Compare Dell Technologies vs SparkCognition

Dell Technologies

Based on 1836 reviews.

SparkCognition

Based on 9 reviews.

Sample Customers

DeepArmor

AV-Comparatives

Popular Solutions

Dell PowerEdge R-Series

145 reviews

15 reviews

30 reviews

0 reviews

0 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

10%

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge R-Series »

Review 1 of 5

Muhammad Fahad
Manager Tech. & Support (Information Technology) at Texitech
We use this solution for the scanning of emails and for internet browsing.
Read full review of DeepArmor »
EmmanuelCruz
Manager, Business Data Analytics at CapitalTech
The primary use case is to predict the default on payments by clients.
Read full review of Darwin »

Review 1 of 2

Customer Service

A. Ahad Alam
Head Of Systems Group at NCCPL
Dell support is better. Basically, in our region, no physical resources required to prevent such things. We need to...
Read full review of Dell NetWorker »
ClaudioSalgado
IT Architect Consultant at RTFM
The customer service and tech support for CloudIQ are good. There are no major issues besides some misunderstandings...
Read full review of Dell CloudIQ »
Christian Schulte
Leiter IT at Deutsche reihenhaus ag
While Dell's technical support is readily available, navigating it to reach the right specialist can be quite...
Read full review of VxRail »
Naveen Radhwani
Head IT at TO THE NEW Digital
I would rate my experience with technical support as nine out of ten.
Read full review of Dell PowerVault »
SamuelThomas
Consultant at Key Information Technology L.L.C.
The solution's technical support is very good. We get very good support from Dell in the Middle East, but L3 access...
Read full review of VxRail »
Pallava Sharma
Cloud Infrastructure Delivery Lead at Johnson Controls, Inc.
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of Dell PowerProtect Data Manager »
OssamaHelmy
Telecommunication Department Head at Khalda Petroleum Company
We haven’t had to contact technical support in the last two years except for registration.
Read full review of Dell PowerEdge C- Series »
Ronald Stoffels
System Engineer at Parkstad IT
The solution's technical support is good. I call the technical support team when I have a question or problem, and...
Read full review of Dell PowerEdge R-Series »
YogeshMishra
IT Consultant at Ancura
It's okay. The support is adequate. My support experience is okay. I have raised a few tickets and received support....
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Consultor de soluciones de tecnología
The specialist are a 10 out of 10. Unfortunately to reach them, it could cost you hours on the phone.
Read full review of VNX [EOL] »
Shehan Attapattu
head of presales at a tech services company
Their technical support was actually good. In the POC environment, we needed some help, and they supported us with that.
Read full review of DD Boost »
Jacob Christensen
Tech consultant at KMD
The technical support is very professional and provides quick responses. When using the callback function, we found...
Read full review of Dell Unity XT »
Letarik Terefe
Information Technology Division Director at Ethiopian Roads Administration
A small team with expertise can handle deployment and maintenance efficiently.
Read full review of Dell XtremIO »
Anonymous User
IT Director at a manufacturing company
Dell's technical support is pretty good. I'd give them a ten out of ten.
Read full review of Dell PowerEdge R-Series »
Jaseer Kaipancheri
IT Manager at a hospitality company
When I had an incident, the support was good. I would rate it a nine out of ten.
Read full review of Dell PowerEdge R-Series »
Marc Mooney
Operations Supervisor at a tech services company
We have the Call Home feature, which is a kind of preemptive alert for us. So Dell EMC has been telling us when there...
Read full review of Dell Unity XT »
Anonymous User
Sir Systems Engineer at a tech services company
Technical support has gotten worse since the merger, for example, response time to SR creation. And mainly, if I ask...
Read full review of Dell Unity XT »
Mohammad Reza Ghazaei
Network manager at Farabi
I've never dealt with technical support in the past.
Read full review of Dell Unity XT »
Anonymous User
Senior Manager IT at a financial services firm
Tech support is good. Just like most of the EMC products, there is a knowledgeable staff.
Read full review of Dell Unity XT »
JohnBowling
IT Manager - Storage & Backup at a healthcare company
Technical support is excellent. This product line receives high-level support. The only negative was enough field...
Read full review of Dell XtremIO »
Lubabalo Ntoni
Data Centre Systems Engineer at Dube TradePort
Technical support is good.
Read full review of VxRail »
Ademola Adedoyin
Deputy director at Central Bank of Nigeria
We've not reached any technical support since we started using it. Since we deployed this we have no cause to reach...
Read full review of Dell PowerFlex »
Anonymous User
Assistant Circuit Executive for Information Technology at a government
The technical support for EqualLogic has been universally outstanding. They have met our needs, resolved our issues,...
Read full review of Dell EqualLogic PS series »
Anonymous User
BT Area Champion/Trainer at a financial services firm
We've had a good experience with technical support. The support mechanism of Dell EMC offers a very quick response....
Read full review of VxRail »
DiJuan Fishley
Senior System Engineer at a mining and metals company
Working with Customer Success, or technical support, has been a positive experience for me, and I would evaluate them...
Read full review of Dell PowerStore »
Anonymous User
Senior Manager at Express Systems Limited (ESL)
The local support in Dhaka is very good and we are happy with it.
Read full review of Dell PowerEdge R-Series »
Gabriele Marini
IT Consultant at SPE
Technical support is great. I would rate support a ten, as we have four-hour support from Dell for storage.
Read full review of Dell EqualLogic PS series »
Anonymous User
Co-Founder at a tech services company
I did not contact Dell support for this Dell EMC PowerStore solution but I have contacted them before for other...
Read full review of Dell PowerStore »
Muad Khalfallh‬‏
General Manager at Datacoast
I haven't needed any help yet and therefore have not used technical support.
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Storage Specialist at a healthcare company
We've been quite happy with support. they are very good.
Read full review of Dell PowerStore »

Review 1 of 30

NataliaCueto
Head of Technology at CapitalTech
Whatever problems that we have had, their team has given us super fast responses and are always willing to help us...
Read full review of Darwin »
Anonymous User
Artificial Intelligence Engineer at a manufacturing company
We haven't needed to use support. We haven't had any big problems with it.
Read full review of Darwin »
Anonymous User
Business Intelligence Director at a financial services firm
Tech support has been good. When we report something or when we need help, they have responded really fast. We are...
Read full review of Darwin »
JuliaJenal
Junior Data Scientist at a tech services company
The people at SparkCognition were actually super-helpful in helping me figure out how to use it for my project. I'm...
Read full review of Darwin »
EmmanuelCruz
Manager, Business Data Analytics at CapitalTech
Technical support for Darwin is good. We have had some trouble with our accounts in terms of being able to log in,...
Read full review of Darwin »
TalhaKhwaja
Software Engineer (ML/CompVision) at a computer software company
The technical support is quite responsive. It's good and fine.
Read full review of Darwin »
AaronCooke
Founder at Helio Summit
Tech support is really good and so are the customer success team guys. They're a terrific team to work with. They're...
Read full review of Darwin »
WaqarChaudhry
Consultant at a consultancy
We asked questions and there were a couple of qualified people we spoke to at SparkCognition.
Read full review of Darwin »

Review 1 of 8

Technical Support

No Data Available

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