Compare CensorNet vs FireMon

CensorNet

Based on 1 review.

FireMon

Based on 67 reviews.

Sample Customers

CensorNet Cloud Application Security

National Portrait Gallery, Gama Aviation

Popular Solutions

CensorNet Cloud Application Security

0 reviews

FireMon Security Manager

8 reviews

FireMon Asset Manager

5 reviews

Top Industries

No Data Available

Financial Services Firm

12%

Outsourcing Company

11%

Manufacturing Company

10%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Aman-Yadav
Sr technical support executive at Immenzza
The product provides visibility into the user activities on the corporate network. We can create the policies and...
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Review 1 of 1

SurajYadav
Network Security Consultant at NTT DATA
I have been using FireMon Security Manager for around two years in a production environment, mainly for firewall...
Read full review of FireMon Security Manager »
Marck Chanpagne
Business Continuity And Disaster Recovery Manager at Cadence Bank
My main use case for FireMon Asset Manager is continuous network asset discovery and visibility for our BCDR program....
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Review 1 of 2

Customer Service

Aman-Yadav
Sr technical support executive at Immenzza
If we face any challenges, we contact support. The support is good. If we need to connect with the DevOps team, the...
Read full review of CensorNet Cloud Application Security »

Review 1 of 1

Kallamuddin Ansari
Cyber Security Consultant at HR Software Solution
The customer support is outstanding.
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SurajYadav
Network Security Consultant at NTT DATA
The customer support for FireMon Security Manager has been outstanding in our experience. We have interacted with...
Read full review of FireMon Security Manager »
Chan Lung
Presale Consultant at a tech vendor
FireMon's customer support is very helpful and responsive, often providing remote assistance to resolve problems...
Read full review of FireMon Asset Manager »
Jaimin Mehta
Senior Server and Cloud Engineer at Ertech
The technical support is generally good, but they can sometimes be slow in responding.
Read full review of FireMon Security Manager »
Joao Manso
CEO at a tech services company
I've never had to contact technical support.
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Dhiren Jethwa
Team Lead - Network and Security at a outsourcing company
Customer support for FireMon Security Manager is neither good nor bad, but they can improve.
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Abhijeet Chaskar
Cybersecurity Analyst at DigitalTrack solution pvt ltd
Customer support is excellent in their technical knowledge, and they are able to solve complex technical issues. I...
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Anonymous User
IT Security Admin at a tech vendor
We have worked with them a good deal. I would give them a solid 9 out of 10. The way that they can do a 10 is just by...
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Anonymous User
Network Security Analyst at a government
We use technical support pretty regularly and they are prompt. We have a point of contact, who is a project manager...
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Anonymous User
Solution Architect at a transportation company
Initially, we had contact with their technical support, but things have been smooth for the last few months. We...
Read full review of FireMon Security Manager »
Anonymous User
Project Manager at a manufacturing company
In general, their tech support is pretty good. I do have a concern with them, and I did express it to them already:...
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Anonymous User
Sr Network Security Specialist at a government
I would say technical support is about 8/10. Some issues just weren't handled quickly enough, I guess.
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Anonymous User
Technology Engineer at a financial services firm
We have asked for help a couple times, mainly about minor questions. There were questions about how to use...
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Anonymous User
Works at a financial services firm
I would rate support a 4/5. I sort of get the feeling when I send an email that it's a little bit of a slow response...
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Anonymous User
Enterprise Security Architect at a insurance company
Any time we've engaged technical support for assistance, we've come away with a resolution, so the only thing that...
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Anonymous User
GISA at a tech vendor
I rate FireMon support seven out of 10. It varies depending on who you get. We sometimes get a highly knowledgeable...
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Pranav Gupta
Asst. Manager Finance at a insurance company
We occasionally need the assistance of technical support. We've always found them to be helpful and responsive. We're...
Read full review of FireMon Security Manager »
Anonymous User
Security Analyst at a government
Their support is nice. They are very good.
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Anonymous User
Information Security Analyst at a financial services firm
Customer Service: The customer service was excellent. Technical Support: At the time we were using the product, it...
Read full review of FireMon Security Manager »
Joy Nithin
Sr security engineer at Cyber Security Concern
The technical support is good and responsive. They responded on time and had good knowledge.
Read full review of FireMon Asset Manager »
MikaKwok
IT Security Assistant Manager at Octopus Cards Limited
Technical support is fine. I don't have any other issues.
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Anonymous User
Network Security Architect at a healthcare company
FireMon’s technical support is capable and responsive. I’ve had no issues with getting the right resources engaged...
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Anonymous User
Clinical Systems Engineer So Cal Regional Office at a healthcare company
A 10 out of 10.
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Anonymous User
Security Engineer at a logistics company
Technical support has been amazing. I would give them a rating of 10/10, an A+, and I would buy from them again.
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Anonymous User
Lead Network Specialist at a university
Technical support has been very good. They always answer my questions. They'll stay on with you until they resolve...
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Anonymous User
Network Security Sr. Advisor at a tech services company
Technical support is satisfactory.
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Anonymous User
Network Engineer at a tech services company
Customer Service: Great, they hold free WebEx sessions for additional training on FireMon. Technical Support: They're...
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Anonymous User
Network Administrator at a computer software company
I was not involved in the setup of FireMon but, later on, when I became involved working with it, I approached...
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Anonymous User
Network Security Engineer- Senior at a financial services firm
There front-end technical support is really good, very responsive. To me, it takes a little bit too much time to...
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Anonymous User
3rd Line Senior Engineer (Security) at a comms service provider
I would rate technical support at around 7/10. I mean the reason for giving it a seven is the guy we spoke to over in...
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Review 1 of 30

Technical Support

No Data Available

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