Compare CensorNet vs FireMon

CensorNet

Based on 1 review.

FireMon

Based on 65 reviews.

Sample Customers

CensorNet Cloud Application Security

National Portrait Gallery, Gama Aviation

Popular Solutions

CensorNet Cloud Application Security

0 reviews

FireMon Security Manager

9 reviews

FireMon Asset Manager

3 reviews

Top Industries

No Data Available

Financial Services Firm

12%

Manufacturing Company

10%

Comms Service Provider

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Aman-Yadav
Sr technical support executive at Immenzza
The product provides visibility into the user activities on the corporate network. We can create the policies and...
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Review 1 of 1

SurajYadav
Network Security Consultant at NTT DATA
I have been using FireMon Security Manager for around two years in a production environment, mainly for firewall...
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Review 1 of 1

Customer Service

Aman-Yadav
Sr technical support executive at Immenzza
If we face any challenges, we contact support. The support is good. If we need to connect with the DevOps team, the...
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Review 1 of 1

Ganesh-Khutwad
Senior Network Specialist at Tech Mahindra Limited
The technical support is good, but sometimes it takes some time.
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Abhijeet Chaskar
Cybersecurity Analyst at DigitalTrack solution
Customer support is excellent in their technical knowledge, and they are able to solve complex technical issues. I...
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MichaelLavin
Digital Workforce Initiatives Leader at Galway
Their technical support is an eight out of ten. It is not perfect, but I have high standards because I provide so...
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Dhiren Jethwa
Network Security Engineer at Digitaltrack
Customer support for FireMon Security Manager is neither good nor bad, but they can improve.
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Chan Lung
Presale Consultant at a tech vendor
FireMon's customer support is very helpful and responsive, often providing remote assistance to resolve problems...
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Anonymous User
Enterprise Security Architect at a insurance company
Any time we've engaged technical support for assistance, we've come away with a resolution, so the only thing that...
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Anonymous User
Sr Network Security Specialist at a government
I would say technical support is about 8/10. Some issues just weren't handled quickly enough, I guess.
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Anonymous User
Network Engineer at a tech services company
Customer Service: Great, they hold free WebEx sessions for additional training on FireMon. Technical Support: They're...
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Anonymous User
Network security consultant at a comms service provider
I have contacted customer service, but it was a long time ago.
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Anonymous User
Works at a financial services firm
We have called them and they've always been really helpful. They've resolved our issue in a timely manner. I would...
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Anonymous User
President at a tech services company
I've found technical support to be a 9/10.
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Anonymous User
Network Security Analyst at a government
We use technical support pretty regularly and they are prompt. We have a point of contact, who is a project manager...
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Anonymous User
Network Engineer at a financial services firm
The technical support is very good. We have been able to get them on a call and get everything done as soon as...
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Anonymous User
Solution Architect at a transportation company
Initially, we had contact with their technical support, but things have been smooth for the last few months. We...
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Anonymous User
Information Security Analyst at a financial services firm
Customer Service: The customer service was excellent. Technical Support: At the time we were using the product, it...
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Daniel James
Security Engineer at a transportation company
Tech support is really good. If I've praised anything so far, as far as the vendor or the product goes, it would pale...
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Anonymous User
IT Security Consultant and Platform Architect at a pharma/biotech company
Customer Service: Excellent. Technical Support: Excellent--tech support engineers go above and beyond to answer...
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Anonymous User
IT Security Admin at a tech vendor
We have worked with them a good deal. I would give them a solid 9 out of 10. The way that they can do a 10 is just by...
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Anonymous User
Network Security Architect at a healthcare company
FireMon’s technical support is capable and responsive. I’ve had no issues with getting the right resources engaged...
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Anonymous User
3rd Line Senior Engineer (Security) at a comms service provider
I would rate technical support at around 7/10. I mean the reason for giving it a seven is the guy we spoke to over in...
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Anonymous User
Security Analyst at a government
Their support is nice. They are very good.
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Anonymous User
Regional Manager Enterprise Data Infrastructure and Information Security at a comms service provider
Their technical support is superior.
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Anonymous User
Management Trainee at a financial services firm
The technical support team is not promptly addressing any issues. As a result, it can take some time to have the tech...
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Anonymous User
Security Engineer at a logistics company
Technical support has been amazing. I would give them a rating of 10/10, an A+, and I would buy from them again.
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Anonymous User
Project Manager at a manufacturing company
In general, their tech support is pretty good. I do have a concern with them, and I did express it to them already:...
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Anonymous User
Security Consultant at a tech services company
I would rate it 8/10. The only reason I don’t rate it 10/10 is because of the response time which, for us, sometimes...
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Anonymous User
Information Security Engineer at a insurance company
8/10
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Anonymous User
Information Security Engineer at a energy/utilities company
Technical support was fine; they have good technical people. However, support can be improved, if they become more...
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Anonymous User
Network Support Systems Manager at a retailer
Overall, I would give the technical support team a rating of 10/10. There have been maybe a few issues here and...
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Anonymous User
Network Security Engineer- Senior at a financial services firm
There front-end technical support is really good, very responsive. To me, it takes a little bit too much time to...
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Review 1 of 30

Technical Support

No Data Available

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