Compare Creatio vs TIBCO

Creatio

Based on 25 reviews.

TIBCO

Based on 205 reviews.

Latest Research

Buyer's Guide

Studio Creatio vs. TIBCO ActiveMatrix BPM

June 2025

TIBCO ActiveMatrix BPM vs. Studio Creatio

Updated: June 2025

Buyer's Guide

Studio Creatio vs. TIBCO ActiveMatrix BPM

June 2025

Studio Creatio vs. TIBCO ActiveMatrix BPM

Updated: June 2025

Buyer's Guide

Studio Creatio vs. TIBCO iProcess Suite

June 2025

Studio Creatio vs. TIBCO iProcess Suite

Updated: June 2025

Sample Customers

Studio Creatio

Rangel Logistics Solutions

TIBCO iProcess Suite

Delta Air Lines, Detroit Water and Sewerage, DVLA, E-Plus, FedEx, Geisinger Health System, ING Turkey, Kempen & Co., KPN, LCL, Merck, Merial

TIBCO ActiveMatrix BPM

ADIS, Citi, Bank of Montreal, First Citizens Bank

Popular Solutions

4 reviews

2 reviews

3 reviews

7 reviews

5 reviews

8 reviews

Top Industries

Computer Software Company

16%

Financial Services Firm

13%

Comms Service Provider

12%

Manufacturing Company

Financial Services Firm

21%

Computer Software Company

13%

Manufacturing Company

Energy/Utilities Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Julio Falcon
IT-Director (CTO) at No Code Services
In my case, I have one customer using Service Creatio as a service tool to bring support to their customers, and the...
Read full review of Service Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
We use the product to build our platforms with smart features.
Read full review of Studio Creatio »
HaroldBusby
Senior Sales Manager at Sales Informatics
Our use cases are in the manufacturing and distribution sectors with Creatio, medium to large enterprise deployments.
Read full review of Sales Creatio »
Julio Falcón
Product Manager at Nodos Consultores
We use it to send bulk emails like any bulk mailing tool, but where it differs is with the campaign builder....
Read full review of Marketing Creatio »

Review 1 of 4

Choon Hwa Khoh
Head of Product Test at ams AG
I use the solution in my company for file transfer, data extraction, and ETL.
Read full review of TIBCO Business Studio »
Amitava Roy
Principal Enterprise Architect (Cognizant Digital Business) at Cognizant
We use it for API management, as an API gateway. All those APIs have been published there, and we call them from...
Read full review of TIBCO Cloud API Management »
Joshua Rule
Senior Integration Consultant at a computer software company
I use TIBCO Managed File Transfer in my company since it is a straightforward SFTP server useful for API.
Read full review of TIBCO Managed File Transfer »
ChristopherLebuso
Software Developer at Telkom Mobile
I receive the requirements, and I build my services on typical BusinessWorks.
Read full review of TIBCO BusinessWorks »
IshtiaqueAli
Data Scientist at NUCES
Mainly, we've been using it for different reports and dashboarding purposes for different stakeholders, such as the...
Read full review of TIBCO Spotfire »

