Compare Fortra vs Mirantis

Fortra

Based on 232 reviews.

Mirantis

Based on 31 reviews.

Sample Customers

Popular Solutions

GoAnywhere MFT

88 reviews

Fortra's Automate

22 reviews

Globalscape EFT

3 reviews

Mirantis Container Cloud

2 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

10%

Manufacturing Company

Construction Company

17%

Outsourcing Company

12%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Mohamed Abdel-Hassanein
Co-Founder and Business Development at TeCrypt
The most important use case for my clients in Fortra's Digital Guardian is that it consolidates two products into a...
Read full review of Fortra's Digital Guardian »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Anonymous User
Information Technology Manager
I use Fortra's Automate to automate our workflows and reports mainly. For example, we normally task it to generate...
Read full review of Fortra's Automate »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

Hitesh D
Senior Manager at pnb metlife
We are using Mirantis Container Cloud for production builds. It is integrated with Mirantis, and we use it in the...
Read full review of Mirantis Container Cloud »

Review 1 of 1

Customer Service

Elavazhagan Palanisamy
Software Engineer at Capgemini
I would rate the technical support an eight out of ten.
Read full review of GoAnywhere MFT »
Max Byrd
Sr. Application Specialist Software Engineer at a computer software company
I probably contacted technical support during the initial part of the process, but I do not specifically recall those...
Read full review of GoAnywhere MFT »
Manik Singh
Penetration Tester at Essen Vision Software
Customer support is excellent and very helpful.
Read full review of GoAnywhere MFT »
Ishant Singh
Website Developer And CMO at DishIs Technologies
I have contacted their customer support, but they are quite busy and reply in approximately three to four days. The...
Read full review of GoAnywhere MFT »
Nayan More
Senior Cloud Engineer at Applied Cloud Computing
I have not contacted technical support regarding GoAnywhere MFT, but I have technical support available.
Read full review of GoAnywhere MFT »
Jayamahavarshini S
Software Engineer Intern at a university
I struggled initially while setting the automation process, and at that time I needed customer support. There is live...
Read full review of GoAnywhere MFT »
Esther Abraham
Web Developer at a consultancy
The user interface is fine. I do not know if they have integrated any chat support or chatbot where you can ask quick...
Read full review of GoAnywhere MFT »
Varun Mehra
collaboration support engineer at a retailer
In our experience with GoAnywhere MFT, customer support has been positive overall. The support team is knowledgeable,...
Read full review of GoAnywhere MFT »
Stephen Whigham
Senior PBM Systems Administrator at FairosRx
Technical support has been pretty good. We've had some support directly through their chat service. I've had a couple...
Read full review of GoAnywhere MFT »
Joshua Rule
Senior Integration Consultant at a computer software company
I never interacted with the solution's technical support, but their website was pretty robust with knowledge articles.
Read full review of GoAnywhere MFT »
AimanJadiba
Technical consultant at a computer software company
Customer support honestly needs to be improved because we faced a lot of issues with customer support, and it is...
Read full review of GoAnywhere MFT »
Niyajuddin Tiwale
Technique at Digitaltrack
My overall experience with customer support has been positive for GoAnywhere MFT. The support team representatives...
Read full review of GoAnywhere MFT »
Dhananjay Kumar
IT Developer at Espire
I rate the technical support for GoAnywhere MFT at 8.5 out of 10. The lower score is because I don't have access at...
Read full review of GoAnywhere MFT »
Anonymous User
Principal Consultant / Product Manager at a outsourcing company
I had some interactions with technical support when I was a product manager, and it was good.
Read full review of Fortra's Tripwire Enterprise »
Harry Sham
Senior Director of Applications and Deployment Services at Kramer Levin Naftalis & Frankel LLP
It was great working with Ryan. He always answered my emails and was great at pointing me in the right direction.
Read full review of Fortra's Automate »
Anonymous User
Business Intelligence Developer at Food distribution company
The individuals who provide support are very knowledgeable about their product, and we don't go through multiple...
Read full review of GoAnywhere MFT »
AnandSingh2
IT Engineer at Cohesity
Our experience with GoAnywhere’s support has been positive overall. While support interactions have generally been...
Read full review of GoAnywhere MFT »
Bryan Blaschke
Senior Data Analyst at a financial services firm
In terms of quickness, they are pretty responsive. However, I'm unable to respond to support emails to update...
Read full review of Fortra's Automate »
Venugopal Janga
Solutions & Data Architect at AstraZeneca
Their technical support is good. There are two or three levels of support. Recently, they have assigned a Technical...
Read full review of Globalscape EFT »
Kara Yunus
IT specialist at Lascent store
I had to contact technical support once at the start when I was getting used to it. The support is good. I got...
Read full review of GoAnywhere MFT »
Anonymous User
General Manager at a tech services company
Their support needs improvement. We have a partner, but we are not receiving a quick response. I do not know if the...
Read full review of GoAnywhere MFT »
Sacha Lostun
Systems Analyst at bercell integrated technologies
Technical support is very good.
Read full review of Fortra's Tripwire Enterprise »
Anonymous User
Cyber Security Analyst at a tech vendor
Customer support for GoAnywhere MFT is generally good but a bit mixed depending on urgency. From our experience, the...
Read full review of GoAnywhere MFT »
MatthewPatrick
Director of Operations & HR at lascentstore
Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for...
Read full review of Fortra's Automate »
Larry Putman
Systems Analyst at a healthcare company
We've worked with HelpSystems support, and it has always been excellent. I rate their support 10 out of 10. They...
Read full review of GoAnywhere MFT »
Anonymous User
SAP Basis Administrator at a energy/utilities company
They are very responsive and very knowledgeable. I would rate them a nine out of ten. Sometimes, they are hard to...
Read full review of GoAnywhere MFT »
Anonymous User
Works at a educational organization
Their customer service is good, with decent support. They get back to us within a day with answers. Their...
Read full review of GoAnywhere MFT »
Tom Foale
CTO at Klaatu IT Security Ltd
Technical support is very good. We have a customer support manager and he is very good and very helpful.
Read full review of Fortra's Agari »
Anonymous User
IT Manager at a transportation company
I've contacted customer support several times to restore licensing after rebuilding our server and recovering the...
Read full review of Fortra's Automate »
Anonymous User
Pre-Sales Specialist at a tech services company
Their technical support is better than excellent.
Read full review of Fortra Tripwire IP360 »

