Compare F-Secure vs SentinelOne

F-Secure

Based on 1 review.

SentinelOne

Based on 364 reviews.

Sample Customers

SentinelOne Singularity Complete

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

Popular Solutions

F-Secure Total

0 reviews

SentinelOne Singularity Complete

56 reviews

SentinelOne Singularity Cloud Security

100 reviews

SentinelOne Singularity Identity

9 reviews

Top Industries

Comms Service Provider

25%

Computer Software Company

19%

Media Company

Non Profit

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mauro Spinazzè
Computer Scientist at Comune di Eraclea

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Review 1 of 1

Daniel Giacomelli
Security and Compliance at a outsourcing company

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Roftiel Constantine
Global Chief Information Security Officer at Barry-Wehmiller
We initially chose an EDR solution for its reporting capabilities, but quickly realized we needed a solution that...
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Prathamesh Samant
Presales Manager at a computer software company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
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Satyavijay Chavan
Information Security Engineer at DataVigilant Infotech
As an engineer, I'm using the solution for managing infrastructure and security posture management. It's primarily...
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Dennis Becker
Managing Director at MaDaTec GmbH
Speaking about the use cases for SentinelOne Vigilance, people are usually using these products for protecting their...
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Review 1 of 5

Customer Service

Mauro Spinazzè
Computer Scientist at Comune di Eraclea
The support is good.
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Review 1 of 1

Andrew W
VP - Information Technology at a financial services firm
I have talked to SentinelOne support multiple times, but not on the cloud-native security front. I cannot add...
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AANKITGUPTAA
Consultant at Pi DATACENTERS
While I haven't directly contacted support, I have used their documentation surrounding KPIs and have found them...
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Andrew W
VP - Information Technology at a financial services firm
We've opened a few cases with technical support. It was very good. They got back to us very quickly. Usually, after...
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Ankit-Agarwal
Senior Director, Global Systems and Cyber Security at a tech services company
I never had to contact their support.
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Gbemisola Osunrinde
Service Assurance Executive at Infoprive
SentinelOne's technical support is helpful and competent.
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Werner Lunow
CISO at a financial services firm
We have technical support that we can access, but I think it could be stronger. Currently, we deal with some local...
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Aditya_Raj
DevOps Engineer at Hike
I would rate my experience with the technical support of SentinelOne Singularity Cloud Security as eight out of ten.
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Prathmesh Chavan
Technical Support Engineer at a consultancy
Customer support is knowledgeable about the company's software and operating systems, responding quickly within two...
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Ronel Silawan
Network and Systems Team Lead at Utilibill Pty Ltd
I rate SentinelOne support 9 out of 10 because they're very responsive.
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Olivier Richard
IT Support Director at Biotrial S.A.S.
We use the SUP team that is provided by the provider of SentinelOne. However, I've never directly dealt with them.
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SouravGhosh1
Junior Cloud Engineer at Federal Bank of India
We have dealt with support in the past. They were helpful.
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Naveen Veligeti
Enterprise Account Manager at Ninth Dimension IT Solutions (P) Ltd
They are helpful.
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Anonymous User
Security Engineer at a venture capital & private equity firm
We connect with the SentinelOne Singularity Cloud Security technical support on Slack and they are always helpful and...
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Koen Eersels
System Engineer at Dr. Marc Daenen
I have issued some tickets to technical support and they were very responsive.
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Steve Pender
Managing Member at Pender & Associates
The customer support has been okay.
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Qais Qurbany
Senior IT Security Analyst at a comms service provider
I have raised a lot of tickets, and their support is very good. However, with other members, when we have raised...
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Prajwal Bhatkar
Cloud Support Engineer at a construction company
The technical support team's response time is slow at times.
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Thorsten Trautwein-Veit
Offensive Security Certified Professional at Schuler Group
My overall experience with their technical support has been positive.
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CanbolatAydin
Product Manager at a tech services company
Not right now because things will be different in the real world, but we are only two computers with SentinelOne. So...
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Prathamesh Borse
Cloud engineer at a construction company
Sometimes, the response time of the support team is lagging.
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Anonymous User
IT Engineer at a venture capital & private equity firm
Technical support was good.
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Satyavijay Chavan
Information Security Engineer at DataVigilant Infotech
I would rate their technical support a nine out of ten.
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Navindu Dissanayake
Engineer - Cyber Security at a tech services company
The response time of customer service could be improved.
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RohitSingla
Assistant Manager at airtel
With technical support, I've got an immediate response, and when I log a ticket, I get good assistance.
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Anonymous User
Chief ARCHITECT at a manufacturing company
Technical support knows the product and its functionality. The problem is during practical scenarios when the product...
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Baltazar Santaella
Deputy CISO at The University of Texas at El Paso
Technical support is super. They are very helpful and relatively quick to respond. Sometimes they take a little bit...
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Steve Pender
Managing Member at Pender & Associates
We very seldom needed to use technical support.
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Anonymous User
Cyber Security Administrator at a manufacturing company
Their support is great. Keith Fields and Mitch Milligan are always there. They have been super helpful. I knew Keith...
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Sakshi Chalke
IT Engineer at a manufacturing company
The technical support team is both responsive and efficient, promptly resolving our issues.
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Vishwanathan Selvam
Senior Bid Manager at Caveo Infosystems India PVT LTD
My opinion on the technical support team of SentinelOne Singularity Identity is very positive; they are a massive...
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Review 1 of 30

Technical Support

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