Compare Dell Technologies vs Equinix

Dell Technologies

Based on 2455 reviews.

Equinix

Sample Customers

Moogsoft

RetailNext

Dell CloudIQ

North Carolina State University

Dell OpenManage Enterprise

University of Pisa, CERN

Equinix IBX SmartView

CyberAgent, Inc, Tokyo Gas i Net , Mitsubishi UFJ NICOS, Carsales, Sumishin SBI Net Bank Ltd.

Popular Solutions

Dell PowerEdge R-Series

178 reviews

Dell PowerStore

162 reviews

Dell Unity XT

8 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

Construction Company

17%

Financial Services Firm

11%

Comms Service Provider

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

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Customer Service

Mahendra Basera
Sr. Engineer at InterGlobe Technology Quotient
Dell has given a special discount for that purchase and the support is always a positive factor from Dell's side. We...
Read full review of Dell PowerEdge C- Series »
Muhammad-Hassan
Deputy Manager - Virtualization at a energy/utilities company
The automatic creation of support tickets Whenever an issue arises, ESRS and VxRail are present and automatically...
Read full review of VxRail »
Anil Rahulwar
L3 Storage Engineer at Capgemini
Customer service for Dell PowerProtect Cloud Snapshot is good. It provides quick resolution capabilities through...
Read full review of Dell PowerProtect Cloud Snapshot »
Kitmeer-Ahmad
Product Manager, Dell Client Solutions at Team Computers
I evaluate the customer service and technical support team of Dell as fantastic. When I raise a ticket or call the...
Read full review of Dell PowerProtect Data Manager »
HansThilen
System Technician at Lidingö stad
I rate support nine or 10.
Read full review of Dell PowerEdge R-Series »
Aqib Butt
Enterprise Solution Manager at a tech services company
Dell’s support team is highly responsive, especially under ProSupport Plus or Mission Critical SLAs. Cases are...
Read full review of Dell PowerFlex »
Mohsin-Raza
Manager Data Center & Services at a financial services firm
We do not have any experience with customer service and support because we have not faced any issues with the solution.
Read full review of Dell CloudIQ »
Angel Lacerna
Oficial Senior at a financial services firm
On a scale of one to ten, I would score the technical support a seven. I give it a seven because sometimes the...
Read full review of Dell PowerProtect Backup Services »
Mohamed-Mousa
IT Manager at a media company
Their support is excellent, but here I'm referring to all our Dell products, because I haven't had to contact them...
Read full review of Dell PowerEdge R-Series »
Lysias Albert Singbo
Senior Systems Engineer at AfDB
Dell NetWorkers’ technical support services need improvement.
Read full review of Dell NetWorker »
Hassan_Zaki
Senior Pre Sales Section Manager at VAS Integrated Solutions
The support is acceptable but not great. The teams are capable enough and can solve problems, but they take some time...
Read full review of Dell PowerProtect Data Manager »
Koba Sopromadze
Head of IT Infrastructure at a financial services firm
Technical support is good. We have received good next-day technical support from them.
Read full review of Dell SC Series »
Ayodeji Oyewole
Managing Director at Atlantic factorial
Customer service used to be good. Currently, I'm unsure of its quality, and I would rate it around five out of ten.
Read full review of Dell Avamar »
Ali Abdullrahman
Dell Services Manager at ICS Technologies
The technical support services are good.
Read full review of Dell PowerEdge T-Series »
Manfred Reichard
Senior Customer Solution Architect at Vodafone
I rate Dell support as good. On a scale from one to ten, I would say nine. There are sometimes challenges with...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Director, Solutions Architecture at a outsourcing company
I would evaluate customer service and technical support as fantastic. The 4-hour part dispatch is excellent compared...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Data Center Supervisor
I have called the SC Series support and they've been great.
Read full review of Dell SC Series »
Anonymous User
Senior System Administrator at a tech vendor
The customer support is average; I would rate it seven out of ten.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Data Warehouse Manager at a construction company
We've only had to raise a couple of cases with technical support and the response time was adequate.
Read full review of Dell VxBlock System »
Gene Uhl
Network Manager at a government
In recent months, their backend technical support has waned a little bit. They need to address the first-line...
Read full review of Dell PowerScale »
Anonymous User
BT Area Champion/Trainer at a financial services firm
We've had a good experience with technical support. The support mechanism of Dell EMC offers a very quick response....
Read full review of VxRail »
KobusRas
Infrastructure Solutions Architect at a computer software company
I have not interacted with support myself, but our technical engineers have. I have heard from them that the...
Read full review of Dell PowerFlex »
Imran Sideek
Business Development Manager at a computer software company
The customer service and support are okay.
Read full review of Dell vSAN Ready Nodes »
Anonymous User
System Administrator at a media company
We haven't needed to contact technical support.
Read full review of Dell PowerConnect Switches [EOL] »
Mark Glasson
Senior IT Infrastructure Engineer and Administrator at a pharma/biotech company
10 out of 10. One of the most important criteria in our purchasing decisions is the technical support. DELL EMC set...
Read full review of Dell Unity XT »
Bryan Ho
Sales and Business Development at a tech vendor
The customer support for Dell Business Laptops is perfect.
Read full review of Dell Business Laptops »
Anonymous User
Technical Team Lead at a tech services company
We have not called support for three years. The technical documentation is good, so I would give it a rating of 9/10....
Read full review of Dell RecoverPoint »
Wolfgang Grabner
System Engineer at NTS Deutschland GmbH
The Dell support is good. We have good experience starting with the Dell support portal.
Read full review of Dell PowerStore »
Anonymous User
Senior Manager IT at a financial services firm
Tech support is good. Just like most of the EMC products, there is a knowledgeable staff.
Read full review of Dell Unity XT »
Anonymous User
Storage Admin at a financial services firm
We haven't used any tech support for this product.
Read full review of Dell PowerMax »

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No Data Available

Technical Support

No Data Available

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