Compare Dell Technologies vs Matillion

Dell Technologies

Based on 2623 reviews.

Matillion

Based on 29 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

Dell PowerStore

175 reviews

Matillion Data Productivity Cloud

2 reviews

Matillion BI [EOL]

0 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Construction Company

13%

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Jitendra Jena
Director Axtria - Ingenious Insights! at Axtria - Ingenious Insights
For the ETL, we are using Matillion Data Productivity Cloud. We have skilled resources for Matillion Data...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Commercial Management Accountant at a paper AND forest products

Read full review of Matillion BI [EOL] »

Review 1 of 2

Customer Service

Vaidyanathan Swaminathan
Co Founder at a outsourcing company
The support was very good when Avamar was handled by EMC. Since Dell acquired EMC, the support has been very bad.
Read full review of Dell Avamar »
Brian Ortega
Desarrollador Python at a comms service provider
I don't know about the customer support for Dell Business Laptops; I have never had to use it.
Read full review of Dell Business Laptops »
Patrick Posch
Head Of IT / Erp System at Innerio Heat Exchanger GmbH
The support is good. I would rate the support for Dell Business Laptops at eight.
Read full review of Dell Business Laptops »
Taha Sayeh
Devops Solutions Engineer at a computer software company
My experience with the customer service and technical support from Dell has been somewhat mixed, especially during...
Read full review of Dell PowerProtect Cyber Recovery »
Clayton Pinto
Analista de Infraestrutura at a financial services firm
I would add that the support for Dell PowerEdge R-Series is very good and the interface is very easy and quite...
Read full review of Dell PowerEdge R-Series »
Anas Kunnathiyil
Senior Information Technology Specialist at Ultimate Motors
The support is fine.
Read full review of Dell PowerEdge C- Series »
Kazi Amranul Houqe
First Assistant Vice President (Fa VP) & Unit Head Of Server & Storage Management Unit at a financial services firm
Technical support from Dell for Dell Storage Resource Manager (SRM) is very good. In my country, Dell has not ensured...
Read full review of Dell Storage Resource Manager (SRM) »
Kazi Amranul Houqe
First Assistant Vice President (Fa VP) & Unit Head Of Server & Storage Management Unit at a financial services firm
I'm the lead point of the Dell server and storage for implementation and deployment, and after we completed...
Read full review of Dell Storage Resource Manager (SRM) »
Jesse_B
Manager of networks and infrastructure at a government
The support for Dell XR2 Rugged Server is very good. They have the best support model for their solutions. They are...
Read full review of Dell PowerEdge XR-Series »
Ravi Padol
IT Technician at Atlas Copco Drilling Solutions
I rate Dell's support five out of 10. Sometimes, the technical skills are lacking. I'm not an expert, but I have...
Read full review of Dell PowerEdge R-Series »
Achilles Lobo
Infrastructure Architect at Grupo Protege
Dell support is quick and assertive in addressing our needs. The Dell EMC team, particularly those supporting storage...
Read full review of VxRail »
Anonymous User
Consultant at a manufacturing company
The customer support for Dell PowerStore is excellent.
Read full review of Dell PowerStore »
Mohamed Diazleal
IT Service Engineer at ROSEN
I've contacted them many times. The overall support is very good with first-class service.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Manager, Information Technology at a educational organization
I evaluate customer support and customer service for Dell PowerScale as incredible, and I am probably spoiled because...
Read full review of Dell PowerScale »
Anonymous User
Storage Specialist at a tech vendor
In the last year, we've noticed that there has been a drop-off in Dell support. In the past, I've had a better...
Read full review of Dell PowerStore »
Anonymous User
EUC Consultant
I haven't used Dell EMC support. My colleagues made a ticket with Dell EMC one year ago, but it's a strong solution....
Read full review of VxRail »
Anonymous User
Analista de Infraestrutura de TI at a tech vendor
Customer support in general takes some time to respond and to resolve tickets, but it is effective and really helps...
Read full review of Dell Data Protection Suite »
Anonymous User
Commvault & EMC Networker, Avamar Backup Administrator at a tech services company
The technical support team needs to improve communication. We have to go through the same process from scratch...
Read full review of Dell PowerProtect DP (IDPA) »
Paulo Xavier
Sales Manager at LTA-RH Informatica
We've never had to reach out to technical support, not have our clients. We have an SLA, however, we really don't...
Read full review of VxRail »
Arjun Sadsivam
Solution Architect at a agriculture
The tech support for EMC, especially their PowerMax products, is good. I would rate the technical support at around...
Read full review of Dell VMAX All Flash »
Nikhil Desai
Associate Director at a manufacturing company
I would rate customer service and technical support a 10 out of 10 because the technical support is fantastic. When I...
Read full review of Dell PowerEdge R-Series »
Sai Survi
Manager at Hanvi Global Tech
We are satisfied with customer support.
Read full review of Dell Technologies Ruckus »
Chathura Nuwan
System Engineer at a tech consulting company
The customer support for Dell PowerEdge T-Series is great as they provide on-call and remote support when needed.
Read full review of Dell PowerEdge T-Series »
Anonymous User
Pre-sales specialist at a computer software company
Technical support for this product is very good.
Read full review of Dell AppSync »
Anonymous User
Data Center Architect at Iron Bow Technologies
Our customers have only had to use technical support for replacing drives and things like that. When they do, they...
Read full review of Dell Unity XT »
Amjed Antari
Pre Sales Manager at a tech services company
Technical support from Dell can be better; it is essential to align the level of support with customer requirements....
Read full review of Dell PowerProtect Data Domain »
Jiten Mehta
Chairman at Magnamious Systems Pvt. Ltd.
The customer service and tech support for Dell PowerEdge Rack Servers are the best. I would rate the customer service...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Manager, EMEA Datacenter and Database Operations at a tech vendor
The technical support was very good, but since the merger with Dell, it is very bad. It went from very good to very bad.
Read full review of Dell XtremIO »
Anonymous User
Senior Account Manager at a tech services company
The customer support is very good.
Read full review of Dell NetWorker »
Atul Pandya
Project Engineer at Concept Information Technologies India Pvt. Ltd.
We have two techs here, however, in a year, if you calculate 365 days in a year, we've hardly had one or two times...
Read full review of Dell Avamar »

