Compare Collibra vs SAP

Collibra

Based on 74 reviews.

SAP

Based on 1577 reviews.

Latest Research

Buyer's Guide

Collibra Governance vs. SAP Data Hub

July 2025

SAP Data Hub vs. Collibra Governance

Updated: July 2025

Buyer's Guide

Collibra Catalog vs. SAP Information Steward

July 2025

SAP Information Steward vs. Collibra Catalog

Updated: July 2025

Buyer's Guide

Collibra Lineage vs. SAP Data Hub

July 2025

SAP Data Hub vs. Collibra Lineage

Updated: July 2025

Buyer's Guide

Collibra Catalog vs. SAP PowerDesigner

July 2025

Collibra Catalog vs. SAP PowerDesigner

Updated: July 2025

Buyer's Guide

Collibra Governance vs. SAP Data Hub

July 2025

Collibra Governance vs. SAP Data Hub

Updated: July 2025

Buyer's Guide

Collibra Catalog vs. SAP Information Steward

July 2025

Collibra Catalog vs. SAP Information Steward

Updated: July 2025

Sample Customers

Collibra Governance

Ministry of Economy Science and Innovation, Aspen Insurance, Barry Callebaut, Colt

Collibra Lineage

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

Collibra Privacy & Risk

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

Collibra Catalog

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

SAP Data Hub

Kaeser Kompressoren, HARTMANN

SAP Information Steward

American Water, Graphic Packaging International, OSRAM Licht AG, Maxim Integrated

SAP PowerDesigner

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Data Governance

Takisada-Osaka Co. Ltd., The VELUX Group, Asian Paints, AOK Bundesverband, EMC Corporation

Popular Solutions

15 reviews

8 reviews

7 reviews

63 reviews

SAP BusinessObjects Business Intelligence Platform

14 reviews

SAP ERP

17 reviews

Top Industries

Financial Services Firm

21%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Manufacturing Company

13%

Computer Software Company

10%

Financial Services Firm

Retailer

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mitwa Mathur
Senior Consultant at Infosys
I have been working with Collibra Lineage for more than five years now, overall almost five years. I am using the...
Read full review of Collibra Lineage »
Anonymous User
Data and Analytics Manager at a insurance company
I used Collibra Catalog primarily for cataloging all the assets. We created data dictionaries by ingesting data from...
Read full review of Collibra Catalog »
VivekKumar14
Data Governance Architect at State Street
I am currently working with Collibra Governance in data management strategies, specifically focusing on data...
Read full review of Collibra Governance »
Siddhu K
Informatica Administrator EDC, Axox, PC, MDM at itcinfotech
Regarding my most common use cases for Collibra Data Intelligence Platform, I can describe them clearly. The platform...
Read full review of Collibra Data Intelligence Platform »
Tom Kilburn
President at The Consultants Company
The primary use case is generally about IT people trying to manage their metadata to control what data their...
Read full review of Collibra Privacy & Risk »

Review 1 of 5

Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Deepak Madhavan
Delivery Head- IT Shared Services at a manufacturing company
I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with...
Read full review of SAP S/4HANA »
Ramesh Pampana
Manager, SAP Practice at a computer software company
With SAP S/4HANA Cloud, we are doing migrations, spin-offs, starboards, and implementations. We are doing end-to-end...
Read full review of SAP S/4HANA Cloud »
Achmad Dimyati
IT Service Management Team Lead at a financial services firm
From my experience with SAP ERP, it is being used for many things. I started from a manufacturing company where it...
Read full review of SAP ERP »
PawanDihiye
Manager at Adidas
The use cases for SAP Signavio Process Intelligence vary depending on the industry, and recently, I have worked on a...
Read full review of SAP Signavio Process Intelligence »

