Compare Axcient vs Veeam Software

Axcient

Based on 1 review.

Veeam Software

Based on 612 reviews.

Sample Customers

Axcient x360Cloud

Microsoft365, Anchor

Popular Solutions

Axcient x360Recover

0 reviews

Veeam Data Platform

20 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Construction Company

17%

Manufacturing Company

15%

Comms Service Provider

10%

Outsourcing Company

Construction Company

Comms Service Provider

Financial Services Firm

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director of Field Strategy at a tech services company
Typically, most of our customers that have been using this solution have been using it when they need to have some...
Read full review of Axcient x360Recover »

Review 1 of 1

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Prashant Aghao
Associate System Engineer at Dhanyaayai enterprise private limited
Veeam Kasten for Kubernetes is used as a backup solution for Kubernetes distributions. I use it for taking backups of...
Read full review of Veeam Kasten »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
It's not a big use case. It's just to install and back up the users. I recently had a project with a client with 500...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 5

Customer Service

Anonymous User
Director of Field Strategy at a tech services company
They're actually really good and they're very responsive. In most cases, you open up a ticket, and within a day, they...
Read full review of Axcient x360Recover »

Review 1 of 1

BasemIsmail
Business Development Specialist at a tech services company
Our technical team communicates with Veeam's tech support, and I communicate with the sales and presales solution...
Read full review of Veeam Backup for Google Cloud »
Tommy Myo Min Aung
Senior System Engineer at Vantage Drilling
We have not needed to contact technical support.
Read full review of Veeam Data Platform »
BasemIsmail
Business Development Specialist at a tech services company
Veeam's customer service and support are quite responsive and helpful. I would rate them at nine out of ten.
Read full review of Veeam Data Cloud for Microsoft 365 »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
We have salespeople and technical people we can call or email. If we have a question, usually in the first tier it...
Read full review of Veeam Data Cloud for Microsoft 365 »
Azleen Ismail
Presales Consultant at Progenet Innovations Sdn Bhd
The troubleshooting provided by the technical support team needs to be improved.
Read full review of Veeam Data Platform »
Sandy Tootleman
Area Practice Director at ePlus Technology
Their support is good. We never had a problem. They are always reachable and able to answer. The engineers we deal...
Read full review of Veeam Data Platform »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
Technical support is very effective. They respond quickly, faster than Dell.
Read full review of Veeam Data Platform »
Mahendra Panchotiya
IT Lead at Meditab Software, Inc.
My experience with Veeam's support for Veeam Backup for AWS is very good; they sometimes provide a KB number for us...
Read full review of Veeam Backup for AWS »
Vivath Chan
Head Data Center and Cloud Infrastructure Unit at a financial services firm
The response time is quite slow and I have complained many times. But their technical skill is quite good. For most...
Read full review of Veeam Data Platform »
Anonymous User
Senior Implementation Engineer at a tech services company
The level of technical support depends on the agreement.
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a tech services company
Their technical support is great.
Read full review of Veeam Cloud Connect [EOL] »
ShawnWilliams
System Administrator at Premier press
Their support is pretty good and I haven't had any issues with it.
Read full review of Veeam Data Platform »
Anonymous User
Senior Systems Engineer at a healthcare company
Customer Service: We have not needed to contact Veeam customer service. Technical Support: We have not needed to...
Read full review of Veeam Data Platform »
Anonymous User
IT Manager at a manufacturing company
Technical support is okay. We're satisfied with the level of service we're provided.
Read full review of Veeam Data Platform »
Seniorinfraeng67
Senior Infrastructure Engineer at a logistics company
I have used the technical support a few times and they've been reasonably helpful.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
System administrator at a construction company
Technical support is pretty good. They have a fast response.
Read full review of Veeam Data Platform »
Anonymous User
Product Sales Manager at a tech vendor
The technical support is pretty good and is available in English and Spanish in Latin America.
Read full review of Veeam Data Platform »
ResulBiberoglu
Owner, Professional Services Manager at wguard
I am in Turkey and the support is very important for the customer but it should be improved.
Read full review of Veeam Data Platform »
Sothon LIM
IT at Bouygues Construction
When I create a ticket, Veeam's technical support directs me to its L2 support. I rate the technical support a four...
Read full review of Veeam Data Platform »
Anonymous User
Information Systems Manager at a energy/utilities company
Customer Service: Customer service needs improvement. Technical Support: Good.
Read full review of Veeam Data Platform »
Anonymous User
BSS Platform Team Leader at a comms service provider
The technical support is good.
Read full review of Veeam Agent for Linux [EOL] »
Reinhardt Coetzee
Senior Engineer at MRB Secure
Unfortunately, when we ask for assistance, often technical support also does not know what is happening. From my...
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Sr. Systems Engineer
Customer Service: Excellent customer service. I have mostly dealt with tech support. Technical Support: Excellent....
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
Technical support is a tricky question. In general, if you're asking about Veeam when compared to other vendors,...
Read full review of Veeam Data Platform »
Anonymous User
IT Senior Systems Engineer at a tech vendor
Customer Service: Very good. Technical Support: Very good.
Read full review of Veeam Data Platform »
Thiago Souza
Solutions Architect at Net Place
I rate the technical support as a ten out of ten. Veeam boasts a wide documentation forum in which most issues can be...
Read full review of Veeam Data Platform »
Anwar Haq
Sr. Solution Architect at Multilynx
The technical support is good and responsive.
Read full review of Veeam Data Platform »
RobertWilliams
Systems Administration at Camosun College
I have used technical support in three or four cases. They were able to help me. They are pretty good. I would rate...
Read full review of Veeam Data Platform »
Mehmet Aksoy
System Administrator at Aksoy
I do not know about the technical support of Veeam because I cannot create tickets directly. I can create tickets...
Read full review of Veeam Kasten »
Anonymous User
Virtualization, Storage & Data Protection Specialist at a tech services company
The technical support team is professional and competent. I would give technical support a rating of 9/10.
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

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