Compare Collibra vs SAP

Collibra

Based on 85 reviews.

SAP

Based on 1672 reviews.

Latest Research

Buyer's Guide

Collibra Platform vs. SAP Information Steward

April 2026

SAP Information Steward vs. Collibra Platform

Updated: April 2026

Buyer's Guide

Collibra Platform vs. SAP PowerDesigner

April 2026

Collibra Platform vs. SAP PowerDesigner

Updated: April 2026

Buyer's Guide

Collibra Platform vs. SAP Master Data Governance

May 2026

Collibra Platform vs. SAP Master Data Governance

Updated: May 2026

Sample Customers

Collibra Platform

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

SAP Information Steward

American Water, Graphic Packaging International, OSRAM Licht AG, Maxim Integrated

SAP PowerDesigner

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP Business Data Cloud

Ericsson, Vodafone, Google, Team Liquid, Ryder Cup, Accenture

SAP Master Data Governance

Convergent IS, CHIO Aachen, Dell, Hamburg Port Authority (HPA), City of Boston, Mozzart, Mitsui Knowledge Industry (MKI), AOK Bundesverband, eBay

Popular Solutions

Collibra Platform

33 reviews

SAP S/4HANA

46 reviews

SAP BusinessObjects Business Intelligence

13 reviews

SAP ERP

8 reviews

Top Industries

Financial Services Firm

17%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Manufacturing Company

12%

Financial Services Firm

Comms Service Provider

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Kopparapu Venkatesh Prasad
Engineer at a tech vendor
SAP PowerDesigner is a tool that helps us create our database and monitor our data to reduce redundancy. I will...
Read full review of SAP PowerDesigner »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »

