Compare Dell Technologies vs Optimizely

Dell Technologies

Based on 1780 reviews.

Optimizely

Based on 7 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge Rack Servers

131 reviews

Dell Unity XT

17 reviews

VxRail

30 reviews

Optimizely

0 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

10%

Government

Computer Software Company

17%

Financial Services Firm

11%

Retailer

Performing Arts

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge Rack Servers »
Kuldeep Bh
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »

Review 1 of 5

No Data Available

Customer Service

ValereFEUGWANG
Information System Consultant at CFAO Technologies
Dell support is the best in the world.
Read full review of Dell NetWorker »
Brijesh Pillai
Regional Manager - Enterprise Sales at Noventiq
The technical support from Dell is very good.
Read full review of DD Boost »
Brian Ricci
President at Pinnacle Computer Services, Inc.
The customer service has been excellent. I would rate them a solid nine out of ten.
Read full review of Dell PowerStore »
Nick Hamilton
Enterprise IT Architect at ESTI Consulting Services
The Dell support is excellent, they have a lot of knowledge and can work us through our issues quickly.
Read full review of Dell PowerProtect DD (Data Domain) »
Adam Nawrot
Head of Cloud Services Team at BNP Paribas Bank Polska
The customer service was okay. We contact customer support in case of firmware updates; they do that for us. So we...
Read full review of Dell PowerMax »
YogeshMishra
IT Consultant at Ancura
It's okay. The support is adequate. My support experience is okay. I have raised a few tickets and received support....
Read full review of Dell PowerEdge M »
Anonymous User
Director of Infrastructure Services at a tech services company
I would give technical support a rating of 7/10.
Read full review of Dell XtremIO »
Anonymous User
Virtualization Specialist at a tech services company
Customer Service: The D&I team was very good. Technical Support: Did not use yet.
Read full review of Vblock [EOL] »
Chris-Stanley
IT Manager at Celtic Manor Resort
I would rate technical support as a 10 out of 10.
Read full review of VxRail »
JohnBowling
IT Manager - Storage & Backup at a healthcare company
Technical support is excellent. This product line receives high-level support. The only negative was enough field...
Read full review of Dell XtremIO »
Ahmed_Alaiady
ICT Business Solution Architect at Cloud Technology
Our engineers deal with any support issues we may have.
Read full review of VxRail »
Anonymous User
IT Specialist at a healthcare company
We do use technical support and it is always good.
Read full review of VNX [EOL] »
Anonymous User
Senior Storage Consultant at a financial services firm
Customer Service: On a scale of 1 to 10 : A 10 Technical Support: On a scale of 1 to 10 : A 10 EMC is as far as I am...
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »
Anonymous User
Information Technology Operations Manager at Weber Metals
The technical support is great. We have 24/7 support with a four-hour response. They are responsive and they stay to...
Read full review of Dell SC Series »
Anonymous User
Consultant
If I had to rank Dell support from one to ten, with ten being best and one being worst, I would rank the support as...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Systems Admin at Farm Bureau Health Plans
I think the support from Dell EMC has improved greatly from what I received from EMC before they were purchased. They...
Read full review of Dell Unity XT »
Philippe Bonnemayre
Systems Engineer at BnF
Their support is always very good. It is always a ten out of ten. They have very competent people. There is no need...
Read full review of Dell PowerEdge Rack Servers »
Gerard Gerritsen
Owner at WijZijnDe.IT
Dell's support is very good. They are changing some things within the organization. I have my doubts that where they...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Sr. Systems Analyst
Customer Service: With replication manager, EMC support is pretty good, it seems to be a small team of knowledgeable...
Read full review of Dell AppSync »
Anonymous User
Manager at a pharma/biotech company
I have not contacted technical support. I didn't have any issues during the installation.
Read full review of Dell PowerEdge Rack Servers »
Nick Goodman
Solutions Architect at a tech services company
Regarding Copilot - which is what they called their support, pre-Dell EMC - people have always had nothing but great...
Read full review of Dell SC Series »
Anonymous User
Engineer at a tech services company
When I deployed the Replication Manager and detected issues, I found that the technical support was not really...
Read full review of Dell AppSync »
Ramnesh Kumar
System Administrator at Lovely Professional University
Technical support is good. I can log complaints online through the portal and have engineers in line. I can also take...
Read full review of Dell SC Series »
AlgimantasSlabada
IT Architect at a tech services company
My thoughts on the technical support or customer service from Dell are generally positive; we are very satisfied,...
Read full review of Dell ECS »
Sander Verhulst
System Engineer at South Corporate P2P Fiber Customer
In the beginning, support wasn't that great. However, it got a lot better after a few calls and meetings.
Read full review of VxRail »
Lubabalo Ntoni
Data Centre Systems Engineer at Dube TradePort
Technical support is good.
Read full review of VxRail »
Anonymous User
DGM Data Centre at a manufacturing company
We experienced a problem with the network backup installation, so we called technical support. One of the backups...
Read full review of Dell Avamar »
Anonymous User
IT Server Admin at a tech services company
100%. They are very accommodating, and it is easy to contact them.
Read full review of Dell Unity XT »
Anonymous User
Leiter interne IT und Rechenzentrum at a media company
While previously the realm of technical assistance left much to be desired, with technicians rarely dispatched and...
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Senior Manager of IT at a tech vendor
Dell's support works. Here in Israel, Dell works with a third party that handles the contact with the customer. I...
Read full review of Dell PowerEdge Rack Servers »

Review 1 of 30

Anonymous User
Senior MVT Developer (Multivariate Testing) at a marketing services firm
Customer Service: Customer service is the best in the testing industry; transparent support along with a very strong...
Read full review of Optimizely »
Anonymous User
Especialista de Optimización Web/Mobile at a transportation company
Customer Service: We selected Optimizely among others because of its customer service, which is the best. Technical...
Read full review of Optimizely »
Anonymous User
Design Director at a tech company
Customer Service: Customer service is excellent! It is also backed up by a very engaged community, ready to help you...
Read full review of Optimizely »
Anonymous User
Product Development Manager at a consultancy
Customer Service: Customer service is wonderful. Technical Support: Technical support is wonderful.
Read full review of Optimizely »
Anonymous User
AB Testing and Web Optimization Specialist at a manufacturing company
Customer Service: 8 out of 10. They are a growing company so there have been a couple of handoffs but each time has...
Read full review of Optimizely »

Review 1 of 5

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.