Review 1 of 5

Customer Service

Sergey Yakimchuk
Business Development Manager at Terralink
Technical support at Studio Creatio provides good service in terms of partnership, sales, and in terms of starting to...
Read full review of Studio Creatio »
HaroldBusby
Senior Sales Manager at Sales Informatics
They're very good. They're very prompt, and they really hold your hand to help resolve issues.
Read full review of Sales Creatio »
Julio Falcon
IT-Director (CTO) at No Code Services
Sometimes I have some issues with SLAs, but generally, the Creatio support team is very proactive and effective....
Read full review of Service Creatio »
HaroldBusby
Senior Sales Manager at Sales Informatics
Based on my experiences, the customer support and service are strong. I've only had a couple of issues, and they were...
Read full review of Sales Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
Customer service and support receive a rating of five due to the combination of not-so-good documentation and...
Read full review of Service Creatio »
Debharshi Bhattacharya
Assistant Consultant at a performing arts
The solution's technical support was very useful for me, and they were also very quick to respond and resolve my...
Read full review of Studio Creatio »
Anatolii Vovniuk
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
The support is okay.
Read full review of Studio Creatio »
Julio Falcon
IT-Director (CTO) at No Code Services
Their customer support service is very efficient. I would rate it ten out of ten.
Read full review of Studio Creatio »
Debharshi Bhattacharya
Assistant Consultant at a performing arts
The solution's technical support is excellent, and the technical account manager is very user-friendly.
Read full review of Sales Creatio »
Julio Falcón
Product Manager at Nodos Consultores
I am very happy with their support. They are very proactive, and their academy and documentation are also very good....
Read full review of Studio Creatio »
Flavio A. Manfredi Lebrao
Founder and CEO at Praxi Solutions, Inc.
In general, Sales Creatio's support is fantastic. They are very on the ball. They pay attention to us. They escalate...
Read full review of Sales Creatio »
Nicolas Bitar
IT Manager
Very helpful, very professional, I like their technical support. I have been dealing with three people so far and...
Read full review of Sales Creatio »
Julio Falcón
Product Manager at Nodos Consultores
Their technical support is great. They are very competent and very responsive. They know the solution very well....
Read full review of Studio Creatio »
Anonymous User
ImDigital at a consultancy
Creatio support is good enough. I would rate it eight out of 10.
Read full review of Sales Creatio »
Julio Falcón
Product Manager at Nodos Consultores
We have used Creatio support and found that they are very responsive. These are experts with Creatio and we are very...
Read full review of Marketing Creatio »
Anonymous User
Graduate Trainee at a computer software company
The support agents are friendly and they respond quickly. You email them the query and then they get back immediately...
Read full review of Studio Creatio »
Anonymous User
Acquisitions Leader at a healthcare company
Luckily, we have not had to contact technical support. In the beginning, when we were uncertain and required some...
Read full review of Studio Creatio »
Mark Headley
Manager, Systems Development at a construction company
I don't have too many complaints about the support. They're well-versed and they have a great deal of knowledge of...
Read full review of Studio Creatio »
Anonymous User
Managing Director at a tech services company
Getting the right set of people in Africa for technical support becomes a bit challenging, but their knowledge base...
Read full review of Studio Creatio »
Anonymous User
ImDigital at a consultancy
We've contacted technical support a few times and they've been very good. While more difficult questions may take a...
Read full review of Studio Creatio »
Anton Mironov
CEO at PeerSpot
Overall, especially because I'm a partner, we get instant support from the technical team. They're always very...
Read full review of Sales Creatio »

