Compare CrowdStrike vs Cyberbit

CrowdStrike

Based on 438 reviews.

Cyberbit

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Buyer's Guide

CrowdStrike Falcon vs. Microsoft Defender for Endpoint

October 2026

Microsoft Defender for Endpoint vs. CrowdStrike Falcon

Updated: October 2026

Sample Customers

Popular Solutions

CrowdStrike Falcon

83 reviews

CrowdStrike Falcon Complete MDR

23 reviews

CrowdStrike Falcon Cloud Security

24 reviews

Top Industries

Outsourcing Company

10%

Financial Services Firm

Manufacturing Company

Comms Service Provider

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
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Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
I use Charlotte AI primarily for incident response, focusing on service tickets and incident tickets.
Read full review of Charlotte AI »
Anonymous User
Security Analyst at a real estate/law firm
The security challenges and resource constraints that led our organization to choose CrowdStrike Falcon Complete MDR...
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Kapil Sanubala
IAM Senior Software Engineer at MGM Resorts International
I work on Identity Governance for this solution. We onboard the logs into the SIEM, into CrowdStrike Falcon, and we...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Senior Manager at a consultancy
I tend to focus on SIEM implementations, so using CrowdStrike Falcon Insight XDR involves getting that agent out...
Read full review of CrowdStrike Falcon Insight XDR »

Review 1 of 5

No Data Available

Customer Service

Renju Varghese
General Manager at a computer software company
I have found customer support to be fairly good but it could be quicker.
Read full review of CrowdStrike Falcon Complete MDR »
Jasmin Surani
Senior Cybersecurity Engineer (Security Operations & Engineering) at a manufacturing company
I have been in touch with CrowdStrike's tech support for the past three years. Their support is excellent, quickly...
Read full review of CrowdStrike Falcon Cloud Security »
Chintan-Vyas
Associate Director at a financial services firm
Technical support is average. We are not seeing any extraordinary service and not many issues also. It's average, it...
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Madhawa Liyanage
Cyber Security Consultant - Defensive Security at DeltaSpike Pvt Ltd
We used the support at the initial stages of deployment and the support was good. I became familiar with the tool...
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ManelAlvarez
Technical engineer at Devoteam Management Consulting
The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM...
Read full review of CrowdStrike Observability [EOL] »
Ashutosh Jha
Project engineer at IT Solution india private limited
Customer support is good for CrowdStrike Falcon; they have the best support.
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Mousa Haydari
Head Of Cybersecurity
Customer support with CrowdStrike is very poor; they often respond with scripted answers, as it has become an AI chat...
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Nikhilkumar M
SOC Analyst at a outsourcing company
The customer service has been excellent. We have a dedicated customer relationship with the CrowdStrike team, which...
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Anonymous User
Junior Security Analyst at a outsourcing company
I would rate the technical support of CrowdStrike Observability an eight.
Read full review of CrowdStrike Observability [EOL] »
Anonymous User
System Architect at a university
I evaluate customer service and technical support as easy. We have Falcon Complete, so we just call them, and they...
Read full review of Charlotte AI »
Thomas Zeulner
Chief Information Security Officer at a manufacturing company
We have been in touch with technical support for a few issues. They are quite good and the response is fast.
Read full review of CrowdStrike Falcon »
Wasanchai Homthip
Business Mobility Development (AVP-BMD) at SC Asset
I've never used technical support and cannot speak to how helpful or responsive they would be.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Security Operations at a financial services firm
I would evaluate customer service and technical support for CrowdStrike Falcon Next-Gen SIEM as great. What makes the...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Head Of Information Security at a financial services firm
Our only experience in terms of contacting the technical support team for CrowdStrike Falcon Complete was during...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Team Lead, Security Operations at a tech vendor
CrowdStrike Falcon differentiates itself from other cybersecurity platforms I have used or evaluated by being a...
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Anonymous User
IT Support Engineer at a media company
I have limited contact with customer support for CrowdStrike Falcon, but the group that helped onboard us was great....
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Anonymous User
Cybersecurity Advisor at a security firm
Technical support is good. The company also offered training for resellers.
Read full review of CrowdStrike Falcon Complete MDR »
Luke Hadley
Information Security Risk Analyst at a financial services firm
Our customer support experience has been that our account manager is really good. He's always reaching out to ensure...
Read full review of CrowdStrike Falcon »
Anonymous User
Director Of Infrastructure Solutions at a computer software company
Support is very good. They were very helpful during setup. They got back to us pretty quickly. We haven't had any...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Deputy Manager Of Information Technology at a consultancy
They have been very responsive. There are no concerns about their service.
Read full review of CrowdStrike Falcon Complete MDR »
NormanCyman
IT Security Analyst at U.S. Venture, Inc.
I have never used their standard technical support. I do everything through their unofficial Reddit support forum....
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Anonymous User
Research Assistant at a financial services firm
I think the support team is excellent and able to push our tickets through efficiently. I evaluate customer service...
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Smaan Boonsamorn
Senior Solution Manager at a tech services company
The technical support is good. However, the technical support is outsourced to India which causes some language...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Senior Security Analyst at a healthcare company
I evaluate customer service and technical support as great. What makes customer service and technical support great...
Read full review of Charlotte AI »
Anonymous User
Global Data Protection/Privacy Manager, FIP, CIPP/E, CIPM, CISSP at a manufacturing company
I've never been in touch with technical support. A different team handles that aspect. I cannot speak to how helpful...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Information Security Analyst at a wholesaler/distributor
I find the customer service of CrowdStrike Falcon to be very friendly and very fast. I would rate the customer...
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Bicky Simon
Lead Endpoint Security Engineer at Depository Trust & Clearing Corporation
I evaluate customer service and technical support as excellent. I have seen better improvement than other vendors I...
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Sho Omoto
Senior Vice President, Director of Information Security at a financial services firm
I would evaluate customer service and technical support as great, with my current account representative being very...
Read full review of CrowdStrike Falcon »
MaheshVarma
Assistant Vice President at a financial services firm
Technical support was fantastic, however, frankly speaking, we barely had a chance to get in touch with the technical...
Read full review of CrowdStrike Falcon Complete MDR »
GeofreyMwaseba
SOC Analyst at a financial services firm
We have contacted technical support multiple times. I would rate the technical support a three and a half out of...
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Review 1 of 30

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.