Compare Cisco vs StarWind

Cisco

Based on 3707 reviews.

StarWind

Based on 286 reviews.

Overview

Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.

Information Not Available

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Cisco Secure Firewall

52 reviews

Cisco Catalyst Switches

14 reviews

Cisco Wireless

16 reviews

StarWind Virtual SAN

25 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

1 reviews

Top Industries

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

15%

Manufacturing Company

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Charles Slaustas
Information Technology Contractor at Insight global
I am an IT system support person, and my use cases with Cisco Duo started out with helping clients at my firm and the...
Read full review of Cisco Duo »
Kartik Amin
Network Operations Engineer at Redex IT Limited
I use Cisco Secure Access for Secure Access Service Edge (SASE), which provides me with secure identity-based access...
Read full review of Cisco Secure Access »
MURALI NIDAMANURI
Managing Director at a manufacturing company
The main use cases for my customers with Meraki MX are cloud managed virtual controller, basically for managing the...
Read full review of Cisco Meraki MX »
Fakhar Mahmood
Sr. Network Administrator at i2c
We are using Cisco FTDs 2100 series, then we have Cisco Nexus 9000 Series switches. We also have Catalyst series...
Read full review of Cisco Nexus 9000 Series »
AndrewRichardson
Network Engineer at Edmonton Catholic School Board
The product was used with Catholic schools because that was their primary infrastructure. This is an enterprise-level...
Read full review of Cisco Catalyst Center »

