Compare Dell Technologies vs HP

Dell Technologies

Based on 1963 reviews.

Based on 10 reviews.

Sample Customers

Dell Enterprise Laptops

Sony Innovation Studios

HP Wolf Security

Valspar

Popular Solutions

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

113 reviews

HP Wolf Security

2 reviews

HP LaserJet Enterprise

0 reviews

Top Industries

Computer Software Company

13%

Manufacturing Company

11%

Financial Services Firm

Government

Computer Software Company

11%

Comms Service Provider

10%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Bert Hickman
Owner at a performing arts
I use HP Wolf Security to add a layer of safety, especially for laptops operating in various environments.
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm

Read full review of HP LaserJet Enterprise »

Review 1 of 2

Customer Service

Juan LuisNuñez
Engineering Director at a manufacturing company
Working with Dell Support is really easy and reliable. In some cases, the response times could improve, but we...
Read full review of Dell RecoverPoint for Virtual Machines »
HansThilen
System technician at a government
I would rate their support a ten out of ten.
Read full review of Dell PowerStore »
Nagendra Nekkala.
Senior Manager ICT & at a logistics company
The support team is highly supportive, responsive, and efficient in providing solutions.
Read full review of Dell Unity XT »
Syed Masuood
Country manager at a non-tech company
We did not directly go to Dell support because we were going through Nutanix. From what I have heard, I would rate...
Read full review of Dell PowerEdge R-Series »
Haseeb Khalid Sheikh
Senior Manager Enterprise Solutions at a comms service provider
Dell has very flexible technical support. You can open SRs ranging from one to five severity levels, and even their...
Read full review of Dell PowerMax »
Varunraj PTK
Senior System Engineer at a computer software company
Support wise, it's very stable. The support is 100% good. Support is the key for Dell EMC.
Read full review of Dell SC Series »
Ayodeji Oyewole
Managing Director at a transportation company
I would rate technical support for Dell RecoverPoint as seven out of ten. It is of good quality but could be improved.
Read full review of Dell RecoverPoint »
Letarik Terefe
ICT Project manager and Development Team Leader at a transportation company
Customer support has been good so far. It's possible the good service is somewhat related to the license agreement we...
Read full review of VxRail »
AhmedAlwahashi
GTM Intelligent Infrastructure Data Center Manager at Dimension Data Middle East at a tech services company
DD Boost's technical support could be better.
Read full review of DD Boost »
Naveen Radhwani
Head IT at a outsourcing company
I would rate technical support from Dell an eight out of ten, where one is the worst support and ten is the best...
Read full review of Dell PowerEdge C- Series »
Anonymous User
Principle Technology Services Engineer at a manufacturing company
The solution’s technical support is pretty decent.
Read full review of Dell PowerStore »
Sharon Marchevka
Infrastructure Manager at a consultancy
If I were to rate Dell support on a scale of one to ten, I would give it an eight. I would not rate it a ten as I...
Read full review of Dell PowerEdge R-Series »
Daniel Lopes
Technical Sales Engineer at a tech services company
Technical support is great. I keep hearing reviews that it's very good. When you're opening a request or a ticket...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vice President, Strategic Supply Chain at a tech vendor
My experience with customer service and technical support has been challenging. The reason is that it is difficult to...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Engineering Manager at a retailer
It is not me but mostly my colleagues who have contacted the solution's technical support. From what I know, I can...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Global IT Systems Manager at a renewables & environment company
Their support works very well. We have had problems with hard drives, and we have an NDA. They came and changed them...
Read full review of VxRail »
David Hammink
System Administrator at a construction company
Whenever a disk had a problem, EMC was right on top of it. In some instances, they called me before I even knew what...
Read full review of CLARiiON CX4 series [EOL] »
Anonymous User
Manager Private Cloud Solutions at a comms service provider
Dell EMC's support for PowerMax has worked great for us. If we have to open a severity-one, we call their support...
Read full review of Dell PowerMax »
RAJESHPURI
Owner at a tech services company
The solution's technical support is very good. We haven't faced any issues with the support team. I rate the...
Read full review of Dell Unity XT »
Anonymous User
Technical Team Lead at a tech services company
The level of technical support is 10/10. Over four years we didn’t encounter any issues with VPLEX technical support.
Read full review of Dell VPLEX »
Peter Sowerby
Senior Technical Specialist at a healthcare company
Dell's technical support is great for 99% of things. There have been a few problems but I understand because the...
Read full review of Dell Unity XT »
Anonymous User
Infrastructure Engineer at a tech services company
I would evaluate the technical support as doing pretty well. I have never really had an issue with Unity's support.
Read full review of Dell Unity XT »
Kumar SAJITH
Information Security Engineer at a non-tech company
We have worked with technical support. They are fine. They help us if we need them to.
Read full review of Dell PowerEdge XE-Series »
Kamel Malti
Analyste De Systèmes Informatiques at a comms service provider
Dell support is crucial. It's important to us that the vendor responds and respects the SLA. We don't anticipate any...
Read full review of Dell PowerMax »
Sai-Kiran
Program Manager at a comms service provider
I haven't found solutions in the first call in some cases, indicating that the support team needs more experience and...
Read full review of Dell NetWorker »
Mina Magdy
Senior Infrastructure Solutions Specialist at a tech services company
They provide good support. You can reach them, especially if your system is at ESRS, EMC functional support. You can...
Read full review of VxRail »
Anonymous User
Teamleitung Technical Sales at a tech services company
In general, it's common to encounter issues, especially during late hours when support might not be readily...
Read full review of Dell PowerEdge R-Series »
rrukhaiyar573
Technical Manager at a recreational facilities/services company
Technical support was exemplary with a very fast response time by Dell EMC.
Read full review of Dell XtremIO »
Anonymous User
Storage Specialist at a healthcare company
We've been quite happy with support. they are very good.
Read full review of Dell PowerStore »
Letarik Terefe
Information Technology Division Director at a insurance company
We haven't contacted technical support recently. We want it decommissioned right now.
Read full review of Dell Avamar »

