Compare Dell Technologies vs Optimizely

Dell Technologies

Based on 1842 reviews.

Optimizely

Based on 7 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

148 reviews

Dell Unity XT

15 reviews

VxRail

30 reviews

Optimizely

0 reviews

Top Industries

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

16%

Comms Service Provider

10%

Retailer

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ravi Ramananda
Assistant VP, Information Technology at a insurance company
We are using Dell PowerEdge R-Series for multiple applications, majorly for virtualization solutions. We are using...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
KuldeepSingh4
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

No Data Available

Customer Service

Serdar De
IT Manager at ÜÇGE Shopfitting & Design
I take support from a local third-party support firm in Turkey. We do not have local Dell technical support. The...
Read full review of Dell PowerFlex »
Chris Childerhose
Enterprise Architect at ThinkON
Customer Service: Customer service for this unit is top notch and they are fast to get back to you with a Support...
Read full review of Dell PowerProtect DD (Data Domain) »
Louie Clarke
Senior Business Manager (Europe) at a tech consulting company
I do not work directly with the hardware, so I cannot speak from a quality perspective and compare it to others, but...
Read full review of Dell PowerEdge R-Series »
Kleber Fernandes
Diretor Comercial at a security firm
The solution's technical support is good.
Read full review of Dell Data Protection - Endpoint Security Suite [EOL] »
DavidColeman
Sales Engineer at a government
The customer support for this solution is excellent.
Read full review of Dell PowerScale (Isilon) »
Daniel Sjoberg
IT Project Manager at a computer software company
There wasn't a need for my company to engage much with the technical support offered by the product.
Read full review of Dell PowerEdge FX [EOL] »
Vivek Jaiswal
Manager IT at Shriram Pistons
Technical support is good. I get support in a timely manner. Since our last installation, which was in March, we have...
Read full review of Dell Avamar »
Costin Barcanescu
Sales Manager at HTSS
They are now experiencing problems with Dell's specifications. They have a typical reporting period of five days and...
Read full review of Dell PowerMax »
Anonymous User
Senior BDM at a tech services company
Technical support is fantastic. they are quite knowledgeable and responsive. We've extremely happy with the level of...
Read full review of Dell PowerMax »
AhmedHafied
EUC Consultant
I haven't used Dell EMC support. My colleagues made a ticket with Dell EMC one year ago, but it's a strong solution....
Read full review of VxRail »
Freddy Vergara
Director of Maritime Geoinformation at ARMADA DEL ECUADOR
Ecuador is a small market, so we do not have much access to local tech support. There are a lot of local commercial...
Read full review of VxRail »
Anonymous User
Lead Analyst at a financial services firm
The solution’s technical support is excellent.
Read full review of Dell Avamar »
Anonymous User
Storage Solutions Architect at a healthcare company
Technical support has been good and responsive. They know how to fix an issue.
Read full review of Dell Unity XT »
AdnanAli1
Manager at Necsol
Dell support is satisfactory. I always have a good experience with it.
Read full review of Dell PowerEdge MX- Series »
Anonymous User
Virtualization Team Leader at a healthcare company
Technical support is really good. We have had good, high-quality support with our SC Series. They respond quickly.
Read full review of Dell SC Series »
DeclanMcCann
Cloud Consultant at Telefónica Tech UK&I
I rate Dell support six out of 10. It varies. Sometimes it's good. Sometimes it's bad. The response time could be...
Read full review of Dell PowerEdge FX [EOL] »
Anonymous User
Systems Engineer at a government
Their support is something I would rate a 10 because I don't have problems with support. This is one of the reasons...
Read full review of Dell PowerStore »
Anonymous User
Systems Engineer at a tech services company
Technical support is good. Overall we've been satisfied with their service.
Read full review of DD Boost »
Anonymous User
Group IT Manager at a mining and metals company
We had a set of faults when we went live with our last set of servers in the middle of the night, Dell assigned an...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Engineer at a tech services company
7/10
Read full review of Dell NetWorker »
Anonymous User
Sr. Tech Lead
Customer Service: 3.5/5 Technical Support: 3.5/5
Read full review of Dell PowerProtect DD (Data Domain) »
Anonymous User
Manager at a financial services firm
We are satisfied with the technical support.
Read full review of Dell Unity XT »
Anonymous User
Deputy CIO at a insurance company
Dell EMC technical support is very good. I would rate them a 10 out of 10. They take you by the hand and walk you...
Read full review of Dell Unity XT »
Humphrey Hlatshwayo
Systems Engineer at First Rand Bank Ltd.
The technical support is knowledgeable; if we require a replacement part, the engagement is usually within four...
Read full review of Dell vSAN Ready Nodes »
Anonymous User
System Engineer at a computer software company
Dell support is great, with us, at least. We have direct contact with Dell, so whenever we have a question, they are...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Systems Engineer at a energy/utilities company
The technical support is horrible. It took a week for them to get back to us on what caused the outage. Also, there...
Read full review of Dell XtremIO »
Jaseer Kaipancheri
IT Manager at a hospitality company
When I had an incident, the support was good. I would rate it a nine out of ten.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Director of Technical Support at a tech services company
Customer Service: No. Technical Support: Bad. The service left much to be desired, even with the proper support.
Read full review of Dell PowerProtect DD (Data Domain) »
KristianPalsmar
Director of Technology
I'm very satisfied with the company's technical support. It's very nice. We were using Dell's Copilot Support and it...
Read full review of Dell SC Series »
Duane Harvey
Senior Radio Frequncy Systems Engineer at a tech services company
I assess support from Dell as excellent; what I most appreciate is the regional support. At the enterprise level,...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Anonymous User
AB Testing and Web Optimization Specialist at a manufacturing company
Customer Service: 8 out of 10. They are a growing company so there have been a couple of handoffs but each time has...
Read full review of Optimizely »
Anonymous User
Product Development Manager at a consultancy
Customer Service: Customer service is wonderful. Technical Support: Technical support is wonderful.
Read full review of Optimizely »
Anonymous User
Especialista de Optimización Web/Mobile at a transportation company
Customer Service: We selected Optimizely among others because of its customer service, which is the best. Technical...
Read full review of Optimizely »
Anonymous User
Senior MVT Developer (Multivariate Testing) at a marketing services firm
Customer Service: Customer service is the best in the testing industry; transparent support along with a very strong...
Read full review of Optimizely »
Anonymous User
Design Director at a tech company
Customer Service: Customer service is excellent! It is also backed up by a very engaged community, ready to help you...
Read full review of Optimizely »

Review 1 of 5

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.