Review 1 of 5

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

RuiAraujo
Senior Presales Consultant at Sysconnect Lda
We do not need technical support for normal issues.
Read full review of Cisco Catalyst SD-WAN »
Ian MacFarlane
Owner at Elifiatek
When I did get to engage the technical support people at Meraki, I would give them a 10-out-of-10. The technical...
Read full review of Meraki Dashboard »
Santosh Pallai
SAP BPC Consultant at Tech Mahindra
Cisco support has been very helpful.
Read full review of Cisco IOS SSL VPN »
Subha Mishra
Executive at Accenture
Cisco’s support is quite excellent.
Read full review of Cisco Meraki MX »
Maria Kumar
Senior Manager Tech Support at Convergent Wireless Communications
The customer service and support are very good.
Read full review of Cisco Wireless WAN »
Amr Moustafa
NOC Technical Lead at a tech services company
I would rate technical support from Cisco as a nine.
Read full review of Meraki SD-WAN »
Daniel Biukovic
System Engineer at MDS Informaticki inzenjering
I have worked with Cisco support. My experience with Cisco support is fine. When I need to open a case, I have done...
Read full review of Cisco Secure Firewall »
Anonymous User
Technology Specialist at a consultancy
We have SMARTnet contracts with Cisco. On occasion, I've actually called them for technical support, but most of the...
Read full review of Cisco Wireless »
Shun Hiyama
Network Engineer at NHN Techorus Corp.
Technical support is average.
Read full review of Cisco Catalyst Switches »
Uldis Stokenbergs
Software Sales Manager at Santa Monica Networks
I have not used support for this product but have for other Cisco products. Their technical support is the best...
Read full review of Cisco Secure Client (including AnyConnect) »
AndrewRichardson
Network Engineer at Edmonton Catholic School Board
Support is easy to deal with and requests for information are clearly communicated, making it straightforward to...
Read full review of Cisco Catalyst Center »
Thuy Truong
Administrator at SOURTHERN WAVES Solution
The tool's technical support is good.
Read full review of Cisco IOS SSL VPN »
Anonymous User
Senior Quality Assurance at a tech services company
We have not contacted technical support, we have not had any cause to contact them.
Read full review of Cisco Secure Client (including AnyConnect) »
Omid Najafi
Managing Director at Fasp
Technical support is ok, and we have had no problem with them.
Read full review of Cisco Secure Firewall »
Olivier Ntumba
Network & Systems Administrator Individual Contributor at T-Systems
We've been in contact with technical support on multiple occasions and each time we've had a good experience. We're...
Read full review of Cisco Secure Firewall »
Anonymous User
Manager IT Security at UnitedHealth Group
Cisco has very good support. We get good support from Cisco.
Read full review of Cisco Secure IPS (NGIPS) »
Anonymous User
Senior Email Engineer at a legal firm
Technical support is definitely good. The turnaround time to speak to someone is very good, as well.
Read full review of Cisco Secure Email »
Anonymous User
Consultant Engineer at a comms service provider
They have good technical support, and I would give them an eight out of ten.
Read full review of Cisco ACI »
Gaurav Shakya
Information Security Administrator at a tech vendor
Technical support was really good. There were two cases where we raised priority tickets and they responded well....
Read full review of Cisco Secure Email »
Igor Pigariev
Cyber Security Consultant at Ukroboronprom
Cisco's technical support is perfect. There is no need to improve anything there.
Read full review of Cisco Ethernet Switches »
AthumanJuma
Data Center Engineer at Emerging Communications Limited
We are in Tanzania and we use a support representative in Kenya. We have received good responses from them and the...
Read full review of Cisco Prime [EOL] »
Arturo Sierra
Senior Engineer at Totalplay
We have been very, very happy with Cisco's technical support. They are extremely helpful and responsive.
Read full review of Cisco Catalyst SD-WAN »
Anonymous User
System Engineer at a tech services company
The customer service is good but it can take time to resolve any issues.
Read full review of Cisco HyperFlex HX-Series [EOL] »
Ivan Sandano
Solution Architect at Posteo
The tool's support is not very good. The process is ongoing while they are not fully integrated with Cisco TAC.
Read full review of Meraki SD-WAN »
Anonymous User
Advanced Automation Architect at a computer software company
We are a Cisco partner. Thus, we communicate directly with cloud specialists in their technical support team.
Read full review of Cisco Intersight »
Anonymous User
Network Security/Network Management at a educational organization
The technical support from the company is very good. They are always available when we have problems.
Read full review of Cisco Secure Firewall »
Thapelo Modise
Solution System Engineer at a comms service provider
Supervisors at our company partnered with technical support to ensure seamless implementations.
Read full review of Cisco Enterprise Routers »
MarcosCaballero
Global Tech Security Architect at AVOLTA AG.
My thoughts about the technical support of Cisco are positive. The times I have opened a ticket, the support has been...
Read full review of Cisco Secure Firewall »
Anonymous User
Head Of Information & Communication Technology at a transportation company
I have only indirectly been in contact with technical support through our vendor. Our interactions mostly had to do...
Read full review of Cisco Ethernet Switches »
Anonymous User
Manager at a computer software company
Technical support is okay. It takes some time to resolve a complex issue. But if it's a known issue, it gets settled...
Read full review of Cisco Wireless »

