Compare Dynatrace vs Sysdig

Dynatrace

Based on 332 reviews.

Sysdig

Based on 2 reviews.

Sample Customers

Dynatrace

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Sysdig Monitor

SAP Concur, Goldman Sachs, Worldpay by FIS, Cisco, Experian, Home Office, Societe Generale, Sunrun. More here: https://sysdig.com/customers/

Popular Solutions

Dynatrace

36 reviews

Top Industries

Computer Software Company

19%

Comms Service Provider

17%

Financial Services Firm

16%

Insurance Company

Computer Software Company

21%

Comms Service Provider

16%

Financial Services Firm

15%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mark Kaplan
Senior Director IT at BARBRI Inc.
When we started with Dynatrace we were an on-prem organization. We used it in the early days as an APM, the way most...
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Review 1 of 1

No Data Available

Customer Service

Bill Masters
Principal Engineer at DISH Network Corporation
We had a good experience working with their technical support.
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AndreCosta
Data Engineer Manager at Creditas
The technical support is quite good. There is also very good documentation on the solution if you need it. Overall,...
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Avinash Podisetti
Architect at Highmark
I would rate the technical support very well. They work with the inside their development teams to get us the best...
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Richard Mitchell
DevOps Leader at a legal firm
Talking about Dynatrace as a company, the people I've spoken to have always been responsive. The support is always...
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Barry Pieper
Manager, Performance Engineering at Medica Health Plans
Tech support has generally been pretty good. We get good response. They have a thing called Dynatrace ONE and I find...
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Anonymous User
Software Developer at a government
We haven't been in touch with technical support lately. However, when we have contacted them in the past, they have...
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Anonymous User
Analyst at a hospitality company
I haven’t had to use it because there have been no problems.
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Anonymous User
Architect Software at Desjardins
I do not deal directly with the support team of Dynatrace. We always have special work to do when we deal with them....
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IlkkaM
Managing Director
I have contacted technical support. Unfortunately, it took quite a while. The technical support could be faster.
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Anonymous User
ECOM Engineer at a retailer
We just submit a ticket, and it will probably take them one day. That's sufficient for us, for now. The resolution...
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Anonymous User
Application Manager at a logistics company
Technical support is well-skilled and competitive.
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Anonymous User
Sr. Technical Consultant at a computer software company
The solution offers pretty good training modules, documentation, and community platforms. We're quite satisfied with...
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Anonymous User
Project Lead Engineer at a construction company
Technical support is always available to assist. They are very good.
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Anonymous User
Enterprise Monitoring | Information Services at a healthcare company
Their support is very good.
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Anonymous User
Technical Team Manager at a manufacturing company
We actively use the Expert Services from the vendor. They are certainly very knowledgeable on the solution. The...
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Anonymous User
Director Of Integration And Performance at a media company
From what I've seen, they're very knowledgeable and easy to work with.
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Anonymous User
Staff Performance Engineer at a tech company
Initially, when we were onboarding the product, we had to use technical support, especially for contouring the...
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Anonymous User
VP at a financial services firm
We had to use technical support before, primarily in the areas of adding additional features to the product. For...
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Anonymous User
Senior Architect at a healthcare company
We've spoken with tech support several times. We've used them to answer questions and to help us get more value out...
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Anonymous User
Lead Performance Engineer at a retailer
We have used support quite extensively. We have had many very imperative tickets with them, and they are very...
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Anonymous User
Systems Admin
I have opened a couple tickets with technical support. I can't recall any of them off the top of my head, but I do...
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Anonymous User
Monitoring Engineer at a manufacturing company
Technical support was pretty good. They jumped on the call, and we spent some time with them in India, and issues...
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Anonymous User
Dynatrace Technical Consultant at a tech services company
The technical support is good.
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Anonymous User
Integration Architect at a financial services firm
The technical support is good.
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Anonymous User
Systems Administrator III at a retailer
Customer Service: It's great. Technical Support: I haven't had to use it a lot.
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Anonymous User
Tech Lead Infrastructure at a financial services firm
We used tech support one time. We did in Fabric. We have internal cloud, called C3. So C3 and Fabric, we had a little...
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Anonymous User
Operations Level 1 at a manufacturing company
The technical support team is really good. We do have guardian services, the dedicated resource who works with us. We...
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Anonymous User
Service Delivery Specialist at Experian
Support from Dynatrace is excellent. They are always on hand for any queries, demos, and/or issues.
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Anonymous User
IT Director at a insurance company
We have a guardian that helps us. He's knowledgeable and gives us the right answers.
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Anonymous User
Owner
Perfect support from Ruxit. We encountered an issue where it looked like that Ruxit caused performance and...
Read full review of Ruxit [EOL] »

Review 1 of 30

Anonymous User
User at a tech company
Great. Always supportive and doing all they could to help out. Had a few calls and got to talk with an engineer about...
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Review 1 of 1

Technical Support

No Data Available

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