Compare Axcient vs Veeam Software

Axcient

Based on 1 review.

Veeam Software

Based on 597 reviews.

Sample Customers

Axcient x360Cloud

Microsoft365, Anchor

Popular Solutions

Axcient x360Recover

0 reviews

Veeam Data Platform

38 reviews

Veeam Data Cloud for Microsoft 365

14 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Manufacturing Company

15%

Computer Software Company

11%

Construction Company

11%

Comms Service Provider

Computer Software Company

13%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director of Field Strategy at a tech services company
Typically, most of our customers that have been using this solution have been using it when they need to have some...
Read full review of Axcient x360Recover »

Review 1 of 1

JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Rodrigo Hernandez
Head Cloud Services (Infra & Systems) at a tech services company
My main use case for Veeam Backup for AWS is to make a VM backup from my cloud to Veeam, which I use day-to-day.
Read full review of Veeam Backup for AWS »
Thushara Bandara
Software Engineer at a tech services company
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at a tech consulting company
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at a hospitality company
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

Anonymous User
Director of Field Strategy at a tech services company
They're actually really good and they're very responsive. In most cases, you open up a ticket, and within a day, they...
Read full review of Axcient x360Recover »

Review 1 of 1

Mark Torpy
Data Protection Specialist at a tech vendor
Their technical support is excellent. Whenever I have contacted Veeam support, they were very good, very helpful, and...
Read full review of Veeam Data Platform »
Yahya Hossam
Network Consulting Engineer at a tech services company
We have faced several issues with Acronis because their support hasn't been as helpful compared to Veeam Data...
Read full review of Veeam Data Platform »
Achilles Lobo
Infrastructure Architect at a outsourcing company
We don't directly contact technical support. Our service provider might if there are issues. However, if there are...
Read full review of Veeam Data Platform »
Ozgur-Ekinci
Technical Operations Manager at a computer software company
The technical support is very good.
Read full review of Veeam Data Platform »
KoenTeugels
Storage Presales at a tech vendor
The technical support is quite supportive.
Read full review of Veeam Data Platform »
Ali Gursoy
IT Manager at a media company
I sometimes contact Veeam for some adjustments or updates. They get back to me in a reasonable time. I've also asked...
Read full review of Veeam Data Platform »
Chong Khing Lee
Director at a tech services company
I would rate technical support for Veeam Data Cloud for Microsoft 365 an eight on a scale from 1 to 10, where one is...
Read full review of Veeam Data Cloud for Microsoft 365 »
Yilak Yigezu
CTO at a tech services company
The customer service is good although there can be a delay in response times.
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a energy/utilities company
Customer Service: I would rate the customer service as a 4/5. Technical Support: I would rate technical support a 5/5.
Read full review of Veeam Data Platform »
Anonymous User
Systems Designer at a retailer
From what I have experienced, technical support is good. When we open a case with Veeam, they respond quickly. We are...
Read full review of Veeam Data Platform »
Tamer Hossam
Applications section Head at a comms service provider
They respond quickly in most cases. However, in some instances, there is back-and-forth communication between Veeam...
Read full review of Veeam Data Platform »
Abbey Matlala
Managing Director at a computer software company
Veeam's support is international and quite responsive.
Read full review of Veeam Data Platform »
Ola Zaher
Head manager at a real estate/law firm
The solution's technical support is good. They respond within a 20-hour timeframe. The issue that comes up with them...
Read full review of Veeam Data Platform »
Nicco Putra
Alliance Manager at a tech services company
Since Veeam is easy to use and easy to set up, we don't have a lot of problems. Therefore, we don't have a lot of...
Read full review of Veeam Data Platform »
Pedro Martins
Consultant at a integrator
Our local support team for Veeam is composed of four technical members who assist with support across the board. In...
Read full review of Veeam Data Platform »
Anonymous User
IT Infrastructure Executive at a energy/utilities company
The tech support is always there to help out but you need to take note of the time difference. They don't seems to...
Read full review of Veeam Data Platform »
Junior Prinsloo
IT technician at a computer software company
When I started using Veeam Backup for Microsoft 365, I wasn't well-versed in the product, so I relied on support...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
BSS Platform Team Leader at a comms service provider
The technical support is good.
Read full review of Veeam Agent for Linux [EOL] »
Haris Ikram
Assistant Manager-Network/Systems at a financial services firm
I'm satisfied with Veeam's technical support. Normally, we are able to solve issues ourselves, but if we have any...
Read full review of Veeam Data Platform »
Glauk Hoxha
CTO at a tech services company
We don't use technical support very much, however, my sense is they're okay. I cannot say something more precise, as...
Read full review of Veeam Data Platform »
Serge Schepers
Solution Consultant & System Engineer at a tech company
Up until now, I haven't had to log a ticket with Cloud Connect directly. I have logged tickets in the past with Veeam...
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
Director of Information Technology at a religious institution
Customer Service: Very friendly and very responsive. Technical Support: I am going to say great, but the truth is, I...
Read full review of Veeam Data Platform »
Anonymous User
Senior System Engineer at a tech services company
Customer Service: 10/10 - Very fast answer and follow up. Technical Support: 10/10.
Read full review of Veeam Data Platform »
Anonymous User
Senior System Engineer
Customer Service: Veeam customer service is top notch. Previously I have worked closely with them to request...
Read full review of Veeam Data Platform »
Anonymous User
Architecte Datacenter at a tech services company
As integrators, we use our own support. The documentation is user friendly and that's enough for us.
Read full review of Veeam Data Platform »
Anonymous User
Senior Solution Architect at a comms service provider
I never had to create a support ticket for this solution.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Senior System Engineer at a tech services company
Customer Service: Customer service is very reactive, you can open a call and be sure that's solved or helped on a 24h...
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a tech services company
The few times that I’ve had to call Veeam support, it has been a pleasant experience. They are courteous and...
Read full review of Veeam Data Platform »
Ahmed Faiz
Consultant at a tech services company
I did not have personal dealings with tech support. One of the IT managers did.
Read full review of Veeam Data Platform »
Anonymous User
System Administrator-L2 at a tech services company
Customer Service: The customer service is good, the response time is also good. Support is provided from Russia and...
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

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