Compare Axcient vs Veeam Software

Axcient

Based on 1 review.

Veeam Software

Based on 593 reviews.

Sample Customers

Axcient x360Cloud

Microsoft365, Anchor

Veeam Data Platform

Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg

Popular Solutions

Axcient x360Recover

0 reviews

Veeam Data Platform

50 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Manufacturing Company

14%

Computer Software Company

13%

Construction Company

10%

Comms Service Provider

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director of Field Strategy at a tech services company
Typically, most of our customers that have been using this solution have been using it when they need to have some...
Read full review of Axcient x360Recover »

Review 1 of 1

Edward Hore
L3 Infrastructure Engineer at Specsavers
We use Veeam Data to back up our VMware infrastructure.
Read full review of Veeam Data Platform »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Charles Daou
Senior system Engineer at Soft Flow
We primarily use the solution as a cloud-backed application machine for storage-related tasks.
Read full review of Veeam Cloud Connect [EOL] »
Mehmet Aksoy
System Administrator at Aksoy
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »
Juan Paredes
President at Megasetec
My primary use case for Veeam Backup for AWS is to provide backup solutions for virtual machines running Windows.
Read full review of Veeam Backup for AWS »

Review 1 of 5

Customer Service

Anonymous User
Director of Field Strategy at a tech services company
They're actually really good and they're very responsive. In most cases, you open up a ticket, and within a day, they...
Read full review of Axcient x360Recover »

Review 1 of 1

Karthikeyan Balasubramani
Senior Technical Consultant at Unicorp Technologies LLC
We get support from the vendor. We didn't face many issues to evaluate them. Whenever we contacted them, the issue...
Read full review of Veeam Data Cloud for Microsoft 365 »
Azleen Ismail
Presales Consultant at Progenet Innovations Sdn Bhd
The troubleshooting provided by the technical support team needs to be improved.
Read full review of Veeam Data Platform »
Gerald Ashokan
Global Account Executive at Tata Consultancy
I have not had any issues with the need to contact support.
Read full review of Veeam Data Cloud for Microsoft 365 »
Mostafa Atrash
Sr. Enterprise Solutions Engineer at Palpay
The technical support team is good.
Read full review of Veeam Data Platform »
Kevin Honde
Data Solution Architect at Econet Wireless Zimbabwe
The technical support from Veeam Agent for Microsoft Windows is good. We had two issues that were resolved.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Emthias Abdul Salam
Technical Manager at Emirates Business Machines (EBM)
Technical support, particularly from the region where the connection is established, may be somewhat lacking. While...
Read full review of Veeam Data Platform »
Anonymous User
IT ADS Section Manger
Customer Service: Acceptable Technical Support: Acceptable
Read full review of Veeam Data Platform »
Anonymous User
Backup Engineer at a tech services company
We're very satisfied with the technical support.
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
The support provided by Veeam Backup & Replication is truly exceptional and highly responsive. Whenever I encounter...
Read full review of Veeam Data Platform »
Anonymous User
Solutions Architect at a tech services company
I have not been in contact with technical support personally but from what I understand, it is fairly good. We do...
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
Works at a comms service provider
Customer Service: Good Technical Support: Good
Read full review of Veeam Data Platform »
JoseDa Silva
Technical Pre-Sales Consultant at a tech services company
The technical support is very good. They provide solutions immediately and they tell the customer exactly what is wrong.
Read full review of Veeam Data Platform »
Anonymous User
Data Center Operations Manager at a financial services firm
Customer Service: 2/10. Technical Support: 2/10.
Read full review of Veeam Data Platform »
Giancarlo Ballestracci
System Manager at Ergon
I have had recent experience or contact with technical support and I have no complaints. They work well and reply...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Solutions Architect at a tech services company
The few times that I’ve had to call Veeam support, it has been a pleasant experience. They are courteous and...
Read full review of Veeam Data Platform »
Anonymous User
IT Systems Engineer at a healthcare company
Customer Service: Very Good. Technical Support: Very Good.
Read full review of Veeam Data Platform »
Anonymous User
Technical Lead & ICT Senior Infrastructure Engineer at a tech services company
Customer Service: 1 to 10, I give an 8. Technical Support: 1 to 10, I give an 8.
Read full review of Veeam Data Platform »
Anonymous User
Owner
The technical support is great.
Read full review of Veeam Data Platform »
Anonymous User
Datacenter Core Infrastructure
Customer Service: In all the cases where I had to contact Veeam customer service, a solution was delivered within a...
Read full review of Veeam Data Platform »
Anonymous User
Server Administrator at a religious institution
Customer Service: 4/5 as the support is very good and responsive. I have always received the correct answer the first...
Read full review of Veeam Data Platform »
Anonymous User
Technical Operations Team Lead - EU at a tech services company
I haven’t dealt with Veeam support, but my team say that tech support is decent and the skill varies significantly...
Read full review of Veeam Data Platform »
Anonymous User
Technical Consultant
Customer Service: Was excellent now very good. Technical Support: Good+.
Read full review of Veeam Data Platform »
Enayat Galsulkar
Senior Information Security Consultant at Future Telecom
The technical support is very slow — their response time is very slow. If I raise a ticket, they should quickly...
Read full review of Veeam Data Platform »
Anonymous User
Head of Infrastructure Division at a tech services company
Technical support is excellent.
Read full review of Veeam Data Platform »
Serge Schepers
Solution Consultant & System Engineer at a tech company
Up until now, I haven't had to log a ticket with Cloud Connect directly. I have logged tickets in the past with Veeam...
Read full review of Veeam Cloud Connect [EOL] »
Anonymous User
Director Cloud Backup and DRaaS at a tech services company
Technical support is good and I would rate them a seven out of ten. The rating would improve if they were better at...
Read full review of Veeam Data Platform »
Anonymous User
Senior System Engineer at a tech services company
Customer Service: Customer service is very reactive, you can open a call and be sure that's solved or helped on a 24h...
Read full review of Veeam Data Platform »
Anonymous User
Architect
5/5. Good Pre-sales and sales team. Always available (and fast) when needed.
Read full review of Veeam Data Platform »
Anonymous User
Engineer
I've not yet had to use their tech support.
Read full review of Veeam Data Platform »
Daniel Aramayo
Implementation and Support Engineer at PRACSO S.R.L.
Their technical support is really good. Their responses are quick enough, and they are knowledgeable about the solution.
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

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