Review 1 of 30

Hitesh D
Senior Manager at pnb metlife
I have consulted Mirantis support for some issues, but the support quality is not good. I suffer from support delays...
Read full review of Mirantis Container Cloud »
HariOmKanth MS
DevSecOps Engineer at a tech services company
The solution offers a good online community that offers users the option to ask questions related to the product and...
Read full review of Mirantis Container Cloud »
Sakthivel Veeramuthu
Technology Lead at Infosys
The customer service and support are good.
Read full review of Mirantis Container Cloud »
Usman-Malik
Cloud Native Architect | Edge | Kubernetes | Security | DevOps | SRE | Consultant | Public Speaker at a tech company
I have never had to use tech support because I use the documentation, which is pretty decent from my point of view....
Read full review of Mirantis Container Cloud »
Prabhat-Kumar
Engineering lead at Docusign
I have not directly contacted Mirantis' technical support. Our inquiries are mostly handled through Azure or AWS...
Read full review of Mirantis Container Cloud »
Amrutha Bennen
Partner Development Manager - APAC at Nuaware
Their technical support is amazing. Mirantis provides two types of technical support. It's a part of your license. If...
Read full review of Mirantis Container Cloud »
Anonymous User
Designer and Developer at a tech services company
In term of technical support, the Docker community is very helpful and active. There are already a lot of answers to...
Read full review of Mirantis Container Cloud »
Anonymous User
Senior Front-End Developer at Oodrive
I like their technical support but I mostly use their external documentation.
Read full review of Mirantis Container Cloud »
Rama Susarla
Transformation Leader at TEKsystems (ex Aston Carter)
It's tough. We're not there yet for the Docker technical support. Docker's technical support is a struggling area....
Read full review of Mirantis Container Cloud »
Jorge Gracia
Cloud sales & support for rackspace
The customer service is good.
Read full review of Mirantis Container Cloud »
NikolayBachvarov
Software Architect at AIOPS group
We have a dedicated team that handles all requests. They can contact support for issues like Postgres or anything...
Read full review of Mirantis Container Cloud »
Vinod-Gupta
CEO and Founder at Indicrypt Systems
The documentation for this solution is excellent. So far, all of the problems that I have faced have been solved by...
Read full review of Mirantis Container Cloud »
OmidKoushki
Solution Architect at KIAN company
I learned Docker and Kubernetes myself based on online files, such as educational materials published on the websites...
Read full review of Mirantis Container Cloud »
Kim Dijkstra
Technical manager at Koninklijke Bam Groep N.v.
I have never had any issues to contact tech support. We fixed issues ourselves.
Read full review of Mirantis Container Cloud »
Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at confidential
Since I've begun using Docker EE, I have full access to Docker's enterprise technical support team. I can manage...
Read full review of Mirantis Container Cloud »
Anonymous User
Software Engineer at a computer software company
We haven't raised any tickets yet. We have a particular infrastructure team, and that team helps us.
Read full review of Mirantis Container Cloud »
Anonymous User
DevOps Engineer at a tech services company
I have never been in touch with technical support.
Read full review of Mirantis Container Cloud »
PIERRE BOINNARD
CEO and owner at m3production
Good support, really active community.
Read full review of Mirantis Container Cloud »
Anonymous User
Site Reliability Engineer at a tech services company
Docker has good support with good documentation.
Read full review of Mirantis Container Cloud »
Anonymous User
Applications Lead at a comms service provider
The tech support is pretty good.
Read full review of Mirantis Container Cloud »

Review 1 of 20

Technical Support

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