Compare Canonical vs Dell Technologies

Canonical

Based on 156 reviews.

Dell Technologies

Based on 1975 reviews.

Latest Research

Buyer's Guide

Oracle Linux vs. Ubuntu Linux

December 2025

Oracle Linux vs. Ubuntu Linux

Updated: December 2025

Sample Customers

Ubuntu Linux

Samsung, eBay, AT&T, Walmart, Cisco, Time Warner Cable, Bloomberg, Best Buy, Dell, Intel, Microsoft, Ericsson, Orange, Wells Fargo

Popular Solutions

Ubuntu Linux

28 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

Anbox Cloud

1 reviews

Dell PowerEdge R-Series

170 reviews

Dell Unity XT

13 reviews

Dell PowerStore

119 reviews

Top Industries

Insurance Company

13%

Computer Software Company

10%

Comms Service Provider

10%

University

Computer Software Company

13%

Manufacturing Company

11%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Salim Ahmed
System Administrator at a tech services company
I use Ubuntu Linux for servers and hosting applications.
Read full review of Ubuntu Linux »
Siddhit-Renake
Technology Architect at a tech vendor
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at a financial services firm
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 4

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at a tech services company
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at a computer software company
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

Siddhit-Renake
Technology Architect at a tech vendor
Cases and tickets are raised with Canonical when priority issues arise. These issues can range from bugs in the...
Read full review of Canonical LXD »
Madhurya Dutta
IT Associate at a healthcare company
I have utilized community forums for VMware-related queries.
Read full review of Ubuntu Linux »
Bahattin Yetismis
CTO at a tech services company
We do not use support because the answers in the community forums are enough for us. If we gain more customers in the...
Read full review of Ubuntu Linux »
Juan Jose Anaya
Technical Manager at a comms service provider
The solution’s technical support is not very good.
Read full review of Ubuntu Linux »
Mohamed Anees
Lead DevOps Engineer at a comms service provider
We haven't contacted technical support recently, but I think we did in the beginning. It was good.
Read full review of Ubuntu Linux »
Edward Stryzek
System Engineer at a non-profit
With the great support forums available, I have not needed to contact support as of yet.
Read full review of Ubuntu Linux »
Anonymous User
Unix Admin at a energy/utilities company
I have never contacted technical support.
Read full review of Ubuntu Linux »
ErkanVarol
IT manager at a manufacturing company
I have never interacted with the solution's technical support.
Read full review of Ubuntu Linux »
Stephen Murcott
System Administrator at a computer software company
Up to now we solved our own technical issues, like normal de-bugging. Other issues I like to solve by using different...
Read full review of Ubuntu Linux »
Nicholas De Villiers
System Administrator at a engineering company
The Ubuntu and Linux community has been extremely helpful when it comes to issues we have experienced. Ubuntu logs...
Read full review of Ubuntu Linux »
Buddy Parker
Founder at a tech services company
I haven't used technical support at all. I have always used stack overflow.
Read full review of Ubuntu Linux »
Mohammad Rosli Sukri
manager
For technical support, I would give it an eight out of ten because I don't really need to rely on their technical...
Read full review of Ubuntu Linux »
Anonymous User
Manager at a tech services company
I have not used their technical support. Ubuntu probably has a lot of documents, but I never had to read something...
Read full review of Ubuntu Linux »
abhinav singh
Security Expert at a financial services firm
We have never used technical support.
Read full review of Ubuntu Linux »
ManishK
Director at a healthcare company
It is not very difficult for us to find support for Ubuntu Linux by ourselves since we have already been using it for...
Read full review of Ubuntu Linux »
Anonymous User
Head of Technical Support at a real estate/law firm
We don't use technical support. We have our own team and we learn as we go on our own.
Read full review of Ubuntu Linux »
Anonymous User
Lead Linux Administrator at a financial services firm
Ubuntu has a lot of resources, either online or books, and there's a huge community that helps users to get through...
Read full review of Ubuntu Linux »
Mahdi Bahmani
Solution Architect, IT Consultant at a tech services company
I haven't used Ubuntu's support up until now. In most situations, my colleagues and I can resolve problems based on...
Read full review of Ubuntu Linux »
Anonymous User
Director Lean Infrastructure at a tech services company
We haven't had any need to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
IT Administrator at a university
How would you rate their customer service or the technical support with Ubuntu Linux? Have you ever used it? There is...
Read full review of Ubuntu Linux »
HamidShariati
Works
I prefer to use the community, rather than technical support. I'm able to solve my problems using the community. It's...
Read full review of Ubuntu Linux »
hugodpereira
Computer engineering student at a educational organization
There is a large open-sourced community that is helpful. I had a lot of problems when starting out and there was...
Read full review of Ubuntu Linux »
Anonymous User
Vice President SOC Monitoring at a financial services firm
I never needed support for Ubuntu.
Read full review of Ubuntu Linux »
Anonymous User
Executive Director at a tech services company
I am satisfied with their technical support.
Read full review of Ubuntu Linux »
Anonymous User
Senior System Engineer at a computer software company
I have not needed to contact technical support.
Read full review of Ubuntu Linux »
Somchai Quint
Owner at a tech services company
I have never used the technical support.
Read full review of Ubuntu Linux »
Thong Nguyen
Bachelor of Engineering
I utilize community resources and ChatGPT for support. The community around Ubuntu Linux is beneficial, providing...
Read full review of Ubuntu Linux »
Anonymous User
IT Administrator at a tech services company
I've never used technical support. I use askubuntu.com which is free and it is great!
Read full review of Ubuntu Linux »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
There is a large community online.
Read full review of Ubuntu Linux »
Anonymous User
Solution Architect / Head of DevOps Engineer at a tech services company
We don't really deal with technical support per see. It's a free-to-use open-source solution. The way it works is it...
Read full review of Ubuntu Linux »

