Compare Collibra vs Rocket Software

Collibra

Based on 73 reviews.

Rocket Software

Based on 22 reviews.

Overview

Information Not Available

Rocket Software is a privately held software development firm with business and technology partnerships with IBM, EMC, and others. The company has more than 1200 employees, and is headquartered in Waltham, Massachusetts, USA. Rocket Software was founded in Boston in 1990 with a focus on IBM DB2 tools. Rocket's products are in the analytics, data, storage, applications and networks areas, and run on platforms including mainframe, Linuxvirtualized systems.

Sample Customers

Collibra Governance

Ministry of Economy Science and Innovation, Aspen Insurance, Barry Callebaut, Colt

Collibra Lineage

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

Collibra Privacy & Risk

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

Collibra Catalog

AXA XL, DNB, Adobe, PMI, Holland America Line, UC Davis Health, Cox Automotive

ASG Enterprise Data Intelligence

American Fidelity Assurance, Nord/LB

Popular Solutions

12 reviews

8 reviews

7 reviews

0 reviews

Mobius Content Services Platform

1 reviews

Rocket ChangeMan ZMF (formerly a Micro Focus product)

0 reviews

Top Industries

Financial Services Firm

20%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Financial Services Firm

23%

Computer Software Company

Manufacturing Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mitwa Mathur
Senior Consultant at Infosys
I have been working with Collibra Lineage for more than five years now, overall almost five years. I am using the...
Read full review of Collibra Lineage »
Siddhu K
Informatica Administrator EDC, Axox, PC, MDM at itcinfotech
Regarding my most common use cases for Collibra Data Intelligence Platform, I can describe them clearly. The platform...
Read full review of Collibra Data Intelligence Platform »
Tom Kilburn
President at The Consultants Company
The primary use case is generally about IT people trying to manage their metadata to control what data their...
Read full review of Collibra Privacy & Risk »

Review 1 of 3

JuanGonzalez6
IT Solutions Manager at a government
We use the solution for kicking off Oracle products such as the PeopleSoft Process Scheduler, and then we also use...
Read full review of Rocket Zena »
Daniele Folatelli
Mainframe Systems Programmer at a tech services company
Rocket Zeke is batch software. It's an essential component of the solution I provide to my client. I work for a...
Read full review of Rocket Zeke »
Roland Schiradin
CICS Sysprog DB2-Admin at ITZ
The installation/usage is very easy. Support is very good. TMON provides a better Sysplex/CICSplex overview;...
Read full review of ASG TMON »
Anonymous User
Manager, CNIB Smartlife Western Canada at a non-profit
In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used...
Read full review of Mobius Content Services Platform »
Anonymous User
Cloud Pre/Sales Manager at a computer software company
OpenText Exceed TurboX (ETX) is a VDI product that lets you remotely access applications that run on either Windows...
Read full review of Rocket Exceed TurboX »

