Compare Canonical vs Dell Technologies

Canonical

Based on 152 reviews.

Dell Technologies

Based on 1771 reviews.

Latest Research

Buyer's Guide

Oracle Linux vs. Ubuntu Linux

June 2025

Oracle Linux vs. Ubuntu Linux

Updated: June 2025

Sample Customers

Ubuntu Linux

Samsung, eBay, AT&T, Walmart, Cisco, Time Warner Cable, Bloomberg, Best Buy, Dell, Intel, Microsoft, Ericsson, Orange, Wells Fargo

Popular Solutions

Ubuntu Linux

38 reviews

Anbox Cloud

1 reviews

Canonical Bazaar

0 reviews

Dell PowerEdge Rack Servers

130 reviews

Dell Unity XT

17 reviews

VxRail

30 reviews

Top Industries

Computer Software Company

12%

Insurance Company

University

Comms Service Provider

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

ANDRE VINICIUS HAMERSKI
IT Private Cloud & Infrastructure Leader at Sicredi
We are implementing Vicarious, a vulnerability management tool, and have integrations with Kubernetes using APIs....
Read full review of Anbox Cloud »
Kadir Kokcu
Owner at a computer software company
I use Ubuntu Linux for application servers in my daily operations. I run web applications on Ubuntu Linux. For...
Read full review of Ubuntu Linux »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 3

MayankChauhan
Lead Consultant - Cloud & Infrastructure Services at Infosys
We use Dell PowerMax for very IO-intensive databases. These are OLTP databases with a lot of real-time transactions...
Read full review of Dell PowerMax »
Jimmy Herrera
Subgerente De Planificación E Implementación TI at a financial services firm
Our use case for Dell PowerStore involves a cluster with VMware, where we have all open systems, Windows and Linux,...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at Unisity LLC
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
VP IT Operations at a computer software company
We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all...
Read full review of Dell PowerEdge Rack Servers »
Kuldeep Bh
Technical Solution Architect at a tech vendor
I am dedicated to Cisco and work with multiple products as a consultant from one of the managed service providers....
Read full review of Dell vSAN Ready Nodes »

