Compare Avast Software vs McAfee

Avast Software

Based on 9 reviews.

McAfee

Based on 228 reviews.

Sample Customers

Avast Business Endpoint Protection

Benassi & Benassi, P. C.

Popular Solutions

Avast Business Endpoint Protection

8 reviews

McAfee MOVE AntiVirus

51 reviews

McAfee Total Protection for Data Loss Prevention

12 reviews

McAfee Complete Data Protection

11 reviews

Top Industries

Comms Service Provider

26%

Computer Software Company

17%

University

Government

Comms Service Provider

22%

Computer Software Company

22%

Government

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Senior Director, Platform Development at a tech services company
We have a bunch of instances in production and Dev infrastructure. We use it to protect Linux boxes, PCs, and Macs....
Read full review of Avast Business Endpoint Protection »

Review 1 of 1

Milos Tolpa
IT Engineer at FormatPC
We use this solution for controlling web content that the users are accessing. It's very good in case situations...
Read full review of McAfee Web Gateway »
Anonymous User
Tech Lead at a tech services company
Presently, I am using the Threat Intel solution for reputation checks in our daily SOC operations and threat hunting....
Read full review of McAfee Global Threat Intelligence »
Jean-Luc Des Groseilliers
Owner at JLDG
I am using the LiveSafe version for the endpoint protection of my main computer, two portables, and a mobile phone. I...
Read full review of McAfee Web Protection »
Marlon Advento
Technical Consultant at Westcon-Comstor
The solution is used mostly for perimeter protection. It's to protect the client and server site. It offers basic but...
Read full review of McAfee Network Security Platform »
Salleh Kodri
Solution architect at CSP
I'm a consultant. One of my clients was experiencing attacks on one of his endpoints, so we installed McAfee MVISION...
Read full review of McAfee MVISION Endpoint Detection and Response »

Review 1 of 5

Customer Service

Sahil Vijay
Senior Oracle Analytics Cloud Consultant at a computer software company
I have not been in contact with technical support.
Read full review of Avast Business Endpoint Protection »
Crewmem67
IT Consultant at College Notre Dame de Nazareth
We've dealt with technical support and they are pretty good.
Read full review of Avast Business Endpoint Protection »
Anonymous User
Senior Director, Platform Development at a tech services company
I haven't used their technical support so far.
Read full review of Avast Business Endpoint Protection »
Anonymous User
CTO at a tech services company
I have not used the support much.
Read full review of Avast Business Endpoint Protection »
Anonymous User
Product Consultant at a comms service provider
I have not had to contact technical support as the product is stable and does what it is designed for, no frills,...
Read full review of Avast Business Endpoint Protection »
Wilson Karanja
Chief Executive Officer at Springboard Capital Ltd
I’ve rarely dealt with technical support. However, I find them to be okay. I don’t have any major issues with their...
Read full review of Avast Business Endpoint Protection »
Anderson Jose
CEO at Premier Wired Solutions
Technical support is very good.
Read full review of Avast Business Endpoint Protection »

