Compare CrowdStrike vs Dell Technologies

CrowdStrike

Based on 438 reviews.

Dell Technologies

Based on 2623 reviews.

Latest Research

Buyer's Guide

CrowdStrike Falcon vs. Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro

September 2026

Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro vs. CrowdStrike Falcon

Updated: September 2026

Buyer's Guide

CrowdStrike Falcon vs. Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro

September 2026

CrowdStrike Falcon vs. Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro

Updated: September 2026

Sample Customers

Popular Solutions

CrowdStrike Falcon

83 reviews

CrowdStrike Falcon Complete MDR

23 reviews

CrowdStrike Falcon Cloud Security

24 reviews

Dell PowerEdge R-Series

198 reviews

Dell Business Laptops

253 reviews

Dell PowerStore

175 reviews

Top Industries

Outsourcing Company

10%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
I use Charlotte AI primarily for incident response, focusing on service tickets and incident tickets.
Read full review of Charlotte AI »
Anonymous User
Security Analyst at a real estate/law firm
The security challenges and resource constraints that led our organization to choose CrowdStrike Falcon Complete MDR...
Read full review of CrowdStrike Falcon Complete MDR »
Kapil Sanubala
IAM Senior Software Engineer at MGM Resorts International
I work on Identity Governance for this solution. We onboard the logs into the SIEM, into CrowdStrike Falcon, and we...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Senior Manager at a consultancy
I tend to focus on SIEM implementations, so using CrowdStrike Falcon Insight XDR involves getting that agent out...
Read full review of CrowdStrike Falcon Insight XDR »

