Compare Dell Technologies vs SparkCognition

Dell Technologies

Based on 1993 reviews.

SparkCognition

Based on 9 reviews.

Sample Customers

DeepArmor

AV-Comparatives

Popular Solutions

Dell PowerEdge R-Series

170 reviews

13 reviews

123 reviews

0 reviews

0 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Muhammad Fahad
Manager Tech. & Support (Information Technology) at a tech services company
We use this solution for the scanning of emails and for internet browsing.
Read full review of DeepArmor »
EmmanuelCruz
Manager, Business Data Analytics at a financial services firm
The primary use case is to predict the default on payments by clients.
Read full review of Darwin »

Review 1 of 2

Customer Service

Harri Palm
Senior Dev Ops Engineer at a manufacturing company
I have interacted with technical support from Dell. My experience with support is very positive, and I always get the...
Read full review of Dell PowerEdge R-Series »
LANRE OGUNDARE
Senior System Engineer at a computer software company
My experience overall with technical support from Dell for Dell PowerStore is very satisfactory. Their support is...
Read full review of Dell PowerStore »
Mohammed Anas
AI Solutions Architect at a tech company
The technical support rating for Dell PowerMax depends on the support package selected, with multiple options...
Read full review of Dell PowerMax »
SunilNarayanan
Sr.EMC Storage Specialist at a energy/utilities company
The support for this solution is really good. I always use the chat medium because it is easy to open a ticket and...
Read full review of VxRail »
Ovadya Rachamim
Storage & Data Protection Team Leader at a tech services company
I rate Dell support nine out of 10. We did not use professional services for deployment, but we contact support when...
Read full review of Dell PowerEdge R-Series »
Nilesh Nn
Sr IT Consultant at a computer software company
We received excellent assistance from the support when we made contact on behalf of the customer, but the quality of...
Read full review of DD Boost »
CHAAN_BEARD
Snr Systems Engineer at a computer software company
The technical support for Dell PowerEdge T is terrible. Their support does not exist. We do it all ourselves because...
Read full review of Dell PowerEdge T-Series »
Donald Schnaars
Senior Manager, Information Security & Infrastructure at a sports company
Regarding customer service and technical support for Dell PowerScale (Isilon), I have never really had a problem. We...
Read full review of Dell PowerScale (Isilon) »
Shashika Rathnayaka
Technical Manager at a tech services company
The support from Dell Unity XT is good.
Read full review of Dell Unity XT »
Mario Castillo
Jefe de IT at a non-profit
The solution is not that easy to use, but Dell's support is great.
Read full review of Dell Data Protection Advisor »
Anonymous User
Technical Manager at a manufacturing company
The Dell support is helpful and the response is quick. The agents' knowledge is very good.
Read full review of Dell SC Series »
Vikas Chauhan
Director at a tech services company
Their customer support is exceptional. They consistently provide timely and high-quality support, the response time...
Read full review of Dell PowerEdge T-Series »
Anonymous User
Data Center & IT Infrastructure Administrator at a financial services firm
They have been helpful and knowledgeable.
Read full review of Dell Unity XT »
Anonymous User
Data center Manager at a financial services firm
Their technical support can be improved because, sometimes, when you report an issue, it takes a while for them to...
Read full review of Dell VxBlock System »
Kirihettige Anton Asiri Prasad
Systems Engineer at a tech services company
I am not working with Dell for AMC support. I am receiving support from a third-party vendor because the device is...
Read full review of Dell XtremIO »
Anonymous User
Manager, Technical Operations at a construction company
The support for Dell PowerStore is exceptional; I would rate it at probably an eight or nine out of ten.
Read full review of Dell PowerStore »
Nick Goodman
Solutions Architect at a tech services company
Regarding Copilot - which is what they called their support, pre-Dell EMC - people have always had nothing but great...
Read full review of Dell SC Series »
Richard N.
Information Technology Operations Manager at a manufacturing company
We contacted technical support due to a network device failure we had probably four months ago, and even though it...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Systems Administrator at a insurance company
Technical support varies depending on the person you get. We used to have a chat feature available on the support...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Lead Engineer at a financial services firm
Overall, technical support has been pretty good. However, the support recently, the support that is coming in from...
Read full review of Dell PowerProtect Data Domain »
SunilKumar
Manager at a tech services company
We have been in touch with the technical support fairly frequently. It is really not for major issues. They are very...
Read full review of ScaleIO [EOL] »
John Lyons
Sales Engineer at a tech services company
Tech support for PowerMax was pretty good. They came out and set it up and did the install. That took a day. We did...
Read full review of Dell PowerMax »
Anonymous User
Governor at a government
Over the years, we have been in touch with technical support for upgrades to firmware and other maintenance issues....
Read full review of Dell VPLEX »
Anonymous User
It system engineer at a consultancy
The enterprise support provided by Dell is good, especially the support for servers, which is an area where our...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Director, Solution Architecture at a tech company
There is a lot of room for improvement on the support side, because of the response time. I'm giving the customer...
Read full review of Dell Unity XT »
MuhammedShafi
System & Network Specialist at a university
The support for Dell PowerFlex can be improved. The level of support needs improvement as the front-line support...
Read full review of Dell PowerFlex »
Leadoffsol67
Lead Offering Solution Architect Cloud and Workload
I haven't had a good experience with technical support. It takes them a very long time to resolve issues.
Read full review of Dell NetWorker »
Anonymous User
IT Manager at a financial services firm
Technical support was helpful. I would have appreciated it if it were a lot faster, but we got a resolution for our...
Read full review of Dell Unity XT »
Anonymous User
Channel Partner & Manager, B2B Benelux at a manufacturing company
I did not use customer support at any point.
Read full review of Dell Business Laptops »
Anonymous User
Infrastructure Specialist at a financial services firm
For the moment, the support is okay.
Read full review of VxRail »

Review 1 of 30

AaronCooke
Founder at a consultancy
Tech support is really good and so are the customer success team guys. They're a terrific team to work with. They're...
Read full review of Darwin »
TalhaKhwaja
Software Engineer (ML/CompVision) at a computer software company
The technical support is quite responsive. It's good and fine.
Read full review of Darwin »
Anonymous User
Business Intelligence Director at a financial services firm
Tech support has been good. When we report something or when we need help, they have responded really fast. We are...
Read full review of Darwin »
JuliaJenal
Junior Data Scientist at a tech services company
The people at SparkCognition were actually super-helpful in helping me figure out how to use it for my project. I'm...
Read full review of Darwin »
NataliaCueto
Head of Technology at a financial services firm
Whatever problems that we have had, their team has given us super fast responses and are always willing to help us...
Read full review of Darwin »
WaqarChaudhry
Consultant at a consultancy
We asked questions and there were a couple of qualified people we spoke to at SparkCognition.
Read full review of Darwin »
EmmanuelCruz
Manager, Business Data Analytics at a financial services firm
Technical support for Darwin is good. We have had some trouble with our accounts in terms of being able to log in,...
Read full review of Darwin »
Anonymous User
Artificial Intelligence Engineer at a manufacturing company
We haven't needed to use support. We haven't had any big problems with it.
Read full review of Darwin »

Review 1 of 8

Technical Support

No Data Available

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