Compare Dell Technologies vs HP

Dell Technologies

Based on 1849 reviews.

Based on 10 reviews.

Sample Customers

Dell Enterprise Laptops

Sony Innovation Studios

HP Wolf Security

Valspar

Popular Solutions

Dell PowerEdge R-Series

149 reviews

Dell Unity XT

15 reviews

VxRail

30 reviews

HP Wolf Security

2 reviews

HP LaserJet Enterprise

0 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

12%

Comms Service Provider

Government

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ravi Ramananda
Assistant VP, Information Technology at a insurance company
We are using Dell PowerEdge R-Series for multiple applications, majorly for virtualization solutions. We are using...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Bert Hickman
Owner at Stoneridge Engineering, LLC
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 2

Customer Service

Balázs Gál
IT & Broadcast Engineer at TV2 Media Group Ltd.
We had some issues with level 1 support. We had to fight with them on repeated issues. We asked them if they could...
Read full review of Dell PowerScale (Isilon) »
Hamad Khan
L1 System Engineer at a tech services company
The technical support team is good.
Read full review of Dell PowerConnect Switches [EOL] »
Derrick Brockel
Senior Manager of Operations at a comms service provider
The support is good.
Read full review of Dell NetWorker »
Mark Torpy
Data Protection Specialist at Tech Mahindra Limited
Technical support is good and they provide break/fix support. Anything that does not work or your DPA has an issue...
Read full review of Dell Data Protection Advisor »
YOGESHSINGH
Chief Architect at a comms service provider
Moogsoft's support is very much available on very short notice. We have faced no problem regarding the support, but...
Read full review of Moogsoft »
Javier Domingo
Responsable it at Fresenius Medical Care Holdings Inc
We work with the servers through an intermediary, so we do not deal with Dell's support in terms of help. It is...
Read full review of Dell PowerEdge R-Series »
Vivek Jaiswal
Manager IT at Shriram Pistons
Whenever we require support, we get it promptly and properly.
Read full review of Dell Avamar »
Sebastien Chene
Senior Business Development Manager at a comms service provider
I've never contacted the technical support team for Dell Avamar. I only contacted Dell support for another product,...
Read full review of Dell Avamar »
Leadoffsol67
Lead Offering Solution Architect Cloud and Workload
I haven't had a good experience with technical support. It takes them a very long time to resolve issues.
Read full review of Dell NetWorker »
Anonymous User
IT Manager at a engineering company
The support is good. The support was better ten years ago. Now, we have to do more things ourselves. Ten years ago,...
Read full review of Dell PowerEdge R-Series »
VijayShankar
Senior Administrator/IT Systems & Cloud Operations at Etisalat
The solution's technical support is really good. Dell PowerMax NVMe's technical support is our benchmark with all...
Read full review of Dell PowerMax »
Anonymous User
Head of IT Production Department at a government
They are excellent. We have access to them, and they respond immediately and provide the required solution. Their...
Read full review of Dell PowerProtect DD (Data Domain) »
Md. Shohel Rawshan Sarker
Manager at Mutural Trust Bank
Dell EMC PowerEdge Rack Servers' remote support is quite good. Many a times I have opened a case and received from...
Read full review of Dell PowerEdge R-Series »
SandeepSingh16
Solutions Architect at DXC Technology
I would rate their tech support a nine out of ten, as I have never faced any challenges.
Read full review of Dell PowerEdge R-Series »
Maurizio Davini
CTO at a university
Dell EMC's customer and technical support are the best in the market, for sure. We have almost all the Dell EMC...
Read full review of Dell PowerStore »
Anonymous User
Manager, Information Technology at a tech services company
Tech support can be slow to respond at times, and there are occasions when they seem hesitant to trust our...
Read full review of Dell PowerEdge R-Series »
Houssem Sandli
Technical manager at Advanced Computer Technology (ACT)
Customer service from Dell is good. We buy the product with a 24-hour onsite response support in Tunisia, and we face...
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
System Engineer at ITVision
They are good. The visibility of Dell is very strong in Egypt, especially in the north where most of the engineers...
Read full review of Dell PowerEdge R-Series »
Slava Mislivets
Sr. Infrastructure Engineer at CSL Behring
I'm really pleased with the technical support because it's centralized. It's not just VxRail support, it's hardware...
Read full review of VxRail »
Anonymous User
Business Development at SG Solutions Ltd
Tech support is very good, very efficient.
Read full review of Dell Unity XT »
Jiten Mehta
Chairman at Magnamious Systems Pvt. Ltd.
The customer service and tech support for Dell PowerEdge Rack Servers are the best. I would rate the customer service...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Manager IT at a financial services firm
Tech support is good. Just like most of the EMC products, there is a knowledgeable staff.
Read full review of Dell Unity XT »
Abdelrahman Mohamed
Senior Sales Engineer at a tech services company
The level of technical support depends on your SLA. You have, for example, next business day, full support, full...
Read full review of Dell PowerProtect DD (Data Domain) »
Alejandro Diaz
Systems Engineer at Zenware
Technical support is pretty good. It always has been. In Peru, we have a senior engineer that has been with the...
Read full review of Dell Unity XT »
Robert Lopez-Portillo
Director of Enterprise Infrastructure at a financial services firm
We have really good support for our data center and compute.
Read full review of Dell PowerMax »
Anonymous User
Systems Engineer at a tech services company
Technical support is good. Overall we've been satisfied with their service.
Read full review of DD Boost »
Jin Park
Manager at a healthcare company
I would rate the support for this solution a seven out of ten. The quality of support depends on the agent you deal...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Solution Architect at a tech services company
The technical support is excellent. It's a very immediate, high level of support. The Mission Critical ProSupport...
Read full review of Dell PowerMax »
Humphrey Hlatshwayo
Systems Engineer at First Rand Bank Ltd.
The technical support is knowledgeable; if we require a replacement part, the engagement is usually within four...
Read full review of Dell vSAN Ready Nodes »
Anonymous User
Technical Manager / Administrator at a tech services company
Customer Service: It's satisfactory. This company really care for their customers. Technical Support: So far, we have...
Read full review of VNX [EOL] »

Review 1 of 30

Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Bert Hickman
Owner at Stoneridge Engineering, LLC
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »
Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »
Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »

Review 1 of 10

Technical Support

No Data Available

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