Compare Cisco vs Securonix Solutions

Cisco

Based on 3508 reviews.

Securonix Solutions

Based on 39 reviews.

Overview

Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science (CS) department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.

Information Not Available

Sample Customers

Cisco Secure Network Analytics

Edge Web Hosting, Telenor Norway, Ivy Tech Community College of Indiana, Webster Financial Corporation, Westinghouse Electric, VMware, TIAA-CREF

Securonix Next-Gen SIEM

Dtex Systems, Pfizer, Western Union, Harris, ITG

Securonix NTA

Intermountain Healthcare, Pfizer

Popular Solutions

Cisco Secure Firewall

33 reviews

Cisco Catalyst Switches

31 reviews

Cisco Wireless

24 reviews

Securonix Next-Gen SIEM

12 reviews

Securonix UEBA

1 reviews

Top Industries

Computer Software Company

18%

Educational Organization

10%

Financial Services Firm

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

12%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

MURALI NIDAMANURI
Managing Director at VIPUN COGNITIVE SOLUTIONS PVT LTD.
The main use cases for my customers with Meraki MX are cloud managed virtual controller, basically for managing the...
Read full review of Meraki MX »
Thomas Botts
Senior Network Engineer at a educational organization
My main use case when using Cisco Duo is MFA into everything: email, making teachers MFA, and mostly email. We are...
Read full review of Cisco Duo »
Vasil Blagov
Manager, Network at Duracell International, Inc.
Our main use cases for Cisco Secure Access are security and managing access.
Read full review of Cisco Secure Access »
Bryan Bettencourt
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
My main use cases for Cisco Umbrella are mostly for DNS security, ensuring we have policies in place to block anyone...
Read full review of Cisco Umbrella »
AmrFouad
Technical Project Manager at Cairo International Airport Co.
The typical use cases for Cisco FabricPath in my environment is that it's better than STP spanning tree protocols,...
Read full review of Cisco FabricPath »

Review 1 of 5

Anonymous User
Assistant VP, Idm Compliance at a financial services firm
We have actually used our company, which is a large one, and we are using multiple Securonix Next-Gen SIEM...
Read full review of Securonix Next-Gen SIEM »
Yoganantham Theerthagiri
Regional Channel Manager at i2sBusiness Solutions
My primary use case for Securonix UEBA is user threat notification and user behavior analysis.
Read full review of Securonix UEBA »