Review 1 of 5

Customer Service

Tejbir Singh
Engagement Manager at Fractal
Their support team is good. However, it depends on which tier you are in and what kind of support you have, which is...
Read full review of Collibra Catalog »
Prashast Tripathi
Data Engineer at a comms service provider
It's very difficult to get support from Collibra.
Read full review of Collibra Governance »
PalakKhaneja
Enterprise Data Management & Governance at a tech services company
I haven’t interacted directly with the technical support team. From the higher-level perspective, there have been...
Read full review of Collibra Catalog »
Aditya Pawar
Solutions Architect at DTSQUARED
The tech support is good because they have a dedicated team who will be mobilized to help support you on the aspect...
Read full review of Collibra Governance »
DeepakArora
Associate Director at Grant Thornton (US)
Technical support is effective in providing solutions. That said, their response time can be improved. I would rate...
Read full review of Collibra Governance »
Aditya Pawar
Solutions Architect at DTSQUARED
The customer service and support have improved, and Collibra provides very good solutions now. They have a knowledge...
Read full review of Collibra Catalog »
BHUSHANDEOKAR
Data Quality & Data Governance Developer at Accenture
Collibra are very supportive. If you need anything, they have a customer support portal where you can raise a ticket...
Read full review of Collibra Governance »
Aditya Pawar
Solutions Architect at DTSQUARED
The support team is common for Catalog and Lineage. When we raise a concern, we must mention what our issue is. It is...
Read full review of Collibra Lineage »
Davy Michiels
Company Owner, Data Consultant at Telenet BVBA
They provide excellent support, and there is positive feedback in the market regarding their support services. The...
Read full review of Collibra Governance »
Celina Mary
Data Governance Consultant at Information Asset
We do get most of our support questions answered precisely, but not all of them. We have needed to do some online...
Read full review of Collibra Governance »
Prabhjyot Singh
Data and Analytics Manager at BMO Financial
The solution's support is good. They would come to us whenever we had any issues.
Read full review of Collibra Lineage »
Mike Butler
Senior Program Manager at Johnson & Johnson
I've never called them, and I don't hear anybody complaining about it.
Read full review of Collibra Governance »
Anonymous User
Data and Analytics Manager at a insurance company
When using the Collibra Resident Architect program, the customer service was excellent, with issues quickly resolved....
Read full review of Collibra Catalog »
Andrea Rimoldi
Data Governance Manager at a insurance company
I've been in touch with technical support in the past and I found them to be quite helpful and knowledgeable. I've...
Read full review of Collibra Governance »
Peggy McCoy
Stewardship Coordinator at a healthcare company
The technical support is very good. As with any vendor, you can get out-of-the-box support, or you can buy additional...
Read full review of Collibra Governance »
Saicharan Yvvs
Data Engineer at Dataeconomy
I have not had any experience working with AI governance-related API. I am satisfied with their support team. I...
Read full review of Collibra Data Intelligence Platform »
SaicharanYvvs
Data Engineer at DATAECONOMY INC
I would rate support for Collibra Catalog a seven. There are some documentation materials which we were unable to...
Read full review of Collibra Catalog »
Anonymous User
Technology Analyst at a tech services company
Most of the time, as soon as I raise a ticket, they revert back, and I get the correct thing. However, sometimes, for...
Read full review of Collibra Governance »
SuChatla
Sr Manager - Enterprise Data Office at a healthcare company
The technical support is okay, definitely not bad. I think they have a 24 hour SLA, but again, it's a data governance...
Read full review of Collibra Governance »
HariprasathThiyagaraj
Senior Data Governance at a comms service provider
I would rate the technical support from Collibra as seven because to work in the Collibra platform, especially if you...
Read full review of Collibra Catalog »
Deb C
Consultant at WDS
The response time of technical support is typically high.
Read full review of Collibra Governance »
Anonymous User
Advisor Business Consultant at a financial services firm
The main technical support is from Collibra which has local partners. It's not a critical application that requires...
Read full review of Collibra Governance »
Sivagurunathan Ranganathan
Chief Architect at Tata Consultancy
Sometimes, when we face an issue, we resolve it by ourselves. On other occasions, we contact the solution's technical...
Read full review of Collibra Governance »
Anonymous User
Consultant at a tech services company
I'm more of a developer here, therefore, I've not really interacted with the Collibra support team. If a client needs...
Read full review of Collibra Governance »
Anonymous User
Sr. Systems Analyst, Master Data Governance at a manufacturing company
I haven't been in touch with technical support. I can't speak to how helpful or responsive they are.
Read full review of Collibra Governance »
Guillermo Angulo
Data Analyst at a tech vendor
Collibra provides one-on-one technical support, which gives access to a very knowledgeable person and their customer...
Read full review of Collibra Governance »
Ayman Bajnaid
Analytics Head of Data Management at King Abdullah University of Science and Technology
I have contacted Collibra support, and I rate it an eight out of ten. The support is good but not fantastic.
Read full review of Collibra Catalog »
Tom Kilburn
President at The Consultants Company
We've reached out to technical support rather frequently. That said, it depends on the topic. I would say that their...
Read full review of Collibra Governance »
Anonymous User
Manager - Finance at a financial services firm
The company is very hands-on providing support and solutions but I think the problem is that they might be stretched...
Read full review of Collibra Governance »
Siddhu K
Informatica Administrator EDC, Axox, PC, MDM at itcinfotech
I am satisfied with the Collibra technical support team. If I ever contacted them, I might have had some issue or...
Read full review of Collibra Data Intelligence Platform »

