation Engineer at a tech vendor
My main use case for Fortra's Digital Guardian is that I don't configure the software directly; instead, I experience...
Read full review of Fortra's Digital Guardian »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Corey Cole
Service Coordinator - Technology Security at a government
We used the product for scheduled vulnerability scanning and detecting changes within our assets.
Read full review of Fortra Tripwire IP360 »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

Rob
Cyber Security Admin/Governance, Risk, Compliance at Grede Wisconsin Subsidiaries, LLC
My main use case for Precisely Assure MIMIX is for a backup in case of disaster or a recovery or an outage. A quick...
Read full review of Precisely Assure MIMIX »
Anonymous User
Managing Partner at a tech vendor
I'm more familiar with Precisely Trillium because Precisely acquired Data360, which they marketed for data...
Read full review of Precisely Trillium »
Anonymous User
Data Engineer at a consultancy
I usually implement Precisely and Collibra tools for clients to enhance data quality. My main use case involves...
Read full review of Precisely Connect »
Anonymous User
Program Manager at a computer software company
We use it for some of the IBM i applications.
Read full review of Precisely Assure QuickEDD »
Delmar Assis
CEO at a tech services company
Data360 Govern is all about customer data connecting business objectives and governance needs. The main...
Read full review of Infogix Data360 Govern [EOL] »

Review 1 of 5

Customer Service

Prakhar Agarwal
Cloud Engineer at a tech consulting company
The technical support team provides delayed solutions.
Read full review of GoAnywhere MFT »
Prashant Fauzdar
Senior Solution Lead at a healthcare company
Their technical support is good. Responses are not really instantaneous, but they respond within their SLA. They...
Read full review of GoAnywhere MFT »
Dhananjay Kumar
IT Developer at Espire
I rate the technical support for GoAnywhere MFT at 8.5 out of 10. The lower score is because I don't have access at...
Read full review of GoAnywhere MFT »
Nayan More
Senior Cloud Engineer at Applied Cloud Computing
I have not contacted technical support regarding GoAnywhere MFT, but I have technical support available.
Read full review of GoAnywhere MFT »
AbhishekRajput
Senior Associate at a media company
We’ve used technical support in the past. They can take time to fix the problem, however. If it is an L1 and L2...
Read full review of Digital Guardian »
JamesStarkweather
Senior Cloud Engineer at a computer software company
Their support is excellent. I would give them a 10 out of 10, but we pay for the max support level. They have...
Read full review of Globalscape EFT »
Anonymous User
IT consultant at a tech services company
For the most part, we have been in a test evaluation phase and we have not needed to use the technical support until...
Read full review of GoAnywhere MFT »
Anonymous User
Director of Enterprise Architecture and Integration Engineering at a financial services firm
Their support is good. We have a good relationship with customer support, our account manager, and the consulting...
Read full review of GoAnywhere MFT »
Anonymous User
Senior Application Analyst at a healthcare company
The support could be enhanced a little bit. I know they are pushing numbers, but when they ask you to tell them what...
Read full review of GoAnywhere MFT »
John Mwangi
Sr Software Engineer at Pune IT Labs
I would rate the technical support a ten out of ten. GoAnywhere offers top-rated customer support. They are always...
Read full review of GoAnywhere MFT »
Anonymous User
Senior Tech Analyst at a financial services firm
I never contacted them. We had an on-site team for that, but I have attended calls with them. They are very prompt....
Read full review of GoAnywhere MFT »
John Helbert Gonzalez Torres
Automation Architect at Credibanco
We use technical support a lot and we find them to be quite helpful and responsive. We are very satisfied with their...
Read full review of Fortra's Automate »
Anonymous User
Cloud Engineer - ll at a tech vendor
I did not get a chance to connect with technical support for GoAnywhere MFT because I have not had any incident that...
Read full review of GoAnywhere MFT »
Anonymous User
Senior Developer/Analyst at Lamps Plus
The technical support has been fine. It has been useful each time we've reached out to them, unless we find a little...
Read full review of GoAnywhere MFT »
NarendraBhujbal
Technology Architect at a tech vendor
On a scale of one to ten, I would rate GoAnywhere MFT's customer service and technical support around an eight, as I...
Read full review of GoAnywhere MFT »
Dan McGuire
Enterprise Application Analyst at a energy/utilities company
The experience was excellent. The support technician who worked with me initially owned the ticket through the whole...
Read full review of GoAnywhere MFT »
Anonymous User
System Administration at a insurance company
Their support is great. They've always been there whenever we had any issues. They always provided a prompt courier...
Read full review of GoAnywhere MFT »
Joe Polimeni
IT Infrastructure at Aqua America
At times, I feel it is great, and at other times, I feel that it is not so great. I would rate them a seven out of...
Read full review of Globalscape EFT »
Anumula Hitesh
Senior Business Development Executive at Digitaltrack
Overall, my experience with customer support has been positive; for routine questions and standard issues, the...
Read full review of GoAnywhere MFT »
Selvin Hernandez
Tech Support II at a insurance company
The quality of the support for GoAnywhere MFT is pretty good when they have knowledge of what's going on. We usually...
Read full review of GoAnywhere MFT »
Anonymous User
System Administrator
I rate the technical support 10 out of 10 because it provided excellent service during implementation and when we...
Read full review of Fortra's Automate »
Aditya
Cyber Security Analyst at a tech vendor
Customer support for GoAnywhere MFT is excellent and relevant.
Read full review of GoAnywhere MFT »
Owen Nunez
Security Engineer at Protego Trust Bank
Since they were a new company, just starting out, they were okay yet could be better. They needed more general...
Read full review of Digital Guardian »
Anonymous User
Continuous improvement coordinator at a insurance company
They are good.
Read full review of Fortra's Automate »
Ravi Kumar Dake
Software Developer at a computer software company
I would rate Fortra's support for Globalscape EFT around a seven on a scale of one to ten. I worked on-site in South...
Read full review of Globalscape EFT »
FranciscoSosa Garcia
RPA Architect & RPA Product Owner at Francisco Sosa
While, in general, technical support was good, the knowledge base on offer was awful. The online support, that kind...
Read full review of Fortra's Automate »
Anonymous User
Senior IT Auditor at a retailer
I haven't heard any complaints.
Read full review of Fortra Tripwire IP360 »
Ramesh-D
Senior IT Developer at a energy/utilities company
Fortra's Automate has good documentation and a lot of videos available. We were also given training. So, overall,...
Read full review of Fortra's Automate »
Harold Mandarino
Systems Supervisor at FIS
They are very knowledgeable. I don't have many complaints as far as Globalscape stepping up to the plate and helping...
Read full review of Globalscape EFT »
Koffi Martial Assouman
Pre-Sales Support Engineer at GTN (Groupe de Technologies et de Negoce)
We're really satisfied with customer service and support.
Read full review of Fortra's Clearswift Secure Web Gateway »

