Compare Dell Technologies vs Martello

Dell Technologies

Based on 2623 reviews.

Martello

Based on 2 reviews.

Sample Customers

Dell OpenManage Integration for VMware vCenter

FAW Foundry, Viasat

Savision Cloud Reporter

Seven West Media, The Backbone, IDEXX Laboratories, Frost

Martello Elfiq SD-WAN

Banco Daycoval, Anderson University

Popular Solutions

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

Dell PowerStore

175 reviews

Savision Live Maps

1 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Anonymous User
Senior Analytics Engineer at a outsourcing company
My main use case for Savision Live Maps is that it helps me to build my dependencies between the nodes, so it helps...
Read full review of Savision Live Maps »

Review 1 of 1

Customer Service

Vaidyanathan Swaminathan
Co Founder at a outsourcing company
I rate the technical support an eight out of ten.
Read full review of Dell PowerPath »
LANRE OGUNDARE
Senior System Engineer at Tenece Professional services
It's excellent regarding technical support from Dell.
Read full review of Dell PowerEdge XR-Series »
AmalludinYahya
Principal Engineer at AXS
I have escalated questions to the technical support and customer service team of Dell. The support center is very...
Read full review of Dell PowerScale »
Palatla Srikanth
Lead Solution Architect at Avineon India Private Limited
The team supports us whenever we raise a query or call them.
Read full review of Dell PowerEdge XE-Series »
Jesse_B
Manager of networks and infrastructure at a government
The support for Dell XR2 Rugged Server is very good. They have the best support model for their solutions. They are...
Read full review of Dell PowerEdge XR-Series »
Evans Vasavan
Security Engineer at GlobeSecure Technologies Pvt Ltd
Customer support for Dell PowerEdge T-Series is fantastic. I would rate the customer support for Dell PowerEdge...
Read full review of Dell PowerEdge T-Series »
JEAN Quesada
CIO at Grupo Monge
We have good support from Dell and good support from our partners. That said, sometimes it takes a pretty long time...
Read full review of Dell PowerEdge R-Series »
Rodrigo Pavao
Infrastructure Architect at Hardlink
Technical support is great. they are helpful and responsive.
Read full review of Dell PowerConnect Switches [EOL] »
CanBolat
Solution Architect at GlassHouse
You can handle the basic support by yourself. The level of support you require also depends on your technical team's...
Read full review of DD Boost »
Kitmeer-Ahmad
Product Manager, Dell Client Solutions at Team Computers
I evaluate the customer service and technical support team of Dell as fantastic. When I raise a ticket or call the...
Read full review of Dell PowerProtect Data Manager »
Stanislaw Jagielski
Trainer, Storage Consultant at Oxon
I have never used technical support for Dell XtremIO since we manage it on our own, and I access support pages....
Read full review of Dell XtremIO »
François BRUNET
Responsable de Production at Office National des Forets
We needed to contact technical support in regards to an IAS error in automatic services. We didn't have any issues...
Read full review of Dell Unity XT »
Anonymous User
Lead Engineer at a financial services firm
Overall, technical support has been pretty good. However, the support recently, the support that is coming in from...
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Technical Specialist at Pouyan Pardazesh Tehran Co
Technical support is okay, however, it depends on the hard disc you put on the storage.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Service Delivery Infrastructure Manager at a comms service provider
I have talked to customer support or service. My experience has been mixed; some support has been really good, while...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Works at a financial services firm
Experience with technical support varies, sometimes they are very good and other times they are not that good....
Read full review of Dell NetWorker »
Anonymous User
IT Manager at a engineering company
The support is good. The support was better ten years ago. Now, we have to do more things ourselves. Ten years ago,...
Read full review of Dell PowerEdge R-Series »
Anonymous User
System Administrator for virtual platforms at a healthcare company
We haven't had a need for technical support but did receive sought advice on extending space and whether to expand a...
Read full review of Dell vSAN Ready Nodes »
Anonymous User
IT Service Owner Workplace at a financial services firm
Dell provides excellent support directly to users, which reduces the burden of direct contact with end users, making...
Read full review of Dell Business Laptops »
AdnanAli Khan
Regional Sales Manager at New Horizon Computers
As far as support is concerned, they are good. Still, when we talk about support in terms of part replacement, I...
Read full review of Dell PowerStore »
Anonymous User
IT Coordinator at a healthcare company
I have used support for Dell PowerEdge R-Series. One time, we had an old server with a different hard drive from...
Read full review of Dell PowerEdge R-Series »
Alain Clery
Expert Stockage Sauvgarde at Caisse d’Allocations Familiales
I have not used technical support at any point, but some colleagues have.
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Director at a insurance company
Customer support has been good.
Read full review of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro »
Adeel Mahmood
Manager presales at IBL-Unisys
I would rate customer service a nine out of ten.
Read full review of Dell RecoverPoint »
Edwin Seda
Enterprise Solutions Architect at CDW Government LLC
The technical support is outstanding.
Read full review of Dell PowerStore »
Anonymous User
consultant at a security firm
My experience has been that the tech support is pretty responsive.
Read full review of Dell PowerProtect Data Domain »
Ahmed_Alaiady
ICT Business Solution Architect at Cloud Technology
Our engineers deal with any support issues we may have.
Read full review of VxRail »
Anonymous User
Senior Technical Specialist at a healthcare company
Dell's technical support is great for 99% of things. There have been a few problems but I understand because the...
Read full review of Dell Unity XT »
Mazen Jamal Eddine
Associate Business Manager at a tech services company
Technical support receives 8 out of 10. It depends on the client, actually. If they bought ProSupport Plus, the...
Read full review of Dell PowerEdge T-Series »
Anonymous User
IT Infra Engineer at a comms service provider
I evaluate the support as very good since it is available right away; if I need to email them, they respond back...
Read full review of Dell PowerStore »

Review 1 of 30

Anonymous User
Senior Analytics Engineer at a outsourcing company
The customer support for Savision Live Maps is pretty good.
Read full review of Savision Live Maps »

Review 1 of 1

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.