Compare Dell Technologies vs Telstra

Dell Technologies

Based on 2038 reviews.

Telstra

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

147 reviews

Dell Unity XT

13 reviews

Dell PowerStore

129 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Architect at a comms service provider
I started as a Storage and Backup Administrator and have been working with Data Protector and Dell PowerProtect Data...
Read full review of Dell PowerProtect Data Manager »

Review 1 of 5

No Data Available

Customer Service

Pawel Augustyn
System Advisor at CRIF SpA
I am happy with customer service. I have not faced any problems.
Read full review of Dell PowerStore »
EricLiu6
A VP at United Overseas Bank Limited (UOB)
I would rate their technical support as an eight, noting that personally, I feel the support was better ten years...
Read full review of Dell PowerStore »
Dragan Lazic
Information Technology Manager at The Gateway Engineers, Inc.
The quality of support from IBM and Lenovo is good; they are helpful, easy to reach, and providing value, so it's...
Read full review of Dell PowerEdge R-Series »
Al Vasek
Executive Business Development Manager, Cloud and Managed Services at Presidio Networked Solutions
The support from Dell VxFlex Ready Nodes is okay. It could be better, they have to work on their approach. The...
Read full review of Dell VxFlex Ready Nodes »
Stefan Ackelman
Infrastructure manager at a government
I rate Dell support nine out of 10. They've helped us get the platform running and perform remote upgrades. They've...
Read full review of Dell PowerEdge R-Series »
Mitch Leigh
Senior System Engineer at Cincinnati children's hospital
The EMC field support is great. They're easily accessible. We have a specific person we call which is invaluable. We...
Read full review of Dell PowerScale (Isilon) »
SamuelThomas
Consultant at Key Information Technology L.L.C.
The current technical support by Dell is very good. From this region, the EMEA region, it is excellent. I would rate...
Read full review of Dell Avamar »
Farzand Hussain
Customer Engineer at Shahnawaz Ltd
We are giving the support and technical support for Dell PowerEdge R-Series a 10 because the Dell support team is...
Read full review of Dell PowerEdge R-Series »
Steven McClendon
Data Center Server & Storage Administrator at a manufacturing company
Dell's customer support for this product has been excellent, and there have been very few problems in support...
Read full review of Dell SC Series »
Anonymous User
Senior Solutions Architect at a tech services company
The technical support for this solution is really good. I would rate it an eight out of ten.
Read full review of Dell PowerStore »
GopiP1
Data Center Engineer at Times Internet
I would rate the technical support a seven out of ten.
Read full review of Dell PowerStore »
C.
Cloud Engineer at a tech services company
It is not the most responsive support, we have a Service Account Manager and reporting in place now and keep the...
Read full review of Dell Unity XT »
Coenie Rossouw
Storage specialist at Vodacom Business
The technical support is one of the biggest reasons for choosing EMC products, or staying with them. There was a...
Read full review of DD Boost »
Alan Farrely
Head of IT at a manufacturing company
We use Dell PowerProtect solutions with our Dell PowerStore, specifically the Avamar backup solution, which is a Dell...
Read full review of Dell PowerStore »
Anonymous User
Systems Engineer Senior at a healthcare company
I never had any issues with support on the storage array.
Read full review of Dell XtremIO »
Anonymous User
Sr. Storage Engineer at a consultancy
I have had pretty good support including being escalated to engineering very quickly, this could be considered a good...
Read full review of Dell XtremIO »
Ryan Parker-Hill
System Team Leader at Deakin University
The support has been mixed. If you get through to the right engineers, you can get problems resolved incredibly...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Network and Telecommunication Manager at a educational organization
The product's support is good and proactive. There are times when they see the problem beforehand.
Read full review of Dell PowerConnect Switches [EOL] »
Anonymous User
Director of Information & Technology Services at a non-profit
The technical support is very good, DELL is known for their great support.
Read full review of VxRail »
Szymon Marszalek
IT Specialist at Fuji Xerox
I have used Dell Enterprise Laptops customer service. I would recommend decreasing the amount of AI. Keep people in...
Read full review of Dell Business Laptops »
Anonymous User
Tech Lead at a financial services firm
We appreciate customer service very much. When we had errors upgrading operating systems and did not upgrade the...
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Managing Partner at a computer software company
It's pretty good, there are two releases per year.
Read full review of Dell InTrust [EOL] »
Paddy Field
It consultant at a tech services company
The support from Dell EMC Unity XT is very good here in South Africa. It is important for us.
Read full review of Dell Unity XT »
Anonymous User
Head of Professional Solutions at a tech services company
Dell support is fine. It's on an expert level. They are well aware of all the technical to-do's with the product....
Read full review of VxRail »
Anonymous User
IT Manager at a engineering company
The support is good. The support was better ten years ago. Now, we have to do more things ourselves. Ten years ago,...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Sr Test Engineer at a retailer
We have weekly meetings with technical support and they are trying their best to fix issues. Technical support is...
Read full review of Dell PowerProtect Data Manager »
Alain Clery
Expert Stockage Sauvgarde at Caisse d’Allocations Familiales
I have not used technical support at any point, but some colleagues have.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Data Center Architect at a tech consulting company
We switched because of the flexibility of the systems; we can tailor them to what we currently need, and the complete...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Manager, Information Technology Security at a retailer
The support is very good. The enterprise support is brilliant and cannot get any better.
Read full review of Dell PowerStore »
Joseph James
Systems & Support Engineer at CWG Plc
I rate RecoverPoint support eight out of 10. An engineer is usually available, so they will put you straight through...
Read full review of Dell RecoverPoint for Virtual Machines »

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Technical Support

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