Compare Cohesity vs Veeam Software

Cohesity

Based on 93 reviews.

Veeam Software

Based on 607 reviews.

Latest Research

Buyer's Guide

Cohesity DataProtect vs. Veeam Data Platform

March 2026

Veeam Data Platform vs. Cohesity DataProtect

Updated: March 2026

Buyer's Guide

Cohesity Data Cloud vs. Veeam Data Cloud for Microsoft 365

March 2026

Veeam Data Cloud for Microsoft 365 vs. Cohesity Data Cloud

Updated: March 2026

Buyer's Guide

Cohesity DataProtect vs. Veeam Data Platform

March 2026

Cohesity DataProtect vs. Veeam Data Platform

Updated: March 2026

Buyer's Guide

Cohesity DataProtect vs. Veeam Data Cloud for Microsoft 365

March 2026

Cohesity DataProtect vs. Veeam Data Cloud for Microsoft 365

Updated: March 2026

Sample Customers

Cohesity DataProtect

Tribune Media

Cohesity Data Cloud

Navis, 1st Security Bank, Brown University, WestLotto

Popular Solutions

8 reviews

8 reviews

0 reviews

29 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Government

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Kalaiarasan Meganathan
Specialist at HCLSoftware
We have been supporting on-premises environments without cloud using Veeam. We also use storage devices like tape...
Read full review of Cohesity DataProtect »
Mounir ElMously
Senior Manager Advisory Services at Optimum Online (Cablevision Systems)
I have been in a relationship with Cohesity Data Cloud for more than five years now. I have used Helios in the past.
Read full review of Cohesity Data Cloud »
Arunvijay Mohan
Solution Architect at LTIMindtree
My primary use case is just for backup. It has been used extensively for the backup environment.
Read full review of Cohesity C6000 Series »
Stefan-Motsch
Evangelist / CTO at fgnext
Our customers use Cohesity SmartFiles in conjunction with Cohesity SpanFS for network NAS storage. Additionally, we...
Read full review of Cohesity SmartFiles »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 5

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Prashant Aghao
Associate System Engineer at Dhanyaayai enterprise private limited
Veeam Kasten for Kubernetes is used as a backup solution for Kubernetes distributions. I use it for taking backups of...
Read full review of Veeam Kasten for Kubernetes »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Salman Ahmed
Senior Manager at Habib Bank Ltd.
We are using it for Exchange backup.
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 5