Review 1 of 5

Customer Service

Danie Joubert
Managing Director at ProQuanta
The support has been good overall. We haven't needed it often, only raising a few support tickets in two years, and...
Read full review of Ubuntu Linux »
Alexey Timchenko
Senior Vice President Information Technology at TASC Towers
The technical support must be good since the tool is well known and is implemented in many places. We can find the...
Read full review of Ubuntu Linux »
ShaheenKapery
Solutions Architect at Altron
There are enough forums and other means of support for Ubuntu Linux that you don't need official group support.
Read full review of Ubuntu Linux »
PrashantSharma
BA at a computer software company
IT helps at times, so that is who we reach out to. It was our IT support person who helped us out. We have never had...
Read full review of Ubuntu Linux »
Franco PaoloCarranza
Founder and CEO at Applied Labs
Support for Ubuntu Linux is the reason I rated this solution a perfect score, because if you open a ticket, they will...
Read full review of Ubuntu Linux »
MdZaman
IT manager at a agriculture
Ubuntu does not offer local tech support, thus necessitating that we take advantage of Microsoft Window's.
Read full review of Ubuntu Linux »
Anonymous User
Founder at a tech services company
In our experience with customer service we have definitely been satisfied.
Read full review of Ubuntu Linux »
Hoveran Gao
Director of Linux Platform Software Institute at a consumer goods company
The technical support is okay. We do not have to get in touch with them often but when you need them the support is...
Read full review of Ubuntu Linux »
Anonymous User
Senior System Engineer at a computer software company
I have not needed to contact technical support.
Read full review of Ubuntu Linux »
ManishK
Director at SafeSquid Labs
It is not very difficult for us to find support for Ubuntu Linux by ourselves since we have already been using it for...
Read full review of Ubuntu Linux »
Anonymous User
Operations Manager at a retailer
We haven't yet dealt with technical support in any way. Therefore, I can't speak to their level of knowledge or...
Read full review of Ubuntu Linux »
Tac-Mac
Product Assistant at a tech services company
I have not contacted Ubuntu Linux directly. We had some communication through a customer where the canonical product...
Read full review of Ubuntu Linux »
Valon Balidemaj
Information Technology System Administrator at a outsourcing company
Canonical does not provide us with technical support for the solution.
Read full review of Ubuntu Linux »
Anonymous User
Computer Manager at a university
I've never used technical support in the past. I can't speak to how helpful or responsive they are.
Read full review of Ubuntu Linux »
David Stevenson
Manging Director at Winworth UK
I contacted Red Hat technical support around six years ago due to a problem I was encountering. They responded well,...
Read full review of Ubuntu Linux »
Anonymous User
Director, EPS at a healthcare company
I have never used their support.
Read full review of Ubuntu Linux »
Stephen Murcott
System Administrator at j5 Software South Africa
Up to now we solved our own technical issues, like normal de-bugging. Other issues I like to solve by using different...
Read full review of Ubuntu Linux »
Anonymous User
Programma / Project Manager at a transportation company
I've never dealt with technical support directly. I can't speak to how helpful or responsive they are, as I have...
Read full review of Ubuntu Linux »
Anonymous User
Senior Engineer at a tech services company
I've never contacted technical support. I just use the solution for personal tasks. I haven't had any issues that...
Read full review of Ubuntu Linux »
Mac Wang
Project Manager at Realnux
I don't know of any free technical support that is available. We get support from the knowledge base or from the...
Read full review of Ubuntu Linux »
Anonymous User
Executive Director at a tech services company
I am satisfied with their technical support.
Read full review of Ubuntu Linux »
Anonymous User
Works at a real estate/law firm
We have not contacted technical support.
Read full review of Ubuntu Linux »
ImanDarabi
CTO at GreenWeb
As we are in Iran and because of sanctions, we don't have a support opportunity. So we try to use it to learn what we...
Read full review of Ubuntu Linux »
HamidShariati
Works
I prefer to use the community, rather than technical support. I'm able to solve my problems using the community. It's...
Read full review of Ubuntu Linux »
Anonymous User
Cloud Specialist at a tech services company
I have never contacted their support team.
Read full review of Ubuntu Linux »
Mohd Fadhil
Security Engineer at Mavisco Resources Sdn Bhd
I deployed the product myself.
Read full review of Ubuntu Linux »
Sergio Ferreira
Executive Director at Dynamic Tomorrow
I've never had to use their technical support, so that just shows how good the product is.
Read full review of Ubuntu Linux »
Anonymous User
Director Lean Infrastructure at a tech services company
We haven't had any need to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
Technician / Network & Systems Administrator, ITAS Program at a university
I've never dealt with their tech support.
Read full review of Ubuntu Linux »
Edward Stryzek
System Engineer at a non-profit
With the great support forums available, I have not needed to contact support as of yet.
Read full review of Ubuntu Linux »

