Compare Cisco vs StarWind

Cisco

Based on 3612 reviews.

StarWind

Based on 286 reviews.

Overview

Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.

Information Not Available

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

Popular Solutions

Cisco Secure Firewall

28 reviews

Cisco Catalyst Switches

24 reviews

Cisco Wireless

21 reviews

StarWind Virtual SAN

29 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

1 reviews

Top Industries

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

16%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Charles Slaustas
Information Technology Contractor at a recruiting/HR firm
I am an IT system support person, and my use cases with Cisco Duo started out with helping clients at my firm and the...
Read full review of Cisco Duo »
MURALI NIDAMANURI
Managing Director at a manufacturing company
The main use cases for my customers with Meraki MX are cloud managed virtual controller, basically for managing the...
Read full review of Cisco Meraki MX »
Fakhar Mahmood
Sr. Network Administrator at a wholesaler/distributor
We are using Cisco FTDs 2100 series, then we have Cisco Nexus 9000 Series switches. We also have Catalyst series...
Read full review of Cisco Nexus 9000 Series »
Joseph Houghes
Cloud Architect at a tech vendor
My primary use case for Cisco XDR is log review from devices, and then doing analytics for quicker responses in the...
Read full review of Cisco XDR »
AndrewRichardson
Network Engineer at a educational organization
The product was used with Catholic schools because that was their primary infrastructure. This is an enterprise-level...
Read full review of Cisco Catalyst Center »

Review 1 of 5

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at a aerospace/defense firm
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at a educational organization
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

AjenthanAiyathurai
Manager IT at a tech services company
I would rate Cisco technical support as extended, but their service is very unresponsive. It is very difficult to get...
Read full review of Cisco XDR »
Patryk Rurek
Dynatrace Architect at a hospitality company
I had to contact technical support on a few occasions, and my problem was always resolved, but it took some time and...
Read full review of Cisco Duo »
Anupama Perera
Senior Sales Manager at a tech vendor
My experience with Cisco support is good. I would rate the technical support of Cisco Secure Firewall eight out of ten.
Read full review of Cisco Secure Firewall »
Atdhe Zyhranaj
Network Security Consultant at a comms service provider
I've never had to use technical support.
Read full review of Cisco Web Security Appliance »
JUANARIAS
Administrative Assistant at a consumer goods company
We never contacted Cisco's technical support team directly. We receive services from an authorized partner.
Read full review of Cisco Meraki Wireless LAN »
MURALI NIDAMANURI
Managing Director at a manufacturing company
I have seen usual challenges with Meraki MX, such as sometimes we don't get the access points online, or connectivity...
Read full review of Cisco Meraki MX »
GeorgeGeorgiou2
Head DB Management & Systems Support at a financial services firm
The customer service and support are good.
Read full review of Cisco Wireless WAN »
Michael Mitchell
Network Engineer at a printing company
The TAC is always very helpful. We pay for Tier 1 support, so we get whatever we need from them. They always give us...
Read full review of Cisco Secure Firewall »
Joseph Sidhom
Telecommunication Group Leader at a recruiting/HR firm
We have no problem with technical support from Cisco. They have good support, although it's not cheap.
Read full review of Meraki MS Switches »
Anonymous User
Senior Information Security Analyst at a manufacturing company
The support of this solution is very good.
Read full review of Cisco Secure Firewall »
Anonymous User
Senior Network Officer at a financial services firm
In some areas, Cisco ISE's technical support is good. However, we had an issue with integrating Cisco ISE with DNS....
Read full review of Cisco Identity Services Engine (ISE) »
Syed Ali Wajahat
IT Solution Architect at a media company
Technical support is quite mature. It's not bad as before. I'm the one person who has been working with ACI for a...
Read full review of Cisco ACI »
Anonymous User
Solution Selector Communication and IT Security at a tech services company
We have not been in touch with technical support for this solution.
Read full review of Cisco DNA Center »
Alexander Mumladze
Network Engineer at a tech services company
I have not worked with Cisco support for this firewall.
Read full review of Cisco Secure Firewall »
Anonymous User
Systems Engineer at a tech services company
The tech support was great.
Read full review of Cisco Security Cloud Control »
Anonymous User
Senior Enterprise Network Administrator
I have never used the technical support.
Read full review of Cisco Identity Services Engine (ISE) »
Robert Koskey
Systems & Network Manager at a educational organization
We did have some engagement with the technical support people regarding the integration with Nexus Switches, and they...
Read full review of Cisco Secure IPS (NGIPS) »
Anonymous User
Account Manager
Good support.
Read full review of Cisco Secure Firewall »
Virendra Kumar
Technical lead at a recreational facilities/services company
Cisco Meeting Server has the best technical support, so I'd rate support a five out of five. Support is...
Read full review of Cisco Meeting Server »
Anonymous User
Head of Information technologies systems department at a manufacturing company
We have not used technical support.
Read full review of Cisco Linksys Ethernet Switches »
Anonymous User
Presales Architect at a tech vendor
For technical support, I would rate Cisco technical support as a nine.
Read full review of Cisco Secure Client (including AnyConnect) »
Azar Mammadli
IT Operation Manager at a retailer
I would give them a high rating.
Read full review of Cisco Secure Firewall »
Saad Aslam
Senior Information Technology Manager at a maritime company
It has never been a case of getting support from Cisco directly. I have purchased Cisco from my vendor and receive...
Read full review of Cisco Ethernet Switches »
Venantio Mzenda
R&D Outcomes Manager at a educational organization
I would rate the technical support a full five out of five.
Read full review of Cisco Linksys Ethernet Switches »
DurgaPrasad Malyala
Director at a tech vendor
Technical support is good and we don't have a problem with it, although they have a shorter support cycle for their...
Read full review of Cisco UCS C-Series Rack Servers »
Anonymous User
Vice President of Information Technology at a non-profit
I have not used their technical support.
Read full review of Meraki MS Switches »
Anonymous User
Commercial Product Manager at a comms service provider
Their technical support is very good.
Read full review of Cisco Meraki MX »
Anonymous User
Pre-Sales Technical Specialist at a tech vendor
Regarding Cisco Enterprise Routers technical support, I don't have much knowledge on the hands-on configuration side....
Read full review of Cisco Enterprise Routers »
Raaj Adda
Storage architect at a financial services firm
The customer support for Cisco Crosswork Network Insights is good.
Read full review of Cisco Crosswork Network Insights »
Anonymous User
Network and Security Engineer at a tech services company
Nothing to complain about. Instead, they helped us to find alternative solutions and design when something was not...
Read full review of Cisco DNA Center »

