Compare Dell Technologies vs Menlo Security

Dell Technologies

Based on 2560 reviews.

Menlo Security

Based on 7 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

190 reviews

Dell PowerStore

167 reviews

Dell Business Laptops

223 reviews

Menlo Secure

1 reviews

Menlo Protect

0 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Manufacturing Company

11%

Comms Service Provider

11%

Financial Services Firm

10%

Construction Company

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Anonymous User
Head Of Bluechip Enterprise at a manufacturing company
People are mainly using it for zero trust web access. Menlo Secure is built from the ground up to provide zero basic...
Read full review of Menlo Secure »
Anonymous User
Information Security Specialist at a financial services firm
We use it for web isolation. That provides an additional layer of security or an additional method for protecting the...
Read full review of Menlo Protect »

Review 1 of 2

Customer Service

Roberto Hung
Automation Instrumentation Consultant at Andrade Gutierrez
I rate their customer service at nine out of ten since our requests have been attended to in a timely manner.
Read full review of Dell PowerEdge MX- Series »
Gehad Said
Senior Presales Solutions Engineer at rawasedtech
Technical support is good. For time-saving, this will be added value, as every case is different. Sometimes, we can...
Read full review of Dell PowerScale »
Osman Sercan SADIKOGLU
Storage and Backup System Architect at Turkiye Finans Participation Bank
I'm happy with Dell's technical support - we have a private support contact that ensures we get good support.
Read full review of Dell PowerMax »
A. AhadAlam
Head Of Systems Group at NCCPL
If local support is built in, I would give it a ten out of ten. If they do not build locally, then I would give it...
Read full review of Dell PowerProtect Data Domain »
LANRE OGUNDARE
Senior System Engineer at Tenece Professional services
It's excellent regarding technical support from Dell.
Read full review of Dell PowerEdge XR-Series »
Paul Maye
IT Technical Lead at a computer software company
I've only needed to use Dell's support for these devices a handful of times. They have been very responsive, with...
Read full review of Dell Business Laptops »
Naresh Ochani
Director at Newera Informatique pvt.ltd
Cybersecurity is in itself a different topic. There are a couple of solutions on DLP and DDA that Dell promotes.
Read full review of Dell PowerStore »
James Forrest
IT at Insurance Management Services
Customer support for Dell PowerVault is as close to perfect as one can expect. I would rate the customer support on a...
Read full review of Dell PowerVault »
Anonymous User
Director
Customer Service: I don't like the way EMC's Powerlink support is behind a wall. You need to register an account, and...
Read full review of VNX [EOL] »
Wolfgang Grabner
System Engineer at NTS Deutschland GmbH
The Dell support is good. We have good experience starting with the Dell support portal.
Read full review of Dell PowerStore »
Anonymous User
Storage Architect at a manufacturing company
The technical support has been A plus.
Read full review of Dell PowerMax »
Anonymous User
Senior Infrastructure Solutions Architect at Benya systems
This product is backed by very powerful support from Dell. If there are any concerns then they become engaged very...
Read full review of Dell PowerProtect Data Domain »
Amjed Antari
Pre Sales Manager at a tech services company
I find Dell support to be great, without any notable problems. If I were to rate the support from zero to ten, I...
Read full review of Dell PowerProtect DP (IDPA) »
Zaid Qishta
Pre-sales Consultant Engineer at a tech services company
Technical support is pretty good.
Read full review of Dell vSAN Ready Nodes »
Bruce Lebitz
Chief Operating Officer at Berry Solutions Group
In terms of my overall experience with Dell as a company, we work through distributors mostly, not anybody through...
Read full review of Dell Business Laptops »
Spencer Harrison
IT Lead System Administrator at John I. Haas
If I would give a rating to Dell support on a scale of one to 10, it would be close to a 10. Ten is hard because...
Read full review of Dell PowerStore »
Anonymous User
Senior System Engineer at a healthcare company
My experience with customer service and support for Dell PowerMax is always very good; it's about the same as before....
Read full review of Dell PowerMax »
Anonymous User
Head of Datacenter Department: at a tech services company
The support is very reactive.
Read full review of Dell Unity XT »
Anonymous User
IT Manager at a consultancy
Before you can get support for Dell EMC Unity XT and other Dell EMC products, you have to spend time looking for the...
Read full review of Dell Unity XT »
Anonymous User
IT Infrastructure Manager at a manufacturing company
We have had good experiences with tech support.
Read full review of Dell Unity XT »
Anonymous User
Network System Administrator at a recreational facilities/services company
We used Dell's customer service or technical support for connecting the storage to the servers, which was...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Systems Architect at a tech services company
EMC Technical support is generally very attentive and will escalate to EMC Engineering as needed.
Read full review of ViPR [EOL] »
Anonymous User
Systems Architect at a non-tech company
So far, the technical support has been very good. The self-service portal for requesting replacement parts is...
Read full review of Dell PowerEdge R-Series »
Martin Gonzalez
Solution Administrator at Telcel
Dell EMC's technical support is pretty good.
Read full review of Dell PowerMax »
Anonymous User
Director, Solutions Architecture at a outsourcing company
I would evaluate customer service and technical support as fantastic. The 4-hour part dispatch is excellent compared...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Backup Administrator at a financial services firm
Customer Service: Excellent, when there is a new firmware update, EMC will call me to do the upgrade without even...
Read full review of Dell PowerProtect Data Domain »
Zaryab Khalil
Product manager at a comms service provider
The customer service was good in certain aspects, but I mostly had services where things became complex because of...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Storage And Virtualization Architect at a legal firm
The support is very good.
Read full review of Dell Unity XT »
SumitRoy
Media Architect at Rogers Communications
I have used the customer support directly for Dell PowerEdge R-Series. We have a partnership and an agreement with...
Read full review of Dell PowerEdge R-Series »
Consulti67
Consultant at a financial services firm
I really haven't had any experience with technical support from the Moogsoft company as I don't think we ever had to...
Read full review of Moogsoft »

Review 1 of 30

JCP
CISO at gsis
I would rate technical support a nine and a half out of ten. Technical support starts working on our issues almost...
Read full review of Menlo Secure »
Anonymous User
Information Security Specialist at a financial services firm
The solution's technical support is very good. We have support cases that we work with them on. They are very open to...
Read full review of Menlo Protect »
Anonymous User
VP of IT and Security at a financial services firm
Early on, when we were first rolling it out, we did work with them. We've had a couple of questions here or there...
Read full review of Menlo Secure »
Reviewer0374529
Chief Technology Officer at a financial services firm
The technical support is excellent. I would rate them as 10 out of 10. There have been very few problems or bits of...
Read full review of Menlo Secure »

Review 1 of 4

Technical Support

No Data Available

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