Customer Service

Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education
I personally haven't dealt with technical support in the past, however, one of my colleagues has. My understanding is...
Read full review of Cohesity DataProtect »
Vishnu Mohan
Service Delivery Manager Cloud And Dco at a healthcare company
Cohesity DataProtect's technical support is responsive. Their response time is good.
Read full review of Cohesity DataProtect »
Nelson Sendino
Coordinator, Network Architecture & Cybersecurity at San Mateo County Office of Education
I haven't had to call tech support. I can't speak to how helpful or responsive they are.
Read full review of Cohesity DataProtect »
Idar Stilluf Karlsen
IT Infrastructure Engineer at Sector Alarm
Best customer service in the business.
Read full review of Cohesity DataProtect »
Anonymous User
Solutions Architect
I have not had a good experience with support.
Read full review of Cohesity DataProtect »
Anonymous User
Responsable de Servicios TI (Comunicaciones, MonitorizaciÃ³n, VirtualizaciÃ³n y Almacenamiento) at a construction company
We've contacted Cohesity support at times. It's good.
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
I would rate the support somewhere around eight to nine out of ten. I lean more toward nine. If you know what you are...
Read full review of Cohesity SpanFS »
Brian Supple
Technical Director at Procloud
During the implementation, customer service was quite good, but I haven't had much engagement with support since then.
Read full review of Cohesity DataProtect »
Jochen Tytgat
Owner at hq-12b
They are quite responsive. Their knowledge has improved in the past year. If I compare it to August last year, it was...
Read full review of Cohesity Data Cloud »
Anonymous User
President at a computer software company
I have never contacted technical support. I am not in tech support.
Read full review of Cohesity Data Cloud »
Anonymous User
Cloud Solution Architect at a university
As far as I can remember, my team did not face many issues with the solution's technical support.
Read full review of Cohesity DataProtect »
Michele Fumagalli
Backup Administrator at Bper Banca Spa
The tech support team is good. We only have international support, so the timetable is not easy for us, and we have...
Read full review of Cohesity DataProtect »
Anonymous User
Chief Technology Officer at a computer software company
They are good. They may have been stretched a little bit recently, and they have been a little bit slower to react...
Read full review of Cohesity SpanFS »
Anonymous User
Works
Extremely fast response both to email and phone, very knowledgeable.
Read full review of Cohesity DataProtect »
Anonymous User
Sr. Infrastructure Specialist at a energy/utilities company
Customer support from our local team has been great. There is lots of expertise and a general willingness to help....
Read full review of Cohesity DataProtect »
Anonymous User
Systems Administrator at a healthcare company
Customer Service: Customer support is excellent. Technical Support: Technical support for the product has been very...
Read full review of Cohesity DataProtect »
FrancoisLepage
Director, Cyberscurit ET Infrastructure & Director, Cybersecurity & Infrastructure at Master
Technical support for this solution is excellent.
Read full review of Cohesity DataProtect »
Mounir ElMously
Senior Manager Advisory Services at Optimum Online (Cablevision Systems)
Cohesity Data Cloud has a representative that is always in direct contact with us and suggests to buy from a...
Read full review of Cohesity Data Cloud »
Anonymous User
Systems Administrator at a media company
Customer service is amazing. Replies within the hour and resolution usually within four to six hours. Some...
Read full review of Cohesity DataProtect »
Anonymous User
Lead Technical Architect at a financial services firm
They are excellent.
Read full review of Cohesity DataProtect »
Anonymous User
Systems Engineer/Systems Administrator at a government
Sometimes, getting help from support can be difficult. On a scale from one to ten, I would give their support a...
Read full review of Cohesity DataProtect »
Anonymous User
Advisor Architect at a insurance company
I would say Cohesity support is somewhere in between good and very good. But, of course, it depends on which region...
Read full review of Cohesity DataProtect »
Anonymous User
Infrastructure Architect at a manufacturing company
My experience with support is mixed. There are times where the response and resolution are quick but at times, there...
Read full review of Cohesity DataProtect »
Anonymous User
Infrastructure Engineer
They are a great help on performance issues and minor bugs.
Read full review of Cohesity DataProtect »
Anonymous User
Lead Storage Administrator
Cohesity customer service is the best that I have ever used. They are extremely fast in responding to cases, fixed...
Read full review of Cohesity DataProtect »
Arunvijay Mohan
Solution Architect at LTIMindtree
My experience with their technical support has been good. I would rate their technical support as nine out of ten.
Read full review of Cohesity C6000 Series »
Anonymous User
Computer Systems Architect at a construction company
Their technical support team program is good.
Read full review of Cohesity DataProtect »
Bill Huff
Chief Technology Officer at The Collective Group, LLC
I have had a positive experience with the tech support provided by the vendor. Their ability to access the system...
Read full review of Cohesity DataProtect »
Roberto S.
Team Leader at Leonardo
Cohesity provides great support, both remote and onsite.
Read full review of Cohesity DataProtect »
Anonymous User
Director of Information Systems at Community Hospital
I have not had to call them yet, but we have heard great things.
Read full review of Cohesity DataProtect »