Review 1 of 30

Rob
Cyber Security Admin/Governance, Risk, Compliance at Grede Wisconsin Subsidiaries, LLC
The customer support for Precisely Assure MIMIX was good; in the beginning, it was a little shaky, taking a while to...
Read full review of Precisely Assure MIMIX »
Delmar Assis
CEO at a tech services company
Their technical support is amazing. There are no issues in getting correct support from them. It is very easy to get...
Read full review of Infogix Data360 Govern [EOL] »
Anonymous User
Database Administrator at a tech services company
It is okay. I would rate them a little bit above average. Some of the support resources they have are very good, and...
Read full review of Precisely Assure MIMIX »
Anonymous User
Program Manager at a computer software company
I was in touch with their technical support. I would rate them a four out of five.
Read full review of Precisely Assure QuickEDD »
Anonymous User
Data Analytics Consultant at velocity
We would do the technical support for systems that we developed, although if it was a problem that was not solvable...
Read full review of Infogix Data360 Analyze [EOL] »
Anonymous User
Director of Information Technology at a construction company
The solution’s technical support team was very responsive.
Read full review of Precisely Assure QuickEDD »
Anonymous User
Managing Director
Good – quick turn around and follow up if issues are not resolved immediately.
Read full review of Trillium Quality »
Anonymous User
Managing Partner at a tech vendor
The support for Precisely Trillium was decent, and Precisely is a big company with around 2,500 employees at that...
Read full review of Precisely Trillium »
Anonymous User
Data Engineer at a consultancy
My company has direct contact with Precisely, so issues get resolved quickly. However, there are sometimes version...
Read full review of Precisely Connect »
Ganesh Subbian
System Admin at a media company
I rate the technical support an eight out of ten.
Read full review of Precisely Assure MIMIX »
Delmar Assis
CEO at a tech services company
This is one of the best technical support groups that I have dealt with. Infogix support stands out in terms of...
Read full review of Infogix Data360 Govern [EOL] »

Review 1 of 11

Technical Support

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