Review 1 of 2

Customer Service

Michael GEgziabher
Network Administrator at Bank of Abyssinia
The technical support is good.
Read full review of Cisco IOS Security »
Charbel Hajj
Senior Supervisor at MEPEQ
Technical support is easygoing.
Read full review of Cisco Catalyst Switches »
Steven Steiner
Director, Network Services at a healthcare company
We have a dedicated account team, so we've got all the people we need to engage with if there's an issue. It makes...
Read full review of Cisco Secure Access »
Reinaldo Romano
Commercial Director at 5Wi
The support from ThousandEyes has been the best I have had. They give good support.
Read full review of ThousandEyes »
DharmeshPatel
Founder & CEO at 7Array Solutions private limited
I like the support and I don't see any challenges in terms of it. The solution is managed and maintained through the...
Read full review of Webex »
Chinthaka Kannangara
Network System Engineer at VSIS
The support was helpful and their support is quite fast.
Read full review of Cisco FabricPath »
DurgaPrasad Malyala
Director at Datasoft Comnet
Technical support is good and we don't have a problem with it, although they have a shorter support cycle for their...
Read full review of Cisco UCS C-Series Rack Servers »
Anonymous User
Engineer at a comms service provider
Customer Service: The customer service is excellent. Technical Support: The technical support is above average.
Read full review of Cisco Provider Connectivity Assurance »
Anonymous User
Technology Architect at a construction company
They are very good. I am satisfied with their technical support.
Read full review of Cisco Wireless »
Anonymous User
Unified Communications Engineer at a retailer
Technical support for this solution has been absolutely wonderful.
Read full review of Cisco Nexus »
Jairo Mendes
Network and Security Specialist at CONNECTED TECHNOLOGY
On a scale of one to ten, tech support would be about a seven. We definitely have to escalate the issues. The first...
Read full review of Cisco Security Cloud Control »
AnkurDesaj
Sales Engineer at Phoenyx Commtech Pvt. Ltd.
I am 100% satisfied with the technical support provided by Cisco.
Read full review of Cisco Ethernet Switches »
Anonymous User
VP of IT at a tech services company
The technical support from Cisco is very good
Read full review of Cisco Identity Services Engine (ISE) »
Anonymous User
IT Specialist at a manufacturing company
I haven't directly dealt with technical support.
Read full review of Cisco Meraki Systems Manager (MDM+EMM) »
Anonymous User
Network Security Engineer at a tech services company
Customer Service: Dedicated experts are available in support contract with Cisco. Technical Support: 100% skilled...
Read full review of Cisco Secure Firewall »
Anonymous User
Network Analyst at a real estate/law firm
Cisco is always good with technical support, it's easy and the contact is fast when you really need it.
Read full review of Cisco Catalyst SD-WAN »
Jeremiah Ngure
Technical Services Lead at Telenet Solutions
We contact support regularly, especially for deployments, and they are very responsive.
Read full review of Cisco IOS SSL VPN »
Gaurav Shakya
Information Security Administrator at a tech vendor
Technical support was really good. There were two cases where we raised priority tickets and they responded well....
Read full review of Cisco Secure Email »
Anonymous User
Network Engineer at a tech services company
The technical support is good and is better than Check Point.
Read full review of Cisco Sourcefire SNORT »
Akshay Balaganur
Founder and Lead Network Consultant at Airowire Networks
Their technical support is good, one of the best in the industry.
Read full review of Cisco Catalyst Switches »
Anonymous User
Systems Engineer at a tech services company
The tech support was great.
Read full review of Cisco Security Cloud Control »
Alexander Mumladze
Network Engineer at LEPL Smart Logic
I have not worked with Cisco support for this firewall.
Read full review of Cisco Secure Firewall »
Jorge-Gonzalez
Field service manager at reduno.com
I haven't dealt with technical support. However, MEWraki is pretty simple to use, and therefore, we haven't really...
Read full review of Meraki SD-WAN »
Bojan Jambresic
Senior Network Engineer
The technical support is good. Though, I am not that experience with them, as I try to resolve issues on my own.
Read full review of Cisco ACI »
Anonymous User
Shared Information Security Officer at a university
Technical staff are excellent.
Read full review of CloudLock »
Anonymous User
Works at a tech services company
Customer Service: GoodTechnical Support: Good
Read full review of Cisco Ethernet Switches »
Saad Aslam
Senior Information Technology Manager at FAP Marine Terminals Ltd
It has never been a case of getting support from Cisco directly. I have purchased Cisco from my vendor and receive...
Read full review of Cisco Ethernet Switches »
Anonymous User
Senior Network Engineer at a tech services company
Customer Service: Cisco TAC is good. They will set up a remote viewing session so they can work on the firewall as if...
Read full review of Cisco Secure Firewall »
Fendi
Sr Engineer at a construction company
We work closely with the tech support team whenever there is an issue. They are very supportive and cooperative. They...
Read full review of Cisco IOS SSL VPN »
NAWAF-TAWAKOL
Pre-Sales Engineer at a tech services company
The technical support is very good. I deal with several Cisco departments, and they have a good team. The team around...
Read full review of Cisco Sourcefire SNORT »