Review 1 of 21

AnkurMathur
Solutions Architect at Majesco
Since we use basic features, we generally do not require support.
Read full review of TIBCO Jaspersoft »
Choon Hwa Khoh
Head of Product Test at ams AG
The solution's technical support is very responsive. Even if sometimes I ask for the sample code, the technical...
Read full review of TIBCO Business Studio »
Erez Litmanovitch
Manager, Delivery at Yael
The technical support is good but it depends on which region we are dealing with because they have support in India...
Read full review of TIBCO BusinessWorks »
Ray Ochieng
Integration Lead at a comms service provider
It has been frustrating. I feel like we've been let down. Currently, even if you have any data-related issues, the...
Read full review of TIBCO Enterprise Message Service »
Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
This is a flagship product and the technical support is good.
Read full review of TIBCO Live Datamart »
Ishtiaque Ali
Data Analytics Solution Architect at Cinergie Digital
The technical support is good.
Read full review of TIBCO Spotfire »
Abhijeet Rakh
Integration Consultant at a tech services company
The technical support for TIBCO BusinessWorks is very good.
Read full review of TIBCO BusinessWorks »
Ray Ochieng
Integration Lead at a comms service provider
My experience with tech support has not been very good. Most of the time, issues are escalated to level three, where...
Read full review of TIBCO ActiveMatrix BPM »
Anonymous User
ICB Expert Project Manager-Data Analysis at a manufacturing company
The technical support is responsive.
Read full review of TIBCO Spotfire »
Anonymous User
Specialist Geosciences Data Consultant at a energy/utilities company
We don't connect directly with TIBCO because we have our own technical support in the company.
Read full review of TIBCO Spotfire »
Anonymous User
Business Analyst at a aerospace/defense firm
Technical support and customer service is 5/10. For technical questions, their support team is responsive and...
Read full review of TIBCO Spotfire »
Anonymous User
Manager at a consultancy
The technical support is average.
Read full review of TIBCO Jaspersoft »
Chandu Sekhar
Manager at a consultancy
During my time as a TIBCO SME in Lebanon, I often had to rely on TIBCO support. Unfortunately, I ended up providing...
Read full review of TIBCO Jaspersoft »
BertrandOuattara
Consultant BI-EPM at DVC
The technical team takes care of the customer and they usually responds quickly. I think we are very satisfied with...
Read full review of TIBCO EBX »
Anonymous User
Business Enabler at a tech services company
I have not had significant contact with customer service. However, in pre-sales cases, I found them responsive.
Read full review of TIBCO Jaspersoft »
Anonymous User
Software Developer at a marketing services firm
The technical support provided was terrible.
Read full review of TIBCO Jaspersoft »
Anonymous User
IT Administrator at a transportation company
I rate the technical support a five out of ten. Though it is a stable product, if we have an issue with the product,...
Read full review of TIBCO BusinessWorks »
Chandu Sekhar
Manager at a consultancy
Customer Service: Average Technical Support: Average
Read full review of TIBCO Jaspersoft »
Anonymous User
Chief Technology Officer at a transportation company
The solution's technical support took a lot of time to assist us in the past. This was mainly due to the fact that it...
Read full review of TIBCO Cloud API Management »
Anonymous User
Senior Programming Analyst at a pharma/biotech company
Tibco is always helpful with problems.
Read full review of TIBCO Spotfire »
Anonymous User
Data Architect at a computer software company
TIBCO support has always been great. I would rate them a nine out of ten.
Read full review of TIBCO Cloud API Management »
Anonymous User
Founder at a tech services company
The support is wonderful and they respond on time.
Read full review of TIBCO BusinessWorks »
Anonymous User
Senior Analytics Consultant at a pharma/biotech company
Customer Service: Improved dramatically in recent years with rapid releases of updated versions. Technical Support:...
Read full review of TIBCO Spotfire »
Anonymous User
Sr. Data Scientist II - Information Research at a pharma/biotech company
Being a life sciences company, our support comes from Perkin Elmer rather than Tibco. They have provided us with very...
Read full review of TIBCO Spotfire »
Samy Abushanab
Senior Software Development Team Leader at sejel
From what I have heard from my colleagues, they are very satisfied with the technical support they have. They...
Read full review of TIBCO iProcess Suite »
MichaelKogan
Head of Data and Analytics Solutions at a tech vendor
We're a TIBCO partner; we've never had issues with technical support.
Read full review of TIBCO Streambase CEP »
Anonymous User
Project Controls Consultant
I haven't had enough experience dealing with technical support to answer this question.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Consultant at a consultancy
Customer Service: I am a technical guy, but according to the business, they are very responsive and generous....
Read full review of TIBCO Spotfire »
Anonymous User
Senior Security Analyst
Customer Service: On a scale of 1-5, 0. They say the right things but don't deliver when it counts. I've given...
Read full review of LogLogic »
Anonymous User
Senior Application Specialist at a healthcare company
Personally, I have never had to use technical support.
Read full review of TIBCO Spotfire »

Review 1 of 30

Technical Support

No Data Available

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