Compare Canonical vs Dell Technologies

Canonical

Based on 156 reviews.

Dell Technologies

Based on 1963 reviews.

Latest Research

Buyer's Guide

Oracle Linux vs. Ubuntu Linux

December 2025

Oracle Linux vs. Ubuntu Linux

Updated: December 2025

Sample Customers

Ubuntu Linux

Samsung, eBay, AT&T, Walmart, Cisco, Time Warner Cable, Bloomberg, Best Buy, Dell, Intel, Microsoft, Ericsson, Orange, Wells Fargo

Popular Solutions

Ubuntu Linux

32 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

Anbox Cloud

1 reviews

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

113 reviews

Top Industries

Insurance Company

13%

Computer Software Company

10%

Comms Service Provider

10%

University

Computer Software Company

13%

Manufacturing Company

11%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salim Ahmed
System Administrator at a tech services company
I use Ubuntu Linux for servers and hosting applications.
Read full review of Ubuntu Linux »
Siddhit-Renake
Technology Architect at a tech vendor
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at a financial services firm
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 4

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

Danie Joubert
Managing Director at a tech services company
The support has been good overall. We haven't needed it often, only raising a few support tickets in two years, and...
Read full review of Ubuntu Linux »
Salim Ahmed
System Administrator at a tech services company
I have not contacted Ubuntu Linux support.
Read full review of Ubuntu Linux »
PrashantSharma
BA at a computer software company
IT helps at times, so that is who we reach out to. It was our IT support person who helped us out. We have never had...
Read full review of Ubuntu Linux »
Siddhit-Renake
Technology Architect at a tech vendor
Cases and tickets are raised with Canonical when priority issues arise. These issues can range from bugs in the...
Read full review of Canonical LXD »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at a financial services firm
We have an excellent experience with support from Canonical. They provide great support, and our experience with the...
Read full review of Anbox Cloud »
Alexandru Ionescu
IT Administrator at a university
How would you rate their customer service or the technical support with Ubuntu Linux? Have you ever used it? There is...
Read full review of Ubuntu Linux »
Anonymous User
Cyber Security Engineer at a manufacturing company
I have not contacted technical support.
Read full review of Ubuntu Linux »
Anonymous User
Researcher (telecommunication networks, smart cities and IoT) at a university
The technical support is quite good. It's a large community with many tutorials and books available.
Read full review of Ubuntu Linux »
Amudhan Pandian
Senior Engineer - Cloud and datacenter at a media company
I have not used Ubuntu technical support directly. I've mostly used the community and documents available.
Read full review of Ubuntu Linux »
Anonymous User
Assistant Researcher at a agriculture
The support available for Ubuntu is okay.
Read full review of Ubuntu Linux »
Anonymous User
System Admin at a comms service provider
I don't know anything about the tech support of Ubuntu 24.04 LTS - Noble (Arm), as I have not escalated any questions...
Read full review of Ubuntu 24.04 LTS - Noble (Arm) »
Charles White Jr
Lead Desktop Support Technician at a healthcare company
I never had to reach out to tech support for anything. Usually, I can find what I need by Googling it and getting an...
Read full review of Ubuntu Linux »
Anonymous User
Solution Architect / Head of DevOps Engineer at a tech services company
We don't really deal with technical support per see. It's a free-to-use open-source solution. The way it works is it...
Read full review of Ubuntu Linux »
Anonymous User
NOC Manager at a comms service provider
I have never had occasion to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
Manager at a tech services company
I have not used their technical support. Ubuntu probably has a lot of documents, but I never had to read something...
Read full review of Ubuntu Linux »
Mariusz Czarnecki
CEO at a tech services company
I have never used their support. I am technical support.
Read full review of Ubuntu Linux »
ErkanVarol
IT manager at a manufacturing company
I have never interacted with the solution's technical support.
Read full review of Ubuntu Linux »
Anonymous User
Human Resources Manager at a outsourcing company
We have support, but only use it on rare occasions. They respond well to customer care. When we raise a ticket with...
Read full review of Ubuntu Linux »
Anonymous User
Technician / Network & Systems Administrator, ITAS Program at a university
I've never dealt with their tech support.
Read full review of Ubuntu Linux »
Anonymous User
Director, CTO, Co-Founder at a tech services company
We have not required canonical support. There is a good online community for support issues which may arise and, as...
Read full review of Ubuntu Linux »
Hoveran Gao
Director of Linux Platform Software Institute at a consumer goods company
The technical support is okay. We do not have to get in touch with them often but when you need them the support is...
Read full review of Ubuntu Linux »
Anonymous User
Embedded Engineer at a engineering company
The solution's technical support is good. We get quick answers to our queries on Ubuntu forums.
Read full review of Ubuntu Linux »
Anonymous User
Senior System Engineer at a computer software company
I have not needed to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
IT Manager at a tech services company
I never contacted customer support. Maybe in the future I will contact Ubuntu technical support. For now, when we...
Read full review of Ubuntu Linux »
Shepherd Nhongo
Team Leader Infrastructure Management Services at a tech services company
The Ubuntu paid support is probably second to none because we have never needed it. The community support is so...
Read full review of Ubuntu Linux »
Anonymous User
Senior Developer at a tech services company
I used community support (and Google) for the issues I ran into and solved most within a short time.
Read full review of Ubuntu Linux »
Anonymous User
Senior Engineer at a tech services company
I've never contacted technical support. I just use the solution for personal tasks. I haven't had any issues that...
Read full review of Ubuntu Linux »
David Stevenson
Manging Director at a computer software company
I contacted Red Hat technical support around six years ago due to a problem I was encountering. They responded well,...
Read full review of Ubuntu Linux »
Mohamed Anees
Lead DevOps Engineer at a comms service provider
We haven't contacted technical support recently, but I think we did in the beginning. It was good.
Read full review of Ubuntu Linux »
Anonymous User
Programma / Project Manager at a transportation company
I've never dealt with technical support directly. I can't speak to how helpful or responsive they are, as I have...
Read full review of Ubuntu Linux »