Review 1 of 5

Customer Service

BHUSHANDEOKAR
Data Quality & Data Governance Developer at Accenture
Collibra are very supportive. If you need anything, they have a customer support portal where you can raise a ticket...
Read full review of Collibra Governance »
Taher Dungrawala
Delivery head at LTI - Larsen & Toubro Infotech
The technical support is good. There was not a lead time in terms of their response. They were quite responsive.
Read full review of Collibra Lineage »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
The technical support is quite good. I would rate it as eight out of ten.
Read full review of Collibra Governance »
Prashast Tripathi
Data Engineer at a comms service provider
It's very difficult to get support from Collibra.
Read full review of Collibra Governance »
Mike Butler
Senior Program Manager at Johnson & Johnson
I've never called them, and I don't hear anybody complaining about it.
Read full review of Collibra Governance »
Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
The technical support team for Collibra Governance is very responsive and knowledgeable. On a scale of one to five,...
Read full review of Collibra Governance »
Narsimha Desidi
Consultant at Univision Communications Inc.
We weren't overly pleased with the technical support. They need to provide a better quality of service to the customer.
Read full review of Collibra Governance »
Kriti Trigunayat
Senior Manager, Service Design Manager at a pharma/biotech company
Our company is very much in touch with technical support. That said, I am part of the master data management team and...
Read full review of Collibra Lineage »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
They provide excellent support, and there is positive feedback in the market regarding their support services. The...
Read full review of Collibra Governance »
PalakKhaneja
Enterprise Data Management & Governance at a tech services company
I haven’t interacted directly with the technical support team. From the higher-level perspective, there have been...
Read full review of Collibra Catalog »
Saikat Ghosh
Consulting Principal & Founder at Digital Data Consultancy
I did not communicate with their support for Collibra Lineage, so I would not know if they were helpful or responsive.
Read full review of Collibra Lineage »
Celina Mary
Data Governance Consultant at Information Asset
We do get most of our support questions answered precisely, but not all of them. We have needed to do some online...
Read full review of Collibra Governance »
Sivagurunathan Ranganathan
Chief Architect at Tata Consultancy
Sometimes, when we face an issue, we resolve it by ourselves. On other occasions, we contact the solution's technical...
Read full review of Collibra Governance »
Chris Allen
Technical Product Lead at a insurance company
In my experience technical support is pretty good. They're fairly responsive. If I enter a case, I'll usually hear...
Read full review of Collibra Governance »
Anonymous User
Technology Analyst at a tech services company
Most of the time, as soon as I raise a ticket, they revert back, and I get the correct thing. However, sometimes, for...
Read full review of Collibra Governance »
Srinivas Sivadasu
Senior Solution Architect at Intraedge
The solution's technical support was good, but there was a delay in their response time, possibly because of the time...
Read full review of Collibra Governance »
SaicharanYvvs
Data Engineer at DATAECONOMY INC
I would rate support for Collibra Catalog a seven. There are some documentation materials which we were unable to...
Read full review of Collibra Catalog »
GaneshSridharan
Senior Collibra Consultant at a pharma/biotech company
When you buy a Collibra license, they offer some training. If we have any issues, we can have a coaching call with...
Read full review of Collibra Governance »
SaicharanYvvs
Data Engineer at DATAECONOMY INC
I would rate the technical support from one to ten as a seven, with ten being the best.
Read full review of Collibra Lineage »
SuChatla
Sr Manager - Enterprise Data Office at a healthcare company
The technical support is okay, definitely not bad. I think they have a 24 hour SLA, but again, it's a data governance...
Read full review of Collibra Governance »
Tom Kilburn
President at The Consultants Company
The technical support is limited. It's high quality, but not high volume, meaning that they have some really good...
Read full review of Collibra Privacy & Risk »
Sameet Kulria
Works at Photo Etch Technology
I rate the technical support from Collibra as nine out of ten.
Read full review of Collibra Governance »
Anonymous User
Advisor Business Consultant at a financial services firm
The main technical support is from Collibra which has local partners. It's not a critical application that requires...
Read full review of Collibra Governance »
Anonymous User
Manager - Finance at a financial services firm
The company is very hands-on providing support and solutions but I think the problem is that they might be stretched...
Read full review of Collibra Governance »
Ankur Agrawal
Data Governance Manager at a tech services company
I would rate their technical support as medium. I have had several interactions with Collibra. The response is...
Read full review of Collibra Governance »
Richard Monk
Knowledge Manager at The Church of Jesus Christ of Latter-day Saints
Their technical support is very good. On a scale of one to 10, I would give them a seven. We've probably had four or...
Read full review of Collibra Governance »
Ludmila Kullova
Data Governance Analyst
I am not the one who actually deals with the support, however, I know that some people are dealing with them quite a...
Read full review of Collibra Governance »
Anonymous User
Consultant at a tech services company
I'm more of a developer here, therefore, I've not really interacted with the Collibra support team. If a client needs...
Read full review of Collibra Governance »
Ayman Bajnaid
Analytics Head of Data Management at King Abdullah University of Science and Technology
I have contacted Collibra support, and I rate it an eight out of ten. The support is good but not fantastic.
Read full review of Collibra Catalog »
Anonymous User
Senior Consulting Analyst at a construction company
I haven't personally been in touch with technical support. I know my team has, however, I have not heard any...
Read full review of Collibra Governance »

