Compare Datamatics vs TIBCO

Datamatics

Based on 4 reviews.

TIBCO

Based on 190 reviews.

Sample Customers

Datamatics TruBI

ARI Global Fleet Management, Ashapura Minechem Ltd, Blue Star, BUPA, Memphis Area Transit Authority (MATA)

TIBCO Spotfire

Allergan, ASSS de Montreal, Avantium, Blue River, Bank of Montreal, Citibank, FrieslandCampina, Hellmann Logistics, Merck, Novartis

Popular Solutions

2 reviews

1 reviews

11 reviews

11 reviews

10 reviews

Top Industries

Computer Software Company

22%

Comms Service Provider

Real Estate/Law Firm

Educational Organization

Financial Services Firm

20%

Computer Software Company

13%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IqbalSiddique
Business Head at MCS india
We use the product for API and interface collections.
Read full review of Datamatics TruCap+ »
Michael Rider
CTO/ Co-Founder at a consultancy
Our primary use case for the solution is pulling rates and doing back-office RPA work for banks and credit unions.
Read full review of Datamatics TruBot »

Review 1 of 2

Ray Ochieng
Integration Lead at a comms service provider
I use TIBCO Enterprise Message Service for some of my internal communications. For instance, if there is an API...
Read full review of TIBCO Enterprise Message Service »
Manoel Pereira De Lima Junior
IT Specialist focused on Application Architecture at a financial services firm
We have many use cases for TIBCO Rendezvous. For example, since 2008 we are using it as the middleware of integration...
Read full review of TIBCO Rendezvous »
Anonymous User
Lead Data Modeler - Enterprise Data Strategies and Services at a financial services firm
We're using the solution for reference data, master data management. To basically implement data governance around...
Read full review of TIBCO EBX »
Anonymous User
Senior Security Analyst

Read full review of LogLogic »
Veeresh-SHRINGARI
Portfolio Manager, AI & ML at a healthcare company
We primarily use the solution to take the data for a week or month and develop reports for data support on the...
Read full review of TIBCO Data Science »

Review 1 of 5

Customer Service

Michael Rider
CTO/ Co-Founder at a consultancy
The customer service and support team are responsive. We had a great experience with them.
Read full review of Datamatics TruBot »
Michael Rider
CTO/ Co-Founder at a consultancy
I would evaluate the customer support as excellent, they're very responsive. Every time I've reached out to the...
Read full review of Datamatics TruBot »

Review 1 of 2

Muzaffer Yöntem
Managing Partner at Infolitik İş Çözümleri
The customer support for this solution is very good.
Read full review of TIBCO Spotfire »
Vinod-Parmar
Manager, Technical Services Owner at Insignia
We contact the technical support team from time to time. The support personnel are usually good.
Read full review of TIBCO BusinessWorks »
GouravSuri
Software Engineer (L4) at Uber
The solution’s technical support is good.
Read full review of TIBCO Scribe »
Ishtiaque Ali
Data Analytics Solution Architect at Cinergie Digital
The technical support is good.
Read full review of TIBCO Spotfire »
Ray Ochieng
Integration Lead at a comms service provider
In terms of support, sometimes we get the engineers that are assigned. They don't understand the internal workings of...
Read full review of TIBCO ActiveMatrix BPM »
Samy Abushanab
Senior Software Development Team Leader at sejel
From what I have heard from my colleagues, they are very satisfied with the technical support they have. They...
Read full review of TIBCO iProcess Suite »
Anonymous User
Integration Analyst at a tech services company
Technical support is average.
Read full review of TIBCO Spotfire »
Anonymous User
Test Engineer at a healthcare company
I can't say; I have not reached out to customer service for Spotfire. However, there is an abundance of knowledge...
Read full review of TIBCO Spotfire »
reviewer982592
Solutions Architect at a transportation company
Getting support from TIBCO on a particular issue takes a lot of turnaround time.
Read full review of TIBCO BusinessWorks »
Anonymous User
Business Intelligence Lead at a transportation company
Excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Integration Architect at a media company
Their customer support was pretty good. They resolved the problem every time, but sometimes there were technical...
Read full review of TIBCO Cloud API Management »
Anonymous User
Consultant at a comms service provider
The technical support is bad. We asked technical support a few questions and it was very difficult to get them...
Read full review of TIBCO tibbr »
Anonymous User
Managing Executive at System Business, s. r. o.
It is a good forum.
Read full review of TIBCO Jaspersoft »
Anonymous User
Business Analyst at a aerospace/defense firm
Technical support and customer service is 5/10. For technical questions, their support team is responsive and...
Read full review of TIBCO Spotfire »
Anonymous User
Senior Application Specialist at a healthcare company
Personally, I have never had to use technical support.
Read full review of TIBCO Spotfire »
MarioGuerrero
CEO - Director General at Megapractical
I don't work directly with technical support, but my team does. To my knowledge, they have not had any issues with...
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
Development Engineer at a tech services company
Customer support is very efficient.
Read full review of TIBCO BusinessWorks »
Anonymous User
AVP, Data Analyst - Expert at a financial services firm
Technical support is exemplary.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Programming Analyst at a pharma/biotech company
Tibco is always helpful with problems.
Read full review of TIBCO Spotfire »
Anonymous User
Project Manager / Application Engineer (Senior) at a financial services firm
They're pretty good with the technical support. TIBCO has been a good vendor for technical support.
Read full review of TIBCO Rendezvous »
Anonymous User
Vice President, Scientific Analytics at a healthcare company
Technical support was excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Systems Architect - Business Intelligence at a marketing services firm
Technical support can be a slow process involving email threads and scheduling screen share meetings, but they...
Read full review of TIBCO Spotfire »
Anonymous User
Director, Operational Risk BI & Big Data Analytics
Technical support has been really great. Usually questions get answered within 24 hrs.
Read full review of TIBCO Jaspersoft »
Kumar-Gaurav
Technical Lead at a tech vendor
I have used technical support several times and they are very good.
Read full review of TIBCO Jaspersoft »
Anonymous User
Manager at a consultancy
The technical support is average.
Read full review of TIBCO Jaspersoft »
Anonymous User
Data Architect at a comms service provider
Customer Service: As I am using the community edition, no customer service is provided. However, it is easy to get...
Read full review of TIBCO Jaspersoft »
Anonymous User
Vice President - Fixed Income at a financial services firm
Technical support is medium. They don’t have a user hotline to call. Any technical issue will have to be either...
Read full review of TIBCO Spotfire »
Anonymous User
Senior Technical Architect
The customer service is good, we get all levels of expertise on it.
Read full review of TIBCO EBX »
Anonymous User
Spotfire consultant at a tech services company
Technical support provided very fast response times and helpful people. Excellent.
Read full review of TIBCO Spotfire »
JacekSierajewski
Tibco Spotfire Expert (contractor via Amaris) at GSK
I have been in touch with technical support and I am satisfied with my experience.
Read full review of TIBCO Data Science »

Review 1 of 30

Technical Support

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