Compare Devart vs Ranorex

Devart

Based on 4 reviews.

Ranorex

Based on 46 reviews.

Sample Customers

Devart dbForge Studio for SQL Server

Boeing, Sony, Honda, Oracle, BMW, Samsung

dbForge Studio for MySQL

Boeing, Sony, Honda, Oracle, BMW, Samsung

dbForge Studio for Oracle

Boeing, Sony, Honda, Oracle, BMW, Samsung

dbForge Edge

Jack Henry (Fortune 500) Würth IT (Fortune 500) Solar Turbines Inc (Fortune 500) Eurozet Group Zentis Napier City Council Brigham Young University

Popular Solutions

Devart dbForge Studio for SQL Server

0 reviews

Devart Skyvia

0 reviews

Ranorex Studio

5 reviews

Top Industries

Computer Software Company

16%

Comms Service Provider

16%

Outsourcing Company

12%

Financial Services Firm

Computer Software Company

24%

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lucas Dreyer
Data Engineer at BBD
We primarily use the solution for transactional processing, our LTP, as well as other processing.
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Robert-Harris
CTO & Developer

Read full review of Devart Skyvia »

Review 1 of 2

Aws V
IT Team Leader -Automation Manager at Citco
Our usage was at least seven to eight months ago. We have web-based and desktop Windows applications, and automating...
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Review 1 of 1

Customer Service

Lucas Dreyer
Data Engineer at BBD
In terms of technical support, most of what I need to find, I find on Stack Overflow, and using Google searches, and...
Read full review of Devart dbForge Studio for SQL Server »
Robert-Harris
CTO & Developer
Customer Service: Excellent, never had any problems here. Technical Support: My experience of support is excellent....
Read full review of Devart Skyvia »
Anonymous User
Senior business Intelligence consultant at Asociación SevillaUP
I did not use the service yet.
Read full review of Devart dbForge Studio for SQL Server »
Ayodele-Makun
Pre-Sales Technical Consultant at a tech services company
I have not contacted technical support. If I have an issue, I search or I query the knowledge base.
Read full review of Devart dbForge Studio for SQL Server »

Review 1 of 4

Thomas Bradley
Software Engineer at a aerospace/defense firm
Support was able to help us well during the initial setup.
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Aws V
IT Team Leader -Automation Manager at Citco
The customer service and support are quite well. They're reachable, and they provide proper guidance.
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Anonymous User
Senior QA at a tech services company
We contacted customer service only for license-related queries. It was good.
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Marvin Reekie
Quality Assurance Analyst at a legal firm
Technical support is basically email support. I don't really have to call in. When I do have a major issue, and I've...
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Anonymous User
Associate Manager at a transportation company
I'm not sure who the support team is, and they've never contacted us. We have 15, 20, or more licenses from them, and...
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Anonymous User
Associate Software Developer at a tech services company
Customer Service: 8/10. Technical Support: Ranorex has provided on-line training for my company, particularly for...
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Anonymous User
Automation Tester at a tech services company
Technical support is very good, I would give them ten out of ten.
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Anonymous User
Senior Consultant at a computer software company
I have not needed to contact support because issues are solved by an internal reporting manager. He seeks support for...
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Anonymous User
Developer/Test Automation Engineer at a insurance company
Customer Service: Ranorex’s customer service is outstanding. Technical Support: When something is out, I immediately...
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Anonymous User
Associate Lead Consultant in Quality Assurance and Testing (QAT) at a tech vendor
High – it was pretty easy to get help on things we were stuck on, especially in the early stages of product discovery.
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Anonymous User
ADS Enginner at a consultancy
Customer Service: 9/10. Technical Support: 9/10.
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Anonymous User
QA Lead at a media company
Customer Service: Ranorex customer service has been prompt the couple of times I have contacted them. There was one...
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Anonymous User
Software Engineer at a tech services company
Customer Service: It's very good as I have interacted a lot with a number of people (especially Bassem and Bernhard)...
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Satheeshkumar Nagaraj
PLM Consultant at Thinkinnov Solution Technologies Private Limited
I have not contacted the support from Ranorex Studio because we have not had any issues.
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Anonymous User
Director Of Quality Assurance at a computer software company
We don't use Ranorex support often, but I'd say it's an eight out of 10. Part of the challenge is that they are over...
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Thangavel Sundaram
Test Manager/ QA Consultant at Aspire Systems
Customer Service: 7 out of 10 Technical Support: 8 out of 10
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Anonymous User
Software QA Engineer at a tech services company
I haven't had to use technical support yet.
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Anonymous User
Test Expert/Manager at a financial services firm
Working with customer support is very easy. They have a chat channel which you can talk to. They also have FQA so...
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Anonymous User
Software Developer/Tester at a computer software company
Customer Service: It's above average. Technical Support: It's above average.
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Anonymous User
Communications Infrastructure, QA Leader at a manufacturing company
We have been in contact with technical support and they are responsive. It is fair to say that they have resolved our...
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Anonymous User
Software Test Engineer at a financial services firm
Customer Service: 9/10 Technical Support: 9/10
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Anonymous User
QA Analyst at a computer software company
Ranorex support team is really supportive and resolve issues as soon as possible.
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Anonymous User
Test Engineer at a newspaper
It's at a high level, as we always get a clear and fast answer. There’s also a lot of activity on the Ranorex forum.
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FrancisPasini
Quality Control Analyst at SIA
The technical support can improve. When I contacted them they took a long time to answer questions. I rate the...
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Anonymous User
Technical Intern at a tech vendor
I did not get to interact with the customer service.
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Anonymous User
SW Engineer at Descartes Systems Group
Ranorex support is speedy, reliable and very friendly.
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Anonymous User
Software Test Engineer at a tech company
It's good - 8/10.
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Anonymous User
QA Test Manager at Konica Minolta Business Solutions Europe GmbH
Communication with the Ranorex support was very effective and straightforward in early phase of incorporating Ranorex...
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Anonymous User
Automation Software Engineer, CI/CD Implementation at a tech vendor
The support is pretty good, they have been able to work out some bugs with their licensing and they seems to be...
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FrancisPasini
Quality Control Analyst at SIA
I didn't have very many issues. The two or three that we did have, we received a reply within twenty-four hours. That...
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Review 1 of 30

Technical Support

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