Review 1 of 7

David Ferreira
Network Security Engineer at a consultancy
Technical support is really great. I would rate them 4 out of 5.
Read full review of McAfee Web Gateway »
Nadeem Syed
CEO at Haniya Technologies
McAfee offers good support.
Read full review of McAfee Web Gateway »
Jagadeesh Amarnath
Senior Technical Team Lead at Foresight Software Solutions Pvt Ltd
The technical support is good. It's easy for us to reach support whenever we experience any issues. They put us right...
Read full review of McAfee Complete Data Protection »
Manirama Krishnamoorthy
Director Engineering at MapleLabs
I haven't had any issues with technical support.
Read full review of McAfee MOVE AntiVirus »
AdnanButt
Service Security Specialist
Technical support is good. We've been largely satisfied with them so far.
Read full review of McAfee Complete Data Protection »
Sanjit Achary
Senior Manager at a tech services company
We've been in touch with technical support in the past. They've been quite good. We've been satisfied with their...
Read full review of McAfee ePolicy Orchestrator »
Mohammed Badowi
IT system manager at NBO
McAfee Complete Data Protection has a good technical support team.
Read full review of McAfee Complete Data Protection »
Daniel Colombani
Lead: Incident Response, Investigation & Vulnerability Management at a government
The technical support is great. When we put in a ticket, they respond in a few hours. If we put in that the server is...
Read full review of McAfee Web Protection »
Shreyansh Sharma
Instrument and Control Engineer at a energy/utilities company
We have found the technical support to be very helpful. They are responsive and available when we need them to help...
Read full review of McAfee ePolicy Orchestrator »
Meleria Mangaring
Systems Engineer at Trends and Technologies, Inc
McAfee offers very good technical support and we have been very happy with its capabilities. We find support to be...
Read full review of McAfee Total Protection for Data Loss Prevention »
Selina Aldefolla
Information Security Officer at a healthcare company
The technical support is fast and they have been helpful in resolving our issues.
Read full review of McAfee ESM »
Anonymous User
IT Security Specialist at a tech services company
Technical support is not too bad. They are quite mature and have experience with the product. We have not experienced...
Read full review of McAfee Application Control »
Joke
Security Analyst at a financial services firm
Technical support is okay. We get support from a McAfee partner here in Nigeria who liaises with the OEM too. We've...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Senior Consultant at a financial services firm
We had a local technical support company and did not deal with McAfee at the regional level. I can say that our local...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Security Professional
Customer Service: We were a McAfee EMEA Premier Managed Service Provider at the time, so we had no problems getting...
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Cyber Security Consultant at a tech services company
The technical support is pretty poor.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Information System Security Coordinator at a comms service provider
I'm happy with the technical support.
Read full review of McAfee ePolicy Orchestrator »
Anonymous User
Business Analyst at a consultancy
Another person is responsible for dealing with technical support, so I do not have experience with them.
Read full review of McAfee Web Protection »
Anonymous User
Senior Security Specialist at a manufacturing company
Sometimes, they have been helpful, and sometimes, they drag their feet, and it takes days to fix an issue.
Read full review of McAfee ESM »
Anonymous User
Technical Lead at a financial services firm
The technical support has been good.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Project Management Officer at a computer software company
I haven't had any direct experience with technical support. I can't speak to how knowledgeable or responsive they...
Read full review of McAfee MOVE AntiVirus »
itmanager1231232
IT Manager at a tech services company
It has good technical support, which is available around the clock. You can call up anytime and get whatever you...
Read full review of McAfee ESM »
Anonymous User
Principal Consultant at a tech services company
I've never directly dealt with technical support. I can't speak to how helpful or responsive they would be if you run...
Read full review of McAfee MOVE AntiVirus »
Chandrasekhar Reddy Chennuru
Scientist/Engineer-SG at NRSC
I did not have a problem with the support I received from McAfee MOVE AntiVirus.
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Manager at a tech vendor
I've never directly dealt with McAfee. In the two instances I have had issues, I contacted my own internal technical...
Read full review of McAfee MOVE AntiVirus »
Anonymous User
Security Product Manager at a financial services firm
For technical support, we work in two ways. We have a partner that is looking after the platform, and we have the...
Read full review of McAfee ESM »
Anonymous User
ICT Security Officer at a healthcare company
In our experience, technical support has been good.
Read full review of McAfee ESM »
Ermal Galo
Information Security Officer at a financial services firm
We haven't required technical support in the last few years. Everything that has to be done, we have done it by...
Read full review of McAfee MVISION ePO »
Anonymous User
Manager of BI at a tech services company
The technical support is good, but it's always "I'll call you back", especially when there are no threats. We usually...
Read full review of McAfee Web Protection »
Anonymous User
Project Manager at a comms service provider
We're actually the first line of support for our customers, so we are able to troubleshoot. However, the solution...
Read full review of McAfee Network Security Platform »

Review 1 of 30

Technical Support

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