Compare Axcient vs Veeam Software

Axcient

Based on 1 review.

Veeam Software

Based on 606 reviews.

Sample Customers

Axcient x360Cloud

Microsoft365, Anchor

Popular Solutions

Axcient x360Recover

0 reviews

Veeam Data Platform

29 reviews

Veeam Data Cloud for Microsoft 365

15 reviews

Veeam Agent for Microsoft Windows [EOL]

0 reviews

Top Industries

Manufacturing Company

18%

Construction Company

Comms Service Provider

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Director of Field Strategy at a tech services company
Typically, most of our customers that have been using this solution have been using it when they need to have some...
Read full review of Axcient x360Recover »

Review 1 of 1

Gegax Robert
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS has been a game changer for my organization. Since the first day of implementation until now, I...
Read full review of Veeam Backup for AWS »
Thushara Bandara
Software Engineer at JKIT
I use Veeam Backup for Google Cloud for backup technology and ensuring reliable solutions for our data protection...
Read full review of Veeam Backup for Google Cloud »
Salman Ahmed
Senior Manager at Habib Bank Ltd.
We are using it for Exchange backup.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Tamer Hossam
Applications section Head at Raya Integration
My customers for Veeam Data Platform include enterprise, small, and medium businesses.
Read full review of Veeam Data Platform »
Mehmet Aksoy
System Administrator at Aksoy
I use Veeam Kasten for Kubernetes only for backup of shop floor PCs. The effectiveness of Veeam Kasten for Kubernetes...
Read full review of Veeam Kasten for Kubernetes »

Review 1 of 5

Customer Service

Anonymous User
Director of Field Strategy at a tech services company
They're actually really good and they're very responsive. In most cases, you open up a ticket, and within a day, they...
Read full review of Axcient x360Recover »

Review 1 of 1

Nicusor Munteanu
Senior IT System Engineer at Orange
Veaam's technical support is quite efficient, though it depends on the nature of the ticket - they're better with...
Read full review of Veeam Cloud Connect [EOL] »
David Villota
EMEA Hosting Engineer at Yanfeng Automotive
Technical support is fine. We always get an answer, and we get a quick response. We are satisfied with their level of...
Read full review of Veeam Agent for Microsoft Windows [EOL] »
MehmetAksoy
System Administrator at Gates Corporation
I do not need to contact customer support, as the solution works well and meets our needs.
Read full review of Veeam Data Cloud for Microsoft 365 »
Vijaybhaskar P
Asst Manager - Electrical at CtrlS Datacenters Ltd
Veeam provides very good support. Although I have never faced any issues when raising a case, I rate their customer...
Read full review of Veeam Data Cloud for Microsoft 365 »
Mohamed El-Sherbini
IT Manager at Mada Insurance
Support is best.
Read full review of Veeam Data Platform »
Michael Pratadaja
Managing Director at PT Duta Kreasi Informatika
The quality of technical support is satisfactory. I would rate it nine out of ten.
Read full review of Veeam Data Platform »
Vijaybhaskar P
Asst Manager - Electrical at CtrlS Datacenters Ltd
Support could be better.
Read full review of Veeam Data Platform »
Tobias Huebner
IT Leader at Die Ambulanten - Home Care GmbH
I had experience with technical support from Veeam Backup & Replication one time, and it was quick and easy. There...
Read full review of Veeam Data Platform »
Tommy Myo Min Aung
Senior System Engineer at Vantage Drilling
As long as you have enough storage and CPU, they know how to resolve it.
Read full review of Veeam Data Platform »
Anonymous User
Customer IT Services implementation at a tech services company
Normally, I never need to contact technical support. I guess I would need to if I were using Azure cloud storage, but...
Read full review of Veeam Data Platform »
Anonymous User
Director of Information Technology at a religious institution
Customer Service: Very friendly and very responsive. Technical Support: I am going to say great, but the truth is, I...
Read full review of Veeam Data Platform »
Anonymous User
Domain architect at a financial services firm
In South Africa, the technical support is average. They should respond more quickly and be more customer friendly....
Read full review of Veeam Data Platform »
Anonymous User
Head of Projects at a tech services company
We are partners with Veeam Backup for Office 365, so we don't have any issues with their technical support.
Read full review of Veeam Data Cloud for Microsoft 365 »
InfoTConsult67
IT Consultant at a transportation company
I don't usually use technical support, so I don't have much experience with them.
Read full review of Veeam Agent for Microsoft Windows [EOL] »
Anonymous User
Technical Lead
Customer Service: Very good support from account manager and on-line portal. Technical Support: Very good support,...
Read full review of Veeam Data Platform »
Anonymous User
Virtualization Specialist at InterLAN S.A.S.
Customer Service: In Latin America (my area) it could be better. Technical Support: Great service. I only use the web...
Read full review of Veeam Data Platform »
Serhii-Arkhipov
Solution Sales Specialist at Promise Group
Customer service and support are responsive, careful, and attentive. Though not necessarily always helpful, they do...
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Solution Architect / Delivery Manager - Salesforce CRM - Tech Mahindra at Tech Mahindra (formerly Mahindra Satyam)
The technical support is quite responsive, and very good. Tickets are within their SLA, and the response time is...
Read full review of Veeam Data Platform »
Anonymous User
Senior Systems Administrator at a healthcare company
Customer Service: It's better than others. Technical Support: It's the best I've encountered.
Read full review of Veeam Data Platform »
Fredrick-Massawe
System Administrator at Bakhresa Group of companies
I would rate technical support 9 out of 10.
Read full review of Veeam Agent for Linux [EOL] »
Anonymous User
Consultant at a tech services company
I have not contacted technical support yet. I have only had one issue but I was able to solve it.
Read full review of Veeam Agent for Linux [EOL] »
Jordi Colom
Technical Engineer at Blemia
I haven't contacted Veeam support. We always find solutions through the knowledge base.
Read full review of Veeam Data Platform »
Anonymous User
System and network administrator at a government
Customer Service: I have, 99 % of time, found an answer to my questions or issues through customer services or via...
Read full review of Veeam Data Platform »
Mahendra Panchotiya
IT Lead at Meditab Software, Inc.
My experience with Veeam's support for Veeam Backup for AWS is very good; they sometimes provide a KB number for us...
Read full review of Veeam Backup for AWS »
Nitin Gunnoo
Senior Support Engineer at Rogers Capital Technology Services
We haven't had to contact technical support. We have managed to correct all of the errors we've encountered so far....
Read full review of Veeam Data Cloud for Microsoft 365 »
Anonymous User
Server Systems Analyst
Customer Service: Excellent. Very responsive, patient and professional when needed. Technical Support: Excellent.
Read full review of Veeam Data Platform »
Anonymous User
Infrastructure Senior Specialist at a financial services firm
Technical support is excellent. I had three cases and they all were solved perfectly. The support team is highly...
Read full review of Veeam Data Platform »
Anonymous User
System Engineer at a computer software company
It should be good, but we have not used it.
Read full review of Veeam Data Platform »
Anonymous User
Professional Service/Solution Team at a tech services company
Customer Service: Excellent is the word I'd use. Technical Support: The support from Veeam is very good and most...
Read full review of Veeam Data Platform »
Anonymous User
Systems Engineer at a financial services firm
10, great customer service.
Read full review of Veeam Data Platform »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.