Compare Cato Networks vs Okta

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Popular Solutions

Cato SASE Cloud Platform

4 reviews

Okta Platform

51 reviews

Auth0 Platform

27 reviews

Top Industries

Manufacturing Company

12%

Comms Service Provider

12%

Financial Services Firm

Computer Software Company

Outsourcing Company

12%

Financial Services Firm

10%

Manufacturing Company

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Anonymous User
Partner Account Manager at a wholesaler/distributor
Our main use case for Auth0 Platform is to work with our partners to take to the customers, with Auth0 Platform being...
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Sravanakumar Nidamanooru
Identity and Access Management Specialist at a university
I have hands-on experience with Okta Platform for a little over three years, starting in 2023, integrating SaaS apps...
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Review 1 of 2

Customer Service

Livin Sunil
Information Security Engineer at M.Tech
The technical support services need improvement.
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PabloCousino
Executive VP at Active IT SpA
The solution's technical support is available 24/7. Once, we raised a ticket for our customer, and the executive...
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PabloCousino
Executive VP at Active IT SpA
The product has excellent customer support. The support team is available 24/7 and they are able to respond in twenty...
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Adam Vizogrod
Account Management Leader at AlgoSec
I have not used Cato support.
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Nicky Tham
Evaluator oа SD-WAN at Fullerton Health
Cato Networks supported the technical support team in-house. The product and support team helped us resolve the...
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Alexander Azikov
It Manager at Diamond Braces
We reach out to the support occasionally for minor problems. They're pretty quick, but if an issue needs to be...
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Akei Hsu
Senior Network Consultant at PostNL
The customer service and support team provide fast responses.
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SasikumarRamachandran
Senior Network Engineer at Irdeto B.V.
The tech support response time is good.
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Jordan Peters
Owner/Managing Director at Infinity IT B.V.
The customer service and support for this solution is really good although we have noticed that, due to their growth...
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Alexander Azikov
It Manager at Diamond Braces
Technical support is excellent. Even during our testing phase, they were able to set up at least three hours to walk...
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IgmarRautenbach
Managing Director at Tegra Solutions
Support is effective.
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Anas Abdu Rauf
Network Security Engineer , CCIE Certified Engineer at FSD Innovative Technologies L.L.C
Support is rated at eight out of ten.
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Greg Altman
IT Infrastructure Manager at Strike
The biggest place where I see that the company can improve would be in their sales force because I get contacted by...
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AlanChan5
Pre-Sales Consultant at Tconnex
Technical support has been good so far. We find them to be helpful and supportive. We're in Malaysia and our closest...
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Anonymous User
Vice President at a tech services company
Our customer service experience is excellent, however, this might be due to our special partnership with them.
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Daehyun Hwang
Central Domain Administrator at a manufacturing company
The solution's technical support keeps an eye on our company's network service. If there is anything wrong with our...
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Anonymous User
Sr. Solutions Consultant Lead at MDI
I haven't contacted technical support yet. We have our own team that maintains solutions.
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Anonymous User
IT Manager at a retailer
They are good and responsive. They solved all the issues.
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AjayKollipara
Product Lifecycle manager at Air Spring
As a partner, I receive very good support from Cato. Their knowledge portal and Cato Academy portal are excellent...
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Anonymous User
CTO at a retailer
The technical support is very good. I would rate them a nine or ten out of ten. They have been quite good for us.
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DR. Ovidio MAIURI
Chief Digital Officer at Challenger Stone
The technical support for the Cato SASE Cloud Platform is top-notch. They have a competent and responsive team.
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Anonymous User
IT Operations Manager at a insurance company
I believe in continuous improvement, but the challenges in the past, let's say we need to connect to a cloud service...
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Anonymous User
ICT Business Solutions Consultant at a comms service provider
The support has been good overall.
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Anonymous User
General Manager at a tech services company
The technical support team for Cato Networks has to be inevitably involved, especially in interfacing with other...
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Anonymous User
Product & Services Integrator at a comms service provider
I think the technical support by Cato SASE Cloud Platform is quite good and I would rate their performance an eight...
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Sureshot
Cybersecurity Consultant at a tech vendor
The technical support is very hands-on, even during the deployment process. They are skilled at helping their...
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Yeong-Gi Lee
NVIDIA Network Engineer at Snetsystems
We found the technical support to be good. they were helpful if we had questions. We were satisfied with the level of...
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Gino Messina
IT Consultant at Ledwork
The technical support team is very good. We used them for deployment and initial settings. After that, it wasn't...
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Review 1 of 28

