Compare CrowdStrike vs Cyberbit

CrowdStrike

Based on 268 reviews.

Cyberbit

Latest Research

Buyer's Guide

CrowdStrike Falcon vs. Microsoft Defender for Endpoint

September 2025

Microsoft Defender for Endpoint vs. CrowdStrike Falcon

Updated: September 2025

Sample Customers

Popular Solutions

CrowdStrike Falcon

49 reviews

CrowdStrike Falcon Complete MDR

17 reviews

CrowdStrike Falcon Cloud Security

27 reviews

Top Industries

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Government

Financial Services Firm

15%

University

10%

Manufacturing Company

10%

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Chethan R
Windows Security Patching Operation III (Cyber Operations) at CBTS
We mostly use CrowdStrike Falcon Cloud Security for different clients across the globe, and we have installed all the...
Read full review of CrowdStrike Falcon Cloud Security »
HectorRios
IT COMMUNICATIONS AND NETWORKS at Américas BPS
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use...
Read full review of CrowdStrike Observability »
Waleed Omar
Information Security Specialist at Arab Open University
We are protecting our endpoints, workstations, servers, and cloud workloads. This includes effective use of antivirus...
Read full review of CrowdStrike Falcon »
Waleed Omar
Information Security Specialist at Arab Open University
We are using CrowdStrike multiple modules within CrowdStrike. We are using CrowdStrike as an EDR, as an asset...
Read full review of CrowdStrike Falcon Exposure Management »
Muhammad Fahad
Assistant Director to ACIR at Board Of Revenue
There are several use cases for CrowdStrike Falcon Complete MDR. The main ones include 24/7 threat monitoring,...
Read full review of CrowdStrike Falcon Complete MDR »

Review 1 of 5

No Data Available

Customer Service

HectorRios
IT COMMUNICATIONS AND NETWORKS at Américas BPS
I would rate CrowdStrike Observability's support as a nine. We had some difficulties at the beginning, but at this...
Read full review of CrowdStrike Observability »
Alfredo Alvim
Telecommunications Engineer at Portugal Telecom
The support team is not able to resolve our issues in a timely manner. I rate the technical support a seven out of ten.
Read full review of CrowdStrike Falcon Cloud Security »
Muhammad Fahad
Assistant Director to ACIR at Board Of Revenue
The L1 engineer should be more technical to improve the support.
Read full review of CrowdStrike Falcon Complete MDR »
Nakul Chopra
Owner at IT Solution
We have yet to contact technical support. I can't speak to how their services are.
Read full review of CrowdStrike Falcon »
Suzan Demir
Sales Operations Specialist at ADEO IT Consulting Services
CrowdStrike's technical support is good, I haven't heard any complaints about it.
Read full review of CrowdStrike Falcon Complete MDR »
Jawaria Abbas
Security Engineer at a computer software company
I would rate CrowdStrike's support team a three out of ten. Their support is unacceptable for us. We are doing some...
Read full review of CrowdStrike Falcon »
Sandesh Dumbre
Senior Information Security Engineer at a tech services company
I'm absolutely satisfied with CrowdStrike's support. They have a robust support team that is always there to help.
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Mahmoud Hanafi
IT Operation Manager at Orascom Construction Industries
I rate CrowdStrike support 10 out of 10. They have a perfect support team. When we're working with technical support,...
Read full review of CrowdStrike Falcon Complete MDR »
Park Armstrong
Chief Technical and Solution Architect at Vertigo Inc.
CrowdStrike Falcon needs to better its SE sales engineer team. The people didn't fully understand all the different...
Read full review of CrowdStrike Falcon »
Dinesh Yadav
Sales Director at CLOUD MIND
The support is excellent. We rarely need support.
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ManojKumar42
Information Security Engineer at a university
I've found the technical support staff to be less knowledgeable than I'd expect. Ideally, they should have expertise...
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Ben Nnatuanya
Manager, Security Operations Centre at Phillips Consulting Limited
The solution's technical support is handled centrally by CrowdStrike, and the support was also good and knowledgeable.
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Bhim Arora
Group Manager at HCLSoftware
Response resolution time is too high.
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Dario Bigi
Cybersecurity Analyst at a security firm
CrowdStrike's technical support is excellent. The team is highly knowledgeable and provides comprehensive assistance.
Read full review of CrowdStrike Falcon Cloud Security »
JulienGuimelli
Consultant cybersécurité et gouvernance at Groupe AGPM
I haven't contacted support yet.
Read full review of CrowdStrike Falcon Cloud Security »
Murali Krishnan L
Technical Manager (SOC Operations) at Novac Technology Solutions
The support from Crowdstrike Falcon XDR is of a middle level. It is not good and it is not bad. I rate the support...
Read full review of CrowdStrike Falcon »
Senthil Kumar Manian
Director at Zuci Systems
I frequently contact CrowdStrike's support and generally find it to be mostly good. There are options for either...
Read full review of CrowdStrike Observability »
Jorge Pizarro
Senior Engineer at Neosecure
We have contacted the support from CrowdStrike Falcon and it is very good.
Read full review of CrowdStrike Falcon »
Anonymous User
Director - IT Security Operations at a manufacturing company
CrowdStrike's technical support is excellent: * Quick to respond * Quick to help * Very responsive * They have always...
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Anonymous User
Gerente General de IngenierÃa y Servicios at a tech services company
We have needed to create a service request with support. It took them to solve one incident three days. They could be...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Group CIO at a construction company
The technical support team is in the middle range and not very good. We have a dedicated team from CrowdStrike...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Head of IT Department at a pharma/biotech company
I have not needed to use technical support.
Read full review of CrowdStrike Falcon »
Brent Homan
Service at Four-U Office Inc
The technical support so far has just been helping with the setup via the initial webinar. The technician was very...
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Anonymous User
Chief Information Security Officer at a hospitality company
We have been in touch with CrowdStrike technical support and they have been very supportive.
Read full review of CrowdStrike Falcon »
Anonymous User
Chief Technology Officer at a manufacturing company
The technical support is good. We have not had any issues with them.
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Rohith Kumar-Gurram
Cybersecurity Analyst at a computer software company
The technical support is good.
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Kayla Rochester Clarke
ICT Director at The Ministry of Justice
When we recently got the licenses, we were told to do something. When we observed that we didn't want to transfer...
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Partner at Fortium Partners: Interim, virtual & fractional CISO and CPO at a tech services company
I have interacted with them, and they are excellent.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Senior Financial Analyst - Data Analytics at a energy/utilities company
I would say technical support is fairly good. They understand the technology quite well so they are able to support...
Read full review of CrowdStrike Falcon »
Anonymous User
President and CEO at a tech services company
The product works really well. We very rarely had to reach out to technical support. When we reached out to them,...
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Review 1 of 30

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Technical Support

No Data Available

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