Compare Dell Technologies vs Mirantis

Dell Technologies

Based on 2623 reviews.

Mirantis

Based on 31 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

Dell PowerStore

175 reviews

Mirantis Container Cloud

2 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Construction Company

17%

Outsourcing Company

12%

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Hitesh D
Senior Manager at pnb metlife
We are using Mirantis Container Cloud for production builds. It is integrated with Mirantis, and we use it in the...
Read full review of Mirantis Container Cloud »

Review 1 of 1

Customer Service

Esteban Denon
IT Infrastructure Administrator at a consultancy
Regarding the support here in my country, which is Argentina, and my experience with Dell in recent years, I think...
Read full review of Dell Business Laptops »
Stanislaw Jagielski
Trainer, Storage Consultant at Oxon
I have never needed to contact technical support personally.
Read full review of DD Boost »
Letarik Terefe
ICT Project manager and Development Team Leader at Ethiopian Roads Administration
Customer support has been good so far. It's possible the good service is somewhat related to the license agreement we...
Read full review of VxRail »
Pranav Telang
DGM at Airtel Digital
Dell PowerProtect DP (IDPA) support from Dell EMC is consistent, and I would rate it eight out of ten.
Read full review of Dell PowerProtect DP (IDPA) »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
The response time in my region is a little bit slow. It will take 12 hours, or even 24 hours depending on your...
Read full review of Dell NetWorker »
Moin-Shah
System and Storage Admin at a financial services firm
Technical support for Dell PowerMax NVMe is good, and I am satisfied with the assistance provided.
Read full review of Dell PowerMax »
William Brandt
IT Director at Arcadia Publishing
Customer support from Dell is another area where I think they excel. I use the support.dell.com site to check...
Read full review of Dell Business Laptops »
AndreLeonardo
Gerente de TI at a financial services firm
For support, I contract On-site Support with Dell Business Laptops, which is useful because it speeds up all our...
Read full review of Dell Business Laptops »
Khuram Ayyaz
Network Executive at Virtual University
The technical support from Dell has been excellent. I would describe it as excellent support. The technical support...
Read full review of Dell EqualLogic PS series »
Anonymous User
Chief Information Officer, Information Technology Office at a manufacturing company
We have a Dell account manager, so everything is good. They are doing their job well.
Read full review of Dell PowerEdge XR-Series »
Zeeshan AhmedKhan
Director - Sales & Operations at Techtrix System
The support is excellent, with on-ground people and a well-established partner ecosystem providing assistance. Dell...
Read full review of Dell Data Protection Suite »
Andres Guevara
Systems Design at a energy/utilities company
On a scale of one to ten, I would rate customer service and technical support as a 10.
Read full review of Dell PowerStore »
Anonymous User
Senior Manager IT at a financial services firm
Tech support is good. Just like most of the EMC products, there is a knowledgeable staff.
Read full review of Dell Unity XT »
Anonymous User
Systems Consultant at a tech services company
Sometimes our customers use tech support but, generally, tech support is in order.
Read full review of Dell Unity XT »
Anonymous User
Manager, Information Technology Security at a retailer
The support is very good. The enterprise support is brilliant and cannot get any better.
Read full review of Dell PowerStore »
Anonymous User
Technical Specialist at a tech services company
EMC technical support is good in India. They meet the SLAs well.
Read full review of VNX [EOL] »
Anonymous User
Technical Team Lead at a tech services company
The level of technical support is 10/10. Over four years we didn’t encounter any issues with VPLEX technical support.
Read full review of Dell VPLEX »
HananEyal
CIO at Ginegar Plastic Products
We don't have any problems with the customer service and technical support of Dell Enterprise Desktops and Laptops....
Read full review of Dell Business Laptops »
Saleh Al Harthy
Head of IT at National Bank Of Oman
Our experience with technical support was different before we got the most recent box. We are facing challenges. We...
Read full review of Dell PowerMax »
AhmedRefaei
Chief Technology Officer at a tech services company
In rating the technical support from Dell, I would rate their technical support and Dell PowerProtect Backup Services...
Read full review of Dell PowerProtect Backup Services »
Anonymous User
Backup Administrator at a consultancy
Organizations considering Dell PowerProtect Data Manager should be aware that customer support responsiveness could...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
DGM Data Centre at a manufacturing company
We experienced a problem with the network backup installation, so we called technical support. One of the backups...
Read full review of Dell Avamar »
Anonymous User
Director, Infrastructure Operations at a manufacturing company
Since I have not used customer service and technical support, I do not need to rate them. Dell PowerScale has been...
Read full review of Dell PowerScale »
Juan Jose Ruiz
System Advisor at TucumÃ¡n BBS
