Compare DXC Technology vs SAP

DXC Technology

SAP

Based on 1639 reviews.

Sample Customers

DXC Cloud & Infrastructure Services

Specsavers

Managed SAP Platform Services

Verizon Business

SAP HANA Enterprise Cloud

FC Bayern Munich, Reuters News Agency, MEMEBOX

Popular Solutions

SAP S/4HANA

61 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

9 reviews

Top Industries

Comms Service Provider

10%

Manufacturing Company

Financial Services Firm

Performing Arts

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at a manufacturing company
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at a computer software company
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Analytics Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
ShahzadRafique
Head of Product strategy (Mobility & Islamic Banking) at a computer software company
It was basically for branchless banking and mobile wallet. There are multiple use cases built on top of that...
Read full review of SAP Mobile Platform »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

No Data Available

Joyee Sen
SAP Service Delivery Manager at a computer software company
The technical support is very knowledgeable and provide good service.
Read full review of SAP HANA »
Natra Vijaya
Sr. Solution Manager Consultant at a tech services company
The support is good from SAP HANA.
Read full review of SAP HANA »
Srivatsav Andra
SAP BW/4HANA Specialist at a government
The organization has a support team responsible for day-to-day operations. A third-party vendor provides support for...
Read full review of SAP BW4HANA »
Ketty Mondoringin
Talent Acquisition, Rewards, and HR Digitalization Department Manager at a manufacturing company
I have contacted the technical support for the solution. The response from the solution's technical support was fast....
Read full review of SAP SuccessFactors »
Hisham Ismail
Director of Operations of Support / co CEO at a tech services company
I don't have complaints about the support. They were able to point out the problem.
Read full review of SAP S/4HANA Cloud »
Atakan Köycü
Co-Founder at a consultancy
I've contacted technical support in the past when we found some errors in the product. Their support is based on a...
Read full review of SAP Process Orchestration »
NAWAL SAXENA
SAP Project Manager at a comms service provider
The technical support is very good. We have generated support tickets, and they have provided helpful advice and...
Read full review of SAP S/4HANA »
AhmedHaridy
Managing Director at a computer software company
SAP technical support is generally quite reliable, but we have encountered some delays with certain support tickets....
Read full review of SAP SuccessFactors Learning »
Martin Gregor
DWH, BI & Big Data consultant / developer /modeler - independent contractor at a non-tech company
At some point, we had an issue with the abbreviation file and we couldn't solve it on our side. We had to connect to...
Read full review of SAP PowerDesigner »
Paul Grill
President & CEO
Technical support is not bad. Sometimes the responsiveness could be better. Once someone is assigned to the call, it...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Yasar Ahsan
Head of ERP Systems at a construction company
Our technical support comes from the implementation partner, who also directly contacts SAP on our behalf. We do not...
Read full review of SAP Business One »
Narayansingh Bhandari
Manager IT (SAP) at a construction company
We have raised a couple of queries and received responses to all of them.
Read full review of SAP Analytics Cloud »
Pranil Shinde
Global Integration Lead & Architect at a manufacturing company
We have experienced times where SAP support has not been able to solve our issue or other times they were not able to...
Read full review of SAP Process Orchestration »
Anonymous User
IT at a marketing services firm
I am satisfied with the technical support provided by SAP. I would rate their technical support as excellent.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Santosh Pallai
Sr Consultant at a tech services company
The technical support is quite good. Any time there is a new release and we have any issues, we connect with the...
Read full review of SAP Analytics Cloud »
Anonymous User
Solution Architect at a tech vendor
I would evaluate their technical support as always good. SAP support is consistently reliable. I would rate their...
Read full review of SAP HANA Cloud »
Anonymous User
Sybase Tower Lead - DBA CoE at a marketing services firm
Customer Service: It has been good, but more can be done in this area. Technical Support: It's good, 7/10.
Read full review of SAP IQ »
Ahmed_Adel
Technical manager at a tech services company
I do not have any experience with customer service and support.
Read full review of SAP HANA »
Anonymous User
Associate Consultant at a tech vendor
Technical support is very good. We can raise an incident with SAP, in the SAP portal, and they respond based on the...
Read full review of SAP BusinessObjects Business Intelligence Platform »
NelsonSoares
Solution Architect at a computer software company
The technical support from SAP is very restricted to its knowledge base. It does not add much beyond what is already...
Read full review of SAP Business One »
Gergana Dimitrova
Security Consultant at a consultancy
SAP Identity Management has very good technical support. I'm rating the support a five on a scale of one to five.
Read full review of SAP Identity Management »
Yi Jin
President
I would rate this solution 3 out of 5.
Read full review of SAP S/4HANA Cloud »
Anonymous User
Technical Consultant at a tech vendor
Technical support is good, but we have to renew the support license every year. If we don't renew, we don't get any...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Database Expert at a financial services firm
As I mentioned above, the support is very, very good, especially so when working directly with the service reps. The...
Read full review of SAP Crystal Reports »
FerdinandGojo
IS Service Delivery & Assurance Manager, Canada at a tech vendor
The support is good. In IT verification, they connect to our system and in general, they have been good. They stick...
Read full review of SAP NetWeaver »
Anonymous User
Senior Consultant at a tech company
8/10. Customer service is good, but it still can be further improved in terms of response times with issue fixes.
Read full review of SAP Lumira »
Anonymous User
Director, SAP Security Consulting Services at a tech consulting company
Mid-range, it is not uncommon to file a technical support request and then have days pass before getting results....
Read full review of SAP Identity Management »
Michael Lutz
Sr. Data Warehouse Developer at a healthcare company
SAP's support is good, but the process can be complex. If I were giving it a letter grade, I would say B-minus.
Read full review of SAP Data Services »
Anonymous User
Developer at a tech services company
Customer Service: Customer service was average. Technical Support: Technical support was average.
Read full review of SAP BusinessObjects Business Intelligence Platform »
GB432
Manager of Architecture/Design at a government
Not good. SAP does resolve issues in time.
Read full review of SAP BusinessObjects Business Intelligence Platform »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.