Review 1 of 5

Customer Service

Prashast Tripathi
Data Engineer at a comms service provider
It's very difficult to get support from Collibra.
Read full review of Collibra Platform »
Taher Dungrawala
Delivery head at LTI - Larsen & Toubro Infotech
The technical support is good. There was not a lead time in terms of their response. They were quite responsive.
Read full review of Collibra Platform »
Prabhjyot Singh
Data and Analytics Manager at BMO Financial
The solution's support is good. They would come to us whenever we had any issues.
Read full review of Collibra Platform »
DeepakArora
Associate Director at Grant Thornton (US)
Technical support is effective in providing solutions. That said, their response time can be improved. I would rate...
Read full review of Collibra Platform »
Aditya Pawar
Solutions Architect at DTSQUARED
The customer service and support have improved, and Collibra provides very good solutions now. They have a knowledge...
Read full review of Collibra Platform »
PalakKhaneja
Enterprise Data Management & Governance at a tech services company
I haven’t interacted directly with the technical support team. From the higher-level perspective, there have been...
Read full review of Collibra Platform »
Taher Dungrawala
Delivery head at LTI - Larsen & Toubro Infotech
The technical support was good from Collibra Governance.
Read full review of Collibra Platform »
BHUSHANDEOKAR
Data Quality & Data Governance Developer at Accenture
Collibra are very supportive. If you need anything, they have a customer support portal where you can raise a ticket...
Read full review of Collibra Platform »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
They provide excellent support, and there is positive feedback in the market regarding their support services. The...
Read full review of Collibra Platform »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
The technical support is quite good. I would rate it as eight out of ten.
Read full review of Collibra Platform »
Aditya Pawar
Solutions Architect at DTSQUARED
The tech support is good because they have a dedicated team who will be mobilized to help support you on the aspect...
Read full review of Collibra Platform »
Saikat Ghosh
Consulting Principal & Founder at Digital Data Consultancy
I did not communicate with their support for Collibra Lineage, so I would not know if they were helpful or responsive.
Read full review of Collibra Platform »
Anonymous User
Knowledge Manager at The Church of Jesus Christ of Latter-day Saints
Their technical support is very good. On a scale of one to 10, I would give them a seven. We've probably had four or...
Read full review of Collibra Platform »
Anonymous User
Consultant at a tech services company
I'm more of a developer here, therefore, I've not really interacted with the Collibra support team. If a client needs...
Read full review of Collibra Platform »
Sameet Kulria
Works at Photo Etch Technology
I rate the technical support from Collibra as nine out of ten.
Read full review of Collibra Platform »
SaicharanYvvs
Data Engineer at DATAECONOMY INC
I would rate support for Collibra Catalog a seven. There are some documentation materials which we were unable to...
Read full review of Collibra Platform »
Andrea Rimoldi
Data Governance Manager at a insurance company
I've been in touch with technical support in the past and I found them to be quite helpful and knowledgeable. I've...
Read full review of Collibra Platform »
MohanKumar1
Business Analyst at a financial services firm
On a scale from one to ten, I would give their technical support a seven. This is because they still haven't...
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Chaithra Bn
data scientist at Apexon
Customer support for Collibra Platform is very strong. Whenever there was an issue with the application, it was very...
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Anonymous User
Technology Analyst at a tech services company
Most of the time, as soon as I raise a ticket, they revert back, and I get the correct thing. However, sometimes, for...
Read full review of Collibra Platform »
Anonymous User
Data and Analytics Manager at a insurance company
When using the Collibra Resident Architect program, the customer service was excellent, with issues quickly resolved....
Read full review of Collibra Platform »
Peggy McCoy
Stewardship Coordinator at a healthcare company
The technical support is very good. As with any vendor, you can get out-of-the-box support, or you can buy additional...
Read full review of Collibra Platform »
Sivagurunathan Ranganathan
Chief Architect at Tata Consultancy
Sometimes, when we face an issue, we resolve it by ourselves. On other occasions, we contact the solution's technical...
Read full review of Collibra Platform »
Ludmila Kullova
Data Governance Analyst
I am not the one who actually deals with the support, however, I know that some people are dealing with them quite a...
Read full review of Collibra Platform »
Tom Kilburn
President at The Consultants Company
We've reached out to technical support rather frequently. That said, it depends on the topic. I would say that their...
Read full review of Collibra Platform »
Anonymous User
Technical Manager at a recruiting/HR firm
Customer support was very good, indeed excellent. Every time we had a person on the ground available to touch base...
Read full review of Collibra Platform »
Siddhu K
Informatica Administrator EDC, Axox, PC, MDM at itcinfotech
I am satisfied with the Collibra technical support team. If I ever contacted them, I might have had some issue or...
Read full review of Collibra Platform »
Ankush_N
Assistant Director at Kaxju
The technical support team is responsive.
Read full review of Collibra Platform »
Alex Humfrey
Business Intelligence Consultant at a tech services company
Customer support is average in my experience.
Read full review of Collibra Platform »
Deb C
Consultant at WDS
The response time of technical support is typically high.
Read full review of Collibra Platform »