Review 1 of 30

Hugh Percy
Manager of Cyber Security Operations at a healthcare company
Last time we talked to Ted in tech support, the incident was that a doctor trying to go to a WebEx. When you go to a...
Read full review of HP Wolf Security »
Anonymous User
Security Engineering Sr. Manager at a retailer
Their tech support is okay. We have Premier Support so we have a dedicated person that we work with on a weekly...
Read full review of HP Wolf Security »
Anonymous User
Director of IT Security, Risk and Compliance. at a pharma/biotech company
Both the technical support and customer success teams are very responsive, very effective.
Read full review of HP Wolf Security »
Anonymous User
Retired at a government
I've contacted support when my printer doesn't communicate anymore. There's a program you download and run a...
Read full review of HP Wolf Security »
Anonymous User
General Manager UK at a agriculture
I've never had to contact technical support.
Read full review of HP LaserJet Enterprise »
Anonymous User
Senior Program Manager Office 365 at a pharma/biotech company
Eight out of 10.
Read full review of HP Wolf Security »
Bert Hickman
Owner at a performing arts
The product has a lot of online resources. You don't have to call or chat with support online. Its website has enough...
Read full review of HP Wolf Security »
Anonymous User
Director
Technical support is excellent.
Read full review of HP Wolf Security »
Anonymous User
Director of Information Security
Bromium has always been super-responsive. We have the support portal. We can quickly put a ticket in there. And we...
Read full review of HP Wolf Security »
Anonymous User
IT Infrastructure Systems Manager at a aerospace/defense firm
Our projects department works with technical support when necessary.
Read full review of HP LaserJet Enterprise »

Review 1 of 10

Technical Support

No Data Available

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