Review 1 of 30

Tejas Raj
Manager at Capgemini
Earlier, there were not many applications using SAP Adaptive Server Enterprise. These days, most of the applications...
Read full review of SAP Adaptive Server Enterprise »
Kumar Saurav
Director - SAP BTP at Incture
We have had a good experience with customer service and support. Previously, I played the role of technical support...
Read full review of SAP Master Data Governance »
AhmedHaridy
Managing Director at Emkan
The tech support is knowledgeable and customer-friendly. Plenty of resources are available, including free online...
Read full review of SAP Integration Suite »
Jayarami Reddy Pujeri
ERP Head at ID Fresh Food
SAP's technical support used to be good but has become very unresponsive.
Read full review of SAP Business One »
Martin Gregor
DWH, BI & Big Data consultant / developer /modeler - independent contractor at Freelancer
At some point, we had an issue with the abbreviation file and we couldn't solve it on our side. We had to connect to...
Read full review of SAP PowerDesigner »
Anonymous User
Consultant SAP SuccessFactors Learning at a manufacturing company
The support for SAP SuccessFactors Learning is very bad and very difficult to communicate with. You just get standard...
Read full review of SAP SuccessFactors Learning »
Jay Gandhi
Digital Consultant at FPT Software Strategic Unit no 17
The technical support for SAP Data Services is good, particularly in the Asia Pacific region. Technical support...
Read full review of SAP Data Services »
Mohamed-Nabih
I.T. Manager at Egypt Foods group
I have my core team in the company and second level support through SAP partners and then the SAP company is our...
Read full review of SAP NetWeaver Business Warehouse »
Abdul-Rasool
Senior Practice Manager - Head of SAP at a tech consulting company
We always purchase SAP support because it is very good. They give you the maximum attention and it is really quite...
Read full review of SAP Predictive Analytics »
Anonymous User
Senior Strategy Manager at a comms service provider
I have contacted technical support, they are generally very good.
Read full review of SAP BW4HANA »
Muhammad-Zubair
Senior Functional Consultant at a computer software company
We get proper support. It is in English and we'd like different language options, however, their responsiveness and...
Read full review of SAP Data Services »
Anonymous User
SAP Consultant at a tech services company
I have received excellent support from SAP.
Read full review of SAP S/4HANA »
Anonymous User
SAP BASIS/Technology Lead at a aerospace/defense firm
I haven't used technical support yet. We are a premium customer of SAP. We have a good relationship but Lumira is...
Read full review of SAP Lumira »
YS Gadaputi
Competency Manager at Yash Technologies
SAP stands out, especially in leading ERP applications worldwide. It offers excellent support services. It also...
Read full review of SAP SuccessFactors Learning »
AnzizeBadarou
BI MANAGER at a engineering company
They could provide examples in the technical support tutorials.
Read full review of SAP Data Services »
Henrik Rabiega
CIO at Vortella
We have communicated with the technical support of SAP ERP. The support was excellent. It was very quick, and we...
Read full review of SAP ERP »
SarahBullen
Head of Business Analysis, Technology & Digital Products at a media company
My experience with their technical support has been really good. Whenever we've needed them, they're there, logging...
Read full review of SAP Signavio Process Intelligence »
Anonymous User
Database Administrator/Application Manager at a financial services firm
I have never contacted tech support for help.
Read full review of SAP Crystal Reports »
KonradPiayda
Manager of Process and IT at Phoenix emobility
We have been in contact with technical support, four or five times. We have had quick responses and the answer was...
Read full review of SAP Signavio Process Manager »
Nhlanhla Mgoza
Data Services Consultant at Inch solution
Whenever we needed technical support services it's been there for us, however, we hardly have ever needed support.
Read full review of SAP Data Services »
Anonymous User
Senior Consultant SAP / BW / SAP BOBJ at a tech services company
I have contacted SAP BW4HANA’s support team several times. They did not respond to the queries.
Read full review of SAP BW4HANA »
Antonio Valladares Fernandez
Technological Partner at Code-10 IT Consultants SL
The technical support is good.
Read full review of SAP Process Orchestration »
Chiara Protiviti
Associate director at a tech vendor
The technical support has been very valuable. They are experts and provide a great service.
Read full review of SAP S/4HANA »
Anonymous User
Network Engineer at a financial services firm
Customer service was found to be satisfactory.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Associate Partner at a tech services company
Technical support depends on the size and type of company. Multiple support levels are available.
Read full review of SAP Master Data Governance »
AndreeaSoloi
Process Excellence Manager at a healthcare company
Technical support offers prompt answers from our initial contact (sales representatives) to the consultant we worked...
Read full review of SAP Signavio Process Manager »
Anonymous User
SAP Technical Lead at a tech services company
6/10
Read full review of Sybase Afaria [EOL] »
Anonymous User
Senior Manager - BI Head
Customer Service: * SAP BO/BI - Below average * Tableau - Good * IBM Cognos - Average * MS BI - Average * Pentaho -...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Solution Architect - SAP Banking at a financial services firm
We are satisfied with technical support.
Read full review of SAP Process Orchestration »
Ramasamy Telungupalayam
SAP Intelligent Enterprise Manager at Arram solutions ltd
We don't require that much support; it's all in the cloud and it's been pretty good. It's well supported I would say.
Read full review of SAP Analytics Cloud »

Review 1 of 30

Technical Support

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