Review 1 of 30

Jacques Du Preez
Chief Executive Officer at Intellinexus
The customer service and support are very responsive.
Read full review of Matillion Data Productivity Cloud »
Shehab Saad
Business Intelligence Manager & Data Analytics (Retail Business) at a retailer
We did not contact support for technical issues. We contacted them for administration, deployment, and purchasing....
Read full review of Matillion Data Productivity Cloud »
Jitendra Jena
Director Axtria - Ingenious Insights! at Axtria - Ingenious Insights
The support is good.
Read full review of Matillion Data Productivity Cloud »
Chris Hastie
Data Lead at InterWorks
Over time, I have escalated quite a few things to the customer service and support team. They're good. They respond...
Read full review of Matillion Data Productivity Cloud »
Tomáš Hronek
Data Engineer at Merck
The solution's technical support is great. They respond within a few hours and close the case as soon as possible.
Read full review of Matillion Data Productivity Cloud »
Sunny Kumar
Specialist Programmer at Infosys
I have not used the support from Matillion ETL. My team was able to solve our problems.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Senior Engineer, Big-Data/Data-Warehousing at a manufacturing company
Customer Service: Customer service is excellent. Technical Support: Technical support is above-and-beyond.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Senior Solutions Architect at a tech consulting company
The solution's technical support team is highly responsive.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Lead Software Engineer at a tech vendor
I have never dealt with the technical support.
Read full review of Matillion Data Productivity Cloud »
Anton Haupt
Data Architect at Old Mutual Life Assurance Company (South Africa) Limited
Technical support is excellent.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Data analyst at a tech services company
I haven't contacted the technical team yet.
Read full review of Matillion Data Productivity Cloud »
Harpreet Singh
Director of Data Architecture at a healthcare company
The technical support treats us well. They already have a support portal, and they are responsive, which helps.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Data Engineer
The support from the vendor could be better. The speed of the support could improve. I rate the support of Matillion...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Commercial Management Accountant at a paper AND forest products
The technical support is excellent. Communication avenues are through online chat, email, and telephone. Most issues...
Read full review of Matillion BI [EOL] »
Anonymous User
Senior Data Engineer at a tech services company
I haven't contacted the technical support team, but the online documentation and community resources are quite...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Senior Engineer, Big Data/Data-Warehousing at a manufacturing company
I would give technical support a rating of 5/5.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Data Architect at a financial services firm
The technical support is excellent, and consistently helpful whenever we need assistance. We frequently engage with...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Solutions Architect at a financial services firm
Technical support has been very helpful. They've got quite an efficient help desk and they've always come back to me...
Read full review of Matillion Data Productivity Cloud »
Neel Vora
Application Developer at John Deere & Company
The technical support was good at troubleshooting. The issue that was sent to them was resolved in a couple of days,...
Read full review of Matillion Data Productivity Cloud »
DIEGOENCINALES
Technology Transformation Specialist at SDG Group
Matillion's technical support is excellent. They communicate effectively and respond quickly to all inquiries.
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Managing Director at a tech services company
Their technical support is very good. We are a partner, so we have a different channel. From our point of view, it is...
Read full review of Matillion Data Productivity Cloud »
Paul Hoc
Senior Data Engineer Consultant at a tech company
I have had the opportunity to collaborate with the technical support team a few times and have found them to be...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
Senior Infrastructure Engineer at a tech vendor
I haven't personally dealt with the support.
Read full review of Matillion Data Productivity Cloud »
AmitShah6
Principal Consultant at Eviden France
I did not contact the solution's technical support team because, most of the time, our company could resolve the...
Read full review of Matillion Data Productivity Cloud »
Anonymous User
BI Team Lead (Warehouse) at a tech services company
Matillion's support is great. They are fast to respond, always helpful, and they have great documentation. This...
Read full review of Matillion Data Productivity Cloud »

Review 1 of 25

Technical Support

No Data Available

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