I would rate Dell support for Dell PowerStore as a ten, but we have support via a dealer in Cordoba, from five...
Read full review of Dell PowerStore »
Bernard Ariro
Chief Technology Officer at Basilisk Technologies
On a scale from one to ten, I would give the technical support a rating of eight. I am very satisfied with them.
Read full review of Dell PowerEdge C- Series »
Jin Hau Tay
Project manager at a computer software company
The customer support for Dell Business Laptops is better, providing superior customer support. I would rate the...
Read full review of Dell Business Laptops »
Consulti67
Consultant at a financial services firm
I really haven't had any experience with technical support from the Moogsoft company as I don't think we ever had to...
Read full review of Moogsoft »
Anonymous User
Head De Tecnologia
My experience with Dell Business Laptops' customer support has been that I only needed it about three or four times,...
Read full review of Dell Business Laptops »
Anonymous User
Owner at a tech services company
I would give the technical support nine out of ten.
Read full review of Dell Avamar »
Anonymous User
DevOps Engineer at a financial services firm
I have used customer support for Dell PowerEdge R-Series. The feedback on Dell PowerEdge R-Series customer support...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Amrutha Bennen
Partner Development Manager - APAC at Nuaware
Their technical support is amazing. Mirantis provides two types of technical support. It's a part of your license. If...
Read full review of Mirantis Container Cloud »
Prabhat-Kumar
Engineering lead at Docusign
I have not directly contacted Mirantis' technical support. Our inquiries are mostly handled through Azure or AWS...
Read full review of Mirantis Container Cloud »
Sakthivel Veeramuthu
Technology Lead at Infosys
The customer service and support are good.
Read full review of Mirantis Container Cloud »
Hitesh D
Senior Manager at pnb metlife
I have consulted Mirantis support for some issues, but the support quality is not good. I suffer from support delays...
Read full review of Mirantis Container Cloud »
Usman-Malik
Cloud Native Architect | Edge | Kubernetes | Security | DevOps | SRE | Consultant | Public Speaker at a tech company
I have never had to use tech support because I use the documentation, which is pretty decent from my point of view....
Read full review of Mirantis Container Cloud »
HariOmKanth MS
DevSecOps Engineer at a tech services company
The solution offers a good online community that offers users the option to ask questions related to the product and...
Read full review of Mirantis Container Cloud »
Anonymous User
Software Engineer at a computer software company
We haven't raised any tickets yet. We have a particular infrastructure team, and that team helps us.
Read full review of Mirantis Container Cloud »
Anonymous User
Site Reliability Engineer at a tech services company
Docker has good support with good documentation.
Read full review of Mirantis Container Cloud »
PIERRE BOINNARD
CEO and owner at m3production
Good support, really active community.
Read full review of Mirantis Container Cloud »
Jorge Gracia
Cloud sales & support for rackspace
The customer service is good.
Read full review of Mirantis Container Cloud »
Rama Susarla
Transformation Leader at TEKsystems (ex Aston Carter)
It's tough. We're not there yet for the Docker technical support. Docker's technical support is a struggling area....
Read full review of Mirantis Container Cloud »
NikolayBachvarov
Software Architect at AIOPS group
We have a dedicated team that handles all requests. They can contact support for issues like Postgres or anything...
Read full review of Mirantis Container Cloud »
Vinod-Gupta
CEO and Founder at Indicrypt Systems
The documentation for this solution is excellent. So far, all of the problems that I have faced have been solved by...
Read full review of Mirantis Container Cloud »
Anonymous User
Designer and Developer at a tech services company
In term of technical support, the Docker community is very helpful and active. There are already a lot of answers to...
Read full review of Mirantis Container Cloud »
Anonymous User
Senior Front-End Developer at Oodrive
I like their technical support but I mostly use their external documentation.
Read full review of Mirantis Container Cloud »
Anonymous User
DevOps Engineer at a tech services company
I have never been in touch with technical support.
Read full review of Mirantis Container Cloud »
Kim Dijkstra
Technical manager at Koninklijke Bam Groep N.v.
I have never had any issues to contact tech support. We fixed issues ourselves.
Read full review of Mirantis Container Cloud »
OmidKoushki
Solution Architect at KIAN company
I learned Docker and Kubernetes myself based on online files, such as educational materials published on the websites...
Read full review of Mirantis Container Cloud »
Anonymous User
Applications Lead at a comms service provider
The tech support is pretty good.
Read full review of Mirantis Container Cloud »
Osama Mustafa
Cloud Expert | DevOps | Oracle Consultant at confidential
Since I've begun using Docker EE, I have full access to Docker's enterprise technical support team. I can manage...
Read full review of Mirantis Container Cloud »

Review 1 of 20

Technical Support

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