Compare Axcient vs Veeam Software

Axcient

Based on 1 review.

Veeam Software

Based on 605 reviews.

Sample Customers

Axcient x360Cloud

Microsoft365, Anchor

Popular Solutions

Axcient x360Recover

0 reviews

Veeam Data Platform

35 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Manufacturing Company

18%

Computer Software Company

Comms Service Provider

Outsourcing Company

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director of Field Strategy at a tech services company
Typically, most of our customers that have been using this solution have been using it when they need to have some...
Read full review of Axcient x360Recover »

Review 1 of 1

Gegax Robert
Senior Software Engineer at a manufacturing company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
JitendraSadaye
Associate Technical Specialist at a consultancy
Backup and restore is what I am mainly using Veeam Data Platform for nowadays.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at a tech services company
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at a tech consulting company
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at a hospitality company
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

Anonymous User
Director of Field Strategy at a tech services company
They're actually really good and they're very responsive. In most cases, you open up a ticket, and within a day, they...
Read full review of Axcient x360Recover »

Review 1 of 1

Ali Gursoy
IT Manager at a media company
I have not contacted technical support.
Read full review of Veeam Data Platform »
Eric Thomas
Chief Information Officer/Chief Technology Officer (Mark A Ober, Andrew H Warren, as State Attorney) at a legal firm
The technical support from Veeam Backup for Office 365 is good, when I reached out to them they resolved my issues.
Read full review of Veeam Data Cloud for Microsoft 365 »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at a comms service provider
I haven't needed any tech support yet. I handle things myself if there is any issue.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Pradeep Kabbur
Technical Lead at a tech services company
The support offered is very good, however, hey recently introduced a ticketing system that requires us to raise a...
Read full review of Veeam Data Platform »
Salem Suljic
System Technician at a comms service provider
Veeam has a great tech support team.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Software Security Architect at a computer software company
We didn't face any problems with this solution.
Read full review of Veeam Data Platform »
Anonymous User
Senior Cloud Solutions Architect at a tech vendor
I never used customer support for Veeam Backup for AWS.
Read full review of Veeam Backup for AWS »
Anonymous User
IT consaltant at a tech services company
Veeam One has different support centers around the region because of the time zone. In Malaysia, the morning support...
Read full review of Veeam Data Platform »
JoseDa Silva
Technical Pre-Sales Consultant at a tech services company
The technical support is very good. They provide solutions immediately and they tell the customer exactly what is wrong.
Read full review of Veeam Data Platform »
Anonymous User
Project Manager at a retailer
In previous times, we were getting technical support from the Veeam team directly from their Los Angeles office and...
Read full review of Veeam Data Platform »
Anonymous User
Product Manager - Netapp at a computer software company
I have contacted them, and they are good.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Senior Solution Architect at a comms service provider
The Veeam technical support is not very good. We can solve problems one by one because there are some sales teams and...
Read full review of Veeam Data Platform »
Anonymous User
Directeur service informatique at a comms service provider
The tech support could be better. I rate it as a six out of ten. Though this is not frequent, when we have had need...
Read full review of Veeam Data Platform »
Bhaskar Venkat Kota
Sr. System Architect at a tech services company
Technical support is good.
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
Their support is perfect for the Veeam Backup Replication for VMware and Hyper-V workload because Veeam started as a...
Read full review of Veeam Data Platform »
Anonymous User
Professional Service/Solution Team at a tech services company
Customer Service: Excellent is the word I'd use. Technical Support: The support from Veeam is very good and most...
Read full review of Veeam Data Platform »
Anonymous User
ICT Consultant at a government
They are very responsive, to the point and were able to help us. The forum is great and very active. They also help...
Read full review of Veeam Data Platform »
Anonymous User
Software Technology Specialist at a tech services company
The technical support from Veeam is very good.
Read full review of Veeam Data Platform »
Anonymous User
System Administrator at a maritime company
I have contacted Veeam technical support a few times and was satisfied with the support. I contacted them regarding...
Read full review of Veeam Data Platform »
Miquel Morell
CTO and CISO at a tech services company
If we have any issues, our technician teams contact the manufacture if they need help.
Read full review of Veeam Data Platform »
SergeySenkov
System IT and Technologies Field Manager at a wellness & fitness company
The technical support is really good. We don't spend any time waiting for them and they start working in an hour. But...
Read full review of Veeam Data Platform »
Anonymous User
Team Leader at a computer software company
The technical support is good.
Read full review of Veeam Data Platform »
GildasDa Matha Sant'Anna
System Engineer at a tech services company
We have not needed any technical support, but If you are implementing the solution the assistance is available if...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Senior System Engineer at a tech services company
Customer Service: Customer service is very reactive, you can open a call and be sure that's solved or helped on a 24h...
Read full review of Veeam Data Platform »
JoseRamirez1
Solution Architect at a tech company
The support of Veeam ONE is good.
Read full review of Veeam Data Platform »
Nisham AK
System Engineer at a tech services company
The technical support team can resolve all technical queries. However, it could be improved in terms of response time.
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a computer software company
I don't have direct experience but one of our customers had. He was quite positively surprised. He opened a support...
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Account Manager at a tech services company
Customer Service: Good. Technical Support: Good.
Read full review of Veeam Data Platform »
JoseDa Silva
Technical Pre-Sales Consultant at a tech services company
The technical support is excellent. If you're on the right support level, they provide a solution immediately. They...
Read full review of Veeam Data Platform »
Per Martin Haddeland
Senior Engineer at a healthcare company
Technical support is helpful. However, we are not using the support very often. We have talked with the sellers and...
Read full review of Veeam Data Cloud for Microsoft 365 »

Review 1 of 30

Technical Support

No Data Available

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