Review 1 of 5

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Renju Varghese
General Manager at a computer software company
The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could...
Read full review of CrowdStrike Falcon Complete MDR »
Syed Ubaid Ali Jafri
Head of Cyber Defense & Offensive Security at Habib Bank Limited
When it comes to customer service and support is that the principal engages whenever required.
Read full review of CrowdStrike Falcon »
Ashutosh Jha
Project engineer at IT Solution india private limited
Customer support is good for CrowdStrike Falcon; they have the best support.
Read full review of CrowdStrike Falcon »
Justin Pitts
IT Director at a construction company
CrowdStrike Falcon Insight XDR support is amazing, and I really am thankful for it. CrowdStrike Falcon Insight XDR...
Read full review of CrowdStrike Falcon Insight XDR »
Diego Mendonça
Head of cybersecurity at a outsourcing company
Currently, we are already well advised and well supported by the CrowdStrike team.
Read full review of CrowdStrike Falcon Guardian (AIDR) »
Pedro Barros
Security Analyst at a energy/utilities company
Regarding technical support, the response time typically takes a few hours. The speed of response may be influenced...
Read full review of CrowdStrike Falcon Cloud Security »
Innam Ul Haq
Cyber Security Engineer at Amazure Technologies Private Limited
The technical support is good. We access through our OEM partner whenever support is required.
Read full review of CrowdStrike Falcon Cloud Security »
Ergest Alite
Head of Presales Engineering Department at One Albania
We contacted technical support once and there was a delay from that SOC center. We haven't contacted support again.
Read full review of CrowdStrike Falcon Complete MDR »
Nakul Chopra
Owner at IT Solution
We have yet to contact technical support. I can't speak to how their services are.
Read full review of CrowdStrike Falcon »
Abhishek A
Trainee Engineer at COMPASS IT Solutions & Services Pvt.Ltd.
We have a Technical Account Manager (TAM). We can directly call them and raise a ticket. Initially, it was a six or...
Read full review of CrowdStrike Falcon »
Anonymous User
Information Security Officer at a financial services firm
We used technical support for the implementation of the solution and it was a good experience. They know the products...
Read full review of CrowdStrike Falcon »
Anonymous User
Gerente General de IngenierÃa y Servicios at a tech services company
We have needed to create a service request with support. It took them to solve one incident three days. They could be...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Security Analyst at a computer software company
The technical support is good, they are available for our needs.
Read full review of CrowdStrike Falcon »
Anonymous User
Consultant at a computer software company
My experience has been good so far.
Read full review of CrowdStrike Falcon »
Anonymous User
Co-Founder and Geschäftsführer at a financial services firm
I am very satisfied with the customer support of CrowdStrike Falcon Cloud Security so far. Follow-up questions were...
Read full review of CrowdStrike Falcon Cloud Security »
Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
Technical support depends on a system integrator. CrowdStrike technical support regarding Identity Protection has a...
Read full review of CrowdStrike Falcon »
Anonymous User
IT Director at a computer software company
The technical support is good.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Analista de segurança de TI at a tech services company
The technical support is very good, it is perfect.
Read full review of CrowdStrike Falcon »
KajeevanRajanayagam
Cyber Security Manager at a healthcare company
My team has interacted with tech support and I believe the issues were resolved in a timely manner.
Read full review of CrowdStrike Falcon »
Anonymous User
Director of Information Assurance at a computer software company
I have not used the support.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
SOC Team Leader at a retailer
I evaluate CrowdStrike support as very good because I had to use it a couple of times and my problems were always...
Read full review of CrowdStrike Falcon Guardian (AIDR) »
Anonymous User
Sales Representative at a tech vendor
I have only heard the best about CrowdStrike's support. My customer never complains, so I am happy if the customer...
Read full review of Falcon LogScale [EOL] »
Anonymous User
System Engineer at a tech consulting company
Technical support response times are contingent upon the severity level of the issue. However, we ensure prompt...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
IT Security Engineer at a financial services firm
CrowdStrike has been a good partner, but there are times when we need to escalate support faster. With any large...
Read full review of CrowdStrike Falcon »
Anonymous User
Cloud And Security Operations Engineer at a hospitality company
I would evaluate CrowdStrike's support as reasonably fast when we have used them. Most of the time, we get answers to...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Security Engineer at a healthcare company
I have never had to contact support for Charlotte AI, so I cannot evaluate it. The process of opening tickets for...
Read full review of Charlotte AI »
Anonymous User
Cybersecurity Analyst at a construction company
On a scale from one to ten, I would rate customer service and technical support a ten.
Read full review of CrowdStrike Falcon Next-Gen Identity Security »
GeofreyMwaseba
SOC Analyst at a financial services firm
We have contacted technical support multiple times. I would rate the technical support a three and a half out of...
Read full review of CrowdStrike Falcon »
Anonymous User
AVP of Tech at a insurance company
I've never dealt with technical support.
Read full review of CrowdStrike Falcon »
Kayla Rochester Clarke
ICT Director at The Ministry of Justice
When we recently got the licenses, we were told to do something. When we observed that we didn't want to transfer...
Read full review of CrowdStrike Falcon Cloud Security »

