Compare Camunda vs Vitria

Camunda

Based on 78 reviews.

Vitria

Sample Customers

Camunda

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando

Vitria BusinessWare

TXU Energy

Popular Solutions

Camunda

10 reviews

Top Industries

Financial Services Firm

24%

Computer Software Company

11%

Comms Service Provider

Government

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

CristianoGomes
Owner at a tech services company
We leverage Camunda for two different use cases in Santander Brazil. I used and we used to have an orchestration flow...
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Review 1 of 1

No Data Available

Customer Service

arjones
CTO at ank Platform
Their tech support is very good, but it also depends on which support team you get. You can get someone who doesn't...
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Hemed Kaore
CUSTOMS OFFICER at Tanzania Revenue Authority
I contacted the solution's technical support since I wanted them to give me some facts regarding the points raised by...
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Peter Broucke
Enterprise Architect at Proximus
We now have an enterprise contract because of the increasing volume in production. We want to ensure we have good...
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Joscelyn Jean
IT Solution Architect at a government
Our experience was great. Usually, they were assessing what we did. They were asking us to provide our configuration,...
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PedroPeres1
Head Of Architecture at Syone
Camunda is not a huge company and they haven't yet reached a critical mass of users but the customer service is good...
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FABIO NAGAO
Chief Technology Officer at Looplex SA
The AWS Support is incredible. They always invite us for meetings to showcase new solutions. I have a very good...
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Alexey Nakonechnyy
Co-owner/ Deputy CEO at Integrity
Technical support from Comodo is accessible exclusively with the enterprise version, and it is highly commendable....
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Mohamed Guermazi
Technical Director / Project Manager at I-way
I have not contacted the Camunda Technical Support team at any point, though perhaps members of my team have.
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Anonymous User
PMO Office Digital Transformation, Ministry of the Interior at a manufacturing company
We haven't contacted technical support yet, but in the future, we will try to contact them in order to improve the...
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VenkatarajuNandam
Technical and Solution Architect at Freelance
Camunda's community is medium-sized, offering reasonable support. However, they provide better support for the...
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Uday Shankar Tummala
Practice Lead at Sky Solutions, LLC
Technical support has been very helpful, even during the RFP phase. If we needed to verify anything then we could...
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Anonymous User
Digital Engineering Manager at a comms service provider
As for technical support, let's say we do not need it. We can cover any issues by ourselves with our team. We do not...
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Rahul Aryan
Business process manager at a comms service provider
I have not contacted support, we use our internal IT team for support.
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Anonymous User
Head Of Applications & Data Architecture at a maritime company
The technical support is good. However, the agent is not in the position to understand our use case for them to...
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Anonymous User
Founding partner at a government
We are using the community version, so we are not using their support.
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Anonymous User
E-Commerce Business Partner at a tech vendor
I have not needed to use the support.
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SeanMcClellan
Managing Director at Cheltenham Consultants
We contacted technical support when we had the initial problems with timing, and they were below average. We ended up...
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MARCELOLIMA
Gerente do EscritÃ³rio de Processos at SEAD
We have actually never need to consult technical support, so I can't comment on them.
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Anonymous User
Staff Software Engineer at a retailer
I would rate their technical support a nine out of 10. The one thing that I feel there could be more of is their...
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MohammadrezaMakhan
R&D Junior at a consumer goods company
The technical support is good. Just last week, we wanted to know something about our modeler and how to change it to...
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Anonymous User
Associate Director (Technology) at a comms service provider
They're quite accommodating. I've even seen their offices in Berlin, and they're quite accommodating. They definitely...
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MohammedHamad
Business Development Director at a tech consulting company
We use the forums when we need support. The product has a big community.
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SjefVan Leeuwen
Senior Software Engineer at a non-profit
We are able to do everything from community support. Everything is well documented there. There has been no need to...
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Anonymous User
Enterprise Architect/Team Manager at a tech services company
We use the Camunda community if we have any problems. We haven't needed to engage directly with any level of support...
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Anonymous User
Senior Product Architect at a tech services company
To be neutral, I would rate their support a five out of ten. Having regional support would add value.
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Uday Shankar Tummala
Practice Lead at Sky Solutions, LLC
I have interacted with their technical support, and they are very helpful. When I have to work on any POC, I also...
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Abdurrahman Gori
Technical Manager at a comms service provider
Support is an area that is in need of improvement. First, they don't have a strong knowledge center. If there is a...
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Mohammed Sulty
Principal Consultant at Palmira
In terms of technical support, we are using basic technical support as we are a technical organization. We are a...
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reviewer846930
Product Owner at a insurance company
I have interacted with them many times. Usually, the response is quite fast. I would rate them a 7 out of 10.
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Anonymous User
Founder at a tech vendor
We just use the forums that they have.
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Technical Support

No Data Available

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