Compare Dell Technologies vs Devart

Dell Technologies

Based on 2623 reviews.

Devart

Based on 5 reviews.

Sample Customers

Popular Solutions

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

Dell PowerStore

175 reviews

dbForge Studio for SQL Server

1 reviews

Python Connectors

1 reviews

Top Industries

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

13%

Construction Company

13%

Financial Services Firm

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Shakti Gupta
SQL server database administrator at a tech vendor
My main use case for dbForge Studio for SQL Server is monitoring and troubleshooting all SQL servers. I use it as a...
Read full review of dbForge Studio for SQL Server »
Anonymous User
Product Engineer at a tech vendor
Python Connectors are mainly used to connect between the front-end and back-end of a project. It may seem like an API...
Read full review of Python Connectors »

Review 1 of 2

Customer Service

Vaidyanathan Swaminathan
Co Founder at a outsourcing company
Dell's technical support is not that good. The support team takes a long time to respond, and there are challenges...
Read full review of VxRail »
Vaidyanathan Swaminathan
Co Founder at a outsourcing company
The technical support is not good. The resolution takes time. The support quality has decreased after Dell took over...
Read full review of DD Boost »
Sven Rudolph
Principal Consultant at Scitech it solutions GmbH
Dell's technical support and customer service team are brilliant. They provided good service the few times we needed...
Read full review of Dell PowerStore »
Timothy McCarty
Service Engineer at Microsoft
I have no issues with customer support.
Read full review of Dell Business Laptops »
Naresh Ochani
Director at Newera Informatique pvt.ltd
Cybersecurity is in itself a different topic. There are a couple of solutions on DLP and DDA that Dell promotes.
Read full review of Dell PowerStore »
Mohamed Abdel Salam
Senior Sells at ITVIKINGS
I have not experienced any disadvantages when it comes to customer service. The after-sales support is remarkable....
Read full review of Dell PowerEdge VRTX [EOL] »
Sai
Ai/Data Analyst at CSD
I have not reached customer support personally, but one of my teammates faced an issue and praised the customer...
Read full review of Dell Business Laptops »
Kamel Malti
Analyste De Systèmes Informatiques at a comms service provider
Dell support is crucial. It's important to us that the vendor responds and respects the SLA. We don't anticipate any...
Read full review of Dell PowerMax »
Justinecyrile Budhi
IT team lead at a university
Customer support for Dell Business Laptops is very helpful. I have worked in customer support for Dell and know how...
Read full review of Dell Business Laptops »
Mohamed Youssef
Sr. Pre-Sales Engineer at Advanced Technology Company
I am not really impressed by the technical support of this solution. The product really needs better and more support.
Read full review of Dell PowerFlex »
Peter Braack
Principal Consultant at Sycor GmbH
The support is all provided by Dell, and it is quite good.
Read full review of VxRail »
Anonymous User
Backup Systems Engineer at Nordstrom, Inc.
Like any other company, many of the support calls go to places on the other side of the world. It is sometimes...
Read full review of Dell Avamar »
Anonymous User
IT Manager at a agriculture
I haven't used customer service recently. In the past with a different company, I did have an instance where the...
Read full review of Dell Business Laptops »
Buster Henderson
Senior Solutions Architect at a tech vendor
I rate customer service and technical support for Dell PowerEdge XR-Series among the highest. The completeness of the...
Read full review of Dell PowerEdge XR-Series »
Xavier Anthony Raj
HPC Program Manager at University College Dublin
We haven't had many of these issues lately. I would rate Dell support around eight because they have been quite quick...
Read full review of Dell PowerEdge R-Series »
GaneshChaudhary
Technical Consultant Storage And Virtualization at Dixit Infotech
Dell's technical support is very good when evaluated. I would rate the technical support of Dell at 9.5 on a scale of...
Read full review of Dell PowerVault »
Anonymous User
Senior Consultant Server & Storage
Customer Service: 10 of 10. Technical Support: 10 of 10.
Read full review of Dell PowerProtect Data Domain »
Jacco C. van der Weele
Ing at Rijksuniversiteit Groningen
I have used customer service for some problems.My opinion about it is that it is mainly just to get spare parts.My...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Storage Administrator
The best tech support we've had has been from EMC.
Read full review of VNX [EOL] »
HassanZaki
Data Center Manager at overit
Technical support is okay.
Read full review of Dell XtremIO »
Anonymous User
Network Administrator at a construction company
We've used the technical support. They've been great. They have a good system to alert you when there's an issue....
Read full review of Dell Unity XT »
Jason Weabey
Lead Infrastructure Engineer at Lowe's Companies, Inc.
We have dedicated support. We have a great representative, LaShonda, who helps us navigate that. We also have a TAM,...
Read full review of Dell PowerEdge R-Series »
Drew Waldron
Systems Administrator at a aerospace/defense firm
If I were recommending Dell Business Laptops to a peer, I would say the ease of use and price point are significant...
Read full review of Dell Business Laptops »
Anonymous User
Cloud Pre Sales Engineer at a computer software company
When asked how I would rate their technical support from one to ten, I say nine. Nine out of ten means there is still...
Read full review of Dell PowerStore »
Taj Hussain
Team Lead, Technology Support & Services at ibl-unisys
I would rate the technical support by Dell a solid eight out of ten. I would rate their current support an eight out...
Read full review of Dell Unity XT »
Anonymous User
CTO at a cloud solution provider
They are pretty responsive. I would rate them a nine out of ten.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Architect at a manufacturing company
We don't reach out to EMC's technical support. We use a third-party.
Read full review of Dell VxBlock System »
Anonymous User
BI Project Manager/ Scrum Master at a computer software company
Their L1 support is not so good as of now. They have recently outsourced to a company, and they are not doing good....
Read full review of Dell RecoverPoint for Virtual Machines »
Abdullah Mahmood
Network and System Administrator at TWD Technologies Ltd.
Right now technical support is not under Dell's support as Dell just supports the solution for up to five years....
Read full review of Dell EqualLogic PS series »
Anonymous User
Hardware Team Leader at Giza Systems
The technical support is great. We haven't had any issues. The only problem, sometimes, is that you deal with vendors...
Read full review of Dell PowerFlex »

Review 1 of 30

Lucas Dreyer
Data Engineer at BBD
In terms of technical support, most of what I need to find, I find on Stack Overflow, and using Google searches, and...
Read full review of dbForge Studio for SQL Server »
Anonymous User
Senior business Intelligence consultant at Asociación SevillaUP
I did not use the service yet.
Read full review of dbForge Studio for SQL Server »
Ayodele-Makun
Head BI SBU at a tech services company
I have not contacted technical support. If I have an issue, I search or I query the knowledge base.
Read full review of dbForge Studio for SQL Server »
Anonymous User
Product Engineer at a tech vendor
We did not have many issues connecting with customer support, and it has been an overall smooth experience.
Read full review of Python Connectors »

Review 1 of 4

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.