Compare Dell Technologies vs Exterro

Dell Technologies

Based on 2606 reviews.

Exterro

Based on 9 reviews.

Latest Research

Buyer's Guide

Exterro vs. kCura Relativity

November 2026

kCura Relativity vs. Exterro

Updated: November 2026

Sample Customers

Exterro

Allstate, Statoil, AOL, Nike, Citgo, Target, UnitedHealth Group, Microsoft, MetLife, VISA, Oracle, American Express

Popular Solutions

Dell PowerEdge R-Series

197 reviews

Dell Business Laptops

248 reviews

Dell PowerStore

171 reviews

Exterro

6 reviews

AccessData FTK [EOL]

0 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Outsourcing Company

13%

Construction Company

10%

University

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Khushi Gupta
Assistant Professor of Cybersecurity at a university
I have used Exterro at a couple of instances. I've used Exterro throughout my internships as a digital forensic...
Read full review of Exterro »
Anonymous User
Senior Digital Forensic Analyst at a security firm

Read full review of AccessData FTK [EOL] »

Review 1 of 2

Customer Service

Michael Wenn
CEO / Co-Founder at Aiops ltd
I would have earlier rated the solution's technical support a four out of ten. However, since it's owned by Dell now,...
Read full review of Moogsoft »
Triet Pham
Information Technology Technician at Lac Viet Computing
The solution's technical support team is slow in Vietnam. I rate the technical support a six out of ten.
Read full review of Dell PowerScale »
Brian Mijnals
System Administrator at Elde College
The support is getting better. Before, we had to call and explain what was going on. Now, the support has a website....
Read full review of Dell PowerEdge R-Series »
Alex Sawa
Solutions Architect at Netwitz Sdn Bhd
I would rate the technical support for Dell PowerStore as nine.
Read full review of Dell PowerStore »
Christoffer Salhammar
CIO at Carmenta
Overall, I would rate support for Dell Business Laptops an eight. It depends on the agent that you reach because some...
Read full review of Dell Business Laptops »
LANRE OGUNDARE
Senior System Engineer at Tenece Professional services
My experience overall with technical support from Dell for Dell PowerStore is very satisfactory. Their support is...
Read full review of Dell PowerStore »
Matthew Brockinton
Director, Information Technology at Mantis Space
If I were recommending Dell Business Laptops to a peer, I would highlight the ease of use, the support they offer...
Read full review of Dell Business Laptops »
Anonymous User
Network Admin at a university
So far, the technical support has been pretty good. We actually worked with a third-party who worked with Dell on the...
Read full review of VxRail »
Anonymous User
It adviser at a security firm
Dell's technical support is professional, however, they are not very available at the very moment I need them....
Read full review of Dell SC Series »
Anonymous User
Manager Private Cloud Solutions at ufone
We have regular contact with the customer support team. We recently changed the ECRS server to the LCDRS server. This...
Read full review of Dell CloudIQ »
Anonymous User
Storage Administrator at a tech services company
Technical support has been good.
Read full review of Dell PowerMax »
Anonymous User
SR system engineer at a retailer
The customer support for Dell APEX is very good. I rate the customer support for Dell APEX an 8 out of 10, as I got...
Read full review of Dell APEX »
Mazen Jamal Eddine
Associate Business Manager at a tech services company
Technical support receives 8 out of 10. It depends on the client, actually. If they bought ProSupport Plus, the...
Read full review of Dell PowerEdge T-Series »
Bruce Lebitz
Chief Operating Officer at Berry Solutions Group
In terms of my overall experience with Dell as a company, we work through distributors mostly, not anybody through...
Read full review of Dell Business Laptops »
Anonymous User
Technical Consultant at a tech services company
Technical support should be a lot better.
Read full review of Dell NetWorker »
Anonymous User
Senior Account Manager at a tech services company
The customer support is very good.
Read full review of Dell NetWorker »
Martin Varmus
Chief Executive Officer at a tech services company
We have not had any issues in the last nine years but we did have some small storage that filled up quickly so we had...
Read full review of Dell PowerFlex »
Gilberto Valderas
head of AI R&D at Rooster AI
My experience with customer support was great the first time, but I think it depends on your relationship with the...
Read full review of Dell Business Laptops »
Evandro Franca
Gerente de Ti Usuário Final at a energy/utilities company
Regarding the added service and after-sales experience, I have personalized support. All my support is based in...
Read full review of Dell Business Laptops »
MitchellAdams
IT Service Desk Support Analyst at a construction company
My experience with Dell Business Laptops support has been pretty responsive. As of lately, with Dell support, we have...
Read full review of Dell Business Laptops »
Todd Grimes
IT Architect at Synoptek
Their support is probably the best I have ever worked with.
Read full review of Dell SC Series »
Anonymous User
Senior Director, Engineering at a tech vendor
I am comfortable with the Dell technical support. I work with them all the time. We've had some issues with parts...
Read full review of Dell PowerStore »
Valdo Kanemägi
Team Leader, Operating Systems at a computer software company
The technical support is good.
Read full review of Dell PowerStore »
Anonymous User
Infrastructure Manager at a non-tech company
I would evaluate the customer service and technical support as good. We normally go through our reseller, and then...
Read full review of Dell PowerStore »
Anonymous User
Sales Manager at a tech services company
The first layer of technical support is not well equipped to help you identify the root cause of issues. However, the...
Read full review of VxRail »
Anonymous User
Manager Cloud Operations at a tech vendor
The technical support is excellent. We have always had great support.
Read full review of Dell PowerMax »
Anonymous User
Storage Administrator
The best tech support we've had has been from EMC.
Read full review of VNX [EOL] »
Joakim
Vmware Vsphere System Engineer at a retailer
We contacted them once about to test a VxRail solution. That was quick, and it was working, so it's hard to gauge...
Read full review of Dell PowerStore »
Diego Scaravaggi
System Administrator at Fortech
The solution's technical support is excellent. I rate the technical support a ten out of ten.
Read full review of Dell PowerStore »
Consulti67
Consultant at a financial services firm
I really haven't had any experience with technical support from the Moogsoft company as I don't think we ever had to...
Read full review of Moogsoft »

Review 1 of 30

Debarun Mazumder
Student at The Assam Royal Global University
I did not reach out for help, but the customer experience was good. I have seen positive feedback, and the customer...
Read full review of Exterro »
Khushi Gupta
Assistant Professor of Cybersecurity at a university
I am not sure if my students reached out for help because they usually reach out to me for help. When it comes to...
Read full review of Exterro »
Jordino Jordino
Cto at None
I have not had any need for contacting support regarding customer service.
Read full review of Exterro »
Anonymous User
Senior Digital Forensic Analyst at a security firm
Technical support is good.
Read full review of AccessData FTK [EOL] »
Anonymous User
Teaching Fellow In Digital Forensics And Cybersecurity at a university
I have not interacted with Exterro's customer support, and I am not sure if my colleagues have done so.
Read full review of Exterro »
Anonymous User
CISO at a tech services company
I rate customer support a nine. The company that provides us technical assistance is TechBiz here in Brazil. They are...
Read full review of Exterro »
Paolo Mitchell Perez
IT Analyst III at Federal Credit Union Bank
Technical support is good. We know the people to contact from the Exterro side. I can only think of one situation...
Read full review of Exterro »

Review 1 of 7

Technical Support

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