Compare Dell Technologies vs NTT DATA

Dell Technologies

Based on 1794 reviews.

NTT DATA

Based on 4 reviews.

Sample Customers

Dell Consulting for Salesforce

Innotas, Renesas Electronics America (REA), Kelly-Moore Paints, Mindjet, A10 Networks

NTT Cloud Management Platform

Mizuho, Sojitz, Hitachi, AGC, ALL NIPPON AIRWAYS, ASICS

Popular Solutions

Dell PowerEdge R-Series

132 reviews

15 reviews

30 reviews

0 reviews

1 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

10%

Government

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge R-Series »

Review 1 of 5

Anonymous User
IT Planning Assistant Manager at a manufacturing company
This solution is mainly used in our accounting department.
Read full review of NTT-AT WinActor »
Martin Cangar
Principal Cloud Engineer at mavenit
We are deploying services for enterprises and mobile operators like SMSE, MMSE, voicemail, etc.
Read full review of NTT Cloud »

Review 1 of 2

Customer Service

Nick Hamilton
Enterprise IT Architect at ESTI Consulting Services
The technical support is good.
Read full review of Dell Unity XT »
Philip Mac Kay
Gerente general at Infostore Ltda
We have not had a good experience with support. Technical support staff take too much time to resolve tickets. We...
Read full review of Dell PowerEdge R-Series »
SamuelOguta
Head IT Infrastructure & Operations at a financial services firm
Technical support is top notch, and incident resolution is quick.
Read full review of Dell VxBlock System »
Hamad Khan
L1 System Engineer at a tech services company
The technical support team is good.
Read full review of Dell PowerConnect Switches [EOL] »
Jayson Martin
Head IT Data Storage at a insurance company
The initial, on-premises EMC technical support is pretty good. I have no complaints about them. Although we did have...
Read full review of Dell PowerProtect DD (Data Domain) »
A. Ahad Alam
Head Of Systems Group at NCCPL
Dell support is better. Basically, in our region, no physical resources required to prevent such things. We need to...
Read full review of Dell NetWorker »
Stefan Ackelman
Infrastructure manager at a government
I rate Dell support nine out of 10. They've helped us get the platform running and perform remote upgrades. They've...
Read full review of Dell PowerEdge R-Series »
Vijeesh Thayyil
Storage Consultant at Deep Ocean General Trading
I always contact Dell's technical support team for help with Data Domain. Their services are always excellent. You...
Read full review of Dell PowerProtect DD (Data Domain) »
RafaelGamaluis
Architect Engineer, IT INFRASTRUCTURES Project Manager at Vilavi
I would rate the technical support eight or nine out of ten. We have never had problems with them. Compared to other...
Read full review of Dell SC Series »
Sanjeevan Sivapaleswararajah
Manager, Network Ict at a energy/utilities company
Technical support has effectively addressed most of the issues. Initially, when running tests, challenges arose,...
Read full review of DD Boost »
Mostofa Kamal
Deputy Manager of IT Security Infrastructure at leads
Dell technical support has been good.
Read full review of Dell PowerEdge R-Series »
Leadoffsol67
Lead Offering Solution Architect Cloud and Workload
I haven't had a good experience with technical support. It takes them a very long time to resolve issues.
Read full review of Dell NetWorker »
Marcelo Ibañez
Director Enterprise at DMC SA
I have never worked with the customer service support for Dell PowerStore.
Read full review of Dell PowerStore »
Anonymous User
Works at a tech services company
Customer Service: It is one of the best support I have worked with. Technical Support: It is one of the best support...
Read full review of VMAX [EOL] »
Anonymous User
Director of Infrastructure Services at a tech services company
I would give technical support a rating of 7/10.
Read full review of Dell XtremIO »
Anonymous User
Principal at Austin Tovey Ltd
I haven't used the technical support.
Read full review of VxRail »
Bill Engelmeyer
Systems Engineer at Unisity LLC
The customer service for Dell PowerEdge Rack Servers is great. I'd give them a ten out of ten on that.
Read full review of Dell PowerEdge R-Series »
A Z
Presales Engineer at Eta2u
Customer support begins with a phone call depending on the level of support. It is often 24 hours or the hourly rate....
Read full review of Dell Avamar »
Anonymous User
IT Technical Operations Manager at a healthcare company
We didn't need to contact technical support. We had Dell support on-site setting up and implementing the solution for...
Read full review of Dell XC Appliance »
SunilKumar
Manager at Securetech
We have used Dell technical support. I rate the technical support team a six out of ten.
Read full review of Dell NetWorker »
Anonymous User
Systems Administrator at a computer software company
The technical support is good. Whenever we ask for clarification on an action plan, we get the required feedback so...
Read full review of Dell PowerEdge R-Series »
Anonymous User
RSI
It was a little bit complicated at the beginning because there were two products. There was the software part, which...
Read full review of VxRail »
Anonymous User
Senior Datacenter Consultant at a computer software company
The support is good. I would rate it eight out of ten.
Read full review of Dell ObjectScale »
Asa Asdas
Technician at Sheeltron Digital Systems Private Limited
We get remote support. We can easily collect the logs from there and troubleshoot remotely. We only need to provide...
Read full review of Dell PowerEdge T-Series »
Anonymous User
Manager at a educational organization
I rate Dell support 10 out of 10. They give me the answers I need, not just what I want.
Read full review of Dell PowerEdge R-Series »
Vladimir Kupershmidt
Sr. System Administrator at a tech services company
The technical support from the Dell EqualLogic PS series is excellent.
Read full review of Dell EqualLogic PS series »
Kreason Pillay
Senior Systems Engineer at MultiChoice Group
On rare occasions when we have reached out to customer support, we have experienced quick fault identification from...
Read full review of VxRail »
Anonymous User
Software Engineer at a comms service provider
We have been satisfied with the paid level of support we currently are on. There are different levels of support that...
Read full review of Dell PowerEdge R-Series »
Bassam Fageer
Datacenter Administrator at Creative Solutions
Dell's technical support are quite helpful with straightforward issues, though they can be slow. However, they don't...
Read full review of Dell NetWorker »
Armando Carlos Monroy
Storage and Backups Manager at a tech services company
While we do use a lot of Dell EMC products, there is different support on offer for a lot of them. It's not all the...
Read full review of Dell VPLEX »

Review 1 of 30

Martin Cangar
Principal Cloud Engineer at mavenit
We're often in touch with technical support. We have a direct account manager and we have weekly calls with them....
Read full review of NTT Cloud »
Manh Cuong Nguyen
Quality Assurance Technician at Daikin vietnam
NTT-AT WinActor's support is good.
Read full review of NTT-AT WinActor »

Review 1 of 2

Technical Support

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