Compare F-Secure vs SentinelOne

F-Secure

Based on 1 review.

SentinelOne

Based on 368 reviews.

Sample Customers

SentinelOne Singularity Complete

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

Popular Solutions

F-Secure Total

0 reviews

SentinelOne Singularity Complete

50 reviews

SentinelOne Singularity Cloud Security

100 reviews

SentinelOne Singularity Identity

8 reviews

Top Industries

Comms Service Provider

24%

Computer Software Company

18%

Media Company

Non Profit

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mauro Spinazzè
Computer Scientist at a media company

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Review 1 of 1

Daniel Giacomelli
Security and Compliance at a outsourcing company

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Prathamesh Samant
Presales Manager at a computer software company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
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GANESAN K
Senior Technical Engineer at a security firm
I have worked with Singularity Platform, and I'm well-versed with Cloud Security, but I have not worked with the AI...
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Satyavijay Chavan
Information Security Engineer at a security firm
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
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Marc Mould
Senior Consultant at a tech vendor
The primary use case involves partnering with a government entity to meet specific requirements as part of an...
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Review 1 of 5

Customer Service

Mauro Spinazzè
Computer Scientist at a media company
The support is good.
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Review 1 of 1

ShashikaKodikara
Head of Cybersecurity at a tech consulting company
Our team has had a good experience with customer service and support.
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SouravGhosh1
Junior Cloud Engineer at a non-tech company
We have dealt with support in the past. They were helpful.
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Sasita Lamchaona
Product Consultant at a tech services company
The technical support is very good, and quick.
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Brian Glen
Incident Response Specialist at a media company
I have interacted with their support. They are always pretty easy to get a hold of. I never have to wait. They are...
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AANKITGUPTAA
Consultant at a computer software company
While I haven't directly contacted support, I have used their documentation surrounding KPIs and have found them...
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Hassim Naseef
Senior Devops Engineer at a financial services firm
The technical support is responsive and knowledgeable.
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Ashish Dubey
Lead Security Analyst at a tech services company
I haven't contacted the technical support for SentinelOne, but many of my colleagues had experience getting...
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Salman Aziz
Security Architect at a retailer
The support is excellent. As a strategic security partner they are a nine out of 10.
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Rahul Kate
Co-Founder at a security firm
Technical support is very good and helpful in getting results. The turnaround time for solving bugs or finding...
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Rajeev Babu
Sr. System Administrator at a construction company
Their technical support is very nice. I would rate them a five out of five.
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Jesse McClure
Intern SOC Analyst at a tech services company
I've never contacted technical support.
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SimonThornton
Cyber Security Services Operations Manager at a aerospace/defense firm
They're excellent. I would rate them a five out of five.
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Anonymous User
Cyber Intelligence Analyst at a financial services firm
I have dealt with a lot of support in my time, and SentinelOne's support is the most responsive one I have ever had....
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Anonymous User
Director of Global Security Operations at a manufacturing company
They are excellent when it comes to interoperability and exclusions. For example, you may have somebody in your...
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Jason Liu
System Administrator at a renewables & environment company
When I ran into the Windows 32-bit issues, I contacted support. I've also contacted them here or there for a few...
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Anonymous User
Director Information Technology at a wellness & fitness company
I am satisfied with the support from SentinelOne.
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Mohsinoddin Mohammed
Information Security Principal at a venture capital & private equity firm
Customer support has been generally good for us, and most questions are handled properly. The platform is stable, so...
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Rae Jewell
Deputy Chief Information Officer at a computer retailer
The technical support team is probably the fastest in the industry at responding, and they do care when we have to...
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Anonymous User
Security Engineer at a venture capital & private equity firm
We connect with the SentinelOne Singularity Cloud Security technical support on Slack and they are always helpful and...
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Prajwal HS
Specialist Information Security at a financial services firm
The technical support of the solution is good.
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Anonymous User
Enterprise Security Architect at a recruiting/HR firm
I talk to my TAM once a week, minimum. I think I have the best customer support in the business. I had an issue that...
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Anonymous User
IT Manager at a construction company
We receive technical support from our partner, so I have no experience with SentinelOne support.
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Anonymous User
Information Security & Privacy Manager at a retailer
The technical support is very good. My only criticism is they are not very transparent when they are giving you a...
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BRIAN DIETRICH
Agile Product Owner at a manufacturing company
I was extremely happy with their technical staff. The solution's tech support is top-notch. They have some really...
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Anonymous User
Global IT Security Administrator at a manufacturing company
Technical support is hit or miss. We have worked with some good agents and some less knowledgeable.
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Anonymous User
Sr Security Analyst at a computer software company
The technical support is good. The team responds within 24 hours and resolves all the issues we raise. The team also...
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Anonymous User
Solution Cloud Architect at a insurance company
We've had our support directly reach out to theirs. Sometimes they address items slowly; sometimes they are faster....
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Josh Vinson
Director, Information Technology at a real estate/law firm
My experience with SentinelOne's customer support has been mixed. We were performing a software upgrade for our...
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Anonymous User
Solutions Engineer at a tech services company
The product's support is great. If my company faces a zero-day attack, the engineering team will engage to extend the...
Read full review of SentinelOne Vigilance »
Hafizur Shaikh
Network security engineer at a computer software company
I would rate the technical support as nine out of ten.
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Review 1 of 30

Technical Support

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