Compare Axcient vs Veeam Software

Axcient

Based on 1 review.

Veeam Software

Based on 586 reviews.

Sample Customers

Axcient x360Cloud

Microsoft365, Anchor

Veeam Data Platform

Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg

Popular Solutions

Axcient x360Recover

0 reviews

Veeam Data Platform

58 reviews

Veeam Data Cloud for Microsoft 365

16 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Computer Software Company

21%

Construction Company

Comms Service Provider

Manufacturing Company

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director of Field Strategy at a tech services company
Typically, most of our customers that have been using this solution have been using it when they need to have some...
Read full review of Axcient x360Recover »

Review 1 of 1

Edward Hore
L3 Infrastructure Engineer at Specsavers
We use Veeam Data to back up our VMware infrastructure.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Nicusor Munteanu
Senior IT System Engineer at Orange
I mainly use Cloud Connect as a cloud backup repository.
Read full review of Veeam Cloud Connect [EOL] »
Juan Paredes
President at Megasetec
My primary use case for Veeam Backup for AWS ( /products/veeam-backup-for-aws-reviews ) is to provide backup...
Read full review of Veeam Backup for AWS »

Review 1 of 4

Customer Service

Anonymous User
Director of Field Strategy at a tech services company
They're actually really good and they're very responsive. In most cases, you open up a ticket, and within a day, they...
Read full review of Axcient x360Recover »

Review 1 of 1

Enrico Boseli
CTO at a tech services company
The customer service is good and reliable.
Read full review of Veeam Data Platform »
Pablo Ramírez
Datacenter & Security Manager at Binaria IT Services
Since the stability of the solution is very good, we don't have any issues to report. I don't have a lot of...
Read full review of Veeam Data Cloud for Microsoft 365 »
Muhammad Ibtehaj
Senior Technical Pre-Sales Manager at Arcana Info
I haven't needed any tech support yet. I handle things myself if there is any issue.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
MOHAMEDTALIB
Director at NVIT
The support is quite bad. They advise too late. When we call for support, it really does take far too long for a...
Read full review of Veeam Data Cloud for Microsoft 365 »
Haris Hajlovac
Head Of Information Technology at HTL
I don't even remember if we faced any technical issues with the solution in our company, because of which we had to...
Read full review of Veeam Data Platform »
Zain Qureshi
Foreign Trade Officer at ABPL
I contacted support when we had issues. However, the response time could improve.
Read full review of Veeam Data Platform »
Raju Koirala
System Engineer at Leads Innovation
Based on the communication that I have had with my peers, my understanding is that the support we have had from Veeam...
Read full review of Veeam Data Platform »
Anonymous User
Web developer at a energy/utilities company
Technical support has been good. I haven't needed them so far, but they did ask if I wanted help with the...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
IT Admin at a financial services firm
Customer service is awesome.
Read full review of Veeam Data Platform »
Anonymous User
Data Center Consultant at a tech services company
Veeam support is integrated across phone, chat, and email, and they have excellent discipline.
Read full review of Veeam Data Platform »
Anonymous User
Storage Architect at a computer software company
Two or three years ago, we had an important escalation regarding the Veeam environment. It's not very easy to have...
Read full review of Veeam Data Platform »
Carlos-Alvarez
Director of Information Technology and Communications at Enertotal sa esp
Technical support is good. I would rate them an eight out of ten.
Read full review of Veeam Data Platform »
Anonymous User
Senior Storage & Virtualisation Engineer (Managed Services) at a tech services company
Customer Service: Good. Technical Support: Excellent.
Read full review of Veeam Data Platform »
Anonymous User
Lead Linux Administrator at a financial services firm
We rarely use Veeam's tech support. When we needed it, they were very helpful.
Read full review of Veeam Data Platform »
Anonymous User
Technical Operations Team Lead - EU at a tech services company
I haven’t dealt with Veeam support, but my team say that tech support is decent and the skill varies significantly...
Read full review of Veeam Data Platform »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
It's as simple as just opening a support ticket online and calling the toll free number. An engineer engaged remotely...
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
IT Director at a wholesaler/distributor
I don't have any issues with their technical support.
Read full review of Veeam Data Platform »
Mohammad Hesni
Senior Consultant at IOEC
We don't have support in my country because of sanctions.
Read full review of Veeam Data Platform »
Lobna Alkomy
Backup & Recovery Section Head at a retailer
Technical support for this solution is very good. They care about the customers and their needs.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Domain architect at a financial services firm
In South Africa, the technical support is average. They should respond more quickly and be more customer friendly....
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a computer software company
It should be good, but we have not used it.
Read full review of Veeam Data Platform »
Anonymous User
Project Manager and Technical Consultant at a computer software company
We haven't dealt with technical support.
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Software Technology Specialist at a tech services company
The technical support from Veeam is very good.
Read full review of Veeam Data Platform »
Randall Carter
Senior Technical Consultant at a tech services company
I've been very, very pleased with the Veeam software tech support. When you call in, you actually get a live person...
Read full review of Veeam Data Platform »
Anonymous User
Senior Implementation Engineer at a tech services company
The level of technical support depends on the agreement.
Read full review of Veeam Data Platform »
Anonymous User
Systems Administrator at a construction company
Customer Service: Very good, no particular issues. Technical Support: Very good, with fast communication, follow ups...
Read full review of Veeam Data Platform »
Anonymous User
Head of Infrastructure & System Department at a integrator
Technical support is good. I'd rate it seven out of ten.
Read full review of Veeam Cloud Connect [EOL] »
Abbey Matlala
Managing Director at Matlala Group
Veeam's support is international and quite responsive.
Read full review of Veeam Data Platform »
Damian Brand
IT Manager at OceanWeb Ltd
We don't really have much experience with their support. Over the five years, we've maybe put in one or two tickets,...
Read full review of Veeam Data Platform »
Wira Chinwong
Service Director at scsi co.,ltd
We've been in touch with technical support in the past and they have been very quick to respond to us. They are...
Read full review of Veeam Agent for Microsoft Windows [EOL] »

Review 1 of 30

Technical Support

No Data Available

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