Review 1 of 30

Nishant Ambast
Deputy Manager at Arya Omnitalk Wireless Solutions Private Limited
The support was good.
Read full review of Dell PowerEdge C- Series »
Abdellah Djebli
Senior Technical Manager, Epic program at a healthcare company
The technical support services are good, especially when we have connected with the right individuals or specialists.
Read full review of Dell NetWorker »
Yaswanth Yathaluru
Sr. Storage & Backup Engineer at a retailer
We have direct Dell support only.
Read full review of Dell PowerScale »
Rahul G
Sr. Technology Analyst at Sun Technologies
It is more than satisfactory, it is really good because they always respond to emails and issues immediately. They...
Read full review of VxRail »
Ajit Pratap Kundan
Manager Solution Consulting at Accops Systems Pvt Ltd
They are the best. From Dell's perspective, they have improved significantly. They provide a response time of 30...
Read full review of Dell PowerStore »
Yaroslav Shehtman
Integration Engineer at a computer software company
I like Dell's tech support very much. Not just for PowerEdge Rack servers but for all of Dell's products, if I have...
Read full review of Dell PowerEdge R-Series »
Vaidyanathan Swaminathan
Co Founder at a outsourcing company
Technical support is somewhere around six or seven on a scale from one to ten. The challenge is that support is not...
Read full review of Dell PowerEdge C- Series »
Danno Johnson
Senior Network System Engineer at a tech services company
I have been in contact with technical support a lot. Sometimes I run into little anomalies that I need an explanation...
Read full review of Dell PowerEdge R-Series »
Arbnor Mehana
Co Chief Technology Officer at Tessa Tech Prishtina
We had cases when we needed support from the Dell technical support team, which is quite good for consultancy and...
Read full review of Dell PowerStore »
Ahmad Al-khuffsh
Assistant Manager Senior Systems Administrator at a financial services firm
We have a local vendor who is experienced and responsible for the delivery and installation. They were able to fix...
Read full review of Dell PowerProtect Cyber Recovery »
Anonymous User
Backup Systems Engineer at Nordstrom, Inc.
Like any other company, many of the support calls go to places on the other side of the world. It is sometimes...
Read full review of Dell Avamar »
Anonymous User
Storage Engineer at a healthcare company
Technical support is excellent.
Read full review of Dell XtremIO »
Thad Wireman
IT Technician at Engineering Innovation, Inc.
It is definitely going to be part customer support and their willingness to communicate, part their willingness to...
Read full review of Dell Business Laptops »
Florent ADODO
IT Assistant at Hotel 2 Fevrier
The critical issue is when you send them an email, you will not get a reply for two or three days. They are happy to...
Read full review of Dell PowerEdge R-Series »
Merin David
End User Manager at a financial services firm
When it comes to hardware replacement and other issues I faced previously, the response has been good. I would rate...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Engineer of IT Operations at a consultancy
Dell EMC technical support is pretty quick.
Read full review of Dell Unity XT »
Evandro Franca
Gerente de Ti Usuário Final at a energy/utilities company
Regarding the added service and after-sales experience, I have personalized support. All my support is based in...
Read full review of Dell Business Laptops »
Robert Bell
System Engineer at a retailer
I would evaluate customer service and tech support at the highest level. They have always been able to resolve issues...
Read full review of Dell PowerEdge XR-Series »
Anonymous User
Engineer at a legal firm
I have used technical support several times. I have two tickets open right now. They are usually pretty responsive....
Read full review of VxRail »
Fabrice Valerio
Adj Directeur at Boursorama
Their support needs improvement. Delivery times are quite substantial, and customer service is very important to us....
Read full review of Dell PowerEdge R-Series »
GopiP1
Data Center Engineer at Times Internet
I would rate the technical support a seven out of ten.
Read full review of Dell PowerStore »
Alfredo Najera
Director of operations and projects at SERTEI Soluciones Informáticas
Their technical support is good. Sometimes, there is a delay in the replacement of the parts, but they are generally...
Read full review of Dell PowerConnect Switches [EOL] »
Ulrich Fuchs
Service Manager at a outsourcing company
When we chose Dell Business Laptops, we addressed two needs. We have hundreds of Dell servers, storage, and...
Read full review of Dell Business Laptops »
Aamir Hussain
Senior Network Specialist at Al Ghurair Investments
My experience with the technical support of Dell PowerStore is good. They are available in the UAE, and whenever we...
Read full review of Dell PowerStore »
Anonymous User
Lead Manager at a tech services company
The support that we get for Dell EMC storage has been fantastic.
Read full review of Dell Unity XT »
Anonymous User
Director of Computing, Biostatistics at a healthcare company
The technical support for the solution was really good. Dell offers support as a service while selling a product, so...
Read full review of Dell EqualLogic PS series »
Anonymous User
Sr. Executive IT - India & Subcontinent at a manufacturing company
Customer support for Dell is great. I have already mentioned that their after-sales service includes arranging boot...
Read full review of Dell Business Laptops »
AnindyaSinha
Business Development Manager at a media company
Technical support is good.
Read full review of Dell NetWorker »
Rahul Rukhaiyar
Senior technical manager at a recreational facilities/services company
We contact technical support whenever there's a hardware failure. If there is a software glitch, such as the one we...
Read full review of Dell XtremIO »
Anonymous User
Solution Architect at a outsourcing company
Technical support by Dell is much better, but generally, there is a lot of dependency on Dell technical support. For...
Read full review of Dell PowerStore »

Review 1 of 30

Technical Support

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