Review 1 of 30

Ahmed_Haridy
Managing Director at Omnitelltech
My experience with the technical support has been good. There's something new with their support called Wizard Guide...
Read full review of SAP SuccessFactors »
João Ferraz
Project Manager at Lifestyle Services Group (part of Phones4U)
The technical support is slow. We generally have low and medium-level incidents. I rate the technical support a three...
Read full review of SAP SuccessFactors »
Sai Nukala
Director/SAP CPI CPI PI PO CI BTP Consultant/Freelancer at Saarch Technologies
The solution's support is good.
Read full review of SAP Business Technology Platform »
ManujGupta
Chief Executive Officer at Orane Consulting Pvt Ltd
The support from SAP is good, and I would rate their customer support as a nine.
Read full review of SAP SuccessFactors Learning »
Bhargav Thota
Database Engineer at a tech company
I haven't contacted the technical support for SAP PowerDesigner. Support only reaches out to me to see if there's any...
Read full review of SAP PowerDesigner »
NAWAL SAXENA
SAP Project Manager at Saudi Cable Company
The technical support is very good. We have generated support tickets, and they have provided helpful advice and...
Read full review of SAP S/4HANA »
DouglasSilva
SAP FI Solutions Architect at Numen IT
I don't deal with technical support directly. Typically, a client and SAP would interface together. As I don't have...
Read full review of SAP S/4HANA Cloud »
AzimSyed
Territory Manager at a tech services company
The technical support is very good.
Read full review of SAP S/4HANA »
PrateekBansal
Manager at Mitsubishi Electric in India
The solution's technical support is good.
Read full review of SAP ERP »
Cillie Malan
Group financial manager at Vusela Risk Services
The technical support team is good. Also, it depends on who is providing you with the support.
Read full review of SAP Business One »
Liat Oren Wachs
Global Hris Leader , Senior Director at a tech services company
There is still need for improvement in the technical support; it is not ideal.
Read full review of SAP SuccessFactors »
Anonymous User
Owner at a tech services company
Customer Service: Very goodTechnical Support: Very good
Read full review of SAP ERP »
YogendraSingh
Head-IT/SAP at Barista Coffee Company Ltd.
Technical support has been great. We've used them in the past and have been satisfied with how they have helped us.
Read full review of SAP S/4HANA Cloud »
VenkataGiridhar
Senior Associate at Cognizant
The solution’s tech support is good.
Read full review of SAP HANA »
Herve Guerin
Architecte SAP & Infrastructure at Teamwork
We've been in touch with technical support and I've found their service to be quite satisfactory. Their response time...
Read full review of SAP NetWeaver Business Rules Management [EOL] »
Anonymous User
SAP Jam Consultant
Technical support is good. Product manuals are good to excellent as well.
Read full review of SAP Build Work Zone »
Adebisi Odeyingbo
Director at Shirostreet
The customer service and support are stable enough. I rate them an eight out of ten.
Read full review of SAP NetWeaver »
MARTIN BAÑALES
Independent Consultant at Bosch&Cia
The customer service and support team are good. I rate them an eight out of ten.
Read full review of SAP CRM »
AnilKumar38
Project Manager - Analytics at Mindsprint
The technical support is okay.
Read full review of SAP BW4HANA »
Chiara Protiviti
Associate director at a tech vendor
The technical support has been very valuable. They are experts and provide a great service.
Read full review of SAP S/4HANA »
AndresHarry
SAP BC CONSULTANT at a consultancy
I have contacted SAP's technical support, mainly for incidents rather than during installation. They're about 90%...
Read full review of SAP S/4HANA »
Anonymous User
Senior Programmer - DB Mgt & Crystal Reports at a computer software company
Terrible, if it wasn’t for the Google community there would not be any support at all.
Read full review of SAP Crystal Reports »
VenkateshPerur Subramaniam
Solutions Architect at a tech services company
We seek technical support from SAP when we encounter errors that we can't resolve on our own, especially those...
Read full review of SAP Data Services »
Anonymous User
Senior Technical Consultant at a tech services company
Customer Service: 4.5 out of 5. Technical Support: 4.5 out of 5.
Read full review of SAP Data Services »
Anonymous User
CEO at a tech services company
We have had occasion to make use of technical support, although its level varies according to the locale of SAP's...
Read full review of SAP HANA »
Guillaume-PIERRE
Senior Partner at AGLC Consulting
Support is quite good; they know their solutions. Over the last few years, they changed all the resources that were...
Read full review of SAP S/4HANA »
Anonymous User
Business Intelligence & Data Management Director at a manufacturing company
We sometimes receive technical bugs, especially with the new releases, and some patches are required. We then speak...
Read full review of SAP BusinessObjects Business Intelligence »
SarahBullen
Head of Business Analysis, Technology & Digital Products at a media company
Signavio support helped us with our initial setup and a couple of times when we had issues with downtime. They have...
Read full review of SAP Signavio Process Manager »
Anonymous User
SAP BO/BI Architect at a tech services company
Sometimes it's average, and sometimes it's excellent.
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Sap Hcm/Success Factors Consultant at a tech services company
Technical support is very good for things that are not urgent. When urgent problems occur, they are not handled very...
Read full review of SAP SuccessFactors »

Review 1 of 30

Technical Support

No Data Available

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