Review 1 of 30

Daniele Folatelli
Mainframe Systems Programmer at a tech services company
I rate ASG support an eight out of ten. They respond quickly 90 to 95 percent of the time and provide excellent...
Read full review of Rocket Zeke »
Saurabh Sadotra
Mainframe System Programmer at a computer software company
Their technical support is very good. I recently contacted them, and they were very supportive and helpful. We are...
Read full review of Rocket Zena »
Bridgette Friedman
System administrator at a wholesaler/distributor
I rate Rocket Zena support a nine out of ten. Rocket Zena support has always been excellent. We would submit a ticket...
Read full review of Rocket Zena »
Akash Vishwakarma
RPA Developer at a consultancy
Their technical support is very good and helpful. They try to understand each problem. Most of the time, it is a...
Read full review of Rocket Zena »
JuanGonzalez6
IT Solutions Manager at a government
The customer service is pretty responsive. Every time we've had a problem, someone's been available to be on the...
Read full review of Rocket Zena »
Anonymous User
Compliance Manager at a hospitality company
Their technical support is not so good. To be perfectly honest, that's one of the reasons we were looking at other...
Read full review of Rocket ChangeMan ZMF (formerly a Micro Focus product) »
Parul Patel
Data Backup and Recovery Admin at Albert Einstein Healthcare Network
Customer Service: A 10 out of 10. Technical Support: A 10 out of 10.
Read full review of Rocket Servergraph »
Anonymous User
Enterprise Business Intelligence Administration and Management at a government
I haven't used their technical support.
Read full review of Rocket Zena »
Anonymous User
Development Team Lead at a financial services firm
I've never had any problems with their support, whether it was simple questions or complex questions. They've been...
Read full review of Rocket ChangeMan ZMF (formerly a Micro Focus product) »
Anonymous User
System Engineer at a government
I would rate the technical support a 8/10.
Read full review of Mobius Content Services Platform »
Anonymous User
Cloud Pre/Sales Manager at a computer software company
The customer support for OpenText Exceed TurboX (ETX) is excellent. I found customer support very helpful and...
Read full review of Rocket Exceed TurboX »
Anonymous User
Application Support Specialist
We don’t use technical support. If there are some questions, we contact our internal mainframe support team.
Read full review of Rocket ChangeMan ZMF (formerly a Micro Focus product) »
Anonymous User
DevOps Engineer at a financial services firm
Our point of contact at Rocket was not able to answer our questions and had to ask the development team in the US for...
Read full review of Rocket Zena »
Anonymous User
IT Manager at a financial services firm
We have a good relationship with their local executives. Their support is good.
Read full review of Rocket Zena »
Anonymous User
Manager, CNIB Smartlife Western Canada at a non-profit
We do not directly interact with Mobius customer support, as we use it through the government. All inquiries and...
Read full review of Mobius Content Services Platform »
Anonymous User
Senior Systems Analyst at a newspaper
Customer Service: 10 out of 10. Technical Support: I have not found a company with a better support team in recent...
Read full review of Rocket Servergraph »
Anonymous User
Network Administrator at a government
Customer Service: Probably a nine out of 10. Technical Support: Excellent.
Read full review of Rocket Servergraph »
Anonymous User
Data Center Operations Manager at a insurance company
The technical support is good.
Read full review of Mobius Content Services Platform »
Mac Wang
Project Manager at Realnux
OpenText just provides the product to a local system integrator our reseller. We've found that the resellers are not...
Read full review of Rocket Exceed TurboX »

Review 1 of 19

Technical Support

No Data Available

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