Review 1 of 30

Johan Hulten
Senior Storage Engineer at Proact
Sometimes, the support team throws me around before I talk to the right person. However, the situation has been much...
Read full review of Dell PowerScale (Isilon) »
Farhan SadikAkil
Solutions Architect at GBPL
The tool's tech support is very helpful. For level one support, we have Dell-certified engineers in our own...
Read full review of Dell Data Protection Advisor »
AKINJIDE OKE
Senior Sales Engineer / Team Lead Datacentre Solutions & Applications at ARIT OF AFRICA
Specifically for the tool's system support, I'd also give it seven out of ten. This is because sometimes you need...
Read full review of Dell VxBlock System »
Abdellah Djebli
Senior Technical Manager, Epic program at a healthcare company
The technical support services are good, especially when we have connected with the right individuals or specialists.
Read full review of Dell NetWorker »
Rolando-Rodriguez
Pre sales Engineer at Sonda S.A.
I haven't had any experience with tech support because I'm in presales.
Read full review of VxRail »
Hassen Trabelsi
IT Manager at Messer France
I would rate their support for these servers a solid eight out of ten. We have not encountered many problems, but...
Read full review of Dell PowerEdge Rack Servers »
Anand-Kulkarni
Electrical Engineer at Tata Consultancy
Moogsoft's technical support is good.
Read full review of Moogsoft »
Wesam Qashou
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
I give Dell EMC support a perfect 10.
Read full review of Dell RecoverPoint »
Mario Castillo
Jefe de IT at Asociación de Azucareros de Guatemala
The solution is not that easy to use, but Dell's support is great.
Read full review of Dell Data Protection Advisor »
Aamir Ilyas
Senior Presales Consultant at Mindware
It is renowned for its technical support, prioritizing direct engagement with customers rather than focusing solely...
Read full review of Dell Avamar »
OussamaLAAFOURA
IT Infrastructure Project Manager at COMPUCOM MAROC
On a scale from one to five, I would give technical support a four.
Read full review of PowerEdge C »
Pawel Augustyn
System Advisor at CRIF SpA
I am happy with customer service. I have not faced any problems.
Read full review of Dell PowerStore »
Anonymous User
Solution Architect at a tech services company
The technical support was great. I created a ticket and it was resolved.
Read full review of Dell Avamar »
RamaswamyK
M. I. S. Manager at Ruby Mills Ltd
Technical support has been brilliant. They have supported us for several years, but it's now out of support because...
Read full review of Dell PowerEdge Rack Servers »
Muhammad Sharfuddin
Solution Architect & Technical Team Lead at NDS
The technical support is very good.
Read full review of Dell ProtectPoint [EOL] »
Anonymous User
IT Infrastructure and Operations Manager at a comms service provider
Technical support was fantastic.
Read full review of VNX [EOL] »
Anonymous User
Co-Founder at a tech services company
I did not contact Dell support for this Dell EMC PowerStore solution but I have contacted them before for other...
Read full review of Dell PowerStore »
Anonymous User
IT Manager at a financial services firm
Technical support was helpful. I would have appreciated it if it were a lot faster, but we got a resolution for our...
Read full review of Dell Unity XT »
Anonymous User
IT Manager at a non-tech company
I like using the technical support. Their support is set up where they actually get notified before we do if there's...
Read full review of Dell SC Series »
Fabrice Valerio
Adj Directeur at Boursorama
Their support needs improvement. Delivery times are quite substantial, and customer service is very important to us....
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Enterprise Infrastructure Services, Storage Service Manager at a transportation company
We live with technical support. We employed a platform called ViPR SRM, which I think they are redoing. It allows us...
Read full review of Dell PowerMax »
Houssem Sandli
Technical manager at Advanced Computer Technology (ACT)
Customer service from Dell is good. We buy the product with a 24-hour onsite response support in Tunisia, and we face...
Read full review of Dell PowerProtect DD (Data Domain) »
Daniel Bruce
CTO at a insurance company
The technical support for this solution is very good. I would rate them an eight and a half.
Read full review of VxRail »
Gaurav Goel
Director, Enterprise Architecture at a healthcare company
The technical support has been good so far but we are still in the evaluation phase and have not run into any major...
Read full review of Dell PowerStore »
Anonymous User
EMC Storage Specialist at a tech services company
Customer Service: EMC has always been easy to deal with in reporting problems or asking for help on any configuration...
Read full review of Dell AppSync »
Manar Helal
Senior Engineer at ENPPI
I am very satisfied with the customer support.
Read full review of VxRail »
Anonymous User
Network Administrator at a government
Technical support is much better now. They are responsive, and it is easy to get to the right person. They will blow...
Read full review of Dell Unity XT »
Ahmed Kamel
Sr. Storage Systems Engineer at a pharma/biotech company
The support is very good. They respond very quickly when we have issues and the responses are good. However, the...
Read full review of Dell PowerMax »
Anonymous User
Division of Administration at a government
The technical support is good. I had a few minor difficulties understanding some of the advice being offered because...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
Information Technology Solutions Architect at a comms service provider
We are experiencing some issues with Dell's live-chat support as the support is different based on the support...
Read full review of VxRail »

Review 1 of 30

Technical Support

No Data Available

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