Review 1 of 30

Vladimir Simion
Pre Post Sales Engineer at Logiccomputer
Customer support for StarWind Virtual SAN is great. They connected to my setup, verified it, validated it, and even...
Read full review of StarWind Virtual SAN »
Eren Cakmak
IT Administrator at Kemmler Kemmler GmbH
The customer support was excellent. We initially opened a post on the official StarWind Support page and received a...
Read full review of StarWind Virtual SAN »
ggazeley
IT Manager at a construction company
Support has been top-notch. Responses have always been same-day and they always seem to know what they're doing.
Read full review of StarWind HyperConverged Appliance »
Tayre José Rivas Salas
TI support analyst at Invermedia
The technical support can be a bit complicated by language barriers, however, the objectives have been achieved.
Read full review of StarWind Virtual SAN »
Anonymous User
Senior IT Support Specialist at Seneca Family of Agencies
Customer service has been kind and professional and on top of their game. We're notified very quickly if they notice...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
System Administrator at Wilson Logistics
Technical support was very good.
Read full review of StarWind Virtual SAN »
Stefan Novak
Principal of ICT Infrastructure and Services at Northgate High School
Customer service and support were amazing. They offer quick responses and are very helpful and knowledgeable. We had...
Read full review of StarWind Virtual SAN »
MemphisGuy
Network Services Manager at a educational organization
It's been great. They generally call if there is any issue.
Read full review of StarWind Storage Appliance »
Kristopher Skully
Systems Administrator at Hospice of the Western Reserve
So far, the little that I've worked with tech support, they seem to be pretty great. We also bought a backup server...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Solutions Architect at ITsavvy
Technical support has been good.
Read full review of StarWind Virtual SAN »
Ryan Kimbrel
Chief Information Officer at Scott County Hospital, Scott City, KS
Amazing! They've gone above and beyond with helping us when we had hardware issues last year and again this year when...
Read full review of StarWind Virtual SAN »
Anonymous User
Works
The support provided is very prompt.
Read full review of StarWind Virtual SAN »
MarkMgr
IT Manager at a hospitality company
We don't use the ProActive Support. We have the Standard level. It's very good. We haven't had any issues with it....
Read full review of StarWind Virtual SAN »
Kamil
Specialist in the center of security at PERN S.A.
Our experience is that we get a fast response from technical support.
Read full review of StarWind Virtual SAN »
TRAIANO ...
Technology Solutions, Support & Training at UNISONMEDIA Group, Inc.
This area has been the best for us, especially being new to this technology. The support team was amazing with...
Read full review of StarWind Virtual SAN »
Anonymous User
Corporate Technology Manager at MTE LOGISTIX INC.
The installation was straightforward but it still was a new product for us and we didn't know how it was going to...
Read full review of StarWind Virtual SAN »
Anonymous User
Infrastructure Engineer at H. W. Martin (Fencing Contractors) Ltd.
Support is always very helpful and willing to help.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Senior Technical Architect at HSData LTD
We haven't had any issues with the solution so have had no need to request service/technical support. However, our...
Read full review of StarWind Virtual SAN »
Anonymous User
CTO - Partner at SabreTech Consulting LLC
Support has been very good. I regularly schedule off hours support sessions and their team has never complained.
Read full review of StarWind Virtual SAN »
Anonymous User
Systems Engineer / Systems Administrator
Customer service/support is outstanding. All the guys that I have spoken with were highly professional, friendly,...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Manager at Kanal 75
Technical support is very helpful and they call back if I miss them to follow up on any open cases.
Read full review of StarWind HyperConverged Appliance »
GrzegorzEBX
Owner at ElectronicsBox.com.pl
Support is on a high level.
Read full review of StarWind Virtual SAN »
Poberezhnyy Maxim
Engineer at Peoples' Friendship University of Russia
Technical support is very competent in matters not only of the product but also of the features of the hypervisor and...
Read full review of StarWind Virtual SAN »
Shawn Bender
Global IS Admin at Benshaw, Inc.
We have no issues working with StarWind's customer service department.
Read full review of StarWind Virtual SAN »
Kyle Buxton
Manager, Field Support at a outsourcing company
The technical support team has been very involved and supportive. They have been great at demoing what they can do...
Read full review of StarWind Virtual SAN »
Anonymous User
Works at PPL
Their support team is highly knowledgeable and skilled in assisting customers with any technical issues they may...
Read full review of StarWind Virtual SAN »
Anonymous User
Founder at Provectus Networks
What also sets StarWind apart is the support. They have techs that are not just call-routers, but that actually know...
Read full review of StarWind Storage Appliance »
Anonymous User
Director Of Information Technology at Cass County Government
Support is easy to get a hold of, and usually first-call resolution.
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Technical Services at D-J Engineering, Inc.
Technical support seems responsive. We've only used them a few times.
Read full review of StarWind Virtual SAN »
Anonymous User
Sr. Network Engineer at a computer software company
Customer service has always been excellent.
Read full review of StarWind Virtual SAN »

Review 1 of 30

Technical Support

No Data Available

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