Review 1 of 30

NELSON COIMBRA DA SILVA
Cyber Security Sales Engineer Manager at a comms service provider
Since I work in the sales team, I didn't need technical support. My role is mainly focused on discussing and selling...
Read full review of Securonix Next-Gen SIEM »
Andres Fuentes
SOC Analyst at ComWare S.A
I would rate their support at 8.5 to nine out of 10. Sometimes it has taken a little while because the investigation...
Read full review of Securonix Next-Gen SIEM »
Mohammed Nadeem Rais
Lead - Cyber Security at NMC Healthcare
Securonix is generally regarded for its strong customer service and support, which is a critical factor in ensuring...
Read full review of Securonix Next-Gen SIEM »
Pavan Lingam
Cyber Security - Consultant at LTI - Larsen & Toubro Infotech
I rate the technical support a nine out of ten. They're friendly. Whenever we have a P1 issue, we write an email and...
Read full review of Securonix Next-Gen SIEM »
Sebastian Velazquez
Cyber Intelligence Supervisor at a tech services company
Support is an area for improvement because it takes a little time for them to attend to tickets. And regarding more...
Read full review of Securonix Next-Gen SIEM »
Indrajit Ghosh
Cyber Security Consultant at LTI - Larsen & Toubro Infotech
Technical support is good, but sometimes we face delays with responses. I would rate technical support as nine out of...
Read full review of Securonix Next-Gen SIEM »
Sudhakaran Krishnan
Consultant at LTI - Larsen & Toubro Infotech
The technical support is fine. I would rate them as eight out of 10.
Read full review of Securonix Next-Gen SIEM »
Rafael-Barrios
Cybersecurity SE at a tech vendor
I have had to call support three or four times, and I would rate them a ten out of ten.
Read full review of Securonix Next-Gen SIEM »
Kris Nawani
Co-Founder/Director at Bangkok MSP Company Limited
I haven't contacted the technical support since we have a strong in-house team.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Assistant VP, Idm Compliance at a financial services firm
For technical support, I can rate it as seven. They also have the same issues other vendors are facing. They are good...
Read full review of Securonix Next-Gen SIEM »
Francesco Andre Castro Montoya
Security Developer at a tech consulting company
We have had some slightly delayed response times from technical support, but it is nothing out of the ordinary.
Read full review of Securonix Next-Gen SIEM »
Jeanpierre Soto Salvatierra
Head of Cybersecurity at a tech services company
The support is excellent. At the service level, they attend to us quickly. We have a post-sale person who follows up...
Read full review of Securonix Next-Gen SIEM »
Bavan Balakrishnan
Senior SOC Developer at XVE Security
Customer support is rated around seven to eight out of ten. The support system requires creating support requests,...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
SVP Insider Threat at a financial services firm
Technical support is fairly good. I meet with them on a weekly basis. I give them any concerns, issues, use-case...
Read full review of Securonix Next-Gen SIEM »
Sanjay-Kulkarni
Manager Security Operation Center at a tech services company
The technical support is okay.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Security Specialist at a tech vendor
We are not raising any questions with customer service or support.
Read full review of Securonix Next-Gen SIEM »
Edward Ruprecht
Lead Cyber Security Engineer at a insurance company
Their technical support has been pretty helpful. We have a lot of direct contacts with some of the higher-level...
Read full review of Securonix Next-Gen SIEM »
Ishika Garg
Senior Security Consultant at LTI - Larsen & Toubro Infotech
Their support has improved it a lot, They do support us or they do reply to us, but they need to be very fast. They...
Read full review of Securonix Next-Gen SIEM »
Mohamad Ammar
Services Sales Consultant at Alpha
Technical support for Securonix is good. I rate the technical support an eight out of ten. I don't give a ten out of...
Read full review of Securonix Next-Gen SIEM »
Yoganantham Theerthagiri
Regional Channel Manager at i2sBusiness Solutions
The support system is not very good as of now. They have a local support team based here and in India.
Read full review of Securonix UEBA »
Anonymous User
Lead Security Engineer at a tech services company
Six months ago, if someone asked me about the support, I would say, "Not good." Now, the support is pretty effective....
Read full review of Securonix Next-Gen SIEM »
Greg Stewart
Director of Intellectual Property Protection at a pharma/biotech company
I would give them a ten out of ten on technical support. In the past, we did have some issues with their technical...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company
Technical support is terrible. they are very bad. They are not helpful or responsive, and we were quite disappointed...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Works
The technical support from Securonix is good. If I raise a ticket, it initially goes to the L1 team, but the next...
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Lead Security Engineer at a tech services company
I deal with their tech support on an almost daily basis. I would give it a 6 out of 10.
Read full review of Securonix UEBA »
Anonymous User
VP International Business and Alliances at a tech services company
They excel in response times and quick reactions when there's an actual threat. We work with a particular team which...
Read full review of Securonix Next-Gen SIEM »
Yoganantham Theerthagiri
Regional Channel Manager at i2sBusiness Solutions
I find customer service to be very good.
Read full review of Securonix Next-Gen SIEM »
Anonymous User
Leader - Investigations, Insider Threat at a tech services company
Technical support is excellent.
Read full review of Securonix Next-Gen SIEM »
Yi Liu
Principal Member of Technical Staff at AT&T
On a scale of one to ten, I'll give Securonix tech support a ten. They're extremely knowledgeable, they're able to...
Read full review of Securonix UEBA »
Amit Chopra
CEO/Executive Director at Iconic Engines
We work with a lot of vendors and a lot of companies, but the support that we have gotten from Securonix, from their...
Read full review of Securonix Next-Gen SIEM »

Review 1 of 30

Technical Support

No Data Available

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