Review 1 of 30

Mohamed-Mousa
IT manager at a tech services company
Their support is excellent, but here I'm referring to all our Dell products, because I haven't had to contact them...
Read full review of Dell PowerEdge R-Series »
SanjayKumar11
Associate General Manager at a energy/utilities company
We've used technical support from time to time and they are very good.
Read full review of Dell VxBlock System »
Naveen Radhwani
Head IT at a outsourcing company
I would rate my experience with technical support as nine out of ten.
Read full review of Dell PowerVault »
DavidColeman
Sales Engineer at a government
The customer support for this solution is excellent.
Read full review of Dell PowerScale (Isilon) »
Costin Barcanescu
Sales Manager at a tech services company
They are now experiencing problems with Dell's specifications. They have a typical reporting period of five days and...
Read full review of Dell PowerMax »
Varunraj PTK
Senior System Engineer at a computer software company
Support wise, it's very stable. The support is 100% good. Support is the key for Dell EMC.
Read full review of Dell SC Series »
Anonymous User
Systems Architect at a non-tech company
So far, the technical support has been very good. The self-service portal for requesting replacement parts is...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Manager Information Technology at a real estate/law firm
I have not personally worked with the tech support, but the engineers who installed it have worked with EMC's...
Read full review of Dell Unity XT »
Lorna Liu
Product Manager at a comms service provider
Dell has a very poor support channel in Taiwan. They sell the models directly to our enterprise customers. They don't...
Read full review of Dell ObjectScale »
Anonymous User
System Administration Team Leader at a educational organization
The support of Dell EMC NetWorker is very good.
Read full review of Dell NetWorker »
Ugur Ucanok
Deputy General Manager at a tech services company
We've never reached out to technical support. I can't speak to how well they assist their clients.
Read full review of Dell RecoverPoint for Virtual Machines »
Richard N.
Information Technology Operations Manager at a manufacturing company
We contacted technical support due to a network device failure we had probably four months ago, and even though it...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Systems Engineer at a non-profit
We've had great support from the Dell EMC team. I would rate their Copilot support the best that we have seen in the...
Read full review of Dell SC Series »
Anonymous User
Network Engineer at a real estate/law firm
Customer Service: The support engineers are a very smart, capable group. Many have been working with us for...
Read full review of Dell Credant [EOL] »
Anonymous User
Backup & Storage administrator at a tech services company
This is difficult question. Honestly, EMC NetWorker technical support is not very helpful for me, because I have much...
Read full review of Dell NetWorker »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
I rate Dell customer service a ten out of ten. I have limited experience with customer service or tech support based...
Read full review of Dell PowerScale (Isilon) »
Sharon Marchevka
Infrastructure Manager at a consultancy
If I were to rate Dell support on a scale of one to ten, I would give it an eight. I would not rate it a ten as I...
Read full review of Dell PowerEdge R-Series »
VijayShankar
Senior Administrator/IT Systems & Cloud Operations at a comms service provider
The solution's technical support is really good. Dell PowerMax NVMe's technical support is our benchmark with all...
Read full review of Dell PowerMax »
Mostofa Kamal
Deputy Manager of IT Security Infrastructure at a tech services company
Dell technical support has been good.
Read full review of Dell PowerEdge R-Series »
Arjun Sadsivam
Solution Architect at a agriculture
Technical support is good, and I would rate it an eight out of ten.
Read full review of Dell PowerStore »
Anonymous User
Administrative Assistant at a retailer
Getting support in Portuguese is difficult. We have to speak to the team in English. Not everyone on our team speaks...
Read full review of Dell Avamar »
Anonymous User
Field Solution Architect at a financial services firm
I've never used technical support. Out-of-the-box it works, and if it doesn't, then the client deals with it...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Systems Engineer at a financial services firm
The technical support is good. However, the support portal needs fixing. Accessing a service request on the support...
Read full review of Dell Unity XT »
Mehdi Gharbi
Head of Alliance at a tech vendor
Their support is perfect. There are never problems communicating with them. If you have any questions, you can...
Read full review of Dell PowerEdge R-Series »
Luis Morillo
Manager infrastructure at a retailer
Their support is optimal.
Read full review of VxRail »
Anonymous User
Engineer at a tech services company
10/10
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Solution Architect at a tech services company
The technical support is good.
Read full review of Dell Unity XT »
Xavier Anthony Raj
HPC Program Manager at a educational organization
We haven't had many of these issues lately. I would rate Dell support around eight because they have been quite quick...
Read full review of Dell PowerEdge R-Series »
Anonymous User
VMware and Storage Engineer at a transportation company
Technical support was on a par with typical EMC. In other words, not the best and not the worst.
Read full review of VNX [EOL] »
Anonymous User
Architect at a comms service provider
I have used technical support sometimes, more for feature requests and to know how to use a given feature; Disk...
Read full review of Dell PowerStore »

Review 1 of 30

Technical Support

No Data Available

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