Deena Dayalan K
Global Leader Application Operations & Operational Excellence at a manufacturing company
We have not had any major challenges over the past two years; however, they do offer quality customer service to all...
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Ayush Singh Sengar
Dev Ops Engineer Google Cloud at a consultancy
We never interacted with Okta Platform customer service because everything worked fine. The sales team may have been...
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Shubham Gutte
Okta Engineer at Tata Consultancy
My relationship with the vendor is as a customer and partner. When we have issues with Okta Platform, we reach out to...
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SurajShah
Consultant at a tech services company
I can rate Okta Platform support at approximately eight or nine out of ten.
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Jake LoPilato
Account Executive L3 | Team Lead at a tech vendor
I have not had to contact Okta's technical support or customer support, which is probably a good thing.
Read full review of Okta Platform »
Julian Landerreche
Information Technology Specialist at a tech vendor
I have opened some tickets with Okta Platform customer support, but I often prefer to dive into documentation or...
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Bernard Samontanes
Staff Infrastructure & Security Engineer at Mozn Systems
My team contacts Okta support for increased integration requirements. They are very supportive; they just open a...
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Stephen Latz
Principal Consultant at Building Block Technologies Inc.
Auth0 Platform's customer support is excellent. I rate the customer support a nine on a scale of one to ten.
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Merin K Oommen
Systems Engineer – Iam & IT Operations at Deepwatch
The support team of Auth0 Platform is very incredible. Whenever you are purchasing the product, you will have their...
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Anees Shoukat
Full Stack PHP/Python AWS Developer at Binary Port
We haven't escalated any questions to customer support.
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Ephraim Tetteh Apetorgbor
Software Engineer at aeTech Digital Hub
I have not escalated any questions to Auth0 Platform regarding customer service.
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Dipendu Gupta
Software Engineer Gen Ai at a tech vendor
The customer service and technical support for Okta Platform at the enterprise level are good, as I primarily rely on...
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TimoHamalainen
Director, Device Management at IT-palvelutalo Valtti at Valtti, part of Advania
There were times I needed to escalate some questions to the technical support team of Okta Workforce Identity, and on...
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Velayudham Avudainayagam
Technical Specialist at a tech company
I would give tech support a 10 out of 10. They are really awesome. Even for a free/demo account, if you raise a case...
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Anonymous User
Cybersecurity Senior Consultant at a tech vendor
I would evaluate customer service and technical support for Okta Platform by noting that we did need assistance once...
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Anonymous User
Cyber Security Architect at a media company
I have had to contact technical support for Okta Platform many times. The speed and quality of their answers depend...
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Anonymous User
Senior Director of Application Services at a comms service provider
The technical support is good, we have always had an effective response.
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Anonymous User
Chief Technology Officer at Windval Technology Solutions LLC
Okta has very good support and I would score them high, at nine out of ten. I am definitely happy with them.
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Anonymous User
IAM Architect
Okta Platform's customer support is good. I would rate the customer support a 10 because it is consistent.
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Anonymous User
Assistant Manager at a tech vendor
I have contacted technical support or customer support multiple times, but not through standard channels. We are a...
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Syed
IT Lead at a outsourcing company
While the deployment process was smooth, helped by Okta Platform's support team, more immediate assistance...
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Anonymous User
Digital VP, Associate Principal at a consultancy
Level of technical support - 7/10. They keep changing the support engineers (shared resource pool). Every time a new...
Read full review of Auth0 Platform »
Samarjeet Tomar
Technical Solutions Lead at a insurance company
I didn't like Okta's support. They say they have very good support, but the moment you create a ticket, they will...
Read full review of Okta Platform »
RafalStas
CEO at a tech services company
I've never contacted technical support. I've only ever used web pages to assist me with questions, and that has been...
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Emmanuel Sikwane
Partner channel manager at Inactic
I did contact the product's support team when my password got locked out. I could even reset the whole password from...
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Esteban Quinones
Manager, Identity Management Services at Verisk Analytics
They work really well.
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Anonymous User
Information Systems Engineer at a healthcare company
They provide a lot of support but there are still places where we get stuck.
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Saurabh Namdev
Senior Software Engineer at a tech services company
Customer support is really good. Every time I created an incident and reported issues, they were tackled properly,...
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KarthikeyanS2
Co-Founder at Product Fusion
Customer service used to be very responsive. Now, the community support is helping us for a long time. Whatever you...
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Anonymous User
Responsable Avant-vente at a computer software company
We are only using professional services at the moment.
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Review 1 of 30

Technical Support

No Data Available

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