Compare Canonical vs Perforce

Canonical

Based on 157 reviews.

Perforce

Based on 151 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

Ubuntu Linux

Samsung, eBay, AT&T, Walmart, Cisco, Time Warner Cable, Bloomberg, Best Buy, Dell, Intel, Microsoft, Ericsson, Orange, Wells Fargo

Surround SCM

Siemens AG, First Choice Health, CureSearch

Helix Core

Intuit, Disney, Nvidia, Ubisoft, Samsung, Vmware, Adidas, Pixar, salesforce.com, EA

Popular Solutions

Ubuntu Linux

18 reviews

Anbox Cloud

2 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

BlazeMeter

9 reviews

Klocwork

5 reviews

Perfecto

0 reviews

Top Industries

Insurance Company

13%

Comms Service Provider

10%

University

Financial Services Firm

13%

Manufacturing Company

11%

Construction Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jibin Thomas
Cloud Engineer at HCLtech
One of the main use cases we've been focusing on is enabling secure access to a legacy Android app for a large...
Read full review of Anbox Cloud »
Salim Ahmed
System Administrator at mmcytech
I use Ubuntu Linux for servers and hosting applications.
Read full review of Ubuntu Linux »
Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 4

Bharat Malik
Senior Automation Engineer at RBC
We use Perfecto for our mobile testing; both real devices and virtual devices. We also use it in web online test...
Read full review of Perfecto »
Priyanshu k
Release Train Engineer at a tech vendor
Perforce Delphix serves as our main solution for continuous compliance, and the intuitive graphical interface...
Read full review of Perforce Delphix »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Marco Wwrthon
CEO at VonatelNetworks
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »

Review 1 of 5

Customer Service

Martin Prous
Systems Engineering - SigFox Paraguay at TEISA
I have never rated the support or customer service of Ubuntu Linux as I have never used it.
Read full review of Ubuntu Linux »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
We have not had any technical support issues.
Read full review of Ubuntu Linux »
Syed Masood
Web Developer at doodleblue
Ubuntu has some community over the internet. There is an Ask Ubuntu community online. Whenever I have some problems,...
Read full review of Ubuntu Linux »
Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
Cases and tickets are raised with Canonical when priority issues arise. These issues can range from bugs in the...
Read full review of Canonical LXD »
Salim Ahmed
System Administrator at mmcytech
I have not contacted Ubuntu Linux support.
Read full review of Ubuntu Linux »
Viktor Dolyna
DevOps Engineer at Integrity
I do not have experience with technical support.
Read full review of Ubuntu Linux »
Jibin Thomas
Cloud Engineer at HCLtech
Overall, customer support for Anbox Cloud has been pretty good, but it is a bit mixed. When we needed general...
Read full review of Anbox Cloud »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
I deployed the product myself.
Read full review of Ubuntu Linux »
Anonymous User
Embedded Engineer at a engineering company
The solution's technical support is good. We get quick answers to our queries on Ubuntu forums.
Read full review of Ubuntu Linux »
Anonymous User
IT Specialist at a tech services company
I don't have any experience with technical support. I have experience with Linux, so I am okay.
Read full review of Ubuntu Linux »
Somchai Quint
Owner at a tech services company
I have never used the technical support.
Read full review of Ubuntu Linux »
Charles White Jr
Lead Desktop Support Technician at a healthcare company
I never had to reach out to tech support for anything. Usually, I can find what I need by Googling it and getting an...
Read full review of Ubuntu Linux »
Sergio Ferreira
Executive Director at Dynamic Tomorrow
I've never had to use their technical support, so that just shows how good the product is.
Read full review of Ubuntu Linux »
Mohamed Anees
Lead DevOps Engineer at Etisalat
We haven't contacted technical support recently, but I think we did in the beginning. It was good.
Read full review of Ubuntu Linux »
Anonymous User
Director, EPS at a healthcare company
I have never used their support.
Read full review of Ubuntu Linux »
Anonymous User
IT Administrator at a university
How would you rate their customer service or the technical support with Ubuntu Linux? Have you ever used it? There is...
Read full review of Ubuntu Linux »
Yuri Zhiluk
IT Manager at TMSoft ltd
We don't deal with technical support. If we need answers, we usually use the internet.
Read full review of Ubuntu Linux »
Amudhan Pandian
Senior Engineer - Cloud and datacenter at a media company
I have not used Ubuntu technical support directly. I've mostly used the community and documents available.
Read full review of Ubuntu Linux »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
I haven't used Ubuntu's support up until now. In most situations, my colleagues and I can resolve problems based on...
Read full review of Ubuntu Linux »
Anonymous User
Head of Security at a computer software company
The solution is open source and has no technical support.
Read full review of Ubuntu Linux »
Hoveran Gao
Director of Linux Platform Software Institute at a consumer goods company
The technical support is okay. We do not have to get in touch with them often but when you need them the support is...
Read full review of Ubuntu Linux »
Tac-Mac
Product Assistant at a tech services company
I have not contacted Ubuntu Linux directly. We had some communication through a customer where the canonical product...
Read full review of Ubuntu Linux »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
There is a large community online.
Read full review of Ubuntu Linux »
Stephen Murcott
System Administrator at j5 Software South Africa
Up to now we solved our own technical issues, like normal de-bugging. Other issues I like to solve by using different...
Read full review of Ubuntu Linux »
Prashanth D
Techincal Support Engineer at Ibits Tech Solutions
The support can be tough as immediate answers are not always available. However, Ubuntu Linux has a comprehensive...
Read full review of Ubuntu Linux »
Anonymous User
IT Administrator at a tech services company
I've never used technical support. I use askubuntu.com which is free and it is great!
Read full review of Ubuntu Linux »
Anonymous User
Associate System Administrator at a comms service provider
Customer Service: I have not used customer service. Technical Support: I have not used technical support.
Read full review of Ubuntu Linux »
ManishK
Director at SafeSquid Labs
It is not very difficult for us to find support for Ubuntu Linux by ourselves since we have already been using it for...
Read full review of Ubuntu Linux »
Anonymous User
Head of Technical Support at a real estate/law firm
We don't use technical support. We have our own team and we learn as we go on our own.
Read full review of Ubuntu Linux »
Anonymous User
System Admin at a comms service provider
I don't know anything about the tech support of Ubuntu 24.04 LTS - Noble (Arm), as I have not escalated any questions...
Read full review of Ubuntu 24.04 LTS - Noble (Arm) »