Review 1 of 30

MinaMagdy1
Senior System Engineer at a tech vendor
Technical support for PowerProtect Data Manager is effective due to its simplicity. Dell is known for good support,...
Read full review of Dell PowerProtect Data Manager »
Frank Tornow
Leiter Information Technology at a consultancy
I have not had contact with Dell support for Dell PowerEdge R-Series. For other products, I have, and it was always...
Read full review of Dell PowerEdge R-Series »
Stanislaw Jagielski
Trainer, Storage Consultant at a tech services company
I don't directly use the support services on offer. If I have questions, I tend to direct that to the developers, and...
Read full review of Dell Avamar »
Moshe Tzarfati
Global Backup Admin Lead at a comms service provider
I have not yet needed the help of Dell support for PowerEdge Rack Servers. In the past, I have enjoyed my experience...
Read full review of Dell PowerEdge R-Series »
Md. Hamidul Haque Razu
Technical Support Manager at a outsourcing company
We are satisfied with the customer support system. They offer a wide range of support models for customers such as...
Read full review of Dell PowerVault »
Letarik Terefe
ICT Project manager and Development Team Leader at a transportation company
Customer support has been good so far. It's possible the good service is somewhat related to the license agreement we...
Read full review of VxRail »
Vaidyanathan Swaminathan
Co-Founder at a outsourcing company
The technical support is not good. The resolution takes time. The support quality has decreased after Dell took over...
Read full review of DD Boost »
Andreas Eberhard
Head of IT at a manufacturing company
The technical support is good, and I would give it a nine out of ten.
Read full review of VxRail »
Brijesh Pillai
Regional Manager - Enterprise Sales at a tech vendor
The technical support from Dell is very good.
Read full review of DD Boost »
HansThilen
System technician at a government
Dell offers very good technical support to its users. The solution's technical support team is very fast. I rate the...
Read full review of Dell EqualLogic PS series »
Mohammad Salman
Manager of Customer Services at a educational organization
The technical support was good, especially for upgrading, which we did four times. It was straightforward and easy.
Read full review of Dell XtremIO »
Jiten Mehta
Chairman at a tech services company
The customer service and tech support for Dell PowerEdge Rack Servers are the best. I would rate the customer service...
Read full review of Dell PowerEdge R-Series »
BenoitQuenet
Senior Consultant at a tech services company
The support is good.
Read full review of Dell SC Series »
Anup Panday
Head Card Operation at a financial services firm
I have used the support from Dell PowerEdge XE Servers once a year. The support is good.
Read full review of Dell PowerEdge XE-Series »
Anonymous User
Manager Broadcast IT Europe at a retailer
The technical support is excellent. I would rate it ten on a scale from one to ten.
Read full review of Dell PowerScale (Isilon) »
Mahendra Panchotiya
IT Lead at a healthcare company
The technical support for Dell PowerEdge FX is really good; they are very helpful with their turnaround time. I had...
Read full review of Dell PowerEdge FX [EOL] »
OlegIremashvili
Senior System Engineer at a tech services company
We haven't had any issues in which we needed to contact their technical support.
Read full review of CloudArray [EOL] »
Anonymous User
System Administrator for virtual platforms at a healthcare company
We haven't had a need for technical support but did receive sought advice on extending space and whether to expand a...
Read full review of Dell vSAN Ready Nodes »
Anonymous User
Head of DevOps at a recreational facilities/services company
Dell Enterprise Desktops and Laptops customer service and technical support are very good.
Read full review of Dell Enterprise Laptops »
YogeshMishra
IT Consultant
It's okay. The support is adequate. My support experience is okay. I have raised a few tickets and received support....
Read full review of Dell PowerEdge MX- Series »
Anonymous User
System Administrator at a hospitality company
We had one node that failed, and the technical support was very good about helping us.
Read full review of VxRail »
Anonymous User
Virtualization Manager at a tech services company
Technical support is good.
Read full review of Dell SC Series »
Anonymous User
Backup Administrator at a financial services firm
Customer Service: Excellent, when there is a new firmware update, EMC will call me to do the upgrade without even...
Read full review of Dell PowerProtect Data Domain »
Robert Lopez-Portillo
Director of Enterprise Infrastructure at a financial services firm
We have really good support for our data center and compute.
Read full review of Dell PowerMax »
Spencer Harrison
IT Lead System Administrator at a retailer
If I would give a rating to Dell support on a scale of one to 10, it would be close to a 10. Ten is hard because...
Read full review of Dell PowerStore »
Dirk Engler
Administrator at a manufacturing company
I definitely have hands-on experience with Dell VxRail P670N, and I am involved in working with it. I would rate...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Specialist at a tech services company
Customer Service: 9/10 - we get immediate support from EMC. Technical Support: 9/10 - we get immediate support from EMC.
Read full review of VNX [EOL] »
Anonymous User
IT Specialist at a government
Technical support has been good to us.
Read full review of Dell EqualLogic PS series »
Anonymous User
Network Storage Admin at a transportation company
We have only had to use technical support for firmware upgrades. They are helpful.
Read full review of Dell Unity XT »
Olivier Le Leuch
Architecte Cloud/Storage at a financial services firm
I have not interacted with their support for the PowerEdge servers. It is the administrator who deals with the support.
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Technical Support

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