Compare Fortra vs KOBIL

Fortra

Based on 232 reviews.

KOBIL

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Sample Customers

Fortra's Agari

NACHA

Popular Solutions

GoAnywhere MFT

88 reviews

Fortra's Automate

22 reviews

Globalscape EFT

3 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

10%

Manufacturing Company

Construction Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Mohamed Abdel-Hassanein
Co-Founder and Business Development at TeCrypt
The most important use case for my clients in Fortra's Digital Guardian is that it consolidates two products into a...
Read full review of Fortra's Digital Guardian »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Derrick Aiine
Information Technology Manager at Benchmac Safety Services Ugand
I use Fortra's Automate to automate our workflows and reports mainly. For example, we normally task it to generate...
Read full review of Fortra's Automate »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

No Data Available

Customer Service

Alejandro Parro Jr.
Presales Engineer - IT Automation at Bridgeway Communication System, Inc.
The technical support is good.
Read full review of GoAnywhere MFT »
Anuj Bhagwat
Dev Ops Engineer at a computer software company
Technical support is a 10.
Read full review of GoAnywhere MFT »
Joel Vinas
Senior Analyst at a tech vendor
I was very happy with their tech support. Whenever I called or emailed, they responded quickly. For emergencies, they...
Read full review of GoAnywhere MFT »
Prakhar Agarwal
Cloud Engineer at a tech consulting company
The technical support team provides delayed solutions.
Read full review of GoAnywhere MFT »
Brando Diego
System Engineer/Consultant at Notable Frontier Sdn Bhd
Sometimes, when I'm troubleshooting, I collaborate with the technical support.
Read full review of Digital Guardian »
Lakhan Bawane
Data Engineer at Proton Technologies
I have contacted the technical support for GoAnywhere MFT on one of my projects when there was a complex issue such...
Read full review of GoAnywhere MFT »
Ramanuj Ghosh
Software Engineering Manager at State Street
I would rate the technical support that GoAnywhere provides as a seven out of ten because being proprietary software...
Read full review of GoAnywhere MFT »
Akinwale Sekiteri
Managing Partner at Teksphere Global Services Limited
Initially, I had concerns about its technical support due to the time zone difference with the US-based team,...
Read full review of Globalscape EFT »
Chetan Yelve
Software Engineer at Cateina Technologies
I contacted the technical support for Fortra's Automate once, and they are very knowledgeable about their product and...
Read full review of Fortra's Automate »
Akshay Pawale
System Administrator Cybersecurity at a computer software company
Contacting their technical support or customer support does not fall under my role. There is a team of nine people...
Read full review of Fortra's Automate »
Tassavour Shaikh
Pentester-1 at Digitaltrack
Customer support for GoAnywhere MFT is generally good and reliable. The support team is knowledgeable and understands...
Read full review of GoAnywhere MFT »
Akshay Pawale
System Administrator Cybersecurity at a computer software company
I have not had any partnership with customer service, and I received only a name, not a company name.
Read full review of GoAnywhere MFT »
Chetan Yelve
Software Engineer at Cateina Technologies
I would rate the technical support between eight to nine. They provide great help. I would rate it a nine.
Read full review of GoAnywhere MFT »
Corey Cole
Service Coordinator - Technology Security at a government
We spent a lot of time with the technology support team from Fortra. When we finally got the right person, they knew...
Read full review of Fortra Tripwire IP360 »
Derrick Aiine
Information Technology Manager at Benchmac Safety Services Ugand
I would evaluate the customer service and technical support of Fortra as nine out of 10.
Read full review of Fortra's Automate »
Anonymous User
Assistant IT Manager at a manufacturing company
I can reach the support team easily via email or phone calls. The resolution process varies depending on the...
Read full review of Fortra's Automate »
Anonymous User
Cyber Security Consultant at a tech services company
We have contacted technical support in many cases and they are very good. The last time that we contacted them was...
Read full review of Fortra's Tripwire Enterprise »
Derrick Aiine
Information Technology Manager at Benchmac Safety Services Ugand
I have problems with customer support with GoAnywhere MFT, especially the technical support team. Recently we were...
Read full review of GoAnywhere MFT »
Anonymous User
Cloud Engineer - ll at a tech vendor
I did not get a chance to connect with technical support for GoAnywhere MFT because I have not had any incident that...
Read full review of GoAnywhere MFT »
Anonymous User
Senior Cybersecurity Analyst at a energy/utilities company
The technical support for Tripwire Enterprise is above average, so it's a seven out of ten. Support used to be...
Read full review of Fortra's Tripwire Enterprise »
Aslah Faseel K
DevOps Engineer at a media company
I can say that we received good support from the team for the implementation of Fortra's Automate, and even for...
Read full review of Fortra's Automate »
Junaid Shaik
Technology Lead at Infosys
I would rate them a ten out of ten. The vendor support is one of the best ones I've ever worked with. They are always...
Read full review of GoAnywhere MFT »
Ernesto Martinez
Principal Consultant at a tech services company
The technical support is really terrific.
Read full review of Digital Guardian »
Anonymous User
Works at a educational organization
Their customer service is good, with decent support. They get back to us within a day with answers. Their...
Read full review of GoAnywhere MFT »
Anonymous User
Technical Lead at a tech vendor
They receive technical support, which sometimes feels delayed, but they do get responses. A quicker response would be...
Read full review of Globalscape EFT »
Anonymous User
Lead Technical Support Engineer at a insurance company
In the past, the tech support that we got from Globalscape was very good. As of late, it has been far less impressive...
Read full review of Globalscape EFT »
Chandan Yadav
Tech Consultant at BTPL
While the technical support team is knowledgeable, their response time for critical issues needs improvement. A...
Read full review of GoAnywhere MFT »
NarendraBhujbal
Technology Architect at a tech vendor
On a scale of one to ten, I would rate GoAnywhere MFT's customer service and technical support around an eight, as I...
Read full review of GoAnywhere MFT »
Anonymous User
IT Manager at a transportation company
I've contacted customer support several times to restore licensing after rebuilding our server and recovering the...
Read full review of Fortra's Automate »
Anonymous User
Consultant at a comms service provider
The support is really good, but the ticket system is not that good. When you open the ticket, that's the only time...
Read full review of GoAnywhere MFT »

Review 1 of 30

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.