Review 1 of 30

Anonymous User
Performance Architect at a tech vendor
My experience with the customer service and support have been very good.
Read full review of BlazeMeter »
ArtemCheremisin
Performance Test Engineer at BETBY
I haven't directly used BlazeMeter's technical support, but I have found that their online resources and community...
Read full review of BlazeMeter »
Mehmet-Melek
Quality Assurance Engineer at a financial services firm
We encountered a problem when we ran the POC process. We contacted support, the consultant opened a ticket and then...
Read full review of Perforce Delphix »
BurhanShakil
Systems Engineer at Harvard University
Their technical support has been really good. We have used Puppet technical support as well as third-party support...
Read full review of Perforce Puppet »
Anonymous User
Works
Great and responsive!
Read full review of BlazeMeter »
Anonymous User
QA Automation & Perform Lead (C) at Canadian Tire
The technical support is excellent. When we had hiccups during deployment, they responded quickly with effective...
Read full review of BlazeMeter »
Anonymous User
Principal at a tech company
Customer Service: With the community version, the support is very sketchy. Once we bought into the enterprise version...
Read full review of Perforce Puppet »
Anonymous User
Manager at a insurance company
So far, so good. We haven't created an official service ticket yet, but the inquiry and the follow-up seem to be good.
Read full review of Perfecto »
Real Klocwork User
TMS Product Architect
I haven't had direct contact with technical support.
Read full review of Klocwork »
Anonymous User
Senior Quality Assurance Automation Engineer / Manager at a non-profit
Technical support has been great.
Read full review of BlazeMeter »
Yashb Bhatt
Vice President at Tenax Invest
I rate the technical support a six out of ten.
Read full review of BlazeMeter »
Anonymous User
Technology services specialist at a financial services firm
They are very good. In the beginning, they held a workshop with our team, and whenever we ask questions, we are...
Read full review of BlazeMeter »
Pranay Mishra
Director - Quality Excellence at a manufacturing company
Vendor support is okay, however, I do not deal directly with them in my current role. During the initial phase when I...
Read full review of Klocwork »
Anonymous User
Senior Software Engineering Manager at a tech vendor
I would rate the support out of 10 as a solid 8, as they have been responsive and helpful.
Read full review of Klocwork »
Anupam Narayan
Performance Engineer Manager at a financial services firm
I rate the technical support an eight out of ten.
Read full review of BlazeMeter »
Rahul-Sinha
Test Engineer at Deloitte
Customer support is fast.
Read full review of BlazeMeter »
Anonymous User
SCM administrator at a tech company
Technical support for routine issues and tutoring beginners is absolutely the best. They follow up until you are...
Read full review of Helix Core »
Farjad Alam
Automation Tester at IGM Financial
The technical support gets back to us within a few days. I have not used it that much and I don't have complaints,...
Read full review of Perfecto »
Anonymous User
Senior Embedded Software Engineer at a engineering company
Technical support is good (7/10).
Read full review of Klocwork »
Michael Bujokas
Manager and Platform Lead, Canadian Digital Banking at BMO
They're quite responsive and they do reach out for more information, which is good. Lately they've been coming back...
Read full review of Perfecto »
Gautam Kar
Senior Cloud Performance Engineer at Oracle
Support could be faster.
Read full review of BlazeMeter »
Anonymous User
Student at a university
The customer support from Perforce Delphix is great. It has been consistent, and whenever we raise a ticket, we get...
Read full review of Perforce Delphix »
Anonymous User
IT Operations Manager at a tech services company
We have not used to technical because the online community has been very good.
Read full review of Perforce Puppet »
Anonymous User
Prin IT Bus Systems Analyst at a healthcare company
I have not interacted directly with their technical support. We have a team that deals with them.
Read full review of Perfecto »
Anonymous User
Software QA Analyst at a tech company
Customer Service: Customer service was so-so. They didn't seem willing to add the missing features for our project...
Read full review of Helix ALM »
Anonymous User
Technical Consultant at Atgen Software Solutions LLP
We are highly impressed with their technical support and I would give it a 9 out of 10 rating.
Read full review of Perforce Puppet »
Anonymous User
Test Lead at a tech services company
Customer Service: It's been 100%. Technical Support: It's been 100%.
Read full review of Perfecto »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Technical Support is very good. They took only hours to resolve most of my issues.
Read full review of Klocwork »
Anonymous User
Advanced Product Developer - Software at a manufacturing company
I haven’t used Seapine / Perforce tech support directly. I have only interacted with our internal TestTrack...
Read full review of Helix ALM »
Anonymous User
Cheif Principal Architect at a computer software company
I rate the technical support a seven out of ten.
Read full review of Perforce Delphix »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.