Review 1 of 30

Salman Ahmed
Senior Manager at Habib Bank Ltd.
The customer service team is good.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Ahmad-Hassan
Project Manager And Technical Consultant at EEMC
Technical support is very good. You will receive updates on the same day. We have been satisfied with the level of...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Pablo Ramírez
Datacenter & Security Manager at Binaria IT Services
Since the stability of the solution is very good, we don't have any issues to report. I don't have a lot of...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Solutions Architect at FLEXdata Solutions
They’re great from a partner point of view, but I can’t comment from an end-user point of view.
Read full review of Veeam Data Platform »
Anonymous User
Data Center Operations Manager at a financial services firm
Customer Service: 2/10. Technical Support: 2/10.
Read full review of Veeam Data Platform »
Anonymous User
IT Consultant at a tech services company
Customer Service: The customer service is very good, most of the time they contact you before you even knew you...
Read full review of Veeam Data Platform »
JoseDa Silva
Technical Pre-Sales Consultant at a tech services company
The technical support is very good. They provide solutions immediately and they tell the customer exactly what is wrong.
Read full review of Veeam Data Platform »
Damian Brand
IT Manager at OceanWeb Ltd
We don't really have much experience with their support. Over the five years, we've maybe put in one or two tickets,...
Read full review of Veeam Data Platform »
Per Martin Haddeland
Senior Engineer at Inland Norway University of Applied Sciences
I know they have good support, but I haven't been using them very often. I'd like to try and figure out what the...
Read full review of Veeam Data Platform »
Per Martin Haddeland
Senior Engineer at Inland Norway University of Applied Sciences
Technical support is helpful. However, we are not using the support very often. We have talked with the sellers and...
Read full review of Veeam Data Cloud for Microsoft 365 »
Matt Baltz
Data Center Engineer at Strategic Solutions of Virginia
Customer Service: The customer service staff are always willing to provide any information or support that they can....
Read full review of Veeam Data Platform »
Juan Paredes
President at Megasetec
I have a positive experience with Veeam Backup for AWS support. When I upgraded my version and faced backup issues,...
Read full review of Veeam Backup for AWS »
Anonymous User
Data Center Expert
Veeam support is pretty good but has degraded somewhat as they have grown. Not surprising as this happens to every...
Read full review of Veeam Data Platform »
Leticia Espinosa
Systems Recovery Specialist at a legal firm
The technical support is responsive, however, there have been times when we have had problems, but the technical...
Read full review of Veeam Data Platform »
Leonard Charran
Network Administrator at Ulbrich Of California, Inc.
The support from Veeam Backup Replication has been very good, it was excellent.
Read full review of Veeam Data Platform »
Anonymous User
Senior Infrastructure Engineer at a government
Sometimes it can be a bit slow to get assistance as we don't have production support. We just have the normal...
Read full review of Veeam Data Platform »
Anonymous User
Information Systems Infrastructure Manager at a comms service provider
Technical support is okay. They could be more customer-friendly.
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
IT Director at a wholesaler/distributor
I don't have any issues with their technical support.
Read full review of Veeam Data Platform »
Anonymous User
Solution Architect at a tech services company
They are very useful.
Read full review of Veeam Data Platform »
Sothon LIM
IT at Bouygues Construction
When I create a ticket, Veeam's technical support directs me to its L2 support. I rate the technical support a four...
Read full review of Veeam Data Platform »
Anonymous User
Professional Service/Solution Team at a tech services company
Customer Service: Excellent is the word I'd use. Technical Support: The support from Veeam is very good and most...
Read full review of Veeam Data Platform »
Anonymous User
Director of Information Technology at a religious institution
Customer Service: Very friendly and very responsive. Technical Support: I am going to say great, but the truth is, I...
Read full review of Veeam Data Platform »
Anonymous User
Sr. security/system engineer at a media company
Customer Service: 5 out of 5. Technical Support: 5 out of 5.
Read full review of Veeam Data Platform »
Anonymous User
Enterprise Chief Infrastructure Hosting & Cloud Architect
They provide good technical support and we are satisfied with the support we have received.
Read full review of Veeam Data Platform »
Anonymous User
IT Infrastructure Manager at a media company
We have yet to make need of technical support, although I feel it to be good.
Read full review of Veeam Data Platform »
Seniorinfraeng67
Senior Infrastructure Engineer at a logistics company
I have used the technical support a few times and they've been reasonably helpful.
Read full review of Veeam Data Cloud for Microsoft 365 »
Simon O'Sullivan
Senior VP at Maxava
Our guys have probably talked to support from time to time, but I haven't seen any issues raised about it or anything...
Read full review of Veeam Data Platform »
Anonymous User
Consultant at a tech services company
I have not contacted technical support yet. I have only had one issue but I was able to solve it.
Read full review of Veeam Agent for Linux [EOL] »
Likesh Shrestha
System Administrator at a financial services firm
Technical support is good. It's awesome. Still, we can't get the right solution at the right time. If I'm asking...
Read full review of Veeam Data Platform »
Chetan Doshi
M S Technical Head at IT Company
The support that we have been receiving has been perfect.
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

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