Compare Dell Technologies vs TransUnion

Dell Technologies

Based on 2623 reviews.

TransUnion

Based on 1 review.

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Sample Customers

Moogsoft

RetailNext

Dell CloudIQ

North Carolina State University

Popular Solutions

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

Dell PowerStore

175 reviews

Neustar UltraDDoS [EOL]

0 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Financial Services Firm

21%

Construction Company

14%

Comms Service Provider

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Justin Thomas
Manager Strategic Planning at Endurance International Group
Our company has a lot of hosting service and DDoS analytics service. If somebody downloads DDoS on a shared service...
Read full review of Neustar UltraDDoS [EOL] »

Review 1 of 1

Customer Service

Thatayaone Timon
Systems Administrator at a mining and metals company
The technical support of Dell PowerStore would be rated somewhere from eight and going up, although support has not...
Read full review of Dell PowerStore »
Gouranga Maiti
Sr. Project Manager IT at ITC Ltd
Technical support is mission-critical support type, and we are getting very prompt support. Although we had HP...
Read full review of Dell PowerEdge C- Series »
Johan Hulten
Senior Storage Engineer at Proact
Sometimes, the support team throws me around before I talk to the right person. However, the situation has been much...
Read full review of Dell PowerScale »
Md Rafique
Desktop support Engineer at a outsourcing company
The customer support for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is excellent for me. They...
Read full review of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro »
Md. Shohel Rawshan Sarker
Assistant Vice President at a financial services firm
Dell EMC PowerEdge Rack Servers' remote support is quite good. Many a times I have opened a case and received from...
Read full review of Dell PowerEdge R-Series »
ParthaBhattacharyya
Enterprise Architect at Department of Defence, Australian Government
We have a bit of a challenge with technical support. We didn't purchase any support but it would have been really...
Read full review of Dell PowerStore »
Ahmad-Hassan
Project Manager And Technical Consultant at EEMC
I would rate Dell's technical support a nine.
Read full review of Dell PowerEdge XR-Series »
ITmanager10038
IT Infrastructure & Data Center Operation Engineer at Ministry of Communications and Information Technology (MCIT), Egypt
The Unity technical support is very good.
Read full review of Dell Unity XT »
Anonymous User
IT Infrastructure Engineer at a manufacturing company
We initially worked with support during the initial implementation. Beyond that, we've barely used their services.
Read full review of Dell PowerStore »
Anonymous User
Data Center Engineer And Server Administrator at a tech vendor
If one or two disks fail, we get a replacement from Dell. That is also a very handy process. We do not find any...
Read full review of Dell PowerStore »
Eduardo Cruz
Cloud engineer at a tech vendor
I would describe Dell PowerEdge R-Series's customer support as quite good, especially in the United States where the...
Read full review of Dell PowerEdge R-Series »
Alfredo Najera
Director of operations and projects at SERTEI Soluciones Informáticas
Their technical support is good. Sometimes, there is a delay in the replacement of the parts, but they are generally...
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Senior IT Technician at a government
I would describe my experience with Dell's support for PowerEdge solutions as great, as we had to get a motherboard...
Read full review of Dell PowerEdge R-Series »
Mazen Jamal Eddine
Associate Business Manager at a tech services company
Technical support receives 8 out of 10. It depends on the client, actually. If they bought ProSupport Plus, the...
Read full review of Dell PowerEdge T-Series »
Anonymous User
Vice President - Information Technology Systems Engineering at a tech vendor
The customer support for Dell PowerProtect Data Domain is good. We get a good response. We have dedicated support...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Network Engineer at a tech services company
The technical support is really good. I can open up a chat support session with them, then they can either resolve it...
Read full review of Dell Unity XT »
Sami Abughosh
Servers Senior Network Administrator at Dukat d.d.
I rate the technical support a three out of ten.
Read full review of Dell PowerEdge T-Series »
Anonymous User
IT Manager at a educational organization
When I evaluate the customer support or service from Dell, we have different types of support. We have ProSupport....
Read full review of Dell Business Laptops »
Margarito Aguilar Sanchez
IT Manager at Fragua
The technical support we get from Dell now is good but it all depends on the level of support. That is based on the...
Read full review of Dell PowerStore »
Carlos Pineda Sánchez
Infrastructure and Helpdesk Leader for Mexico, Chile and Colombia at a consultancy
The technical support team takes time to respond.
Read full review of Dell PowerProtect Data Domain »
GopiP1
Data Center Engineer at Times Internet
I would rate the technical support a seven out of ten.
Read full review of Dell PowerStore »
Daniel Lopes
Technical Sales Engineer at Carbon
Technical support is great. I keep hearing reviews that it's very good. When you're opening a request or a ticket...
Read full review of Dell PowerEdge R-Series »
AhmedEdwan
Presales + Solution Architect at a tech services company
Dell has good technical support in Saudi Arabia. I would rate their technical support at eight out of ten. Most...
Read full review of VxRail »
Anonymous User
Storage administrat at a financial services firm
The customer support for Dell PowerMax is great, as we do not have any issues with it. I would rate the customer...
Read full review of Dell PowerMax »
ThibaudLENIK
Solutions Architect at Bechtle
I haven't had contact with technical support for a long time. In the past they were fine.
Read full review of Dell PowerEdge VRTX [EOL] »
Naved Siddique
Sr Infrastructure Engineer at American Express
The support from Dell is one significant benefit I observe, especially at American Express where we work with many...
Read full review of Dell PowerEdge R-Series »
Mohamed Youssef
Sr. Pre-Sales Engineer at Advanced Technology Company
We have had some issues with the vendor's support that we have received. When you open up a support case with Dell...
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Infrastructure Manager at a tech services company
Dell Business Laptops are cheaper, have better performance, and the reliability of the hardware from Dell is good,...
Read full review of Dell Business Laptops »
Anonymous User
IT Manager at a manufacturing company
The technical support is very good. We have access to our own account manager and he will pass queries on. And on...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Director Infrastructure at a media company
I have not talked to Dell's customer support about Dell PowerStore, only the sales teams.
Read full review of Dell PowerStore »

Review 1 of 30

Justin Thomas
Manager Strategic Planning at Endurance International Group
Technical support is quick to resolve issues. They give us a basic RCA which is a root cause analysis of things and...
Read full review of Neustar UltraDDoS [EOL] »

Review 1 of 1

Technical Support

No Data Available

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