Review 1 of 30

Russ Le Puill
IT Manager at a educational organization
All support is very helpful and friendly.
Read full review of StarWind HyperConverged Appliance »
WJHG
Soporte IT at a security firm
We have not had any contact with technical support.
Read full review of StarWind Virtual SAN »
Branden Beachy
Works
I had some issues, early on, that ended up being hardware issues on my end. The StarWind support people were more...
Read full review of StarWind Virtual SAN »
Anonymous User
Technical Department Manager at a transportation company
In one problem that I with the performance, they gave me a solution very quickly using a remote session.
Read full review of StarWind Virtual SAN »
Andrew_Lee
IT Infrastructure Analyst at a retailer
Tech support is very prompt, very friendly. They're knowledgeable. I don't think I have come across anything that...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Deputy Director at a government
Over a period of nine years, we applied three times to technical support. In all cases, the problem has been solved.
Read full review of StarWind Virtual SAN »
HuckyBridge
President at a media company
I don't use the solution's technical support. They have good videos.
Read full review of StarWind Storage Appliance »
Shawn Bender
Global IS Admin at a manufacturing company
The support at StarWind was very knowledgeable and was able to resolve any issues on the current call.
Read full review of StarWind HyperConverged Appliance »
Achesman Chesman
integration engineer at a tech vendor
Customer support is one of the really plus points for us; they've got a free community environment where you can get...
Read full review of StarWind Virtual SAN »
Anonymous User
Chief Technology Expert at a tech services company
Vendor support has been very responsive and provided help with all issues we have encountered.
Read full review of StarWind Virtual SAN »
Anonymous User
Company Owner at a insurance company
Technical support is perfect.
Read full review of StarWind Virtual SAN »
Artur Kamalov
Head of Local Area Network Department at a tech company
Support has standard procedures and rules. It was provided at a good level.
Read full review of StarWind Virtual SAN »
Anonymous User
Senior IT Support Specialist at a healthcare company
Customer service has been kind and professional and on top of their game. We're notified very quickly if they notice...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Manager at a computer software company
Their support has been excellent. They will walk you through every step of the way and help you with anything you...
Read full review of StarWind Virtual SAN »
Anonymous User
System Administrator at a transportation company
Technical support was very good.
Read full review of StarWind Virtual SAN »
Aljoša Čolnik
IT Manager at a tech services company
They offer great support.
Read full review of StarWind Virtual SAN »
Anonymous User
Head of Infrastructure and Networks at a insurance company
The technical support is very good as previously stated.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Director of IT and Corporate Security at a financial services firm
We were really positively impressed with the support and help they offered (purchased with the product - with no...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at a energy/utilities company
Our experience with customer service and support has been very positive. Sales staff helped us size the appliances we...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Director Of Technical Services at a aerospace/defense firm
Technical support seems responsive. We've only used them a few times.
Read full review of StarWind Virtual SAN »
Poberezhnyy Maxim
Engineer at a educational organization
Technical support is very competent in matters not only of the product but also of the features of the hypervisor and...
Read full review of StarWind Virtual SAN »
Anonymous User
Works at a computer software company
I have had great experiences with customer service and technical support.
Read full review of StarWind Virtual Tape Library »
Anonymous User
Interim CTO at a non-tech company
I praise them for their support and the willingness to always be available. I would rate their support at ten out of...
Read full review of StarWind HyperConverged Appliance »
Seth Bestulic
IT Network & System Engineer at a non-profit
My experience with support was terrific. The only issue was having to communicate through a sales rep instead of...
Read full review of StarWind Virtual SAN »
Kristopher Skully
Systems Administrator at a healthcare company
So far, the little that I've worked with tech support, they seem to be pretty great. We also bought a backup server...
Read full review of StarWind HyperConverged Appliance »
MarkMgr
IT Manager at a hospitality company
We don't use the ProActive Support. We have the Standard level. It's very good. We haven't had any issues with it....
Read full review of StarWind Virtual SAN »
MemphisGuy
Network Services Manager at a educational organization
It's been great. They generally call if there is any issue.
Read full review of StarWind Storage Appliance »
Anonymous User
Works
The support team, from implementation to general operating questions, has been an incredible value add and well worth...
Read full review of StarWind Virtual SAN »
Sh. A. Farhan
Technical Manager at a computer software company
Customer service is easily available by email. I have not tried by phone. However, it's my understanding that they...
Read full review of StarWind Virtual SAN »
Brendan
Technology Manager at a hospitality company
Their customer service and support are top-notch.
Read full review of StarWind HyperConverged Appliance »

Review 1 of 30

Technical Support

No Data Available

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